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    54 Invers incidents · Haziran 2025 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Genel konular (Increased request failure rate)

    Başlangıç 2 Eylül 2026 11:22 UTC · 1h 11m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    OneAPI REST APICloudBoxx Events, Trackings, Heartbeats (Classic)LoginCloudBoxx REST API (Classic)FleetControlService PartnersDriving AnalysisSmartControlDamage Detection Activation/DeactivationOneAPI Event ConsumersAnomaly Detection
    1. 2 Eylül 2026 11:22 UTCinvestigating

      Şu anda hizmetlerimizle ilgili sorunlar yaşıyoruz. Olay yanıt ekibimiz araştırıyor. Olayın ayrıntıları ve kapsamı ile en kısa sürede bir güncelleme yayınlayacağız.

    2. 2 Eylül 2026 11:27 UTCinvestigating

      Bazı hizmetler her zaman (% 20) daha yüksek bir başarısızlık oranı bekliyor, yani isteklerin% 80'i etkilenmez. Retries geçici sorunları çözebilir. Bu aynı zamanda olaylara yol açan olayı da etkiler.

    3. 2 Eylül 2026 11:34 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    4. 2 Eylül 2026 11:55 UTCinvestigating

      Ortaklarımız hata kaynağını belirleyebildiler ve her ikisi de ve INVERS, sorunu çözmek için mevcut tüm takımlarla çalışıyorlardı.

    5. 2 Eylül 2026 12:13 UTCinvestigating

      Kök nedeni, hosting sağlayıcımızda bir bağlantı konusuna izlendi. Mühendislik ekibi etkilenen bölgeyi tespit etti ve tam işlevselliği geri yüklemek için aktif olarak çalışıyor. INVERS takımları düzeltmeyi hızlandırmaları için onlarla yakın bir koordinasyon içinde kalır. Daha önce de belirtildiği gibi, etki sınırlıdır - isteklerin yaklaşık% 80'i normal bir şekilde işlemeye devam eder ve retries çoğu geçici başarısızlığı çözer. Gecikmiş olay iletimi ana ikincil etki kalır.

    6. 2 Eylül 2026 12:14 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    7. 2 Eylül 2026 12:16 UTCmonitoring

      Başarısızlık oranı ve olay iletimi geri alındı.

    8. 2 Eylül 2026 12:17 UTCmonitoring

      Daha fazla sorun için izlemeye devam ediyoruz.

    9. 2 Eylül 2026 12:33 UTCresolved

      Olay çözüldü. Başarısızlık ve olay iletimi normal ve istikrarlı geri döndü.

    10. 16 Eylül 2026 07:51 UTCpostmortem

      Olay raporu \(post mortem\) [https://help.invers.com/incident-reports/](https://help.invers.com/incident-reports/).

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    API sorunları tespit edildi

    Başlangıç 27 Ağustos 2026 07:21 UTC · 5h 15m

    Pending
    Etkilenen bileşenler
    OneAPI REST APICloudBoxx REST API (Classic)CloudBoxx 4G (LTE / 2G)CloudBoxx 1020 (LTE-M / 2G)CloudBoxx 3G (3G / 2G)
    1. 27 Ağustos 2026 07:21 UTCmonitoring

      İzlememiz 06:58-07:08 UTC'den tespit edilen sorunlar. Durum iyileşti ve soruşturma devam ediyor.

    2. 27 Ağustos 2026 07:49 UTCmonitoring

      Daha fazla sorun için izlemeye devam ediyoruz.

    3. 27 Ağustos 2026 12:36 UTCresolved

      Bu olay çözüldü. Detaylı bir posta raporu kısa bir süre takip edecektir.

    4. 31 Ağustos 2026 09:02 UTCpostmortem

      Olay raporu \(post mortem\) [[email protected]](mailto:[email protected]).

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Bir API ve İçgörü Etkinlikleri (KavtMQ) sorunları

    Başlangıç 23 Temmuz 2026 01:02 UTC · 19m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Driving AnalysisOneAPI Event ConsumersAnomaly Detection
    1. 23 Temmuz 2026 01:02 UTCidentified

      Şu anda OneAPI ve Insights Events Mesaj Queue ile ilgili sorunlar yaşıyoruz. Olay yanıt ekibimiz araştırıyor. Olayın ayrıntıları ve kapsamı ile en kısa sürede bir güncelleme yayınlayacağız.

