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    Intricately kesinti geçmişi

    15 Intricately incidents · Temmuz 2019 — official updates, affected components, duration and resolution details.

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    Hardware incident with our primary database

    Başlangıç 29 Kasım 2024 23:17 UTC · 52m

    OutageKritik olay
    Etkilenen bileşenler
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 29 Kasım 2024 23:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29 Kasım 2024 23:22 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 30 Kasım 2024 00:09 UTCresolved

      This incident has been resolved.

    Availability of Intricately Platform

    Başlangıç 24 Şubat 2022 17:07 UTC · 17m

    OutageKritik olay
    Etkilenen bileşenler
    Enrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 24 Şubat 2022 17:07 UTCinvestigating

      Our engineering team is investigating a connectivity issue affecting Intricately Platforms. Users can't currently access the Intricately platform and the Chrome Extension. We'll keep this page updated.

    2. 24 Şubat 2022 17:18 UTCmonitoring

      The affected components are operational, and we're monitoring the results.

    3. 24 Şubat 2022 17:25 UTCresolved

      This incident has been resolved.

    Salesforce Connector Enrichment Delays

    Başlangıç 17 Eylül 2021 15:45 UTC · 5h 15m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Enrichment
    1. 17 Eylül 2021 15:45 UTCidentified

      We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.

    2. 17 Eylül 2021 15:45 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 Eylül 2021 16:04 UTCmonitoring

      We have stabilized Salesforce record enrichment times. We'll continue to actively monitor enrichment times to ensure continued smooth operation.

    4. 17 Eylül 2021 21:00 UTCresolved

      This incident has been resolved.

    Salesforce Connector Enrichment Delays

    Başlangıç 1 Eylül 2021 23:31 UTC · 23h 16m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Enrichment
    1. 1 Eylül 2021 23:31 UTCinvestigating

      We are currently investigating Salesforce record enrichment delays with our Salesforce Connector. We'll provide further updates as soon as we have them.

    2. 2 Eylül 2021 04:06 UTCmonitoring

      We have stabilized Salesforce record enrichment times by scaling up our infrastructure. We'll continue to actively monitor enrichment times for the next 24 hours to ensure continued smooth operation.

    3. 2 Eylül 2021 22:48 UTCresolved

      This incident has been resolved.

    Salesforce record enrichment issues

    Başlangıç 23 Haziran 2021 23:38 UTC · 1d 10h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Enrichment
    1. 23 Haziran 2021 23:38 UTCinvestigating

      We are actively investigating intermittent Salesforce record enrichment failures. We will provide additional updates as soon as they become available.

    2. 24 Haziran 2021 13:38 UTCinvestigating

      We are deploying an emergency release this morning to give us greater visibility into the issue.

    3. 24 Haziran 2021 20:11 UTCinvestigating

      All Salesforce Lead and Account records created as of 15 minutes ago have been enriched and all enrichment failures we have encountered throughout our investigation have been due to Salesforce field validation errors (issues with the Salesforce record, unrelated to Intricately). We continue to investigate anecdotal reports of records not being enriched and will post updates as we have them.

    4. 25 Haziran 2021 10:26 UTCmonitoring

      Our Salesforce Connector has been operating smoothly for the past 36 hours without any enrichment failures or delays. All enrichment errors thus far have been attributed to Salesforce record validation errors, unrelated to the Salesforce Connector itself. We continue to closely monitor Salesforce record enrichment but, at this time, are marking this incident as resolved.

    5. 25 Haziran 2021 10:27 UTCresolved

      This incident has been resolved.

    Email delivery delays

    Başlangıç 13 Mayıs 2021 18:16 UTC · 3h 9m

    Pending
    Etkilenen bileşenler
    Login and Signup
    1. 13 Mayıs 2021 18:16 UTCinvestigating

      We are investigating reports of email delivery delays. We'll be providing updates ahere s soon as we have them.

    2. 13 Mayıs 2021 21:25 UTCresolved

      All email delivery is now back to normal.

    CSV file enrichment uploads are not working

    Başlangıç 26 Nisan 2021 15:26 UTC · 12m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    List Enrichment
    1. 26 Nisan 2021 15:26 UTCinvestigating

      We are currently investigating this issue. Note: Enriching domains by pasting them directly into intricately.com continues to work without issue.

    2. 26 Nisan 2021 15:38 UTCresolved

      This incident has been resolved and all enrichment services are operational.

    Smart Lists are currently unavailable

    Başlangıç 11 Ocak 2021 19:29 UTC · 33m

    OutageKritik olay
    Etkilenen bileşenler
    Smart Lists
    1. 11 Ocak 2021 19:29 UTCinvestigating

      We are actively working on restoring Smart List functionality.

    2. 11 Ocak 2021 20:03 UTCresolved

      This incident has been resolved.

    Delays in Data Deliveries

    Başlangıç 4 Ocak 2021 18:05 UTC · 0m

    IssuesKüçük çaplı olay
    1. 7 Ocak 2021 18:20 UTCresolved

      We are investigating delays in data deliveries due to availability issues from one of our infrastructure providers.

    Service Outage

    Başlangıç 3 Kasım 2020 19:39 UTC · 1h 9m

    OutageKritik olay
    Etkilenen bileşenler
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 3 Kasım 2020 19:39 UTCinvestigating

      We are currently investigating this incident.

    2. 3 Kasım 2020 20:48 UTCresolved

      This incident has been resolved.

    Emergency Maintenance (Network Connectivity Issues)

    Başlangıç 29 Ekim 2020 21:23 UTC · 1h 24m

    OutageKritik olay
    Etkilenen bileşenler
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 29 Ekim 2020 21:23 UTCinvestigating

      Our web / API platform is experiencing network connectivity issues - we are actively investigating this incident.

    2. 30 Ekim 2020 03:40 UTCresolved

      This incident has been resolved.

    Smart List Creation Experience Degraded

    Başlangıç 15 Haziran 2020 19:52 UTC · 8h 21m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Smart Lists
    1. 15 Haziran 2020 19:52 UTCinvestigating

      Our new Smart Lists creation page is missing welcome messaging and instructions for how to create your Smart List. We are currently investigating this issue.

    2. 16 Haziran 2020 00:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Haziran 2020 04:12 UTCresolved

      This incident has been resolved.

    Smart List Download Notification Email Delivery Delays

    Başlangıç 15 Haziran 2020 18:44 UTC · 0m

    Pending
    Etkilenen bileşenler
    Smart Lists
    1. 15 Haziran 2020 18:44 UTCresolved

      This incident has been resolved.

    APIs and intricately.com application are down

    Başlangıç 11 Temmuz 2019 18:38 UTC · 3m

    OutageKritik olay
    Etkilenen bileşenler
    Enrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 11 Temmuz 2019 18:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 11 Temmuz 2019 18:41 UTCresolved

      This incident has been resolved.

    Unable to create new Smart Lists

    Başlangıç 5 Temmuz 2019 16:39 UTC · 26m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Smart Lists
    1. 5 Temmuz 2019 16:39 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Temmuz 2019 17:04 UTCresolved

      Smart List operation is now back to normal.