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    Lattice kesinti geçmişi

    59 Lattice incidents · Ağustos 2024 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Performans sorunlarını araştırmak

    Başlangıç 5 Ekim 2026 15:37 UTC · 3h 30m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 5 Ekim 2026 15:37 UTCinvestigating

      Otomatik izleme ve gözlemlenebilirlik araçlarımız Lattice Uygulamasının bozuldu. Sorunu araştırıyoruz ve 15 dakika içinde bir güncelleştirme sağlayacaktır.

    2. 5 Ekim 2026 17:08 UTCidentified

      Ekibimiz alt temel nedeni tespit etti ve kısa bir süre sonra bir düzeltme uygulanacak.

    3. 5 Ekim 2026 19:04 UTCidentified

      Ekibimiz bu konu için bir remediasyon üzerinde çalışmaya devam ediyor. Takım ilerlemelerimiz olarak güncellemeler sunmaya devam edeceğiz.

    4. 5 Ekim 2026 19:07 UTCresolved

      Bu olay çözüldü. Site işlevselliği stabil kalır ve daha fazla kesinti beklemiyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Admin Compensation Çevrim Tavsiyeleri sayfası "Birkaç Went Yanlış" hata gösteriyor

    Başlangıç 21 Ağustos 2026 16:30 UTC · 1h 54m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 21 Ağustos 2026 17:19 UTCinvestigating

      Lattice şu anda yönetici Compensation Cycle Tavsiyes sayfasında bir olay yaşıyor. Tavsiyeler masası bir "Birkaç Went Yanlış" hatası gösteriyor.

    2. 21 Ağustos 2026 17:22 UTCidentified

      Ekibimiz alt temel nedeni tespit etti ve hata yöneticilerinin Compensation Cycle Tavsiyes sayfasında gördüğüni çözmek için bir düzeltme uyguluyor.

    3. 21 Ağustos 2026 18:00 UTCmonitoring

      Bir düzeltme kuruldu. Yöneticileri Compensation Çevrim Tavsiyelerini izlemek sayfayı yenilemeli ve verileri başarıyla görmelidir. Zaman için izlemeye devam edeceğiz.

    4. 21 Ağustos 2026 18:24 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Lattice AI Agent ve Kanıta Dayalı İncelemeler

    Başlangıç 20 Ağustos 2026 19:30 UTC · 0m

    Pending
    1. 20 Ağustos 2026 20:23 UTCresolved

      Lattice, Lattice AI Agent ve Kanıta Dayalı İncelemeler ile 12:30pm Pacific ve 1:15pm Pacific arasında bir sorun yaşadı. AI ajanı ve Kanıta Dayalı İnceleme nesli restore edilmiştir.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    E-posta gönderiyor ve Slack bildirimleri

    Başlangıç 18 Ağustos 2026 21:32 UTC · 2m

    Pending
    Etkilenen bileşenler
    Lattice Application
    1. 18 Ağustos 2026 21:32 UTCmonitoring

      Yaklaşık 30 dakika boyunca, e-posta ve Slack mesajları göndermedi. Bir düzeltme yapıldı ve yeni mesajlar şimdi beklendiği gibi gönderiyor. Etkilenen pencere sırasında gönderilen mesajlar gecikebilir. Hizmeti izlemeye devam ediyoruz.

    2. 18 Ağustos 2026 21:33 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Issues logging in and completing actions in Lattice

    Başlangıç 14 Ağustos 2026 17:52 UTC · 0m

    IssuesKüçük çaplı olay
    1. 14 Ağustos 2026 19:32 UTCresolved

      From 10:52–11:36 AM PDT, some users may have experienced issues logging in, making changes in Lattice, or using API requests to create or update data. This issue has now been resolved.

    Automated Review Cycle Schedule Delays

    Başlangıç 10 Ağustos 2026 13:39 UTC · 4h 19m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 10 Ağustos 2026 13:39 UTCinvestigating

      Lattice is experiencing a disruption in automated review cycle schedules. All review cycles on an automated timeline have not moved their state forward and automated reminders have not sent since Thursday. Our team is actively working to identify the underlying root cause and implement a solution.

    2. 10 Ağustos 2026 15:20 UTCidentified

      Our team has identified the underlying root cause and are implementing a fix. All missed review cycle state changes will be made and associated notifications will be delivered.

    3. 10 Ağustos 2026 17:06 UTCidentified

      Lattice is currently processing all missed review cycle state updates and notifications. Review cycles will be moved to the proper intended status and reminder notifications will be sent for all scheduled events between Thursday, August 6th and today.

    4. 10 Ağustos 2026 17:58 UTCresolved

      All delayed review cycle state updates and notifications have now been sent. Automated review schedules are operating on time.

    Slack Settings Deactivated for Some Users

    Başlangıç 6 Ağustos 2026 23:14 UTC · 1h 36m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 6 Ağustos 2026 23:14 UTCinvestigating

      Some users who previously had Slack notifications active now have Slack notifications deactivated. These can be reactivated in Profile -> Manage Settings -> Notifications. Our engineering team is actively investigating.

    2. 7 Ağustos 2026 00:51 UTCresolved

      Slack notification settings have now been restored.

    Issues saving Default role Field-Level Permissions

    Başlangıç 5 Ağustos 2026 03:37 UTC · 16h 37m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 5 Ağustos 2026 03:37 UTCinvestigating

      After editing Default roles, the displayed counts for viewable and editable field-level permissions may be incorrect until the page is refreshed. As a workaround, refresh the page after saving. Our engineering team is actively investigating.

