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    Marvel kesinti geçmişi

    39 Marvel incidents · Haziran 2015 — official updates, affected components, duration and resolution details.

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    Design Tool storage intermittent failures

    Başlangıç 7 Ağustos 2024 10:34 UTC · 4d 22h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Design Tool
    1. 7 Ağustos 2024 10:34 UTCinvestigating

      Our design tool storage system is experiencing intermittent failures that we are currently investigating.

    2. 7 Ağustos 2024 10:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Ağustos 2024 15:04 UTCmonitoring

      A fix has been implemented and we are monitoring results.

    4. 8 Ağustos 2024 16:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 12 Ağustos 2024 08:54 UTCresolved

      Our infrastructure has been upgraded and monitoring has ensured that we are experiencing no more intermittent errors on our design tool storage systems.

    Outage of backend system supporting Marvel

    Başlangıç 20 Şubat 2024 11:02 UTC · 3h 19m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 20 Şubat 2024 11:02 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Şubat 2024 11:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Şubat 2024 11:44 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 20 Şubat 2024 13:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20 Şubat 2024 14:21 UTCresolved

      Due to a problem with a subsystem responsible for our processing queues we were unable to serve the application. We have failed over to an alternate system and all systems are now operational.

    Infrastructure Outage

    Başlangıç 6 Haziran 2023 15:20 UTC · 24m

    OutageKritik olay
    Etkilenen bileşenler
    Sketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 6 Haziran 2023 15:20 UTCinvestigating

      We are currently investigating this issue. Google's infrastructure is potentially having issues with networking and load balancing affecting our service.

    2. 6 Haziran 2023 15:36 UTCidentified

      Confirmed issue with Google's infrastructure.

    3. 6 Haziran 2023 15:38 UTCidentified

      Traffic beginning to hit Marvel's database again. We are monitoring the situation.

    4. 6 Haziran 2023 15:44 UTCresolved

      Marvel is operational again. We will continue to monitor the situation.

    DNS Failure

    Başlangıç 19 Şubat 2023 00:23 UTC · 37m

    Pending
    Etkilenen bileşenler
    Design syncProject EditorPrototypesGraphQL Platform APIDesign Tool
    1. 19 Şubat 2023 00:23 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Şubat 2023 01:00 UTCresolved

      This incident has been resolved.

    Parts of the service are not responding

    Başlangıç 14 Aralık 2022 12:10 UTC · 6m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Sketch pluginProject EditorPrototypesGraphQL Platform API
    1. 14 Aralık 2022 12:10 UTCinvestigating

      We are currently investigating an issue where prototypes and some parts of the system are not responding.

    2. 14 Aralık 2022 12:15 UTCresolved

      The incident has been resolved.

    Marvel web app is experiencing intermittent outages

    Başlangıç 3 Aralık 2022 01:24 UTC · 43m

    Pending
    Etkilenen bileşenler
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 3 Aralık 2022 01:24 UTCinvestigating

      We are currently investigating this issue.

    2. 3 Aralık 2022 02:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 Aralık 2022 02:07 UTCresolved

      This incident has been resolved.

    Infrastructure Issue

    Başlangıç 29 Nisan 2022 06:44 UTC · 57m

    OutageKritik olay
    Etkilenen bileşenler
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 29 Nisan 2022 06:44 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Nisan 2022 07:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 Nisan 2022 07:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 Nisan 2022 07:41 UTCresolved

      This incident has been resolved.

    Marvel backend update failure

    Başlangıç 13 Nisan 2022 10:21 UTC · 2h 51m

    OutageKritik olay
    Etkilenen bileşenler
    Project EditorPrototypesBillingDesign Tool
    1. 13 Nisan 2022 10:21 UTCinvestigating

      We are currently investigating an issue where a code deploy has disabled our frontend site from functioning.

    2. 13 Nisan 2022 10:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 Nisan 2022 10:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Nisan 2022 13:12 UTCresolved

      This incident has been resolved.

    Partial outage due to cache server issue

    Başlangıç 21 Eylül 2021 06:30 UTC · 14m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 21 Eylül 2021 06:30 UTCinvestigating

      We are currently investigating this issue.

    2. 21 Eylül 2021 06:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 Eylül 2021 06:44 UTCresolved

      This incident has been resolved.

    Design API backend Issue

    Başlangıç 21 Temmuz 2021 16:40 UTC · 3h 58m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Sketch pluginDesign syncDesign Tool
    1. 21 Temmuz 2021 16:40 UTCinvestigating

      We are currently investigating this issue.

    2. 21 Temmuz 2021 19:19 UTCinvestigating

      We are continuing to investigate an issue with a third party data provider which is impacting on new design documents being created. Document retrieval and some updates are still working. We are working with the provider to identify the source of the issue and solve it as soon as possible.

    3. 21 Temmuz 2021 20:14 UTCidentified

      Our provider has identified the source of the issue and is attempting a fix. New designs are now available to be created again, with updates and document fetches also now fully available. We will continue to monitor the issue.

    4. 21 Temmuz 2021 20:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 21 Temmuz 2021 20:37 UTCresolved

      This incident has been resolved.

