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    Kenna Security kesinti geçmişi

    53 Kenna Security incidents · Şubat 2023 — official updates, affected components, duration and resolution details.

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    Kenna-US Platform Performansı Degraded

    Başlangıç 19 Ekim 2026 15:54 UTC · Devam ediyor

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Kenna APIKenna UIData ExportsData UpdatesConnector Runs
    1. 19 Ekim 2026 15:54 UTCinvestigating

      Şu anda bu konuyu araştırıyoruz.

    2. 19 Ekim 2026 16:18 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 20 Ekim 2026 17:43 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    4. 21 Ekim 2026 15:44 UTCidentified

      Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

    5. 23 Ekim 2026 09:43 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    6. 27 Ekim 2026 10:15 UTCmonitoring

      Daha fazla sorun için izlemeye devam ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Kenna EU Platform Degraded Service: [Connectors; Data Exports]

    Başlangıç 28 Eylül 2026 12:26 UTC · 1d 19h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Connector RunsData Exports
    1. 28 Eylül 2026 12:26 UTCinvestigating

      Şu anda bu konuyu araştırıyoruz.

    2. 28 Eylül 2026 19:40 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 30 Eylül 2026 08:21 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Kenna US Prod2 Service Outage: Export Runs

    Başlangıç 28 Temmuz 2026 11:59 UTC · 3d 0h

    OutageKritik olay
    Etkilenen bileşenler
    Data Exports
    1. 28 Temmuz 2026 11:59 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    2. 28 Temmuz 2026 15:25 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 31 Temmuz 2026 12:27 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Kenna Platform Degraded Service: EUches

    Başlangıç 8 Temmuz 2026 16:39 UTC · 19d 17h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Connector Runs
    1. 8 Temmuz 2026 16:39 UTCinvestigating

      Şu anda bu konuyu araştırıyoruz.

    2. 28 Temmuz 2026 10:31 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Kenna EU Platform Degraded Service: [Connectors]

    Başlangıç 30 Haziran 2026 12:11 UTC · 6d 19h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Connector RunsData Updates
    1. 30 Haziran 2026 12:11 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Temmuz 2026 14:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Temmuz 2026 13:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Temmuz 2026 07:52 UTCresolved

      This incident has been resolved.

    Performance Issues in US Prod

    Başlangıç 30 Haziran 2026 11:00 UTC · 1d 4h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Kenna APIKenna APIKenna UIKenna APIKenna UIData ExportsKenna UIData ExportsData Exports
    1. 30 Haziran 2026 11:00 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Temmuz 2026 15:35 UTCresolved

      This incident has been resolved.

    Virtual Tunnel Connector Failures

    Başlangıç 8 Ocak 2026 18:41 UTC · 22h 43m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Connector Runs
    1. 8 Ocak 2026 18:41 UTCinvestigating

      Virtual Tunnel clients are unable to establish connection. Connector runs using Virtual Tunnel are returning failures. We are currently investigating this issue.

    2. 8 Ocak 2026 20:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 Ocak 2026 21:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 Ocak 2026 17:24 UTCresolved

      This incident has been resolved.

    Degraded performance

    Başlangıç 6 Ekim 2025 18:26 UTC · 3d 22h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Kenna APIKenna UIData ExportsData UpdatesConnector Runs
    1. 6 Ekim 2025 18:26 UTCinvestigating

      Users might be experiencing delays and timeouts when navigating the CVM dashboard and performing data updates. We are currently investigating this issue.

    2. 6 Ekim 2025 21:14 UTCidentified

      The issue has been identified and fix is being implemented.

    3. 7 Ekim 2025 19:37 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 8 Ekim 2025 14:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 10 Ekim 2025 16:36 UTCresolved

      This incident has been resolved.

