Openphone kesinti geçmişi

1. 27 Temmuz 2026 16:35 UTCinvestigating

   Inbound ve Outbound arama şu anda sorunları yaşıyor. Mühendislik ekibi farkında ve araştırıyor.

2. 27 Temmuz 2026 18:46 UTCinvestigating

   Hala inbound ve outbound arama ile ilgili sorunlar yaşıyoruz. Hizmeti mümkün olduğunca çabuk geri yüklemek için sağlayıcımızla yakından çalışıyoruz ve daha fazla bildiğimiz kadar yakında güncellemeler paylaşacağız.

3. 27 Temmuz 2026 19:34 UTCmonitoring

   Inbound/outbound arama kısmen restore edilir, ancak bazı kullanıcılar hala sorunlar yaşayabilir. Trafik izlemeye devam ediyoruz ve bir güncellemeyi bir kez hizmeti tamamen restore edeceğiz.

4. 27 Temmuz 2026 20:12 UTCresolved

   Inbound and outbound call tamamen restore edilmiştir.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 24 Temmuz 2026 22:24 UTCidentified

   Şu anda Sokrates Data Cloud'a yeni hesap bağlantıları kurma konusunda bir sorun yaşıyoruz. Mevcut müşteri entegrasyonları normalde yapılır. Mühendislik ve ortaklık ekiplerimiz başarısızlıka neden olan sorunu tespit etti ve durumu çözmek için Sokrates destek ekibiyle çalışıyor.

2. 29 Temmuz 2026 00:14 UTCresolved

   Yeni 1848 bağlantıları şimdi yapılabilir.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 8 Temmuz 2026 18:29 UTCinvestigating

   Our engineering team is investigating elevated error rates on our platform. We are seeing issues with login and delayed call status.

2. 8 Temmuz 2026 18:34 UTCmonitoring

   The engineering team has identified the failing system component and deployed a fix. All platform services are operating normally at this time. We are continuing to monitor performance.

3. 8 Temmuz 2026 19:14 UTCresolved

   All systems are continuing to operate as expected.

1. 6 Temmuz 2026 15:03 UTCinvestigating

   We are investigating an issue causing delays to post-call activities, including missed call notifications, call recordings, and voicemails. This issue began at approximately 10:00 AM ET. We are actively working to resolve this and will provide updates as we learn more.

2. 6 Temmuz 2026 15:46 UTCmonitoring

   A fix has been deployed and call activity delays should be fully resolved shortly.

3. 6 Temmuz 2026 18:36 UTCresolved

   Call events are fully operational

1. 26 Haziran 2026 19:37 UTCinvestigating

   We are investigating increased client error rates sending outbound MMS messages on the platform.

2. 26 Haziran 2026 19:40 UTCidentified

   The engineering team have identified the system causing delivery errors and have implemented a remediation while we investigate root cause.

3. 26 Haziran 2026 19:43 UTCresolved

   The root cause of the issue has been identified and a permanent fix has been prepared.

1. 22 Haziran 2026 23:07 UTCinvestigating

   We are investigating reports of issues with inbound SMS messaging.

2. 22 Haziran 2026 23:09 UTCmonitoring

   Service has been restored, we are monitoring the situation.

3. 22 Haziran 2026 23:55 UTCmonitoring

   We are continuing to monitor reports of delayed delivery of inbound messages.

4. 23 Haziran 2026 02:41 UTCresolved

   All delayed messages have been delivered and systems are performing normally.

1. 19 Haziran 2026 17:28 UTCidentified

   Custom file uploads and in-app greeting recordings are temporarily unavailable for call flow greetings. You can still add a custom greeting using the text-to-speech option in the meantime. We are working toward a resolution and will update this page once service is restored.

2. 20 Haziran 2026 03:07 UTCresolved

   Custom file uploads and custom greetings in the call flow are now operational.

1. 19 Haziran 2026 17:08 UTCidentified

   Some customers may experience issues submitting port-in requests and carrier registration submissions. Both in-app and form-based submissions are affected. We are working toward a resolution and will update this page once service is restored.

2. 20 Haziran 2026 02:52 UTCresolved

   Port-in requests and carrier registration submissions are functioning normally.

1. 18 Haziran 2026 19:45 UTCidentified

   **Call recording disclosure notification unavailable** Call recording disclosure notifications are temporarily unavailable and will result in an error message being played. To stay compliant, manually inform callers that their call may be recorded. You can also temporarily disable call recording notifications in your settings to prevent any disruption. We're actively working on a resolution and will update this page once service is restored.

2. 19 Haziran 2026 15:40 UTCresolved

   **Call recording disclosure** **has been fully restored.** We have confirmed normal operation and consider this incident resolved. Thank you for your patience.

1. 18 Haziran 2026 18:17 UTCinvestigating

   We are experiencing an outage of our media attachment system. Media attachments in messages may be temporarily unavailable during this time. This may impact the ability to send attachments on outgoing messages, and the visibility of attachments in message history.

2. 18 Haziran 2026 23:44 UTCinvestigating

   **MMS attachment outage** Outgoing MMS is temporarily unavailable. Messages with attachments will fail to send. Remove attachments before sending messages to ensure delivery. **Port-in requests and carrier registration submissions unavailable** We're experiencing issues with submitting new port-in requests and carrier registration submissions. Both in-app and form-based submissions are temporarily affected. We're actively investigating these issues and will update this page as we learn more.

