Monzo kesinti geçmişi

1. 19 Ağustos 2026 11:55 UTCinvestigating

   İşlem ödemelerinde gecikmeler yaşıyoruz. Buna bakıyoruz ve bunu aldığımızda daha fazla paylaşacağız.

2. 19 Ağustos 2026 12:38 UTCinvestigating

   Gecikmiş ödemeleri etkileyen sorunlar henüz düzeltilmiyor. Aynı zamanda şu anda telefon hatlarımızla ilgili sorunlar yaşıyoruz, bu da çağrılarınızın bağlantı kuramayacağı anlamına geliyor. Her şeyi geri almak ve koşmak için çalışmakta zoruz

3. 19 Ağustos 2026 13:12 UTCinvestigating

   Bu öğleden sonra Monzo'yu etkileyen bazı sorunlar tespit ettik ve Monzo Stand-in, tamamen bağımsız yedekleme bankamız. Tamamen hizmet almak ve herkes için çalışmak için hızlı bir şekilde ilerliyoruz.

4. 19 Ağustos 2026 15:40 UTCresolved

   Platformumuzun sorunlarının her türlü sıralandığını söylemekten mutluluk duyuyoruz. Sabrınız için teşekkürler, düzeltme üzerinde çalışırken

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 27 Temmuz 2026 16:25 UTCmonitoring

   Kurtarma belirtileri görüyoruz ve durumu takip ediyoruz.

2. 27 Temmuz 2026 17:53 UTCresolved

   Sorun şu anda çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 27 Temmuz 2026 13:52 UTCidentified

   Barclays Bank'ın ödeme gönderme ve alma sorunları yaşayabileceğinin farkındayız. Ödeme denemeniz reddedilmişse, daha sonra tekrar denememizi tavsiye ederiz.

2. 27 Temmuz 2026 15:52 UTCmonitoring

   Kurtarma belirtileri görüyoruz ve durumu takip ediyoruz.

3. 27 Temmuz 2026 16:21 UTCresolved

   Bu şimdi çözüldü

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 2 Mart 2026 11:52 UTCinvestigating

   We're experiencing issues with our phone lines right now, which means your calls might not connect. To talk to us, please use the in-app chat. We're investigating the issue and will share updates as we learn more.

2. 2 Mart 2026 17:08 UTCresolved

   This incident has been resolved.

1. 13 Ocak 2026 15:31 UTCinvestigating

   We've spotted some Platform issues. We're currently investigating the issue.

2. 13 Ocak 2026 15:37 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 Ocak 2026 17:07 UTCmonitoring

   We've fixed the core issue but recovery is still ongoing so somethings may still not work. We are monitoring and fixing the remaining bits.

4. 13 Ocak 2026 17:15 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13 Ocak 2026 17:36 UTCresolved

   We've recovered now. Still keeping an eye for any side-effects.

1. 22 Aralık 2025 11:39 UTCinvestigating

   Our UK freephone number (+448008021281) has been unreachable since 6:40 AM. We are working with our 3rd party provider to fix the issue. Our other contact number, usually meant for customers who are abroad (+44 20 3872 0620) is working well. If you need to contact us via telephone, even from the UK, please use +44 20 3872 0620. This is a basic rate number so your typical carrier charges will apply. If your request is not urgent, you can call us back when our freephone number is back up. We will update this status again in 1 hour, or as soon as we've made significant progress.

2. 22 Aralık 2025 11:45 UTCresolved

   The issue affecting our UK Freephone number (+448008021281) has been fixed.

1. 25 Kasım 2025 15:25 UTCinvestigating

   An outage with one of our third party is impacting phone calls. Please contact us on chat instead.

2. 25 Kasım 2025 16:06 UTCresolved

   The issue has now been resolved and all call operations are back to normal.

1. 20 Ekim 2025 08:43 UTCinvestigating

   Due to an ongoing AWS incident (https://health.aws.amazon.com/health/status), some of our providers are having issues. This is impacting phone calls so please contact us on chat instead.

2. 20 Ekim 2025 09:52 UTCinvestigating

   We are seeing signs of recovery so incoming calls should be working now. If you aren't able to, please reach out on chat or email.

3. 21 Ekim 2025 08:29 UTCresolved

   This incident has been resolved.

1. 14 Temmuz 2025 17:28 UTCinvestigating

   We're currently investigating the issue, and will provide an update soon.

2. 14 Temmuz 2025 18:11 UTCmonitoring

   A fix has now been implemented and we are continuing to monitor to make sure everything is working as expected.

3. 14 Temmuz 2025 18:30 UTCresolved

   The issue has now been resolved and our phone lines are now working again. Please be aware that there might be a slight wait as we catch up.

1. 11 Mart 2025 14:55 UTCinvestigating

   We're currently investigating the issue, and will provide an update soon.

2. 11 Mart 2025 16:37 UTCresolved

   This incident has been resolved.

1. 13 Ağustos 2024 09:47 UTCinvestigating

   We're getting all the information we need to fix this and will update the status page as soon as we can.

2. 13 Ağustos 2024 11:55 UTCidentified

   We've identified the cause of the problem and we're working on a fix. We're currently running the Monzo app in a backup mode but you're still able to use your card as usual, make ATM withdrawals, and receive inbound and make outbound bank transfers.

