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    27 Miro incidents · Nisan 2025 — official updates, affected components, duration and resolution details.

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    Kullanıcı ve şifre ile oturum açmaz

    Başlangıç 8 Eylül 2026 19:21 UTC · 19h 3m

    OutageBüyük çaplı olay
    1. 8 Eylül 2026 19:21 UTCinvestigating

      Şifre ile kayıt şu anda mevcut değildir. Lütfen işaretle SSO ve sosyal giriş ile giriş etkilenmez

    2. 9 Eylül 2026 14:24 UTCresolved

      İşaret-in'i etkileyen sorun artık şifre ile giriş seçeneğinin kaldırılmasıyla çözüldü. Herhangi bir sorunu yaşamaya devam ederseniz lütfen destek ekibimize geçin

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Kullanıcı Kaydı ve Girişi ile ilgili sorunlar

    Başlangıç 31 Ağustos 2026 14:31 UTC · 1h 26m

    OutageBüyük çaplı olay
    1. 31 Ağustos 2026 14:31 UTCidentified

      Şu anda, kayıt yaptırmaya veya kayıt yaptırmaya çalışan kullanıcıların küçük bir yüzdesi etkileyen bir sorunu tespit ediyoruz. Bazı kullanıcılar Miro'ya kaydolmaya veya imzalamaya çalışırken bir hatayla karşılaşabilirler. Çalışmak: Kayıt sırasında bir hatayla karşılaşırsanız lütfen sayfayı yenileyin ve tekrar deneyin. Bir sonraki deneme başarılı olmalıdır. Mühendislik ekibimiz aktif olarak kök nedenine bakıyor ve kısa sürede başka bir güncelleme sağlayacağız. Bu nedenle herhangi bir rahatsızlıktan özür dileriz.

    2. 31 Ağustos 2026 15:39 UTCmonitoring

      Sonuçları başarıyla takip ettik ve yakından takip ettik. Kullanıcı kaydının ve giriş süreçlerinin tamamen kurtarıldığını ve normalde çalıştığını doğrulayabiliriz. Bu sorunu çözmek için çalışırken sabrınız için teşekkür ederiz.

    3. 31 Ağustos 2026 15:57 UTCresolved

      Kullanıcı kayıtlarını etkileyen ve girişleri etkileyen sorun çözüldü. Normal sistem operasyonları yeniden başladı.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Functionality degradation in Miro AI

    Başlangıç 21 Mayıs 2026 15:14 UTC · 3h 42m

    IssuesKüçük çaplı olay
    1. 21 Mayıs 2026 15:14 UTCinvestigating

      We are currently investigating reports of functionality degradation affecting Miro AI. Users may experience slower response times, delays or unavailability when accessing Miro AI. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 21 Mayıs 2026 17:27 UTCmonitoring

      We have implemented a fix. Miro AI availability has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    3. 21 Mayıs 2026 18:56 UTCresolved

      The issue affecting Miro AI has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Miro is partially down

    Başlangıç 4 Mayıs 2026 16:23 UTC · 2h 37m

    OutageBüyük çaplı olay
    1. 4 Mayıs 2026 16:23 UTCinvestigating

      We are currently investigating reports of Miro not being fully accessible. Users may experience slower response times or delays when accessing the Application. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 4 Mayıs 2026 17:15 UTCidentified

      We have identified the cause of the ongoing partial outage, tracing it to a recent database connection update. Our team is actively working on a resolution to restore full service performance. Please note that this issue impacts all customers with EU data residency, irrespective of where users are physically located. Services for US and Australia data residency customers remain unaffected. We will provide our next update within 30 minutes.

    3. 4 Mayıs 2026 17:52 UTCidentified

      We identified two issues causing the partial outage. We have addressed the first issue. Our team is continuing to investigate and preparing a fix for the second issue. We will confirm the status as updates occur.

    4. 4 Mayıs 2026 18:21 UTCidentified

      Core access to Miro has been restored following the deployment of a fix for the primary issue. Our team is now actively preparing a resolution for a secondary issue, which may cause some add-on functionalities to remain an issue. We will provide our next update within 30 minutes.

