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    Lexia kesinti geçmişi

    49 Lexia incidents · Ekim 2020 — official updates, affected components, duration and resolution details.

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    LETRS ve Aspire Program Issue

    Başlangıç 22 Eylül 2026 15:07 UTC · 1d 1h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    LETRSLexia Aspire
    1. 22 Eylül 2026 15:07 UTCinvestigating

      LETRS ve Lexia Aspire için geçici giriş sorunları hakkında raporlar alıyoruz. Sorunu tanımlamak ve mümkün olduğunca kısa sürede çözmek için çalışıyoruz. Bunun nedeni olabilecek herhangi bir rahatsızlıktan özür dileriz.

    2. 22 Eylül 2026 15:40 UTCmonitoring

      Bu sabah yaşanan sorunlar için bir karar belirledik ve uygulandık. Durumu izlemeye devam ediyoruz.

    3. 23 Eylül 2026 16:09 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Core5 Issue

    Başlangıç 28 Nisan 2026 19:22 UTC · 6d 0h

    Pending
    Etkilenen bileşenler
    Core5
    1. 28 Nisan 2026 19:22 UTCinvestigating

      We have discovered an issue with our program, Core5. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.

    2. 29 Nisan 2026 00:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Mayıs 2026 20:07 UTCresolved

      This incident has been resolved.

    LETRS Program Issue

    Başlangıç 23 Şubat 2026 14:05 UTC · 11h 9m

    Pending
    Etkilenen bileşenler
    LETRS
    1. 23 Şubat 2026 14:05 UTCinvestigating

      We have discovered an issue with our LETRS program. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.

    2. 23 Şubat 2026 15:18 UTCinvestigating

      A patch has been applied resolving customer-impacting issues. Development teams continue ongoing review to ensure continued stability.

    3. 23 Şubat 2026 16:37 UTCmonitoring

      Development teams continue ongoing review to ensure continued stability.

    4. 24 Şubat 2026 01:15 UTCresolved

      This incident has been resolved.

    Automated Imports Delayed User Updates

    Başlangıç 6 Şubat 2026 16:29 UTC · 3d 0h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    myLexia
    1. 6 Şubat 2026 16:29 UTCidentified

      Anticipated resolution with scheduled maintenance tonight, Friday 2/6.

    2. 9 Şubat 2026 16:42 UTCresolved

      This issue have been resolved.

    Lexia Academy is currently unavailble

    Başlangıç 9 Eylül 2025 19:08 UTC · 2h 11m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Lexia Academy
    1. 9 Eylül 2025 19:08 UTCinvestigating

      Lexia Academy is currently unavailable, and we are investigating the cause. Lexia Community and the Help Center are not affected. We apologize for the inconvenience and thank you for your patience!

    2. 9 Eylül 2025 19:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Eylül 2025 21:19 UTCresolved

      This incident has been resolved.

    Lexia Community Errors

    Başlangıç 6 Ağustos 2025 15:26 UTC · 2h 14m

    Pending
    1. 6 Ağustos 2025 15:26 UTCinvestigating

      We are currently working on resolving errors appearing in the community. We apologize for any inconvenience, and thank you for your patience!

    2. 6 Ağustos 2025 17:39 UTCresolved

      The issue has been resolved! Users should no longer encounter errors while working in Lexia Community.

    Required Maintenance on Phone System

    Başlangıç 17 Haziran 2025 15:44 UTC · 3d 2h

    Pending
    1. 17 Haziran 2025 15:44 UTCidentified

      There is required maintenance taking place on the phone system that may cause issues when trying to call. We recommend going to the Help Center to contact Support if you experience any issues: https://help.lexialearning.com/s/contact

    2. 20 Haziran 2025 18:43 UTCresolved

      The phone system maintenance has been completed. Calls should be processed as expected. Thank you for your patience!

    Core5 and myLexia Issue

    Başlangıç 21 Mayıs 2025 23:16 UTC · 18h 36m

    OutageKritik olay
    Etkilenen bileşenler
    myLexiaCore5
    1. 21 Mayıs 2025 23:16 UTCinvestigating

      We have discovered an issue with our programs, Core5 and myLexia. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.

    2. 22 Mayıs 2025 01:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 Mayıs 2025 01:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 22 Mayıs 2025 17:52 UTCresolved

      This incident has been resolved.

    Student Dashboard Showing Last Week's Usage/Units

    Başlangıç 10 Mart 2025 15:24 UTC · 1d 4h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    PowerUp
    1. 10 Mart 2025 15:24 UTCinvestigating

      We are currently investigating an issue with PowerUp students' dashboards showing last week's usage/units gained. We apologize for the inconvenience and thank you for your patience! We will update you once we know more about the root cause.

    2. 11 Mart 2025 19:29 UTCresolved

      This incident has been resolved.

    LETRS and Lexia Aspire Currently Experiencing an Outage

    Başlangıç 25 Şubat 2025 14:28 UTC · 52m

    OutageKritik olay
    Etkilenen bileşenler
    LETRSLexia Aspire
    1. 25 Şubat 2025 14:28 UTCinvestigating

      LETRS and Lexia Aspire are experiencing an outage. We are actively investigating.

    2. 25 Şubat 2025 15:20 UTCresolved

      This incident has been resolved.

    Intermittent Issue

    Başlangıç 6 Şubat 2025 15:02 UTC · 2h 17m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    LETRSLexia Aspire
    1. 6 Şubat 2025 15:02 UTCinvestigating

      Users may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.

    2. 6 Şubat 2025 17:19 UTCresolved

      This incident has been resolved.

