Paubox kesinti geçmişi

1. 21 Ekim 2026 15:36 UTCinvestigating

   MFA kodlarının alınmadığı bir sorunu araştırıyoruz.

2. 21 Ekim 2026 15:52 UTCidentified

   Sorunu tespit ettik ve bir düzeltme üzerinde çalışıyoruz. Hem TOTP (athenticator uygulamaları) hem de geçkey seçenekleri bunu takip ettiğimiz gibi işlevseldir.

3. 21 Ekim 2026 16:26 UTCresolved

   Yaklaşık 133 kod iç kuyruklarımızda sıkıştı - serbest bırakıldılar ve MFA hizmeti şimdi beklendiği gibi çalışıyor. Arka son bu çeyreki yeniden yazılıyor, çünkü sorunu geri alamaz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 21 Eylül 2026 21:17 UTCmonitoring

   Bazı Outbound ve Pazarlama müşterileri Mail Log ve Paubox Pazarlama alanlarında eksik veya eksik bilgileri görebilir ve pazarlama sayfaları yük veya zaman dışarı çıkmak için yavaş olabilir. E-posta teslimatı etkilenmez. Mesajlar gönderilir, alınır, normalde filtrelenir ve şifrelenir. Hiçbir müşteri verileri kaybedilmedi - bu sadece son aktivitenin nasıl sergilendiğini etkiler. Mail Log sorununun nedenini tespit ettik ve yerinde bir düzeltmemiz var. Hala Pazarlama konusunu araştırıyoruz. Bu sayfayı daha fazla sahip olduğumuz gibi güncelleyeceğiz.

2. 22 Eylül 2026 00:23 UTCresolved

   Outbound E-posta ve Pazarlama ile ilgili sorunlar çözüldü.

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1. 14 Ağustos 2026 19:36 UTCidentified

   We have identified an issue blocking log in to our admin app and should have a fix in place shortly.

2. 14 Ağustos 2026 19:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results - log in is confirmed functional again.

3. 14 Ağustos 2026 20:06 UTCresolved

   The incident has been resolved.

1. 22 Temmuz 2026 20:08 UTCinvestigating

   Bazı Inbound Güvenlik müşterilerinden raporlar araştırıyoruz, Inbound Quarantines posta girişlerinde işaretlenen postalara rağmen boş.

2. 22 Temmuz 2026 21:06 UTCresolved

   Hata tespit edilmedi, hiçbir değişiklik gönderilmedi. İki neden müşteri bununla karşılaşılabilir: 1) Paubox neredeyse günlük gelişmeler gönderiyor - bir şey aniden kullanılamazsa, erişiminizi yenilemeniz için giriş / geri giriş yapmanız gerekebilir 2) Inbound quarantine'nin sonuçları göstermesi için, "tüm kategoriler" veya en azından bir kategori seçilmelidir. Kategori seçilmezse, sayfa hiçbir sonuç göstermeyecektir.

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1. 8 Temmuz 2026 19:07 UTCinvestigating

   Şu anda bu konuyu araştırıyoruz.

2. 8 Temmuz 2026 19:22 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 25 Haziran 2026 15:23 UTCidentified

   Müşteriler sınırsız güvenlik karantina serbest bırakılmasında rapor edilir - bir düzeltme ilerlemededir.

2. 25 Haziran 2026 17:11 UTCmonitoring

   Bir düzeltme yerinde ve sonuçları takip ediyoruz.

3. 25 Haziran 2026 18:04 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 17 Haziran 2026 16:33 UTCidentified

   Beginning at 6AM UTC today, Microsoft began presenting an updated certificate on some of their hosted mail accounts, and our outbound servers' list of trusted authorities doesn't yet include the new one. As a result, a portion of outbound emails to recipients hosted on Microsoft 365 are currently being routed through the Paubox Secure Message Center instead of delivered directly to the recipient's inbox. Affected recipients receive a notification with a secure link to view the message in our portal. No emails have been lost and no data security has been compromised — the Secure Message Center fallback is operating as designed to protect message content when direct delivery cannot be verified. We are updating the certificate and should have a resolution shortly.

2. 17 Haziran 2026 17:00 UTCmonitoring

   We are rolling out a new cert server by server and monitoring.

3. 17 Haziran 2026 18:20 UTCresolved

   Direct delivery to Microsoft 365 recipients has been restored. Messages sent during the incident were delivered securely via the Paubox Secure Message Center; no mail was lost. Thank you for your patience.

1. 12 Mayıs 2026 19:52 UTCmonitoring

   Some customers using our hosted/webmail reported certificate issues blocking access on mobile devices. We have refreshed our certificates again - if you are still seeing an error, please clear your cookies and cache. If this does not resolve your issue, take a screenshot and email [email protected] so we can isolate your specific issue.

2. 13 Mayıs 2026 23:02 UTCresolved

   This incident has been resolved.

1. 8 Nisan 2026 15:32 UTCmonitoring

   We have had a few calls from some Google Workspace customers report inbound & outbound delays on internal emails which Down Dectector corroborates - see https://downdetector.com/status/gmail/ - we will continue to monitor this.

2. 8 Nisan 2026 17:56 UTCmonitoring

   Google has updated this site with more details: https://support.cloud.google.com/portal/system-status?product=WORKSPACE&cssp=true We will continue to monitor.

3. 8 Nisan 2026 20:52 UTCmonitoring

   Google has published this https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT We continue to monitor.

4. 8 Nisan 2026 21:54 UTCmonitoring

   Google has been releasing backed up mail - we expect resolution by 3pm PDT (their resolution estimate).

5. 8 Nisan 2026 23:34 UTCresolved

   Google has marked this issue resolved.