3. 13 Ağustos 2024 12:37 UTCresolved

   We've fully resolved the problems we saw this morning and everything is now back to normal

1. 19 Temmuz 2024 11:50 UTCmonitoring

   Monzo isn’t directly impacted by the global Crowdstrike and Microsoft IT outage and our services are working as normal. You can make payments and do your day-to-day banking as usual. The outage is impacting some of our third party suppliers, meaning submitting cheques in-app, crediting in-app cheque payments and viewing credit insights aren’t available right now. They'll be back up and running once the outage is fixed.

2. 19 Temmuz 2024 15:22 UTCmonitoring

   You can now pay in cheques through the app again and we’ll process them as normal.

3. 19 Temmuz 2024 17:02 UTCresolved

   Our third parties have fixed the issues caused by the global IT outage. All services are working as normal.

1. 28 Haziran 2024 11:31 UTCidentified

   Bank transfers. We're aware that some high street banks may be be experiencing issues sending and receiving bank transfers from and to their accounts. We're monitoring the situation and expect this to be solved soon. Monzo's systems are unaffected.

2. 28 Haziran 2024 11:34 UTCidentified

   We expect this to be solved soon.

3. 28 Haziran 2024 12:03 UTCresolved

   The earlier problems affecting bank transfers have been resolved. Everything should be back to normal, but we're keeping an eye on it to be sure 👀

1. 8 Haziran 2024 09:05 UTCinvestigating

   We are investing reports of app issues for iOS customers.

2. 8 Haziran 2024 09:11 UTCinvestigating

   We are investigating reports of app issues for iOS customers.

3. 8 Haziran 2024 11:26 UTCinvestigating

   We are investigating reports of app loading issues across Home, Trends and Pots for a portion of iOS customers.

4. 8 Haziran 2024 11:42 UTCinvestigating

   We have implemented a fix that we expect to resolve the issues. Customers are advised to fully close and restart their Monzo app and that should fix the issues, if it does not please contact our support team.

5. 8 Haziran 2024 12:18 UTCmonitoring

   Our fix should be working for customers if they force close and reopen the app. We are monitoring to ensure this has resolved the issue. Thank you for your patience.

6. 8 Haziran 2024 14:08 UTCresolved

   Customers have confirmed this issue is resolved. Any customers still having issues should force close and re-open the app and if that doesn't do, reinstall the app. If the issue persists after that, please contact our support team.

1. 6 Haziran 2024 23:55 UTCidentified

   Searching within Help is currently not working. This may impact your ability to chat to us. We’re aware of the problem and hope to have everything back up and running soon.

2. 7 Haziran 2024 01:24 UTCidentified

   The problems affecting search within Help aren’t fixed yet. This might impact your ability to chat to us. But we’re still hard at work to get everything back up and running 💪

3. 7 Haziran 2024 02:25 UTCresolved

   All clear! We’ve sorted out the problems with searching within Help. Thanks for hanging in there while we got to the bottom of things ❤️

1. 5 Ağustos 2023 12:14 UTCinvestigating

   We are particularly busy at the moment, which means customers are having a much longer wait time than normal and we’re really sorry about this. We will answer your chat as soon a possible

2. 9 Ağustos 2023 17:17 UTCmonitoring

   We are particularly busy at the moment, which means customers are having a much longer wait time than normal and we’re really sorry about this. We will answer your chat as soon a possible

3. 10 Ağustos 2023 14:47 UTCresolved

   This incident has been resolved.

1. 12 Haziran 2023 16:36 UTCinvestigating

   We've identified a third party issue impacting card payments. When you try to use your card it may not work. We are working with partners to fix this issue.

2. 12 Haziran 2023 17:18 UTCresolved

   The issue is now resolved

1. 17 Şubat 2023 13:23 UTCinvestigating

   We're getting all the information we need to fix this and will update the status page as soon as we can. We recommend using our in-app help and chat, or emailing us at [email protected] if you need support.

2. 18 Şubat 2023 05:54 UTCresolved

   We're getting all the information we need to fix this and will update the status page as soon as we can. We recommend using our in-app help and chat, or emailing us at [email protected] if you need support.

1. 1 Kasım 2022 13:40 UTCinvestigating

   We've observed that outbound international payments might not be being sent successfully. We're currently investigating.

2. 1 Kasım 2022 14:47 UTCresolved

   The earlier problems affecting outbound international payments are now fixed 🎉 Everything should be back to normal, but let us know if you experience anything unusual.

1. 21 Haziran 2022 06:59 UTCinvestigating

   Customers are currently unable to approve payments made online, and Monzo.me links are not available. Other banking functions are working normally. We are investigating with our network providers and will provide more updates soon.

2. 21 Haziran 2022 07:13 UTCmonitoring

   Services are available again, we're continuing to monitor closely. Customers were unable to approve payments made online, and Monzo.me links were not available. Other banking functions are working normally.

3. 21 Haziran 2022 07:45 UTCresolved

   Services are available again, this issue is over. Customers were unable to approve payments made online, and Monzo.me links were not available. Other banking functions are working normally.