    CVM Platform Degradation Due to GCP Outage

    Başlangıç 12 Haziran 2025 19:33 UTC · 5h 57m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Kenna APIConnector RunsData ExportsKenna APIKenna APIData UpdatesData UpdatesData ExportsConnector RunsKenna APIKenna UIConnector RunsKenna UIConnector RunsData ExportsConnector RunsKenna UIData UpdatesKenna UIData UpdatesData ExportsKenna APIData ExportsData ExportsConnector RunsKenna APIConnector RunsKenna UIData UpdatesKenna APIData UpdatesConnector RunsData UpdatesKenna APIData ExportsConnector RunsKenna APIConnector RunsKenna UIData ExportsKenna UIData UpdatesKenna UIData UpdatesKenna APIKenna UIData ExportsKenna UIKenna UIData ExportsData UpdatesKenna UIData UpdatesData ExportsKenna APIData UpdatesKenna APIConnector RunsData ExportsConnector Runs
    1. 12 Haziran 2025 19:33 UTCidentified

      Multiple GCP services are currently experiencing partial outages or degraded performance. This is impacting key components of the CVM platform across several environments.

    2. 12 Haziran 2025 22:04 UTCidentified

      Google Cloud Platform has started mitigating the issue. CVM services are becoming more stable, but we’re still monitoring closely as GCP continues to stabilize.

    3. 12 Haziran 2025 22:12 UTCmonitoring

      CVM services have stabilized across all environments, and we're monitoring closely to ensure continued performance.

    4. 13 Haziran 2025 01:30 UTCresolved

      This incident has been resolved.

    Partial Drop in MS Defender TVM Synced Assets – March 26

    Başlangıç 28 Mart 2025 16:11 UTC · 3h 49m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Connector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector Runs
    1. 28 Mart 2025 16:11 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Mart 2025 16:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 Mart 2025 16:17 UTCidentified

      The issue has been identified and a fix is being implemented., The MS Defender TVM connector is importing fewer assets than usual.

    4. 28 Mart 2025 17:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28 Mart 2025 17:27 UTCmonitoring

      The root cause has been identified and platform improvements have already been implemented. The Engineering team is currently monitoring the system, and connector runs have stabilized across the affected environments

    6. 28 Mart 2025 20:00 UTCresolved

      This incident has been resolved.

    intermittent performance issues on the EU platform

    Başlangıç 6 Mart 2025 13:03 UTC · 4d 7h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Kenna APIKenna UIKenna UI
    1. 6 Mart 2025 13:03 UTCinvestigating

      We are currently investigating the issue

    2. 6 Mart 2025 13:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Mart 2025 19:51 UTCmonitoring

      We have released a potential fix for the outage you may have experienced and will continue to monitor the situation.

    4. 10 Mart 2025 20:14 UTCresolved

      This incident has been resolved.

    Stalled connector runs

    Başlangıç 11 Şubat 2025 17:07 UTC · 1d 3h

    OutageKritik olay
    Etkilenen bileşenler
    Connector Runs
    1. 11 Şubat 2025 17:07 UTCinvestigating

      Connector runs might be stalled. We are currently investigating this issue.

    2. 11 Şubat 2025 19:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Şubat 2025 21:56 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 Şubat 2025 20:34 UTCresolved

      This incident has been resolved.

    Sandbox-EU and Labs-US Outage Due to NACL Configuration Change

    Başlangıç 16 Ocak 2025 20:16 UTC · 3m

    OutageKritik olay
    Etkilenen bileşenler
    Connector RunsKenna APIConnector RunsData UpdatesKenna APIKenna UIData ExportsKenna UIData UpdatesData Exports
    1. 16 Ocak 2025 20:16 UTCidentified

      We are rolling back the recent NACL-related change to restore affected services

    2. 16 Ocak 2025 20:19 UTCresolved

      This incident has been resolved.

    Qualys connector runs are failing

    Başlangıç 8 Ocak 2025 15:42 UTC · 23h 32m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Connector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector Runs
    1. 8 Ocak 2025 15:42 UTCinvestigating

      Qualys connector runs might fail with the error: "There was an issue parsing Qualys' response, which appears to be malformed XML. Please re-run your connector, and contact support if this issue persists." An internal error is returned by Qualys when retrieving the host list. We are currently investigating this issue.

    2. 8 Ocak 2025 21:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Ocak 2025 15:14 UTCresolved

      This incident has been resolved.