    5. 4 Mayıs 2026 18:29 UTCmonitoring

      We observe core access to Miro has been restored following the deployment of a fix for the primary issue. We're going to continue to monitor. Please reach out to our support team if there are any access issues.

    6. 4 Mayıs 2026 19:01 UTCresolved

      The partial outage affecting Miro has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Some users experienced issues with AI features

    Başlangıç 28 Nisan 2026 15:14 UTC · 24m

    OutageBüyük çaplı olay
    1. 28 Nisan 2026 15:14 UTCmonitoring

      Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused.

    2. 28 Nisan 2026 15:38 UTCresolved

      Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.

    Board access issue

    Başlangıç 12 Mart 2026 16:40 UTC · 3h 9m

    IssuesKüçük çaplı olay
    1. 12 Mart 2026 16:40 UTCidentified

      We are currently fixing an issue affecting board access in our platform. Some users may experience difficulties opening or accessing their boards. Our team is actively working on a resolution and we will provide updates as soon as we have more information. We apologize for any disruption this may cause.

    2. 12 Mart 2026 19:40 UTCmonitoring

      We have implemented a fix for the boards not opening issue (Only boards with sticky stacks were affected). Functionality should be returning to normal. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    3. 12 Mart 2026 19:49 UTCresolved

      Incident was resolved. Thank you for your patience. Board functionality is back to normal.

    Issue affecting our service performance

    Başlangıç 4 Mart 2026 17:14 UTC · 27m

    IssuesKüçük çaplı olay
    1. 4 Mart 2026 17:14 UTCinvestigating

      We are currently investigating an issue affecting our service. We identified elevated CPU utilization on our content database, which is causing performance degradation. Current Impact: Users may experience slow loading times or failures when attempting to open boards and spaces. What We're Doing: Our engineering team is actively investigating the root cause and exploring mitigation options to restore normal service performance. Next Steps: We will provide updates as we make progress toward resolution. We sincerely apologize for the disruption and appreciate your patience.

    2. 4 Mart 2026 17:24 UTCmonitoring

      Identified the issue and have mitigated the impact. We will continue monitoring and take more follow up actions.

    3. 4 Mart 2026 17:39 UTCmonitoring

      Performance should have returned to normal. We are still monitoring to ensure the experience is restored.

    4. 4 Mart 2026 17:41 UTCresolved

      Issue is resolved.

    MCP server performance degraded

    Başlangıç 26 Şubat 2026 13:27 UTC · 9m

    IssuesKüçük çaplı olay
    1. 26 Şubat 2026 13:27 UTCinvestigating

      We are currently investigating reports of Performance Degradation affecting Miro _MCP server_. Users may experience slower response times or delays when accessing the _MCP._ Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 26 Şubat 2026 13:36 UTCresolved

      The Performance Degradation affecting MCP server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Calls to Public API and MCP server are failing

    Başlangıç 13 Şubat 2026 12:49 UTC · 2h 55m

    IssuesKüçük çaplı olay
    1. 13 Şubat 2026 12:49 UTCidentified

      We identified the cause of the failing requests to our Public API. This includes requests to Miro MCP services. We are actively working on a fix to restore normal performance. We will provide further updates in _30 minutes._

    2. 13 Şubat 2026 13:20 UTCidentified

      We are continuing to work on resolving the issue for Public API and MCP server. We are applying and rolling out a fix to the affected systems. We are aiming to fully restore performance as soon as possible.

