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    Magic Labs kesinti geçmişi

    50 Magic Labs incidents · Ağustos 2022 — official updates, affected components, duration and resolution details.

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    Service Interruption

    Başlangıç 3 Haziran 2026 17:51 UTC · 43m

    OutageKritik olay
    Etkilenen bileşenler
    Wallet OperationsAPIAuthentication
    1. 3 Haziran 2026 18:12 UTCinvestigating

      We are currently investigating this issue.

    2. 3 Haziran 2026 18:45 UTCresolved

      This incident has been resolved.

    Partial Degraded Experience

    Başlangıç 18 Şubat 2026 07:15 UTC · 36m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Wallet Operations
    1. 18 Şubat 2026 07:15 UTCinvestigating

      We are currently investigating this issue.

    2. 18 Şubat 2026 07:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 Şubat 2026 07:52 UTCresolved

      This incident has been resolved.

    Issues with Signing

    Başlangıç 9 Şubat 2026 19:29 UTC · 36m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Wallet Operations
    1. 9 Şubat 2026 19:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9 Şubat 2026 19:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Şubat 2026 20:05 UTCresolved

      This incident has been resolved.

    Elevated timeouts in Signing service

    Başlangıç 13 Ocak 2026 20:01 UTC · 16m

    OutageBüyük çaplı olay
    1. 13 Ocak 2026 21:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13 Ocak 2026 21:24 UTCresolved

      This incident has been resolved.

    Service Interruption

    Başlangıç 5 Aralık 2025 09:08 UTC · 14m

    OutageKritik olay
    Etkilenen bileşenler
    APIDashboardAuthentication
    1. 5 Aralık 2025 09:08 UTCinvestigating

      Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.

    2. 5 Aralık 2025 09:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Aralık 2025 09:22 UTCresolved

      This incident has been resolved.

    Service Interruption

    Başlangıç 18 Kasım 2025 12:52 UTC · 3h 10m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    APIDashboardAuthentication
    1. 18 Kasım 2025 12:52 UTCinvestigating

      Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.

    2. 18 Kasım 2025 16:03 UTCresolved

      This incident has been resolved.

    Service Interruption

    Başlangıç 18 Kasım 2025 11:30 UTC · 0m

    Pending
    1. 18 Kasım 2025 12:29 UTCresolved

      Users were unable to login via email or sign messages due to upstream provider outage.

    Service Interruption

    Başlangıç 27 Ağustos 2025 00:40 UTC · 1h 5m

    OutageKritik olay
    Etkilenen bileşenler
    DashboardAuthentication
    1. 27 Ağustos 2025 01:25 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Ağustos 2025 01:45 UTCresolved

      This incident has been resolved.

    Newton Agent History Latency

    Başlangıç 11 Haziran 2025 17:26 UTC · 1h 32m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Newton Agents
    1. 11 Haziran 2025 17:26 UTCidentified

      We've identified an issue causing latency with the Newton Agent History. A fix is in the works.

    2. 11 Haziran 2025 18:58 UTCresolved

      This incident has been resolved.

    Magic is investigating an issue with Newton Agents

    Başlangıç 29 Mayıs 2025 05:55 UTC · 1h 7m

    OutageKritik olay
    Etkilenen bileşenler
    Newton Agents
    1. 29 Mayıs 2025 06:37 UTCidentified

      New agents were unable to be deployed due to a 3rd party service provider outage. We're actively working with them to resolve the service outage.

    2. 29 Mayıs 2025 06:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 Mayıs 2025 06:50 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 29 Mayıs 2025 07:01 UTCresolved

      This incident has been resolved.

    Degraded service affecting some customers

    Başlangıç 22 Mart 2025 14:30 UTC · 10m

    IssuesKüçük çaplı olay
    1. 22 Mart 2025 23:22 UTCresolved

      Some users experienced degraded service for our email auth flows. This was due to a Cloudflare change against Vercel as noted in the following blog: https://developers.cloudflare.com/changelog/2025-03-22-next-js-vulnerability-waf/

    Degraded performance on Auth and API

    Başlangıç 12 Şubat 2025 03:34 UTC · 3d 20h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIAuthentication
    1. 12 Şubat 2025 03:34 UTCidentified

      We're currently experiencing a degradation in our Auth and Wallet signing processes. The problem has been identified and are working towards a solution.

    2. 13 Şubat 2025 03:11 UTCidentified

      Our team is making progress on a fix for this issue. We are currently in the testing phase internally to ensure stability and prevent recurrence. We will provide another update as soon as testing is complete.

    3. 14 Şubat 2025 01:12 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    4. 15 Şubat 2025 23:52 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Başlangıç 4 Aralık 2024 21:55 UTC · 4h 1m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIDashboardAuthentication
    1. 4 Aralık 2024 21:55 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Aralık 2024 01:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 Aralık 2024 01:56 UTCresolved

      This incident has been resolved.

    API and Auth endpoints exceeding rate limiting rules

    Başlangıç 29 Ekim 2024 15:30 UTC · 0m

    IssuesKüçük çaplı olay
    1. 29 Ekim 2024 16:28 UTCresolved

      We've identified an issue where customers received a rate limiting response from our systems. We've since mitigated those rate limits and adjusted the rules to allow customer traffic.

    Login issues

    Başlangıç 15 Ekim 2024 17:02 UTC · 1h 49m

    OutageKritik olay
    Etkilenen bileşenler
    DashboardSMS Delivery
    1. 15 Ekim 2024 18:36 UTCinvestigating

      We are currently investigating login issues with Dashboard and SMS

    2. 15 Ekim 2024 18:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Ekim 2024 18:50 UTCresolved

      This incident has been resolved.

    General Outage

    Başlangıç 11 Ekim 2024 22:21 UTC · 1h 14m

    Pending
    Etkilenen bileşenler
    APIAuthentication
    1. 11 Ekim 2024 22:51 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Ekim 2024 23:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Ekim 2024 23:35 UTCresolved

      This incident has been resolved.

    Emails not sending for applications using Custom Email Provider feature with Postmark SMTP

    Başlangıç 16 Eylül 2024 05:01 UTC · 8h 12m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Third Party
    1. 16 Eylül 2024 05:01 UTCmonitoring

      Postmark SMTP server outage is causing emails not to send for applications using our Custom Email Provider feature with Postmark. Our team will continue to monitor and update this incident once the issue is resolved.

    2. 16 Eylül 2024 13:12 UTCresolved

      This incident was resolved by the Postmark team at 02:45 PDT. https://status.postmarkapp.com/notices/5jmmv4cyfqboak2v-service-issue-outbound-smtp-sending-issues

    Service Impact from Vendor Outage

    Başlangıç 7 Ağustos 2024 19:47 UTC · 0m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    DashboardAuthentication
    1. 7 Ağustos 2024 19:47 UTCresolved

      This incident has been resolved.

    User Login Issue

    Başlangıç 10 Temmuz 2024 22:09 UTC · 0m

    Pending
    1. 10 Temmuz 2024 22:09 UTCresolved

      We are currently investigating this issue.

    User Login Issue

    Başlangıç 10 Haziran 2024 09:45 UTC · 12h 0m

    Pending
    Etkilenen bileşenler
    Authentication
    1. 10 Haziran 2024 22:09 UTCresolved

      This incident has been resolved.