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    Loggly kesinti geçmişi

    53 Loggly incidents · Aralık 2020 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Degraded Data Collection

    Başlangıç 6 Ekim 2026 12:16 UTC · 3h 48m

    Pending
    Etkilenen bileşenler
    Data Collection & Storage
    1. 6 Ekim 2026 12:16 UTCinvestigating

      Şu anda müşterilerin alt setleri için bir günlük sıkışıklığı etkileyen bir sorunu araştırıyoruz. Bazı ingestion endpointleri kullanan müşteriler gecikmiş işleme veya yeni log verilerinin yetersizliği yaşayabilir. Etkilenen ingestion yolunu kullanma hizmetleri operasyonel kalır. Saat içinde bir güncelleme sağlayacağız.

    2. 6 Ekim 2026 13:19 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 6 Ekim 2026 13:42 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    4. 6 Ekim 2026 15:42 UTCidentified

      Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

    5. 6 Ekim 2026 16:04 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Gecikmiş veriler ingestion

    Başlangıç 3 Eylül 2026 22:52 UTC · 0m

    Pending
    1. 4 Eylül 2026 20:37 UTCresolved

      Müşteri Etkisi Küçük sayıda müşteri, gerçek zamanlı olarak işlememiş olan gecikmiş verileri ve uyarıları deneyimledi. Hiçbir müşteri verileri kaybedilmedi. Update Update Update 3 Eylül 2026'da, 10:52 PM UTC'de, bir altyapı bileşeni mevcut değildi, bir işlem backlog ve uyarı işlemede gecikmeler oldu. Ayrı bir uyarı grubu konusu on-call ekibine bildirim gecikti, yanıt verme zamanı uzatdı. Ayrıca, in-app mesajlaşmamızla ilgili bir sorun, uygulama içindeki zamanında müşteri bildirimlerini sağlamamızı engelledi. Olay 18 saat ve 49 dakika sonra tamamen çözüldü. Veri işleme ve uyarı işleme normale döndü ve müşteri verileri kayboldu. Uyarı grubu davranışımızı, hizmet keşif prosedürlerimizi ve müşteri bildirim mekanizmalarımızı gelecekte benzer olayların olasılığını ve etkisini azaltmak için gözden geçiriyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Alerting Delay

    Başlangıç 7 Ağustos 2026 20:54 UTC · 0m

    Pending
    1. 7 Ağustos 2026 20:54 UTCresolved

      On July 12, 2026, we experienced delays in our alerting system, resulting in an interruption to alert processing for some Loggly customers. The issue was traced to a production scheduler service responsible for evaluating and scheduling alerts. Due to resource exhaustion on the host, the scheduler was unable to operate normally, preventing alert jobs from being process downstream. The team restored service by increasing the capacity of the affected host, returning resource utilization to healthy levels and allowing the scheduler to resume normal operation. Following the remediation, alert processing has since been operating normally.

    Alerts Issue

    Başlangıç 11 Mayıs 2026 21:06 UTC · 1h 14m

    Pending
    Etkilenen bileşenler
    Alerts
    1. 11 Mayıs 2026 21:06 UTCmonitoring

      At 5:46 AM PDT we started experiencing delays in our alerting system caused by a network provider issue. The issue is resolved and we are monitoring the recovery.

    2. 11 Mayıs 2026 22:21 UTCresolved

      This incident has been resolved.

    Alerts Issue

    Başlangıç 21 Ocak 2026 15:44 UTC · 43m

    Pending
    Etkilenen bileşenler
    Alerts
    1. 21 Ocak 2026 15:44 UTCinvestigating

      We are investigating an issue with our alerting system that started at 13:06 UTC.

    2. 21 Ocak 2026 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 Ocak 2026 16:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 Ocak 2026 16:27 UTCresolved

      This incident has been resolved.

    Front-end experiencing issues

    Başlangıç 18 Kasım 2025 12:07 UTC · 4h 12m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Website Availability
    1. 18 Kasım 2025 12:07 UTCinvestigating

      We are experiencing issue with our Front-End application. Our engineers are investigating.

    2. 18 Kasım 2025 12:19 UTCidentified

      We have identified an issue with an outside provider

    3. 18 Kasım 2025 12:22 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 18 Kasım 2025 12:28 UTCmonitoring

      We have identified an issue with an outside provider and are monitoring the situation.

    5. 18 Kasım 2025 14:25 UTCmonitoring

      We are continuing to monitor the issue

    6. 18 Kasım 2025 16:19 UTCresolved

      This incident has been resolved.

    Indexing Delay

    Başlangıç 4 Şubat 2025 18:03 UTC · 1h 56m

    Pending
    Etkilenen bileşenler
    Indexing Data
    1. 4 Şubat 2025 18:03 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 07:22 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 4 Şubat 2025 18:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 Şubat 2025 19:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 Şubat 2025 19:29 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 4 Şubat 2025 19:59 UTCresolved

      This incident has been resolved.

    Indexing Delay

    Başlangıç 25 Ocak 2025 05:17 UTC · 6h 58m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    AlertsSearch AvailabilityIndexing Data
    1. 25 Ocak 2025 05:17 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 20:56 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 25 Ocak 2025 06:01 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 Ocak 2025 06:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 Ocak 2025 09:17 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 25 Ocak 2025 12:14 UTCresolved

      This incident has been resolved.