1. 7 Nisan 2026 22:49 UTCinvestigating

   We are currently investigating outbound delays for Hosted mail & SMTP server solution customers. We have not observed issues for any other outbound customers at present.

2. 7 Nisan 2026 23:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 Nisan 2026 23:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 Nisan 2026 00:20 UTCresolved

   Queues have recovered and delays as resolved.

1. 29 Mart 2026 21:05 UTCinvestigating

   We are currently investigating inbound mail delays.

2. 29 Mart 2026 21:18 UTCidentified

   We have identified a database issue and are implementing a fix.

3. 29 Mart 2026 21:35 UTCmonitoring

   A fix is in place and we are monitoring results.

4. 29 Mart 2026 22:09 UTCmonitoring

   We are continuing to monitor - the deferred mail queue has dropped ~60% from the highest spike and new mail is flowing. We anticipate full resolution within the hour.

5. 29 Mart 2026 22:32 UTCresolved

   Inbound queues are healthy again. We'll complete an internal post mortem tomorrow and have an RCA available upon request.

1. 18 Mart 2026 19:43 UTCinvestigating

   Customers using our hosted/webmail platform and smtp server solution have reported all their mail in logs is marked as queued. We are investigating.

2. 18 Mart 2026 19:49 UTCidentified

   We have identified the cause and are implementing a fix.

3. 18 Mart 2026 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring results.

4. 18 Mart 2026 22:48 UTCresolved

   We observed status updates universally, but we discovered 2 customers still experiencing too many "queued" emails. Because the larger issue is resolved, we'll close this incident - but we are working on a fix and will communicate directly with the affected parties.

1. 18 Mart 2026 15:08 UTCinvestigating

   Outbound email customers are reporting delays in excess of 10 minutes. We are investigating.

2. 18 Mart 2026 15:19 UTCidentified

   The issue has been identified and a fix is in progress.

3. 18 Mart 2026 15:47 UTCmonitoring

   A fix has been implemented and we are monitoring results - current email testing is coming in under 5 minutes.

4. 18 Mart 2026 16:29 UTCresolved

   This incident has been resolved. Queues have returned to normal and delayed mail is being delivered.

1. 3 Mart 2026 22:40 UTCinvestigating

   We are investigating why users are unable to verify MFA codes and begin fresh sessions in our admin app. If you are already logged in, you can navigate as usual.

2. 3 Mart 2026 23:17 UTCidentified

   The issue has been isolated and a fix is in progress.

3. 3 Mart 2026 23:40 UTCmonitoring

   A fix has been implemented & we are monitoring results.

4. 4 Mart 2026 00:05 UTCresolved

   The issue has been resolved.

1. 25 Şubat 2026 22:25 UTCmonitoring

   We are observing intermittent delivery delays affecting a limited subset of outbound messages to certain external domains (including hotmail.com and outlook.com). Our systems remain fully operational. We are actively monitoring and adjusting sending patterns as needed.

2. 26 Şubat 2026 19:38 UTCresolved

   We are no longer observing intermittent delays - all mail that was deferred yesterday has been delivered.

1. 23 Şubat 2026 17:45 UTCidentified

   Inbound email customers have reported a delay in their quarantine log propagation. Emails are marked quarantine in their mail log, but do not appear in quarantine until hours later. There is no mail flow or data loss issue, but we have identified a problem with timestamps and are working to correct it.

2. 23 Şubat 2026 21:56 UTCmonitoring

   We have shipped a correction and are monitoring the results.

3. 24 Şubat 2026 02:17 UTCresolved

   This incident has been resolved.

1. 22 Ocak 2026 20:20 UTCidentified

   Microsoft365 outage reported on the Microsoft Service Health Status page

2. 23 Ocak 2026 14:19 UTCresolved

   This incident has been resolved. Microsoft Service Health Status - https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

1. 3 Aralık 2025 17:07 UTCinvestigating

   Some customers report outbound mail delays in excess of 10 min - we are investigating

2. 3 Aralık 2025 17:17 UTCidentified

   We have identified the issue and are working on a fix.

3. 3 Aralık 2025 19:30 UTCidentified

   We're continuing to work on the fix for this issue.

4. 3 Aralık 2025 20:45 UTCmonitoring

   A fix is in place a new mail is flowing normally - we expect another 3-4 hours for the deferred queue to unspool. We'll continue to monitor and update you if anything changes.

5. 3 Aralık 2025 22:13 UTCinvestigating

   Customers are reporting missing outbound mail log data - we are investigating.

6. 3 Aralık 2025 23:27 UTCmonitoring

   Mail log data has been restored. We are continuing to monitor the deferred queue while it processes the backlog.

7. 4 Aralık 2025 04:08 UTCresolved

   The deferral queue has cleared and outbound is functioning normally.

1. 28 Kasım 2025 18:11 UTCmonitoring

   Some customers are reporting outbound deferrals from Yahoo & affiliates - we are keeping an eye on this.

2. 4 Aralık 2025 04:08 UTCmonitoring

   We are continuing to monitor reports of Yahoo deferrals independent of today's incident.

3. 6 Aralık 2025 02:17 UTCresolved

   Email to yahoo.com and affiliates (aol.com, verizon.net, att.net, sbcglobal.net, cox.net, etc) is delivering as normal.

1. 29 Eylül 2025 19:37 UTCinvestigating

   We are investigating reports of HTTP response timeouts on Email API.

2. 29 Eylül 2025 20:25 UTCidentified

   We have identified the issue and are working on a fix.

3. 29 Eylül 2025 21:24 UTCmonitoring

   We have implemented a fix and are monitoring the results.

4. 29 Eylül 2025 22:18 UTCresolved

   We have been unable to recreate timeout errors post update.