    3rd Party Degraded Service: [Connector - MS Defender TVM]

    Başlangıç 30 Ekim 2024 14:48 UTC · 7d 0h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Connector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsData ExportsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector Runs
    1. 30 Ekim 2024 14:48 UTCinvestigating

      We are currently investigating an issue with a 3rd party for failed responses [MS Defender TVM.] This issue is isolated to the single 3rd party. We are currently unable to extract data from their endpoint.

    2. 31 Ekim 2024 12:15 UTCidentified

      The MS Defender TVM Connector issue has been identified as isolated to a 3rd party service degradation. This is currently affecting our ability to retrieve vulnerability data, resulting in failed responses from the MS Defender TVM endpoint, we are actively weighing possible workarounds to mitigate the impact while awaiting further updates from Microsoft.

    3. 1 Kasım 2024 17:35 UTCmonitoring

      The CVM engineering team has identified an issue with the Microsoft Defender for Endpoint APIs. Currently, attempting to export files from the following endpoint: https://api.securitycenter.microsoft.com/api/machines/SoftwareVulnerabilitiesExport results in a 404 error indicating that the specified blob does not exist. As a temporary workaround, we have moved the vulnerability extracts to the SoftwareVulnerabilitiesByMachine endpoint. Please note this endpoint operates significantly slower than the file export previously used, therefore, we expect connector runs to take longer than usual while the workaround is in place. The engineering team will continue collaborating with Microsoft to revert to the original file export API once the issue is resolved.

    4. 6 Kasım 2024 15:15 UTCresolved

      This incident has been resolved.

    Vulnerability Details page is impacted.

    Başlangıç 1 Ekim 2024 17:08 UTC · 3h 26m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Kenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UI
    1. 1 Ekim 2024 17:08 UTCidentified

      The issues is identified and we are currently deploying a fix.

    2. 1 Ekim 2024 17:48 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 1 Ekim 2024 17:57 UTCmonitoring

      All impacted environments have the fix and we are monitoring.

    4. 1 Ekim 2024 20:35 UTCresolved

      Systems have been functioning as normal for the last 3+ hours, moving this incident to resolved.

    Slow response and 504 errors in UI

    Başlangıç 21 Ağustos 2024 15:39 UTC · 1d 23h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Kenna UIData ExportsConnector Runs
    1. 21 Ağustos 2024 15:39 UTCinvestigating

      US Prod 1 is experiencing a backlog, customers may experience slow response times and 504 errors. We are currently investigating this issue.

    2. 21 Ağustos 2024 16:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 Ağustos 2024 19:21 UTCinvestigating

      Metrics in homepage and dashboard risk meter page have been temporarily disabled to alleviate the observed performance issues. We are continuing to investigate this issue.

    4. 21 Ağustos 2024 20:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 22 Ağustos 2024 15:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 22 Ağustos 2024 15:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 23 Ağustos 2024 14:50 UTCresolved

      This incident has been resolved.

    Stalled connector runs

    Başlangıç 13 Ağustos 2024 14:11 UTC · 1d 1h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Data UpdatesConnector Runs
    1. 13 Ağustos 2024 14:11 UTCinvestigating

      Connector runs for multiple connectors are not able to complete. We are currently investigating this issue.

    2. 13 Ağustos 2024 15:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Ağustos 2024 16:07 UTCresolved

      This incident has been resolved.

    NVD Data Not Flowing Through Refdata

    Başlangıç 18 Temmuz 2024 21:27 UTC · 19h 0m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Data UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData UpdatesData Updates
    1. 18 Temmuz 2024 21:27 UTCinvestigating

      We are currently experiencing an issue with NVD data integration

    2. 19 Temmuz 2024 00:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 Temmuz 2024 16:27 UTCresolved

      This incident has been resolved.

    Internal Server Error 500 is returned upon login

    Başlangıç 18 Temmuz 2024 13:09 UTC · 6h 49m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Kenna APIKenna APIConnector RunsConnector RunsData UpdatesData ExportsKenna UIData ExportsKenna UIData Updates
    1. 18 Temmuz 2024 13:09 UTCinvestigating

      We are currently investigating this issue.

    2. 18 Temmuz 2024 17:18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 Temmuz 2024 17:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 Temmuz 2024 19:58 UTCresolved

      This incident has been resolved.