    2. 23 Temmuz 2026 01:15 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 23 Temmuz 2026 01:21 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Genel konular

    Başlangıç 16 Temmuz 2026 16:55 UTC · 2h 2m

    Pending
    Etkilenen bileşenler
    OneAPI REST APICloudBoxx Events, Trackings, Heartbeats (Classic)LoginCloudBoxx REST API (Classic)FleetControlService PartnersDriving AnalysisSmartControlDamage Detection Activation/DeactivationOneAPI Event ConsumersAnomaly Detection
    1. 16 Temmuz 2026 16:55 UTCidentified

      Şu anda hizmetlerimizle ilgili sorunlar yaşıyoruz. Acil standby personelimiz araştırıyor. Olayın ayrıntıları ve kapsamı ile en kısa sürede bir güncelleme yayınlayacağız.

    2. 16 Temmuz 2026 17:10 UTCmonitoring

      Datacenters arasındaki iletişim sorunları her şeyin normale geri döndü. Durumu izlemeye devam ediyoruz.

    3. 16 Temmuz 2026 18:57 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Monitoring cellular connectivity issues with provider Orange in France only

    Başlangıç 29 Haziran 2026 07:55 UTC · 3h 21m

    Pending
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)
    1. 29 Haziran 2026 07:55 UTCinvestigating

      We received reports of cellular connectivity issues. Our partner confirmed that there is an issue on some data sessions. The 24/7 teams of INVERS and the partner are working on it, we post new updates once available.

    2. 29 Haziran 2026 08:22 UTCinvestigating

      The mobile carrier Orange is working on a solution, and the relevant teams remain involved.

    3. 29 Haziran 2026 09:12 UTCidentified

      The values are back to near-standard performance. This issue affected, and continues to affect, only older CloudBoxx 4G devices in France.

    4. 29 Haziran 2026 09:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 29 Haziran 2026 09:47 UTCmonitoring

      The issue with Orange in France has been resolved; we are keeping the status at "monitoring" for now and will continue to monitor whether the service remains stable. Most devices were not noticeably affected because they switched to alternative mobile networks in France.

    6. 29 Haziran 2026 11:15 UTCresolved

      This incident has been resolved.

    Service Restrictions with the Mobile Carrier “Orange” in France

    Başlangıç 18 Haziran 2026 07:13 UTC · 7h 40m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)CloudBoxx 3G (3G / 2G)
    1. 18 Haziran 2026 07:13 UTCinvestigating

      The relevant internal INVERS teams and those of the connectivity provider are already looking into the issue and are working together to find a solution. This affects only 3G and 4G devices in France.

    2. 18 Haziran 2026 08:43 UTCinvestigating

      Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation.

    3. 18 Haziran 2026 10:56 UTCinvestigating

      Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation.

    4. 18 Haziran 2026 12:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 18 Haziran 2026 13:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 18 Haziran 2026 13:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 18 Haziran 2026 14:53 UTCresolved

      This incident has been resolved.

    Monitoring cellular connectivity issues

    Başlangıç 28 Mayıs 2026 08:46 UTC · 2h 26m

    Pending
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)CloudBoxx 3G (3G / 2G)
    1. 28 Mayıs 2026 08:46 UTCinvestigating

      We received reports of cellular connectivity issues. Our partner confirmed that there is an issue on some data sessions. The 24/7 teams of INVERS and the partner are working on it, we post new updates once available.

    2. 28 Mayıs 2026 08:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Mayıs 2026 08:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Mayıs 2026 09:16 UTCmonitoring

      The systems remain stable; if this continues, we will close the incident in about 30 minutes.

    5. 28 Mayıs 2026 11:12 UTCresolved

      This incident has been resolved.

    Cellular connectivity issues

    Başlangıç 19 Mayıs 2026 18:55 UTC · 13h 7m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)CloudBoxx 1020 (LTE-M / 2G)CloudBoxx 3G (3G / 2G)
    1. 19 Mayıs 2026 18:55 UTCinvestigating

      We currently experience cellular connectivity issues. We are investigating.

    2. 19 Mayıs 2026 19:06 UTCinvestigating

      We currently experience cellular connectivity issues with one of our providers. All CloudBoxxes connected via this provider are affected.

    3. 19 Mayıs 2026 19:25 UTCinvestigating

      We are seeing improvements regarding the communication success rate. We will keep monitoring the connectivity metrics.

    4. 19 Mayıs 2026 20:22 UTCidentified

      Due to scheduled maintenance at a connectivity provider, all devices connected to that provider have been switched over to the alternative connectivity provider. There were brief interruptions during the switchover process. The situation has since stabilized, and the emergency teams and the connectivity team are working on the remaining unstable units.

    5. 19 Mayıs 2026 20:52 UTCidentified

      The situation regarding the remaining units continues to stabilize.

    6. 19 Mayıs 2026 21:37 UTCidentified

      It's taking longer for the remaining units to reconnect, but our teams are still on top of the situation

    7. 19 Mayıs 2026 22:03 UTCmonitoring

      The metrics are almost back to normal levels. The teams will continue to monitor the metrics and mark this incident as resolved if it remains stable over the next few hours.