    3. 13 Şubat 2026 13:31 UTCmonitoring

      We have implemented a fix. Public API and MCP server error rates have returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    4. 13 Şubat 2026 13:59 UTCmonitoring

      Some users had trouble _with_ Public API and MCP server in US and AU as well. We have implemented a fix for this issue and our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    5. 13 Şubat 2026 14:22 UTCmonitoring

      We have implemented a fix. Errors has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    6. 13 Şubat 2026 15:45 UTCresolved

      The performance degradation affecting Public API and MCP Server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Enterprise Guard Admin Console issues

    Başlangıç 22 Ocak 2026 17:31 UTC · 4h 43m

    OutageBüyük çaplı olay
    1. 22 Ocak 2026 17:31 UTCinvestigating

      We are currently investigating reports of _Errors_ affecting _Enterprise Guard users_. Users may experience increased error rates in the Admin Console, while try to work with Content Explorer. Our engineering team has already identified the root cause working to mitigate the issue. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 22 Ocak 2026 17:36 UTCidentified

      We identified the cause of the _increased error rates for Content Explorer and other parts of Admin console for Enterprise Guard users_. The issue is related to _a database issue._ We are actively working on a fix to restore normal performance. We will provide further updates as they are available_._

    3. 22 Ocak 2026 20:36 UTCidentified

      We are continuing to work on resolving the issue. _We are monitoring the process and_ aiming to fully restore performance shortly.

    4. 22 Ocak 2026 22:13 UTCresolved

      The _issue_ affecting Enterprise Guard customers has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Inability to upgrade/reactivate accounts from free/startup tier and start trials

    Başlangıç 23 Aralık 2025 05:37 UTC · 4h 56m

    OutageBüyük çaplı olay
    1. 23 Aralık 2025 05:37 UTCinvestigating

      We are currently investigating reports of our Billing system affecting _account upgrades and reactivations, as well as starting trials._ Users may experience slower response times and errors when accessing the _Billing Upgrade pages_. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 23 Aralık 2025 06:41 UTCmonitoring

      We have implemented a fix and waiting for it to propagate to all relevant endpoints. Our teams are continuing to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    3. 23 Aralık 2025 08:07 UTCmonitoring

      We have rolled out a fix to the affected systems and are seeing some improvement, but we are continuing to monitor the situation closely. We are aiming to fully restore performance shortly.

    4. 23 Aralık 2025 10:33 UTCresolved

      The issue affecting certain upgrade/trial start scenarios has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Degraded service in US region

    Başlangıç 16 Aralık 2025 15:57 UTC · 23m

    IssuesKüçük çaplı olay
    1. 16 Aralık 2025 15:57 UTCmonitoring

      We have identified a degradation in our services. The problem has been solved and functionality has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    2. 16 Aralık 2025 16:20 UTCresolved

      The degradation affecting our services has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Ongoing incident with one of our providers - Cloudflare

    Başlangıç 18 Kasım 2025 14:11 UTC · 3h 19m

    IssuesKüçük çaplı olay
    1. 18 Kasım 2025 14:11 UTCmonitoring

      Due to an ongoing incident with one of our providers - Cloudflare (see status [here](https://www.cloudflarestatus.com/)) Miro is experiencing degradation of certain features like Prototypes and Slides. We are monitoring the situation and will provide continuous updates.

    2. 18 Kasım 2025 17:30 UTCresolved

      Our services have returned to normal. We will continue to monitor the Cloudflare updates and change the status accordingly if needed.

    Application degradation in the US data residency

    Başlangıç 30 Ekim 2025 10:11 UTC · 1h 0m

    OutageBüyük çaplı olay
    1. 30 Ekim 2025 10:11 UTCidentified

      We identified the cause of the _Performance Degradation in the US data residency_. We are actively working on a fix to restore normal performance. We will keep the status page updated.

    2. 30 Ekim 2025 10:57 UTCmonitoring

      We have resolved the root cause of the performance degradation in the US data residency and we are actively monitoring the system to ensure proper functionality.

    3. 30 Ekim 2025 11:11 UTCresolved

      Everything is operational again. Thank you for your patience!

    Miro degraded

    Başlangıç 20 Ekim 2025 19:41 UTC · 4h 48m

    OutageBüyük çaplı olay
    1. 20 Ekim 2025 19:41 UTCidentified

      We are aware of degradation affecting core Miro functionality. Users may experience slower response times or errors. Our engineering team has identified the issue and is working on a fix. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 20 Ekim 2025 22:03 UTCidentified

      Our engineering team continue to work toward restoring service. We apologize again for any inconvenience caused.