    CDN hosting service experiencing issues

    Başlangıç 8 Haziran 2021 09:58 UTC · 3h 56m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 8 Haziran 2021 09:58 UTCinvestigating

      We are currently investigating an issue with our edge content network having a failure. Our service is currently unavailable at this time

    2. 8 Haziran 2021 10:27 UTCinvestigating

      The outage is affecting specific locations where Fastly is down. We are still able to host to a number of countries globally.

    3. 8 Haziran 2021 10:46 UTCmonitoring

      Our CDN provider appears to be addressing the issue and we are seeing some of the service reappear in different locations.

    4. 8 Haziran 2021 11:19 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 8 Haziran 2021 13:54 UTCresolved

      This incident has been resolved.

    Issue with application servers: http 503

    Başlangıç 24 Mayıs 2021 13:28 UTC · 3m

    OutageKritik olay
    Etkilenen bileşenler
    Sketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 24 Mayıs 2021 13:28 UTCinvestigating

      We are currently investigating the issue and will update you as soon as we can.

    2. 24 Mayıs 2021 13:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 Mayıs 2021 13:32 UTCresolved

      Incident resolved

    Unsplash API integration failure

    Başlangıç 10 Mart 2021 15:59 UTC · 3h 24m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Design Tool
    1. 10 Mart 2021 15:59 UTCinvestigating

      We are currently investigating an issue with our Unsplash Image API integration which is failing to load images added to a design in our design tool.

    2. 10 Mart 2021 16:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Mart 2021 18:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Mart 2021 19:23 UTCresolved

      This incident has been resolved.

    Issue serving Design tool, Sketch and Handoff

    Başlangıç 19 Ocak 2021 11:12 UTC · 31m

    OutageKritik olay
    Etkilenen bileşenler
    Sketch pluginDesign syncDesign Tool
    1. 19 Ocak 2021 11:12 UTCidentified

      We are currently fixing an issue that affects the Design Tool, Sketch and Handoff. These features are currently offline.

    2. 19 Ocak 2021 11:42 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 19 Ocak 2021 11:43 UTCresolved

      Fixed, but we will continue to monitor.

    Global CDN disruption

    Başlangıç 12 Ocak 2021 15:59 UTC · 57m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 12 Ocak 2021 15:59 UTCinvestigating

      Our CDN provider Fastly is experiencing some issues https://status.fastly.com/incidents/1rbr326kjsmt

    2. 12 Ocak 2021 16:53 UTCmonitoring

      Fastly has a fix out and they are monitoring.

    3. 12 Ocak 2021 16:55 UTCresolved

      This incident has been resolved.

    Degraded operations due to Google service outage.

    Başlangıç 14 Aralık 2020 12:24 UTC · 3h 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Sketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 14 Aralık 2020 12:24 UTCinvestigating

      We are currently investigating this issue.

    2. 14 Aralık 2020 12:47 UTCmonitoring

      Google appear to have stabilised their performance issues and the service appears to be back to normal operation, we will continue monitoring to ensure everything is working correctly.

    3. 14 Aralık 2020 15:53 UTCresolved

      This incident was Google related and appears resolved their end.

    Backend sync queues degraded

    Başlangıç 30 Kasım 2020 13:17 UTC · 3h 56m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Design syncPrototypesGraphQL Platform APIDesign Tool
    1. 30 Kasım 2020 13:17 UTCinvestigating

      We are currently investigating this issue.

    2. 30 Kasım 2020 13:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Kasım 2020 14:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 Kasım 2020 17:13 UTCresolved

      This incident has been resolved.

    Backend failure on hosting service

    Başlangıç 28 Ağustos 2020 11:10 UTC · 3h 33m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Blog
    1. 28 Ağustos 2020 11:10 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Ağustos 2020 12:08 UTCidentified

      The issue with the blog not loading is localised so far to locations in the UK, specifically London. We are working with our hosting provider to solve the issue.

    3. 28 Ağustos 2020 12:08 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 28 Ağustos 2020 14:43 UTCresolved

      This incident has been resolved.

    Images not loading for some customers - Image Hosting Provider

    Başlangıç 11 Ağustos 2020 07:00 UTC · 0m

    IssuesKüçük çaplı olay
    1. 13 Ağustos 2020 17:44 UTCresolved

      An SSL network error prevented certain customers from being able to see images on the platform. This issue was affecting customers utilising internal network proxies which prevented the images from loading due to an SSL Protocol error. All of our images are hosted via our CDN system Fast.ly. We altered the Fastly system to force TLS and HSTS security headers for all clients requesting image URLs and it solved the issue. We are still investigating the root cause of why this suddenly occurred as no configuration was changed or altered in the Fast.ly hosting system. We will be working to determine further with Fastly and our customers to determine the specific conditions leading to the error occurring.

    Design API Node Failure

    Başlangıç 14 Haziran 2020 20:18 UTC · 3h 8m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Design syncDesign Tool
    1. 14 Haziran 2020 20:18 UTCinvestigating

      We are currently investigating this issue.

    2. 14 Haziran 2020 20:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Haziran 2020 22:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Haziran 2020 23:25 UTCresolved

      This incident has been resolved.