    8. 19 Mayıs 2026 22:05 UTCmonitoring

      We are continuing to monitor for any further issues.

    9. 20 Mayıs 2026 08:01 UTCresolved

      This incident has been resolved.

    10. 26 Mayıs 2026 07:38 UTCpostmortem

      The incident report \(post mortem\) is available from our support team at [[email protected]](mailto:[email protected]).

    Adding vehicles and setup problems

    Başlangıç 12 Mayıs 2026 11:54 UTC · 26m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    OneAPI REST APICloudBoxx REST API (Classic)SmartControl
    1. 12 Mayıs 2026 11:54 UTCinvestigating

      Setups are currently not being processed

    2. 12 Mayıs 2026 11:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Mayıs 2026 12:20 UTCresolved

      This incident has been resolved

    FleetControl issues: Delayed event processing for some vehicles

    Başlangıç 14 Nisan 2026 14:53 UTC · 31m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    FleetControl
    1. 14 Nisan 2026 14:53 UTCmonitoring

      We are experiencing an issue regarding event processing for FleetControl. For some vehicles the event log is not up-to-date and doesn't display the most recent events. We have identified the issue and implemented a fix. The event log is catching up.

    2. 14 Nisan 2026 15:24 UTCresolved

      Event processing is all caught up and the FleetControl event log displays the most recent events for all vehicles again.

    General issues

    Başlangıç 31 Mart 2026 08:16 UTC · 16m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    OneAPI REST APICloudBoxx Events, Trackings, Heartbeats (Classic)LoginCloudBoxx REST API (Classic)FleetControlService PartnersDriving AnalysisSmartControlDamage Detection Activation/DeactivationOneAPI Event ConsumersAnomaly Detection
    1. 31 Mart 2026 08:16 UTCinvestigating

      We are currently experiencing issues with our services. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.

    2. 31 Mart 2026 08:22 UTCidentified

      RootCause has been identified. We are working on resolving the issue.

    3. 31 Mart 2026 08:26 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 31 Mart 2026 08:27 UTCmonitoring

      Issue has been fixed. We are still monitoring the situation.

    5. 31 Mart 2026 08:32 UTCresolved

      This incident has been resolved.

    [ONLY BELGIUM] Connectivity issues with Proximus Belgium

    Başlangıç 16 Mart 2026 12:10 UTC · 2h 41m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)CloudBoxx 1020 (LTE-M / 2G)CloudBoxx 3G (3G / 2G)
    1. 16 Mart 2026 12:10 UTCidentified

      We are currently experiencing issues with Proximus Belgium. CloudBoxxes should change network so impact should be minimal.

    2. 16 Mart 2026 13:42 UTCidentified

      Most CloudBoxxes switched network. We are working on a solution with our SIM provider.

    3. 16 Mart 2026 14:50 UTCresolved

      Our devices connected to alternative networks.

    Monitoring cellular connectivity issues on some CloudBoxx 4G devices

    Başlangıç 10 Mart 2026 16:27 UTC · 2h 34m

    Pending
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)CloudBoxx 3G (3G / 2G)
    1. 10 Mart 2026 16:27 UTCinvestigating

      We are seeing problems with some mobile connections in our graphs. This has been confirmed by the connectivity provider, who is working on a solution. We will post updates here when there is any news.

    2. 10 Mart 2026 17:27 UTCidentified

      According to feedback from our connectivity providers, the cellular connectivity issues are currently due to ongoing maintenance at a partner, which was initially announced without any expected impact. The pattern of restrictions we see in the log files matches the way maintenance is carried out. We will check how long this maintenance is planned to last and post an update here.

    3. 10 Mart 2026 17:49 UTCmonitoring

      There have been no further incidents for almost an hour. We are now setting the incident to “Monitoring” and will close it if it remains unchanged during the observation period.

    4. 10 Mart 2026 19:01 UTCresolved

      This incident has been resolved.

    CloudBoxx 1020 connectivity service degradation

    Başlangıç 25 Şubat 2026 10:30 UTC · 8h 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CloudBoxx 1020 (LTE-M / 2G)
    1. 25 Şubat 2026 11:06 UTCinvestigating

      Our monitoring systems detected a service degradation of CloudBoxx 1020 connectivity. We are investigating with our partners.

    2. 25 Şubat 2026 15:40 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 Şubat 2026 17:34 UTCidentified

      Our connectivity partner has identified a packet loss in the interconnection to our servers. They will switchover the traffic to another route which is part of our geo-redundant setup.

    4. 25 Şubat 2026 18:20 UTCmonitoring

      The traffic switchover was successful and we are seeing huge improvements in our metrics. We continue monitoring for further issues.

    5. 25 Şubat 2026 18:32 UTCmonitoring

      All values returned to normal. We continue monitoring.

