Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Myfitapp kesinti geçmişi

    50 Myfitapp incidents · Mart 2020 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Bilet rezervasyon sorunu

    Başlangıç 14 Ekim 2026 08:46 UTC · 1d 0h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Third Party Integrated Services
    1. 14 Ekim 2026 08:46 UTCinvestigating

      Şu anda Legend online biletleme seçenekleri uygulama üzerinden çekmiyor. Bu araştırılıyor.

    2. 14 Ekim 2026 11:12 UTCinvestigating

      Bu konuyu ortaklarımızla keşfetmeye devam ediyoruz. Sabrınızı takdir ediyoruz.

    3. 14 Ekim 2026 11:58 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    4. 14 Ekim 2026 15:36 UTCidentified

      Efsane bir düzeltme üzerinde çalışıyor. Şu anda bu bir gecede dağıtılması planlanıyor.

    5. 14 Ekim 2026 16:00 UTCidentified

      Bir düzeltme üzerinde çalışıyor ve test iyi giderse bir gecede dağıtılmalıdır. Daha fazla duyduğumuzda güncelleyeceğiz

    6. 15 Ekim 2026 07:38 UTCidentified

      Bir düzeltmenin serbest bırakılması için beklemeye devam ediyoruz. Sabrınızı takdir ediyoruz.

    7. 15 Ekim 2026 08:39 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    8. 15 Ekim 2026 09:32 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Issue with Marketing Automation messages and conversations

    Başlangıç 17 Mart 2026 12:24 UTC · 58m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 17 Mart 2026 12:24 UTCinvestigating

      We are currently investigating an issue with Marketing Automation where: 1) Conversations are not showing 2) Push messages are being sent but do not appear in a conversation 3) Push messages are being accessed from the phone but no message appears when pressed

    2. 17 Mart 2026 12:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Mart 2026 13:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Mart 2026 13:22 UTCresolved

      This incident has been resolved.

    Issues with Booking with the Legend Integration

    Başlangıç 4 Şubat 2026 07:27 UTC · 3h 3m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Third Party Integrated Services
    1. 4 Şubat 2026 07:27 UTCinvestigating

      We are currently investigating and working with Legend.

    2. 4 Şubat 2026 07:36 UTCidentified

      We have identified an issue with the Legend strikes feature. This has been raised with Legend. Until this issue is resolved the Legend strikes feature will be disabled for all accounts. This will be happening in the next 5 mins.

    3. 4 Şubat 2026 08:53 UTCidentified

      Further reports suggest this is not affect all Legend customers however a fix has been identified by Legend and is being worked on. This is planned to be released by 10:00UTC.

    4. 4 Şubat 2026 10:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 4 Şubat 2026 10:31 UTCresolved

      This incident has been resolved.

    Issue with members being able to log into the app and book

    Başlangıç 29 Ocak 2026 12:22 UTC · 1h 34m

    OutageKritik olay
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 29 Ocak 2026 12:22 UTCinvestigating

      We are currently investigating this issue as to why members are currently experiencing issues - "Service Unreachable" message on the app? code [MFA1004_502]

    2. 29 Ocak 2026 12:29 UTCidentified

      We have idenfitied the issue and we are working on a resolution

    3. 29 Ocak 2026 12:49 UTCidentified

      We believe the issue is with a third party and we are communicating with them - we can confirm that not every app is affected.

    4. 29 Ocak 2026 13:20 UTCmonitoring

      Third party issue has been resolved and we are monitoring. Normal service should start to resume

    5. 29 Ocak 2026 13:56 UTCresolved

      This issue has now been resolved. We thank you for your patience.

    Marketing Automation issue

    Başlangıç 15 Aralık 2025 09:29 UTC · 12m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 15 Aralık 2025 09:29 UTCinvestigating

      We are aware of two issues with Marketing Automation: 1) There is an issue where you can see other customers messages inside your cockpit. These messages have not been sent to your members. We are working on a resolution. 2) It is not currently possible to send a Marketing Automation message. We are working on a resolution

    2. 15 Aralık 2025 09:40 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 Aralık 2025 09:41 UTCresolved

      This incident has been resolved.

    Intermittent issues with Legend

    Başlangıç 20 Kasım 2025 08:18 UTC · 1h 28m

    OutageKritik olay
    Etkilenen bileşenler
    Third Party Integrated Services
    1. 20 Kasım 2025 08:18 UTCinvestigating

      There are currently issues reported with the Legend platform. This is unrelated to myFitApp. We’re working to assist Legend where we can.

    2. 20 Kasım 2025 09:46 UTCresolved

      Legend has resolved the issue.

    Issue with Access Control

    Başlangıç 6 Ekim 2025 16:21 UTC · 4h 26m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Smart Tile Access Control
    1. 6 Ekim 2025 16:21 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Ekim 2025 16:46 UTCmonitoring

      An issue with the smart tile client going down and not reconnecting has been identified. If the smart tile client doesn't restart automatically then a manual restart should resolve the problem.