3. 19 Haziran 2026 14:54 UTCinvestigating

   Outgoing MMS remains unavailable. Messages with attachments will continue to fail to send. Remove attachments before sending to ensure delivery. We are actively working on a resolution and will update this page as soon as service is restored.

4. 20 Haziran 2026 02:38 UTCidentified

   **Restored on web and desktop apps** Outgoing MMS attachments are now functioning normally on web and desktop apps. **Temporarily unavailable on Android and iOS** Resolution for outbound MMS is in progress for Android and iOS. We are working towards a resolution and will update the status page once service is restored.

5. 20 Haziran 2026 12:23 UTCresolved

   ** iOS and Android outbound MMS restored** All platforms are now operational

1. 4 Haziran 2026 15:26 UTCinvestigating

   Our monitoring systems have detected a platform degradation. Our Engineering on-call team has responded and are investigating the situation.

2. 4 Haziran 2026 15:40 UTCidentified

   The engineering team has identified the cause of the issue and are working to deploy a remediation.

3. 4 Haziran 2026 15:58 UTCmonitoring

   The remediation has been deployed. The team are continuing to monitor the system performance.

4. 4 Haziran 2026 16:12 UTCresolved

   All systems and services are operating normally.

1. 1 Haziran 2026 18:29 UTCinvestigating

   We are investigating an issue with our Identity provider that is causing authentication issues and is causing some users to be unexpectedly logged out.

2. 1 Haziran 2026 18:37 UTCidentified

   Our infrastructure provider have acknowledged a degradation within their platform and are escalating with their support team.

3. 1 Haziran 2026 18:55 UTCmonitoring

   Performance is recovering; we are continuing to monitor the situation.

4. 1 Haziran 2026 19:23 UTCresolved

   This incident has been resolved.

1. 26 Mayıs 2026 16:27 UTCidentified

   We are experiencing a slowdown in the processing of Call Events. Inbound and outbound calls are completing successfully but the logging and post-processing of the call events are currently delayed and some activities may be missing. The engineering team has responded and are preparing a fix.

2. 26 Mayıs 2026 17:09 UTCidentified

   Some inbound messaging may also be impacted.

3. 26 Mayıs 2026 18:20 UTCmonitoring

   Messaging is performing normally; the engineering team is continuing to monitor the performance of call activities as they recover.

4. 26 Mayıs 2026 21:20 UTCmonitoring

   All systems are operating within expected response times.

5. 1 Haziran 2026 19:08 UTCresolved

   This incident has been resolved.

1. 21 Mayıs 2026 16:03 UTCinvestigating

   We are currently experiencing a degradation in call activities. Some call activities will be missing or will be inaccurate during this time. The engineering team is investigating.

2. 21 Mayıs 2026 16:36 UTCmonitoring

   The engineering team has resolved the issue, all activities & notifications should be fully up to date at this time.

3. 1 Haziran 2026 19:07 UTCresolved

   This incident has been resolved.

1. 20 Mayıs 2026 17:22 UTCinvestigating

   We are investigating reports of forced logouts on our desktop applications.

2. 20 Mayıs 2026 23:46 UTCmonitoring

   Our service provider has identified and resolved an issue with their platform. We are seeing a dramatic improvement in error rate. The engineering team is continuing to monitor the situation.

3. 1 Haziran 2026 19:23 UTCresolved

   This incident has been resolved.

1. 19 Mayıs 2026 14:38 UTCidentified

   We have identified an issue impacting calling. The team is working to prepare a fix.

2. 19 Mayıs 2026 15:30 UTCmonitoring

   Calling has been restored; we are monitoring the situation to ensure stability is maintained.

3. 19 Mayıs 2026 19:30 UTCresolved

   All systems are operating normally. We are declaring the incident resolved.

1. 14 Mayıs 2026 14:14 UTCinvestigating

   We have received user reports of phone menus failing. On-call engineers have acknowledged and are investigating the situation.

2. 14 Mayıs 2026 16:01 UTCmonitoring

   We have identified the issue, and services should be working as normal again. We will continue to monitor.

3. 15 Mayıs 2026 14:04 UTCresolved

   All systems continue to operate normally. We declaring the incident resolved.

1. 22 Nisan 2026 13:50 UTCinvestigating

   We’re currently experiencing an issue that may prevent messages from sending. Our team is investigating and working to restore normal service as quickly as possible. We’ll share an update soon.

2. 22 Nisan 2026 15:23 UTCresolved

   The Engineering team has identified the potential cause and has deployed a fix. We are actively monitoring the situation. We apologize for any impact this has had this morning.

1. 20 Nisan 2026 14:46 UTCinvestigating

   We are investigating reports of sporadic issues logging in with the Web and Desktop clients.

2. 20 Nisan 2026 15:13 UTCidentified

   The engineering teem has identified the root cause of the issue. They are preparing a release to address the defect and will release it once it has been tested and validated.

3. 20 Nisan 2026 15:31 UTCresolved

   Service has been updated successfully. We were able to confirm that only members of an Alpha feature cohort were impacted by this bug.

1. 18 Nisan 2026 00:37 UTCinvestigating

   We have experienced an urgent stability incident requiring an immediate deploy of system services. Unfortunately this deploy will cause a disruption of active calling sessions and interrupt inbound and outbound calling. Our engineering team are working to execute this deployment in the least disruptive way possible. We apologize for the impact.

2. 18 Nisan 2026 01:21 UTCresolved

   Services have been successfully deployed. Call disruption was minimized. We again apologize for any adverse impact.