Invoca kesinti geçmişi

1. 29 Eylül 2026 17:21 UTCinvestigating

   Yeni İçgörü ve Analytics deneyiminde müşteriler için planlanan rapor teslimatlarını araştırıyoruz. Standart raporlama ve manuel veri ihracatı etkilenmez.

2. 29 Eylül 2026 18:20 UTCidentified

   Sorun tespit edildi ve bir düzeltme 12:00pm PT'de uygulanacak. İçgörüler ve Analytics bu güncelleştirme sırasında yaklaşık 5 dakika boyunca aşağılanacak.

3. 29 Eylül 2026 19:08 UTCmonitoring

   Bir düzeltme uygulandı ve takip ediyoruz. İçgörüler ve Analytics erişimi geri döndü.

4. 29 Eylül 2026 19:45 UTCresolved

   This incident has been resolved.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 17 Ağustos 2026 17:50 UTCresolved

   2026 Invoca'nın Erişilebilirlik Çağrısı Routing: 100% Web/API: 99.89

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 12 Ağustos 2026 21:53 UTCidentified

   We are currently working to resolve an issue affecting Smart Alerts. Customers subscribed to Smart Alerts may not be receiving the Smart Alert emails.

2. 12 Ağustos 2026 23:40 UTCresolved

   This issue has been resolved. Smart Alerts emails are now sending as expected.

1. 22 Temmuz 2026 14:07 UTCresolved

   Haziran 2026 Invoca Kullanılabilirlik Call Routing: 100% Web/API: 100%

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 22 Temmuz 2026 13:13 UTCinvestigating

   Şu anda Invoca platformunda bir dizi takası etkileyen bir sorunu araştırıyoruz. Müşteriler bu süre zarfında eksik veya gecikmiş alıntı verileri deneyimleyebilirler. Mühendislik takımlarımız hizmet restore etmek için aktif olarak çalışıyor.

2. 22 Temmuz 2026 13:46 UTCmonitoring

   Mühendislik ekibimiz alt konuyu tanımladı ve çözdü. Servisler yeniden başlatılmış ve takas edilmiş ve çağrı ilişkilendirmeleri restore edilmiştir. Tam kurtarmayı doğrulamak için aktif olarak izliyoruz

3. 22 Temmuz 2026 13:57 UTCresolved

   Bu olay çözüldü. Bu kesinti, sunucularımızdan birinde bir donanım başarısızlığına neden oldu, ki bu geçici olarak Dinamik Numara Ekleionımızı aldı ve referans hizmetleri çevrimdışı olarak adlandırıyordu. Mühendislik ekibimiz etkilenen donanım, restore edilen hizmetleri değiştirdi ve tam kurtarmayı doğruladı Etkisi Pencere: 5:50AM - 6:37AM PDT

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 8 Temmuz 2026 18:33 UTCinvestigating

   Invoca şu anda Signal file işlemesinde gecikme yaşıyor (hem manuel hem de otomatik dosya ithalatı) 8 Temmuz 2026'da 10:30 AM PT'de normal hizmet bugün 3:00-6:00 PM PT arasında devam etmesi bekleniyor. Bu pencere sırasında sunulan tüm dosyalar kuyruklanmış ve gerekli hiçbir eylemle otomatik olarak işlem yapacak. Diğer tüm Signal ile ilgili hizmetler normalde çalışıyor.

2. 8 Temmuz 2026 22:56 UTCmonitoring

   Signal file işleme şimdi yeniden başladı ve tüm kuyruk dosyalarının beklendiği gibi işlendiğini garanti ediyoruz.

3. 9 Temmuz 2026 00:52 UTCmonitoring

   Daha fazla sorun için izlemeye devam ediyoruz.

4. 9 Temmuz 2026 00:53 UTCresolved

   Signal yüklemeleri başarıyla işlenir.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 19 Haziran 2026 11:54 UTCinvestigating

   We are currently investigating an issue impacting access to EU Reports & Dashboards, as well as associated Webhooks. Users trying to view or generate reports in the EU region may experience slow loading times, timeouts, or error messages. Additionally, webhook deliveries related to reporting events are currently delayed or failing. Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide our next update as soon as more information becomes available or within the next 30 minutes.

2. 19 Haziran 2026 12:23 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 Haziran 2026 12:58 UTCmonitoring

   A fix has been implemented and we are monitoring results.

4. 19 Haziran 2026 13:23 UTCresolved

   The incident has been resolved. Reports, dashboards and webhooks are firing as expected.

1. 9 Haziran 2026 22:47 UTCresolved

   May 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 99.98%

1. 26 Mayıs 2026 18:46 UTCresolved

   From 9:05 AM to 9:25 AM PT, users may have encountered latency or timeouts when accessing the Invoca UI and running reports. Our team identified and resolved the issue, and all systems have been fully operational since 8:25 AM PT.