    3. 6 Ekim 2025 20:48 UTCresolved

      This incident has been resolved.

    Legend: Unable to cancel classes

    Başlangıç 7 Ağustos 2025 08:24 UTC · 4h 33m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Third Party Integrated Services
    1. 7 Ağustos 2025 08:24 UTCinvestigating

      We have had reports of users not being able to cancel classes. At this stage this appears to be a Legend wide issue. Legend are aware.

    2. 7 Ağustos 2025 12:56 UTCresolved

      Legend have applied a fix for the issue noted earlier where users were not able to cancel a class in the app when it was booked through the app. They are monitoring going forward but the issue now seems to be resolved.

    Campaign Messaging Irregularities

    Başlangıç 3 Temmuz 2025 10:04 UTC · 5h 44m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 3 Temmuz 2025 10:04 UTCidentified

      We have Identified some further issues that relate to https://status.myfitapp.com/incidents/03xx33khgs7f. We can continuing to work on fixing the issues and will keep this incident update with progress.

    2. 3 Temmuz 2025 10:05 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 3 Temmuz 2025 13:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 Temmuz 2025 15:48 UTCresolved

      This incident has been resolved. New campaigns should be operating fine now. Campaigns that were active during the incident period may still be affected.

    Campaign Messaging Irregularities

    Başlangıç 2 Temmuz 2025 12:19 UTC · 4h 19m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 2 Temmuz 2025 12:19 UTCinvestigating

      We're aware that some users may be receiving multiple Marketing automation messages and push messages from certain campaigns. Our team is currently investigating the cause and working to resolve the issue.

    2. 2 Temmuz 2025 15:17 UTCmonitoring

      We’ve deployed a potential fix and are now in monitoring mode. We’ll keep a close eye on the same and provide further updates.

    3. 2 Temmuz 2025 16:38 UTCresolved

      This incident has been resolved.

    Partial Disruption – MFA Bookings and Attendance

    Başlangıç 2 Temmuz 2025 07:22 UTC · 1h 49m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core ServicesAPI
    1. 2 Temmuz 2025 07:22 UTCidentified

      We’re currently seeing issues with event bookings and related features (like attendance and guest check-in) for some customers using a specific MFA provider. Our team is working to fix this and expects it to be resolved within the next 30–60 minutes. All other services are working as expected.

    2. 2 Temmuz 2025 09:10 UTCresolved

      This incident has been resolved.

    Legend Online Services Outage

    Başlangıç 9 Nisan 2025 08:11 UTC · 4h 10m

    OutageKritik olay
    Etkilenen bileşenler
    Third Party Integrated Services
    1. 9 Nisan 2025 08:11 UTCinvestigating

      We're receiving reports that Legend Online Services is experiencing an outage affecting most customers. As such the identity and booking features for Legend customers within the app are not functioning.

    2. 9 Nisan 2025 11:06 UTCinvestigating

      We are continuing to coordinate with Legend to obtain the latest updates on the situation.

    3. 9 Nisan 2025 11:47 UTCmonitoring

      Legend has reported that the solution should be back up and working. We're monitoring to check.

    4. 9 Nisan 2025 12:22 UTCresolved

      This incident has been resolved.

    Problem bei der MySports (Magicline) Integration / Issue with MySports (Magicline) Integration

    Başlangıç 31 Ocak 2025 15:41 UTC · 24d 18h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 31 Ocak 2025 15:41 UTCinvestigating

      Wir untersuchen derzeit ein gemeldetes Problem mit der Integration von Magicline (MySports). We are currently investigating a reported issue with the integration with Magicline (MySports).

    2. 31 Ocak 2025 16:56 UTCidentified

      Wir haben festgestellt, dass das Problem anscheinend mit einer möglichen Änderung in der MySports-Umgebung zusammenhängt. Wir haben Magicline kontaktiert, um die Ursache und mögliche Lösungen weiter zu untersuchen. Wir werden hier Updates posten, sobald sie verfügbar sind. ------------------------------------------------------------ We have identified the issue appears to be related to a potential change in the MySports environment. We have contacted Magicline to investigate further the cause and possible resolutions. We will post updates here when they are available.

    3. 31 Ocak 2025 17:20 UTCmonitoring

      Nach der Zusammenarbeit mit Magicline hat Magicline Änderungen in der MySports-Umgebung vorgenommen und Teile der Integration sind wieder verfügbar und funktionsfähig. Wir überprüfen das weiterhin, um sicherzustellen, dass alle Teile der Plattform funktionieren. --------------------------------------------------------------- Further to working with Magicline, Magicline have made changes within the MySports environment and parts of the integration are back up and working. We're still checking to ensure all parts of the platform are working.

