Klarna kesinti geçmişi

1. 29 Temmuz 2026 17:58 UTCinvestigating

   Şu anda tüm bölgelerdeki Merchant Portal'da Uygulama Kılavuzu aracılığıyla Merchant Onboarding ile ilgili sorunlar yaşıyoruz. Hizmeti mümkün olduğunca çabuk restore etmeye çalışıyoruz. Sabrınız için teşekkür ederiz.

2. 29 Temmuz 2026 19:29 UTCinvestigating

   Hala sorunu araştırıyoruz. Sabrınız için teşekkür ederiz.

3. 29 Temmuz 2026 20:56 UTCidentified

   Sorun tespit edildi ve bir düzeltme uygulanır.

4. 29 Temmuz 2026 22:01 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

5. 29 Temmuz 2026 22:20 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 24 Temmuz 2026 08:07 UTCinvestigating

   IOS'ta bazı müşteriler (Safari / Chrome) giriş yaptıktan sonra Klarna checkout bitiremeyebilir. Android ve masaüstü checkout etkilenmez. Çünkü: üçüncü taraf tarayıcı değişimi. Hizmeti mümkün olduğunca çabuk restore etmeye çalışıyoruz. Sabrınız için teşekkür ederiz.

2. 24 Temmuz 2026 08:40 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

3. 27 Temmuz 2026 14:20 UTCmonitoring

   İzleme dönemi iyileşme gösteriyor, ancak takımlar tam kurtarma eylemleri üzerinde çalışmaya devam ediyor ve izlemeye devam ediyorlar.

4. 31 Temmuz 2026 13:40 UTCmonitoring

   İzleme dönemi daha önceki mitigations'ten iyileşme göstermeye devam ediyor. Takımlar aktif olarak etkilenen tüccarlar için iyileştirmeleri dağıtıyor ve yavaş yavaş yavaş yavaş yavaş yavaş yavaş yavaş yavaş yavaş yavaş yavaş iyileşme ve izleme etkisi üzerinde çalışmaya devam ediyorlar.

5. 4 Ağustos 2026 11:50 UTCmonitoring

   Teams are actively testing fixes today, with merchant rollout expected to begin from tomorrow. Work continues to enrol all the remaining affected merchants into the solution and to validate the fix for the broader merchant base.

6. 7 Ağustos 2026 13:40 UTCmonitoring

   Merchant rollout shows significant improvement. Teams will continue monitoring until all affected merchants will be enrolled.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 1 Haziran 2026 09:47 UTCinvestigating

   We are currently experiencing a service disruption affecting some of our customer support availability. We are actively working to restore full support capacity as quickly as possible. We apologies for any inconvenience.

2. 1 Haziran 2026 11:21 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 Haziran 2026 11:48 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1 Haziran 2026 12:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1 Haziran 2026 12:58 UTCresolved

   This incident has been resolved, and Customer Service operations have been fully restored across all regions.

1. 8 Mayıs 2026 01:28 UTCinvestigating

   We are currently experiencing a service disruption affecting Klarna services in the United States. Some customers and merchants may be unable to access certain features, including shopping, payments, customer service, communications, and the Merchant Portal. We have identified the root cause as an infrastructure issue with our cloud provider and are actively working to resolve it. All other regions are unaffected. Thank you for your patience.

2. 8 Mayıs 2026 01:44 UTCidentified

   We are seeing some recovery of service for multiple services - we are monitoring this closely while also actively working on resolving this issue.

3. 8 Mayıs 2026 02:48 UTCidentified

   We are still working on a resolution, while monitoring updates from our cloud infrastructure provider.

4. 8 Mayıs 2026 04:06 UTCmonitoring

   We have implemented a fix that should help with the resolution of this issue, we are currently monitoring the outcome of this fix.

5. 8 Mayıs 2026 05:02 UTCmonitoring

   We are seeing recovery on additional services, we are still monitoring the issue closely.

6. 8 Mayıs 2026 06:52 UTCmonitoring

   We are seeing continued recovery across all services. At this time, the only remaining impact is related to recent card transactions not being visible in the app for US users. Send outs and notifications for those purchases may also be delayed.

7. 8 Mayıs 2026 10:23 UTCmonitoring

   Recovery is continuing across impacted US services. The main remaining user impact is that some recent Klarna Card transactions may not yet appear in-app, and related purchase notifications/sendouts can be delayed. We have implemented mitigation and are actively monitoring stability and full catch-up. Root cause remains tied to a cloud infrastructure provider issue.

8. 8 Mayıs 2026 12:05 UTCresolved

   This incident has been resolved.

1. 7 Mayıs 2026 08:14 UTCinvestigating

   We are currently experiencing a service disruption affecting payment status notifications, order updates, including webhook deliveries for consumers and merchants in the EU region. This may result in delayed or missing updates. We are working to restore the service as soon as possible. Thank you for your patience

2. 7 Mayıs 2026 13:59 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 Mayıs 2026 13:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 7 Mayıs 2026 16:44 UTCresolved

   This incident has been resolved.