    3. 20 Ekim 2025 23:55 UTCidentified

      Our engineering team continues to work towards restoring service. We will be updating this status every 30 minutes or until service is restored.

    4. 21 Ekim 2025 00:06 UTCmonitoring

      We have implemented a fix and service has returned to normal levels. Our team will continue to monitor systems closely to ensure stability. We will confirm the resolution if no further issues are detected.

    5. 21 Ekim 2025 00:29 UTCresolved

      The issue affecting core Miro functionality has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    User search degradation

    Başlangıç 20 Ekim 2025 17:47 UTC · 21h 43m

    OutageBüyük çaplı olay
    1. 20 Ekim 2025 17:47 UTCinvestigating

      We're currently investigating reports of a degradation in user search. This is impacting the ability to share boards, tag in comments and various other user-related functionality. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 21 Ekim 2025 00:34 UTCidentified

      We have identified the cause of the degradation in user search and are gradually rolling out a fix across all of our enterprise customers. We appreciate your ongoing patience.

    3. 21 Ekim 2025 09:06 UTCidentified

      We’re continuing the gradual rollout of the fix for the user search degradation. Many enterprise customers should already see recovery, with full resolution expected once the rollout completes.

    4. 21 Ekim 2025 09:32 UTCidentified

      We have completed the rollout of the fix for the user search degradation to enterprise customers with US and Australia data residency. We continue the gradual rollout of the fix to customers in the EU region.

    5. 21 Ekim 2025 15:30 UTCresolved

      Following the completion of the rollout of a fix to all enterprise customers, the degradation affecting user search has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Potential Service Disruptions (External Incident)

    Başlangıç 20 Ekim 2025 08:49 UTC · 2h 11m

    IssuesKüçük çaplı olay
    1. 20 Ekim 2025 08:49 UTCmonitoring

      We’re aware of widespread external issues that may be affecting some third-party integrations with Miro. While Miro itself is fully operational, certain features may experience temporary disruptions until these external issues are resolved.

    2. 20 Ekim 2025 11:01 UTCresolved

      Earlier disruptions were due to a significant Amazon Web Services outage. While AWS is completing their remediation, the majority of their services are now operational and we have observed recovery in multiple third-party systems.

    Issue with creating support requests for customers with language set to Japanese

    Başlangıç 10 Eylül 2025 06:34 UTC · 30m

    IssuesKüçük çaplı olay
    1. 10 Eylül 2025 06:34 UTCinvestigating

      Customers with language set to Japanese are unable to raise support requests via the learning centre or access learning centre content.  While we are investigating - it is still possible to contact support by using the following link: Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 10 Eylül 2025 06:44 UTCidentified

      We identified the cause of the issue which is affecting users using Miro in the Japanese and Portuguese languages. The issue is related to a software update that we are now fixing. We will provide further updates in 15 minutes.

    3. 10 Eylül 2025 07:04 UTCresolved

      The Learning centre issue affecting users in Japanese and Portuguese languages has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Issues with Tables and Timelines in EU region

    Başlangıç 19 Ağustos 2025 08:44 UTC · 53m

    Pending
    1. 19 Ağustos 2025 08:44 UTCidentified

      We identified the issue with Tables and Timelines that our customers may experience in EU region. We are actively investigating the issue and working on restoring normal performance. We will provide further updates when the fix is rolled out.

    2. 19 Ağustos 2025 09:09 UTCmonitoring

      We have rolled out the fix. Tables and Timelines performance has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability.

    3. 19 Ağustos 2025 09:37 UTCresolved

      The issue affecting Tables and Timelines has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    PDF Export Functionality Degraded

    Başlangıç 27 Haziran 2025 15:04 UTC · 15m

    Pending
    1. 27 Haziran 2025 15:04 UTCidentified

      Our team has identified and is working to resolve an issue that is preventing users from exporting boards, frames, or widgets as high-quality PDF files. We apologize for the inconvenience and appreciate your patience. We’ll share updates as soon as more information is available.

    2. 27 Haziran 2025 15:19 UTCresolved

      The issue affecting PDF export functionality has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.