    2. 5 Ağustos 2026 18:07 UTCidentified

      Our team has identified the underlying root cause and will be implementing a fix shortly.

    3. 5 Ağustos 2026 20:14 UTCresolved

      This issue has been resolved.

    In upstream sağlayıcı

    Başlangıç 24 Temmuz 2026 11:00 UTC · 0m

    Pending
    1. 24 Temmuz 2026 11:46 UTCresolved

      Cloudflare, a upstream sağlayıcısı, şu anda bir sorun yaşıyor. Bu geçici olarak Lattice site performansını etkiledi ve bazı kullanıcılar için bağlantı zamanı hatalarına neden oldu. Lattice performansı normale döndü. Mühendislik Ekibimiz durumu izlemeye devam ediyor.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Issue ending goals as complete or incomplete

    Başlangıç 4 Haziran 2026 23:30 UTC · 0m

    Pending
    1. 8 Haziran 2026 12:54 UTCresolved

      We are aware of an issue present over the weekend that meant that an error message appeared when attempting to end goals as complete or incomplete. Our Engineering Team have released a fix for this issue, and this has now been resolved.

    Login and page loading issues

    Başlangıç 5 Mayıs 2026 09:45 UTC · 1h 17m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 5 Mayıs 2026 09:45 UTCinvestigating

      Our Engineering Team is aware of degraded performance and long loading times for the login page, with some users experiencing long page load times for different areas in Lattice. We are investigating the issue.

    2. 5 Mayıs 2026 11:02 UTCresolved

      Our Engineering Team has investigated this issue, and we are seeing a restoration of performance across Lattice. We will be continuing to investigate the root cause behind the slow down.

    Intercom Chat Bot down

    Başlangıç 14 Nisan 2026 12:59 UTC · 1h 1m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 14 Nisan 2026 12:59 UTCinvestigating

      Our upstream provider, Intercom, is currently experiencing an issue that prevents our customers from reaching Customer Care via live chat. If you need immediate assistance, please email us at [email protected].

    2. 14 Nisan 2026 13:05 UTCidentified

      The issue has been identified, users can chat in to Customer Care and they will go directly to a live agent for support.

    3. 14 Nisan 2026 14:00 UTCresolved

      This incident has been resolved, users can now chat into Lattice and the FIN Bot will escalate to a live agent if needed.

    Some admins may see errors on the Results of a Review Cycle.

    Başlangıç 9 Nisan 2026 01:49 UTC · 2h 3m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 9 Nisan 2026 01:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9 Nisan 2026 03:52 UTCresolved

      This incident has been resolved.

    Something Went Wrong errors on Goals pages

    Başlangıç 8 Nisan 2026 16:48 UTC · 1h 38m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 8 Nisan 2026 16:48 UTCidentified

      Users may see a Something Went Wrong error when accessing Goals in Lattice. The issue has been identified, and a fix is being implemented.

    2. 8 Nisan 2026 18:26 UTCresolved

      This issue has been resolved.

    Shared review packets showing calibrated score

    Başlangıç 26 Mart 2026 22:49 UTC · 2h 19m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 26 Mart 2026 22:49 UTCidentified

      When viewing shared review packets, if a score has been calibrated, the manager rating reflects the calibrated rating. The issue has been identified and a fix is being implemented.

    2. 27 Mart 2026 01:08 UTCresolved

      This incident has been resolved.

    AI Agent intermittently not responding to requests

    Başlangıç 26 Mart 2026 20:35 UTC · 1h 43m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 26 Mart 2026 20:35 UTCinvestigating

      We are experiencing an intermittent issue where the OpenAI model is not responding to requests, which is impacting the Lattice Agent. As a result, users may notice that the Agent occasionally does not respond to requests. We are currently investigating this issue.

    2. 26 Mart 2026 20:48 UTCidentified

      A solution has been identified and a fix is being implemented.

    3. 26 Mart 2026 22:18 UTCresolved

      This incident has been resolved.

    Review packets showing pre-calibrated scores

    Başlangıç 25 Mart 2026 23:17 UTC · 3h 9m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 25 Mart 2026 23:17 UTCidentified

      Review packets are showing pre-calibrated scores, even when calibrated ratings are present. The issue has been identified and a fix is being implemented.

    2. 26 Mart 2026 02:26 UTCresolved

      This incident has been resolved.

    Lattice Latency / Failure to load pages

    Başlangıç 24 Mart 2026 12:00 UTC · 0m

    Pending
    1. 24 Mart 2026 14:05 UTCresolved

      Users may have seen slowness or pages failing to load across the Lattice application between 8:00am and 8:05am ET. This incident has been mitigated and Lattice performance is back to normal. Our Engineering Team is investigating the root cause behind the slowdown.

    Issue with upstream provider

    Başlangıç 26 Şubat 2026 03:30 UTC · 0m

    Pending
    1. 26 Şubat 2026 14:58 UTCresolved

      An issue with an upstream provider, AWS, caused an outage of the Lattice platform. We have confirmed the issue has been resolved from our upstream provider, and we are actively monitoring.

    Error when exporting Engagement PowerPoint slides

    Başlangıç 12 Şubat 2026 22:00 UTC · 1h 47m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lattice Application
    1. 12 Şubat 2026 22:00 UTCinvestigating

      We are currently investigating an issue that prevents admins from exporting PowerPoint slides from Engagement survey results.

    2. 12 Şubat 2026 22:10 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Şubat 2026 23:46 UTCresolved

      This incident has been resolved.