56 Payu Africa incidents · Mayıs 2025 — official updates, affected components, duration and resolution details.
PayU Merchantportal şu anda zorluklar yaşıyor. Destek ekibi yakın bir şekilde araştırılıyor ve hizmeti mümkün olduğunca çabuk geri getirecek. Hiçbir işlem etkileniyor ve iş akışı etkilemez.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
[Güney Afrika] Şu anda FNB’yi etkileyen bir sorundan haberdar olduk, bu da FNB’yi içeren kartları kullanarak yapılan işlemleri etkileyebilir. Bir satın alma hizmetleri de etkilenebilir. Durumu takip ediyoruz ve daha fazla bilgi olarak güncelleştirmeler sağlayacaktır.
Sorun FNB ekibi tarafından tespit edildi ve yeniden tasarlandı, izlemeye devam edeceğiz.
Bu olay çözüldü.
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[Güney Afrika] Lütfen unutmayın ki, Rolex eklentisi planlanmamış güvenlik bakımı nedeniyle mevcut değildir. Servis en kısa sürede restore edilecektir.
Bu olay çözüldü.
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Sandbox / Staging ortamı şu anda keşfedilmemiş. Mühendisler en kısa sürede çözmeyi araştırıyorlar. Lütfen bunun günlük işlemleri etkilemediğini unutmayın, sadece test entegrasyonu.
Bu olay çözüldü.
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Yüksek başarısızlık oranları 3DS aracılığıyla Mastercard işlemleri için gözlemler. Durumu takip ediyoruz ve geri bildirim sağlayacaktır.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
[PayU Güney Afrika] Discovery Miles işlemleri şu anda etkileniyor. Seems özellikle mobil akışı etkiler. Mühendisler Discovery ile araştırıyorlar.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
[Güney Afrika] Lütfen PayU Capitec'den söz aldı, banka App ile ilgili sorunlar var. Bu tüm Capitec Pay işlemlerini etkiler. Şu anda Capitec ile iletişime geçiyoruz, mevcut oldukları kadar yakında güncellemeler sağlayabiliriz.
Bir düzeltme uygulandı ve sonuçları takip ediyoruz.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
[PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.
We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.
This incident has been resolved.
[PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.
The issue has been identified and a fix is being implemented.
The Capitec Pay service has recovered. They are monitoring it closely.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.
Staging certificate issues has been resolved. We will keep a eye on things.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.
A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.
This incident has been resolved.
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
We have noted that transactions are being completed. We will continue to monitor
[South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.
Mobicred has confirmed that their services are back to normal state.
PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.
We are continuing to investigate this issue.
We have noted significant improvement, we will continue to monitor.
This incident has been resolved.
Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.
Nedbank has confirmed the issues was resolved
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
This incident has been resolved.
[South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.
This incident has been resolved.
[South Africa] Card transaction are currently being affected. Engineers are investigating.
We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.
We are continuing to investigate this issue.
A fix was applied to address the issue. Bank card transactions are processing normally.
Card transactions are currently being affected after earlier maintenance. We are currently investigating.
Card processing has been fully restored. We will keep monitoring.