    Clever/PowerUp Login Issue

    Başlangıç 27 Ocak 2025 15:14 UTC · 10d 0h

    Pending
    Etkilenen bileşenler
    PowerUpClever
    1. 27 Ocak 2025 15:14 UTCinvestigating

      We are actively investigating this issue and will provide updates soon. Current issue description: Upon clicking on PowerUp from the Clever iOS app, the user receives an error message. Workaround: The user should instead navigate to the Lexia PowerUp product app and click the "Login with Clever" button

    2. 6 Şubat 2025 15:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Şubat 2025 16:04 UTCresolved

      This incident has been resolved.

    PowerUp Student Program Issue

    Başlangıç 16 Ocak 2025 14:05 UTC · 8h 2m

    OutageKritik olay
    Etkilenen bileşenler
    PowerUp
    1. 16 Ocak 2025 14:05 UTCinvestigating

      We are currently experiencing an issue that may be preventing students from accessing our PowerUp program. We are working to identify the issue and resolve it as soon as possible. We apologize for any inconvenience this might cause.

    2. 16 Ocak 2025 15:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 Ocak 2025 22:07 UTCresolved

      This incident has been resolved.

    Student Program Issue

    Başlangıç 8 Ocak 2025 16:02 UTC · 8d 1h

    OutageKritik olay
    Etkilenen bileşenler
    PowerUp
    1. 8 Ocak 2025 16:02 UTCinvestigating

      There is currently an issue with PowerUp displaying students’ usage data on the PowerUp student homepage. All usage is correct and up to date in myLexia. We are working to resolve the issue quickly. We apologize for any inconvenience this might cause.

    2. 16 Ocak 2025 17:28 UTCresolved

      This incident has been resolved.

    Clever Import Issue

    Başlangıç 14 Ağustos 2024 19:18 UTC · 49d 19h

    Pending
    Etkilenen bileşenler
    Lexia EnglishmyLexiaPowerUpCore5Clever
    1. 14 Ağustos 2024 19:18 UTCinvestigating

      Some Clever rostered users (staff and students) are not being processed overnight, which subsequently affects access to all Lexia products for those users. We are actively investigating this issue and will provide an update as soon as possible.

    2. 3 Eylül 2024 12:06 UTCmonitoring

      Clever syncs are running successfully now, but we are still monitoring to ensure everything is processed smoothly.

    3. 3 Ekim 2024 15:05 UTCresolved

      This incident has been resolved.

    Login Issue when using Classlink SSO

    Başlangıç 29 Temmuz 2024 14:42 UTC · 21h 28m

    Pending
    Etkilenen bileşenler
    Lexia EnglishmyLexiaPowerUpCore5
    1. 29 Temmuz 2024 14:42 UTCinvestigating

      Students and staff may experience a disruption when accessing Core5, PowerUp, Lexia English, and the myLexia platform via Classlink Single Sign On. We are actively investigating the issue and will provide an update when a resolution and timeline is defined. Thank you for your patience while this issue is being resolved.

    2. 29 Temmuz 2024 16:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Temmuz 2024 12:10 UTCresolved

      This incident has been resolved.

    Student Login Issue using Clever iOS App

    Başlangıç 19 Temmuz 2024 17:52 UTC · 20d 2h

    Pending
    Etkilenen bileşenler
    Lexia EnglishPowerUp
    1. 19 Temmuz 2024 17:52 UTCidentified

      We are actively working on a fix for an issue where students are unable to log in successfully when using the Clever iOS App to access Core5, PowerUp, and Lexia English via the Clever dashboard. As a workaround, students can go to the Core5, PowerUp, or Lexia English App and, from the program login page, click the "Login with Clever" button to log in using their Clever credentials (badges do not work). We apologize for any inconvenience this might cause.

    2. 19 Temmuz 2024 17:53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 31 Temmuz 2024 13:48 UTCidentified

      The student login issue for our Core5 users using the Clever iOS app has now been resolved. Core5 users are now able to login to Core5 via the Clever dashboard or Clever badge. We are still working on a fix for PowerUp and Lexia English.

    4. 7 Ağustos 2024 13:57 UTCmonitoring

      A fix has been implemented, and we are monitoring results.

    5. 8 Ağustos 2024 20:21 UTCresolved

      This incident has been resolved!

    LETRS Issue

    Başlangıç 30 Nisan 2024 23:07 UTC · 6h 8m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    LETRSLexia Aspire
    1. 30 Nisan 2024 23:07 UTCinvestigating

      We have discovered an issue with our programs, LETRS and Lexia Aspire. We are working to identify the issue and resolve it as soon as possible. We apologize for any inconvenience this might cause.

    2. 1 Mayıs 2024 05:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1 Mayıs 2024 05:15 UTCresolved

      This incident has been resolved.

    Classlink SSO

    Başlangıç 27 Temmuz 2023 17:08 UTC · 3d 22h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Lexia EnglishLexia AcademymyLexiaPowerUpCore5
    1. 27 Temmuz 2023 17:08 UTCinvestigating

      We are currently investigating an issue that is affecting students and staff that log in through Classlink SSO.

    2. 31 Temmuz 2023 15:20 UTCresolved

      This incident has been resolved.

    Teacher Program Issue

    Başlangıç 17 Temmuz 2023 21:18 UTC · 1d 22h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Lexia Academy
    1. 17 Temmuz 2023 21:18 UTCinvestigating

      We have discovered an issue with logging into Lexia Academy. We are working to identify and resolve the issue as soon as possible. We apologize for any inconvenience this might cause.

    2. 19 Temmuz 2023 12:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 Temmuz 2023 19:53 UTCresolved

      This incident has been resolved.