1. 30 Nisan 2026 12:07 UTCinvestigating

   We are currently experiencing a degradation to banking in the Klarna App and Klarna Card in the EU region. We are working to restore the service as soon as possible. Thank you for your patience.

2. 30 Nisan 2026 12:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30 Nisan 2026 12:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30 Nisan 2026 12:44 UTCresolved

   This incident has been resolved.

1. 26 Nisan 2026 12:12 UTCinvestigating

   We are currently experiencing a BankID outage in Norway and Finland. We are working to restore the service as soon as possible. Thank you for your patience.

2. 26 Nisan 2026 12:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 Nisan 2026 12:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 Nisan 2026 12:56 UTCresolved

   This incident has been resolved.

1. 18 Nisan 2026 03:32 UTCinvestigating

   We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.

2. 18 Nisan 2026 05:41 UTCresolved

   This incident has been resolved.

1. 17 Nisan 2026 11:50 UTCinvestigating

   We are currently experiencing a degradation to direct payments in the Klarna App in EU region. We are working to restore the service as soon as possible. Thank you for your patience.

2. 17 Nisan 2026 12:38 UTCresolved

   This incident has been resolved.

1. 9 Nisan 2026 08:37 UTCinvestigating

   We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.

2. 9 Nisan 2026 09:19 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 Nisan 2026 11:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 Nisan 2026 09:43 UTCresolved

   All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.

1. 30 Mart 2026 08:59 UTCinvestigating

   Support Chat AI assistant is experiencing issues for all regions. We are working to resolve this issue

2. 30 Mart 2026 09:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30 Mart 2026 09:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30 Mart 2026 09:50 UTCresolved

   This incident has been resolved.

1. 25 Mart 2026 11:10 UTCinvestigating

   We are currently experiencing issues making it difficult to reach our Customer Service via chat and phone. We are working on solving this issue as soon as possible. Thank you for your patience.

2. 25 Mart 2026 11:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 Mart 2026 11:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 Mart 2026 11:56 UTCresolved

   This incident has been resolved.

1. 22 Mart 2026 11:03 UTCinvestigating

   We are currently observing abnormal conversion rate behaviour for token charges in United States on the Klarna Network. The matter is under investigation, and teams are working to restore normal performance.

2. 22 Mart 2026 12:21 UTCresolved

   Issue has been resolved.

1. 22 Mart 2026 03:26 UTCinvestigating

   We are currently observing abnormal conversion rate behavior for token charges in Europe on the Klarna Network. The matter is under investigation, and teams are working to restore normal performance.

2. 22 Mart 2026 05:15 UTCresolved

   This incident has been resolved.

1. 17 Mart 2026 12:24 UTCinvestigating

   We are currently experiencing a degradation to Purchase Flow in Norway. We are working to restore the service as soon as possible. Thank you for your patience.

2. 17 Mart 2026 17:24 UTCresolved

   This incident has been resolved.

1. 11 Mart 2026 16:18 UTCinvestigating

   A service degradation has been identified affecting Klarna's in-store payment service. Klarna is actively investigating the issue and implementing mitigation measures. Service functionality may be impacted during this time. Further updates will be communicated as information becomes available.

2. 11 Mart 2026 18:19 UTCresolved

   This incident has been resolved.

1. 10 Mart 2026 17:33 UTCinvestigating

   We are currently experiencing issues with the Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.

2. 10 Mart 2026 19:47 UTCresolved

   This incident has been resolved.

1. 9 Mart 2026 23:45 UTCinvestigating

   We are currently experiencing a global degradation to our search feature in the Klarna App. We are working to restore the service as soon as possible. Thank you for your patience.

2. 10 Mart 2026 00:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 Mart 2026 00:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 Mart 2026 00:55 UTCresolved

   This incident has been resolved.

1. 4 Mart 2026 12:54 UTCinvestigating

   We are currently experiencing issues with Merchant Disputes in all regions. We are working to restore the service as soon as possible. Thank you for your patience.

2. 4 Mart 2026 13:45 UTCresolved

   This incident has been resolved.

1. 17 Şubat 2026 02:01 UTCinvestigating

   We are currently experiencing a degradation to Klarna Payments using Swish in Sweden due to a maintenance at Swish https://status.swish.nu/incidents/fx3mycd6pw05. We are monitoring the situation to restore the service as soon as possible. Thank you for your patience.

2. 17 Şubat 2026 02:04 UTCidentified

   Maintenance at Swish: https://status.swish.nu/incidents/fx3mycd6pw05

3. 17 Şubat 2026 04:04 UTCresolved

   This incident has been resolved.