1. 8 Mayıs 2026 18:59 UTCresolved

   April 2026 Invoca Availability Metrics Call Routing: 99.92% Web/API: 99.89%

1. 8 Mayıs 2026 16:29 UTCmonitoring

   We are aware of an ongoing AWS US-East-1 region outage. Our team is actively monitoring the situation. At this time, all Invoca services are fully operational and unaffected. We will continue to monitor and provide updates as the situation evolves.

2. 8 Mayıs 2026 18:54 UTCmonitoring

   AWS has not yet fully recovered from the ongoing US-East-1 outage. All Invoca services remain fully operational and unaffected. We are continuing to monitor the situation closely and will provide further updates as AWS works toward full recovery.

3. 8 Mayıs 2026 23:23 UTCmonitoring

   We're continuing to monitor the AWS incident until resolved, but our systems continue to remain completely functional. We will update as necessary

4. 10 Mayıs 2026 18:26 UTCresolved

   The regional AWS outage has been resolved. Invoca services were unaffected during this event and remained fully operational. We have successfully resumed standard traffic routing in the region.

1. 13 Nisan 2026 16:42 UTCresolved

   March 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%

1. 7 Nisan 2026 18:45 UTCidentified

   We are currently investigating an issue impacting a large portion of inbound calls, which began at approximately 11:08 AM PST. The root cause has been identified, and our engineering team is actively implementing a fix. We will provide further updates as they become available.

2. 7 Nisan 2026 18:50 UTCresolved

   This issue was mitigated at 11:41 am PST. Calls are routing as expected and our engineering team continues to monitor.

1. 6 Nisan 2026 18:58 UTCinvestigating

   We are currently investigating reports of increased latency when accessing the Invoca platform. Please note that call processing and core platform features remain unaffected. We are working to resolve the slowdown and will provide an update as soon as more information is available.

2. 6 Nisan 2026 19:48 UTCmonitoring

   Invoca.net is now loading normally. We continue to investigate the underlying issue and monitor the platform loading times. Call processing and core platform features remain unaffected.

3. 6 Nisan 2026 20:35 UTCresolved

   Platform latency issue has been resolved.

1. 1 Mart 2026 09:17 UTCresolved

   February 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%

1. 27 Şubat 2026 17:31 UTCinvestigating

   We are currently investigating an issue that is preventing some users from accessing the Invoca Customer Support Portal. Our team is working to restore full access as quickly as possible. How to get help: Please send any technical requests or urgent issues to [email protected]

2. 27 Şubat 2026 17:57 UTCresolved

   The Invoca Support Portal is now fully accessible.

1. 17 Şubat 2026 21:32 UTCinvestigating

   We have identified an issue specifically affecting pre-transfer webhooks. Our engineering team is currently working to restore normal service. We will provide another update as soon as more information is available.

2. 17 Şubat 2026 22:21 UTCmonitoring

   We have identified and reverted the changes that impacted our webhook services. All systems are fully operational as of 2:02 PM PST. Additionally, during investigation we uncovered that post-call webhooks were impacted for Google and Bing integrations, which service has also been restored for. While services are live, users may notice a delay in reporting for pre-transfer webhooks. We are currently processing a backlog of data and expect reporting to return to real-time shortly

3. 17 Şubat 2026 23:19 UTCresolved

   Services continue operate as expected and our reporting backlog has cleared.

1. 2 Şubat 2026 15:24 UTCresolved

   January 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%

1. 29 Ocak 2026 16:47 UTCinvestigating

   We are currently investigating intermittent user access to the Invoca UI based on the specific Invoca URL(www2.invoca.net) users are attempting to log in from. If you experience issues accessing the Invoca UI, please redirect and attempt to log in to Invoca.net. If you continue to experience access issues on Invoca.net, please notify our support team to further investigate.

2. 29 Ocak 2026 17:41 UTCidentified

   While we continue to investigate and work towards a permanent solution specific to the www2.invoca.net Invoca URL, we have verified all users can successfully access and log into the Invoca UI through the workaround by going to Invoca.net. We will continue to provide updates as they become available.

3. 29 Ocak 2026 22:20 UTCresolved

   We have successfully resolved the access issues impacting the www2.invoca.net URL. Users can now log in through their preferred access points without redirection. If you continue to experience any difficulties, please reach out to our support team.

1. 22 Ocak 2026 03:05 UTCinvestigating

   We are currently investigating an issue that is preventing some users from accessing the Invoca Customer Support Portal. Our team is working to restore full access as quickly as possible. How to get help: Please send any technical requests or urgent issues to [email protected].

2. 22 Ocak 2026 15:54 UTCmonitoring

   A fix has been implemented and we are monitoring results. Please resume accessing the Case Portal.

3. 22 Ocak 2026 15:55 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 22 Ocak 2026 19:52 UTCresolved

   This incident has been resolved.