Lifesize Cloud kesinti geçmişi

1. 4 Eylül 2026 13:25 UTCidentified

   Call Management Service – Amerika Birleşik Devletleri Bölge Kullanıcılar Yaşam Çok Parti Çağrılarına Katılabilir, Puan çağrıları için nokta iyi çalışıyor.

2. 4 Eylül 2026 14:52 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

3. 4 Eylül 2026 18:37 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 4 Eylül 2026 13:20 UTCresolved

   Call Management Service – ABD Bölge Kullanıcılar Hayatboyu Multiparti Calls'a katılmak için kullanılamaz, puan çağrıları için nokta iyi çalışıyor.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 25 Mart 2026 14:15 UTCinvestigating

   We are currently investigating this issue.

2. 25 Mart 2026 15:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 Mart 2026 16:32 UTCresolved

   This incident has been resolved.

1. 17 Mart 2026 13:52 UTCinvestigating

   We are currently investigating this issue.

2. 17 Mart 2026 13:52 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 Mart 2026 14:23 UTCidentified

   The issue has been identified, and our team is currently working on a fix. At this time, point-to-point calls or calls with two participants in the VMR are working fine. The issue is observed only when there are more than three participants in the meeting room.

4. 17 Mart 2026 14:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 17 Mart 2026 17:36 UTCresolved

   This incident has been resolved.

1. 21 Ocak 2026 13:52 UTCinvestigating

   Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.

2. 21 Ocak 2026 13:56 UTCidentified

   We have identified the issue, and the fix is currently being deployed. We will keep you posted on the progress.

3. 21 Ocak 2026 15:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 21 Ocak 2026 17:21 UTCresolved

   This incident has been resolved.

1. 20 Ekim 2025 12:36 UTCmonitoring

   We have observed service degradation on Lifesize cloud Platform, due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. Now we confirm all our services are working fine at the moment and we are actively monitoring the platform. Once we receive confirmation from AWS services partner regarding the resolution, we will mark this incident as resolved.

2. 20 Ekim 2025 12:36 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 20 Ekim 2025 14:20 UTCidentified

   We are observing early signs of recovery; however, Multiway Call services and Connect Plus Gateway calls may still experience intermittent failures. Our team is actively working and monitoring the situation to ensure full restoration.

4. 20 Ekim 2025 20:59 UTCmonitoring

   We are awaiting final confirmation of full recovery from our cloud provider and have moved this incident to a Monitoring state. Early mitigation steps to fail over dependencies from the affected region to redundant regions significantly minimized the overall impact.

5. 21 Ekim 2025 00:39 UTCresolved

   This incident has been resolved.

1. 12 Mart 2025 00:56 UTCidentified

   Thank you for your patience while we address an issue with our call service. Some users may be unable to place calls at the moment.

2. 12 Mart 2025 01:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 Mart 2025 01:25 UTCresolved

   This incident has been resolved.

1. 5 Aralık 2024 09:36 UTCinvestigating

   Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.

2. 5 Aralık 2024 09:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 Aralık 2024 10:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 Aralık 2024 06:13 UTCresolved

   Over the weekend, a fix was implemented to prevent the issue from occurring again.

1. 25 Kasım 2024 09:51 UTCinvestigating

   Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.

2. 25 Kasım 2024 09:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 25 Kasım 2024 11:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 Kasım 2024 07:09 UTCresolved

   This incident has been resolved.

1. 1 Ekim 2024 15:50 UTCidentified

   Lifesize customers are currently encountering challenges with the Microsoft 365 Calendar Service for Icon. Our Engineering team has pinpointed this issue's root cause and is actively involved in resolving it.

2. 3 Ekim 2024 02:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Customers with Microsoft 365 calendar integration for Icon will need to grant new permissions for Lifesize access to calendars: 1. Navigate to https://manage.lifesize.com/. 2. Log in as an administrator or super user for the account if prompted. 3. In the same browser window or tab, navigate to https://calendarservice.lifesizecloud.com/relink 4. Select Microsoft Office 365 and complete the Microsoft sign-in and permissions consent process. The permissions have changed to work with new APIs from Microsoft.