    4. 31 Ocak 2025 17:55 UTCmonitoring

      Unsere Untersuchungen haben ergeben, dass die Auflistung der Kurse jetzt korrekt funktioniert, aber das Einloggen, die Anzeige meiner Buchungen und das Vornehmen/Stornieren von Buchungen ist immer noch nicht möglich. Wir stehen weiterhin in Kontakt mit MagicLine, um zu sehen, ob weitere Änderungen in der MySports-Umgebung erforderlich sind, um diese Funktionen wieder zu aktivieren. ------------------------------------------------ Further to our investigations listing of classes is now functioning correctly however logging in, viewing my bookings and making/cancelling bookings is still not operational. We continue to communicate with MagicLine to see if there is further changes needed in the MySports environment to bring these features back up.

    5. 1 Şubat 2025 09:51 UTCmonitoring

      We’re continuing to try and resolve the issues outstanding with the MySports integration. Please rest assured this is a high priority. - Wir versuchen weiterhin, die noch offenen Probleme mit der MySports-Integration zu beheben. Bitte seid versichert, dass das eine hohe Priorität hat.

    6. 3 Şubat 2025 10:04 UTCmonitoring

      Wir versuchen weiterhin, die noch offenen Probleme mit der MySports-Integration zu beheben. Bitte seid versichert, dass dass das hohe Priorität hat. ------------------------------------------------- We are actively working with MagicLine to help them resolve the remaining issues with the MySports integration. Please be assured that this is a top priority for us.

    7. 25 Şubat 2025 09:46 UTCresolved

      This incident has been resolved.

    Cockpit component Error- Lead Generation module

    Başlangıç 14 Kasım 2024 12:50 UTC · 1h 57m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 14 Kasım 2024 12:50 UTCidentified

      We’re currently experiencing a small issue in the Cockpit component -Lead Generation module. This however does not affect the functionality of the lead generation module within the app. Our team is on it and working to resolve the issue smoothly. We apologize for the inconvenience and appreciate your patience.

    2. 14 Kasım 2024 14:47 UTCresolved

      This incident has been resolved.

    Temporary SSL Certificate Issue - Gladstone Cockpit

    Başlangıç 13 Ağustos 2024 07:44 UTC · 1h 6m

    Pending
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 13 Ağustos 2024 07:44 UTCidentified

      We have identified an issue with the SSL certificate for the Gladstone Cockpit. The cause has been identified and we're working with Gladstone to resolve the issue.

    2. 13 Ağustos 2024 08:50 UTCresolved

      The certificates have been updated and the Cockpit is now operational again.

    Partial outage of AWS Frankfurt Region

    Başlangıç 11 Haziran 2024 04:30 UTC · 11h 55m

    IssuesKüçük çaplı olay
    1. 12 Haziran 2024 14:16 UTCresolved

      New downloaded app initial opens were affected whilst there was a partial outage of the AWS Frankfurt Region. Normal service resumed at 16:50 GMT.

    Infrastructure Planned Maintenance

    Başlangıç 3 Haziran 2024 00:00 UTC · 4h 30m

    Pending
    1. 3 Haziran 2024 14:44 UTCresolved

      Planned maintenance to upgrade our database infrastructure. This upgrade aims to enhance performance and reliability, with no expected downtime during the process.

    Intermittent issues reported on app open or homescreen load

    Başlangıç 15 Mart 2024 05:30 UTC · 3h 17m

    Pending
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 15 Mart 2024 08:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 15 Mart 2024 08:38 UTCmonitoring

      Services are back but we're continuing to monitor the system.

    3. 15 Mart 2024 08:48 UTCresolved

      This incident is now resolved. Investigation is on going as to the cause of the issue.

    Intermittent service unreachable errors from access control checkIn

    Başlangıç 12 Mart 2024 16:13 UTC · 20m

    Pending
    Etkilenen bileşenler
    Cockpit and Core Services
    1. 12 Mart 2024 16:13 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Mart 2024 16:21 UTCmonitoring

      A third party has resolved the problem and we are monitoring the situation.

    3. 12 Mart 2024 16:32 UTCresolved

      This incident has been resolved.

    Cockpit upgrade

    Başlangıç 23 Mart 2023 04:20 UTC · 27m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Cockpit and Core ServicesAPI
    1. 23 Mart 2023 04:20 UTCinvestigating

      We are currently experiencing issues with cockpit and mobile app services for some customers. We are investigating the issue with high priority.

    2. 23 Mart 2023 04:28 UTCidentified

      The issue has been identified and we are in the process of rolling out a fix for the same.

    3. 23 Mart 2023 04:47 UTCresolved

      We have successfully fixed this issue. The platform should be working again. We are taking all measures to avoid such incidents in the future. We apologize for any inconvenience caused.