    6. 25 Şubat 2026 19:00 UTCresolved

      No further issues occurred during the monitoring period. We consider this incident as resolved.

    Cellular connectivity issues in A1 networks (Austria, Slovenia, Croatia and North Macedonia)

    Başlangıç 25 Şubat 2026 09:54 UTC · 53m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)CloudBoxx 3G (3G / 2G)
    1. 25 Şubat 2026 09:54 UTCinvestigating

      Our monitoring system detected cellular connectivity issues in several A1 networks in Austria, Slovenia, Croatia and North Macedonia. We are investigating with our partners.

    2. 25 Şubat 2026 10:04 UTCmonitoring

      The metrics returned to normal value. We continue monitoring for further issues.

    3. 25 Şubat 2026 10:48 UTCresolved

      No further issues occurred during the monitoring period. We consider this incident as resolved.

    Temporary problems in the network of vodafone.de (only Germany)

    Başlangıç 25 Şubat 2026 00:15 UTC · 6h 34m

    Pending
    Etkilenen bileşenler
    CloudBoxx 4G (LTE / 2G)CloudBoxx 1020 (LTE-M / 2G)CloudBoxx 3G (3G / 2G)
    1. 25 Şubat 2026 01:04 UTCmonitoring

      There are temporary problems in the above-mentioned provider / country. The CloudBoxx units will log into other available networks. We are monitoring reliability with the specialist teams here and involving our connectivity partners. It only affects this provider in this country.

    2. 25 Şubat 2026 01:05 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 25 Şubat 2026 06:49 UTCresolved

      No further issues occurred during the monitoring period. We consider this incident as resolved.

    General issues

    Başlangıç 13 Şubat 2026 10:12 UTC · 1h 12m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    OneAPI REST APICloudBoxx Events, Trackings, Heartbeats (Classic)CloudBoxx REST API (Classic)FleetControlService PartnersSmartControlOneAPI Event Consumers
    1. 13 Şubat 2026 10:12 UTCinvestigating

      We are currently experiencing issues with our services. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.

    2. 13 Şubat 2026 10:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 Şubat 2026 10:24 UTCidentified

      Some systems are back up and running, we're staying on top of it.

    4. 13 Şubat 2026 10:35 UTCmonitoring

      The relevant part of the systems is still available, data processing is running, and we are in direct contact with all relevant teams and service providers.

    5. 13 Şubat 2026 10:58 UTCmonitoring

      Systems remain stable; if this continues, we will close this incident.

    6. 13 Şubat 2026 11:24 UTCresolved

      This incident has been resolved.

    7. 25 Şubat 2026 09:38 UTCpostmortem

      The incident report \(post mortem\) is available from our support team at [[email protected]](mailto:[email protected]).

    Damage Detection Activation delayed

    Başlangıç 12 Şubat 2026 13:45 UTC · 5h 8m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Damage Detection Activation/Deactivation
    1. 12 Şubat 2026 13:45 UTCidentified

      We are currently experiencing a delay for the activation process of Damage Detection. In rare cases these might even fail. We identified the issue and implemented a fix. Our team will process all remaining activations once this is solved.

    2. 12 Şubat 2026 16:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Şubat 2026 18:53 UTCresolved

      This incident has been resolved.

    Monitoring issues with setting up vehicles with the smartcontrol app

    Başlangıç 11 Şubat 2026 16:03 UTC · 31m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SmartControlDamage Detection Activation/Deactivation
    1. 11 Şubat 2026 16:03 UTCidentified

      We are currently analyzing reported cases and investigating whether there is a general problem. We will post here when there are new findings.

    2. 11 Şubat 2026 16:12 UTCmonitoring

      We can confirm a previous problem with adding vehicles to the fleet using the SmartControl app and with activating and deactivating damage detection modules. A fix has been implemented and we are continuing to monitor the situation.

    3. 11 Şubat 2026 16:33 UTCresolved

      This incident has been resolved.

    Cellular connectivity issues in the Netherlands

    Başlangıç 11 Şubat 2026 14:53 UTC · 1h 45m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CloudBoxx 1020 (LTE-M / 2G)
    1. 11 Şubat 2026 14:53 UTCinvestigating

      We currently experience cellular connectivity issues affecting CloudBoxx 1020 devices in the Netherlands. We are investigating.

    2. 11 Şubat 2026 16:06 UTCidentified

      The data communication in NL KPN network is degraded. We are temporary blocking this network. The CloudBoxxes will switch to other available networks.

    3. 11 Şubat 2026 16:25 UTCmonitoring

      Almost all devices switched to other networks and the performance is back to normal values. We continue monitoring.

    4. 11 Şubat 2026 16:39 UTCresolved

      This incident has been resolved.