3. 3 Ekim 2024 16:00 UTCresolved

   Microsoft has updated the interfaces used by the calendar integration for Lifesize Icon and customers will need to consent to new permissions in order for Icon devices to start receiving events again: https://support.lifesize.com/product/release-notes/cloud-services/#Calendar-Service

1. 29 Ağustos 2024 09:34 UTCinvestigating

   Lifesize video cloud is down, users are unable to log in to the application or manage console. LS cloud using desktop/mobile apps while ICONs are still working fine.

2. 29 Ağustos 2024 09:52 UTCinvestigating

   Meanwhile, our Ops and Eng teams are looking into the issue kindly utilize The guest app "guest.lifesize.com" and our connected Icon systems. The services on them are working fine.

3. 29 Ağustos 2024 10:01 UTCmonitoring

   A fix has been implemented and we are monitoring the result

4. 29 Ağustos 2024 13:41 UTCresolved

   This incident has been resolved.

1. 10 Temmuz 2023 06:25 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 10 Temmuz 2023 06:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Temmuz 2023 06:45 UTCresolved

   This incident has been resolved.

1. 8 Temmuz 2023 03:39 UTCinvestigating

   A call management service encountered an issue that possibly resulted in being unable to Join Point-to-point calls only, calls meetings are working fine. We are continuing to investigate and try to restore the services.

2. 8 Temmuz 2023 05:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 Temmuz 2023 07:20 UTCresolved

   This incident has been resolved.

1. 8 Temmuz 2023 02:04 UTCinvestigating

   We are currently investigating the issue.

2. 8 Temmuz 2023 02:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 Temmuz 2023 03:03 UTCresolved

   This incident has been resolved.

1. 13 Haziran 2023 20:21 UTCinvestigating

   Call management service encountered an issue that possibly resulted in being unable to Join the cloud meetings via some urls. Investigating.

2. 13 Haziran 2023 20:32 UTCidentified

   Issue traced to underlying service. Awaiting fix.

3. 13 Haziran 2023 20:34 UTCresolved

   This incident has been resolved.

1. 10 Şubat 2023 21:10 UTCidentified

   Thank you for your patience while we address an issue with our Management Console, few of the users might be experiencing the issue in viewing stored Recording.

2. 10 Şubat 2023 22:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Şubat 2023 23:50 UTCresolved

   This incident has been resolved.

1. 9 Şubat 2023 16:49 UTCinvestigating

   Thank you for your patience while we address an issue with our Management Console, few of the users might be experiencing the issue in viewing stored Recording.

2. 9 Şubat 2023 18:34 UTCidentified

   Thank you for your patience while we address an issue with our Management Console, few of the users might be experiencing the issue in viewing stored Recording.

3. 10 Şubat 2023 00:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 Şubat 2023 13:37 UTCresolved

   This incident has been resolved.

1. 7 Şubat 2023 16:20 UTCinvestigating

   Thank you for your patience while we address an issue with our Management Console few of the users might be experiencing the issue in viewing stored Recording.

2. 7 Şubat 2023 17:28 UTCmonitoring

   The services restored to normal and we are monitoring further.

3. 7 Şubat 2023 19:02 UTCresolved

   This incident has been resolved.

1. 14 Aralık 2022 16:47 UTCinvestigating

   Thank you for your patience while we address an issue with the web console. You may be unable to access your web console at this time.

2. 14 Aralık 2022 17:07 UTCresolved

   This incident has been resolved.

1. 18 Kasım 2022 13:02 UTCinvestigating

   Incidents - 6:15 AM (CDT) a call management service encountered an issue that possibly resulted in being unable to Join the cloud meetings with more than 2 participants. Point-to-point calls are working fine. We are continuing to investigate and trying to restore the services.

2. 18 Kasım 2022 18:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 Kasım 2022 19:28 UTCresolved

   We believe the issue has been resolved at this time, if you are still experiencing the issue please contact Lifesize Support.