    Indexing Delay

    Başlangıç 8 Aralık 2024 16:25 UTC · 11h 14m

    Pending
    Etkilenen bileşenler
    S3 IngestionAlertsData Collection & StorageSearch AvailabilityIndexing Data
    1. 8 Aralık 2024 16:25 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 06:02 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 8 Aralık 2024 16:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 Aralık 2024 19:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 Aralık 2024 03:37 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 9 Aralık 2024 03:39 UTCresolved

      This incident has been resolved.

    S3 Ingestion incident

    Başlangıç 16 Ekim 2024 12:35 UTC · 45m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    S3 Ingestion
    1. 16 Ekim 2024 12:35 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Ekim 2024 12:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Ekim 2024 13:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Ekim 2024 13:20 UTCresolved

      This incident has been resolved.

    Search Unavailable

    Başlangıç 1 Ekim 2024 21:00 UTC · 0m

    Pending
    1. 1 Ekim 2024 23:03 UTCresolved

      At 1:56 PM PDT we were alerted that search was unavailable. We identified the problem and applied a fix and search is once again available.

    Indexing Delay

    Başlangıç 24 Ağustos 2024 04:02 UTC · 8h 58m

    Pending
    Etkilenen bileşenler
    AlertsData Collection & StorageSearch AvailabilityIndexing Data
    1. 24 Ağustos 2024 04:02 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 24 Ağustos 2024 05:09 UTCinvestigating

      We are continuing to investigate the issue.

    3. 24 Ağustos 2024 06:10 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 24 Ağustos 2024 07:08 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 24 Ağustos 2024 07:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 24 Ağustos 2024 12:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 24 Ağustos 2024 17:02 UTCresolved

      This incident has been resolved.

    Indexing Delay

    Başlangıç 21 Ağustos 2024 21:47 UTC · 2h 32m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    AlertsData Collection & StorageSearch AvailabilityIndexing Data
    1. 21 Ağustos 2024 21:47 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 14:08 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 21 Ağustos 2024 21:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 Ağustos 2024 23:20 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 21 Ağustos 2024 23:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 Ağustos 2024 00:19 UTCresolved

      This incident has been resolved.

    Account usage data missing

    Başlangıç 24 Temmuz 2024 16:56 UTC · 20h 36m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Account Usage
    1. 24 Temmuz 2024 16:56 UTCinvestigating

      We experienced an issue with our volume data reporting service and are working on restoring it.

    2. 24 Temmuz 2024 20:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 Temmuz 2024 04:42 UTCidentified

      A fix is still being implemented and the next update will be 06:00 UTC

    4. 25 Temmuz 2024 06:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 25 Temmuz 2024 08:50 UTCmonitoring

      We are continuing to monitor.

    6. 25 Temmuz 2024 13:32 UTCresolved

      This incident has been resolved.

    Front-end experiencing issues

    Başlangıç 18 Ekim 2023 13:21 UTC · 5h 8m

    Pending
    Etkilenen bileşenler
    Search AvailabilityWebsite Availability
    1. 18 Ekim 2023 13:21 UTCinvestigating

      We are experiencing issue with our Front-End application. Our engineers are investigating.

    2. 18 Ekim 2023 16:01 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 Ekim 2023 16:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 18 Ekim 2023 18:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18 Ekim 2023 18:29 UTCresolved

      This incident has been resolved.

    Indexing Delay

    Başlangıç 10 Ekim 2023 12:45 UTC · 1h 9m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Indexing Data
    1. 10 Ekim 2023 12:45 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 5:28 AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 10 Ekim 2023 12:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Ekim 2023 13:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Ekim 2023 13:54 UTCresolved

      This incident has been resolved.

    Indexing Delay

    Başlangıç 23 Ağustos 2023 19:13 UTC · 1h 27m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Indexing Data
    1. 23 Ağustos 2023 19:13 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 11:54AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 23 Ağustos 2023 19:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 Ağustos 2023 19:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 Ağustos 2023 20:40 UTCresolved

      This incident has been resolved.

    Issue with sending mail for account invites and password reset

    Başlangıç 10 Nisan 2023 14:00 UTC · 0m

    Pending
    1. 10 Nisan 2023 15:02 UTCresolved

      Issue started: 14:05 UTC Issue resolved: 14:54am UTC Issue with sending mail for account invites and password reset. Other mail notifications should have still worked.

    Indexing Delay

    Başlangıç 3 Mart 2023 14:24 UTC · 3h 9m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Indexing Data
    1. 3 Mart 2023 14:24 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 5:52 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 3 Mart 2023 14:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 Mart 2023 15:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 Mart 2023 17:34 UTCresolved

      This incident has been resolved.

    Indexing Delay

    Başlangıç 14 Kasım 2022 10:47 UTC · 2h 17m

    Pending
    Etkilenen bileşenler
    Indexing Data
    1. 14 Kasım 2022 10:47 UTCinvestigating

      Our engineers have identified an issue with log ingestion starting at 2:25 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    2. 14 Kasım 2022 11:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Kasım 2022 11:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Kasım 2022 13:05 UTCresolved

      This incident has been resolved.