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    11 Mist incidents · Eylül 2023 — official updates, affected components, duration and resolution details.

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    EMEA-03 is unavailable - Resolution in progress

    Başlangıç 2 Mart 2026 10:48 UTC · 9d 22h

    Pending
    1. 12 Mart 2026 08:53 UTCresolved

      **Final Update:** All services including claiming of devices have been fully restored in the new environment as part of disaster recovery of UAE instance.Thank you for your patience during this time.

    Impact of AWS EAST Issues on Global 03 Operations

    Başlangıç 20 Ekim 2025 20:09 UTC · 3h 12m

    Pending
    1. 20 Ekim 2025 23:21 UTCresolved

      The telemetry is now being rendered for the Service Level Expectation Metrics and Insights in the Mist portal UI for the last hour in the Global 03 environment. Thank you again for your patience.

    Intermittent Timeouts in Global 02, Global 04, and EMEA 02

    Başlangıç 12 Haziran 2025 19:30 UTC · 3h 12m

    Pending
    1. 12 Haziran 2025 22:42 UTCresolved

      We've now resolved the incident. All functions have returned to normal.

    Unable to Login to Global 02

    Başlangıç 30 Nisan 2025 20:33 UTC · 50m

    Pending
    1. 30 Nisan 2025 21:23 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Subset of APs showing disconnected

    Başlangıç 17 Temmuz 2024 16:06 UTC · 3h 29m

    Pending
    1. 17 Temmuz 2024 19:35 UTCresolved

      We've now resolved the incident. APs are showing connected. And Wi-Fi clients are displayed. Thanks for your patience.

    Access Points are displaying as disconnected on Global 01

    Başlangıç 23 Nisan 2024 15:16 UTC · 2h 8m

    Pending
    1. 17 Temmuz 2024 19:27 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Email [email protected] to open or update support tickets

    Başlangıç 23 Nisan 2024 11:24 UTC · 33m

    Pending
    1. 23 Nisan 2024 11:57 UTCresolved

      We've now resolved the incident. Thanks for your patience. Tickets can be opened and updated as normal.

    Cloud Technical Issue

    Başlangıç 22 Mart 2024 11:17 UTC · 1h 11m

    Pending
    1. 22 Mart 2024 12:28 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Unable to login to Global 02

    Başlangıç 9 Şubat 2024 16:50 UTC · 37m

    Pending
    1. 9 Şubat 2024 17:28 UTCresolved

      We've now resolved the incident, users are able to login to Global 02 (manage.gc1.mist.com). Thanks for your patience.

    Cloud Performance Degraded on Global 1

    Başlangıç 23 Ocak 2024 15:18 UTC · 1h 8m

    IssuesKüçük çaplı olay
    1. 23 Ocak 2024 16:25 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    WLAN configuration Anomalies

    Başlangıç 1 Eylül 2023 14:24 UTC · 1h 4m

    Pending
    1. 1 Eylül 2023 15:28 UTCresolved

      Issue with intermittent wireless operations have been fully restored - please reach out to [email protected] if you have any issues. Apologies for the inconvenience caused