Payu Latam kesinti geçmişi

1. 8 Eylül 2026 23:04 UTCinvestigating

   Sevgili Müşteri 08 Eylül'den bu yana, 16:044:00 UTC -5 (Colombia'nın zamanı) CHILE'de TRANSBANK MALL ile işlemsel işlemede sorun tespit ediyoruz. İşlemsel düşüş belirgindir. Destek kanalları aracılığıyla ağla temas halindeyiz ve hızlı bir çözüm elde etmek için Destek Ekibimizle birlikte çalışıyoruz, izlemeye devam ediyoruz. Müşterilerimizin bir SMALL alt seti hatalı işlemler yaşayabilir, bunun neden olabileceği herhangi bir rahatsızlıktan özür dileriz. Bu yüzden PayU müşteri hizmeti

2. 9 Eylül 2026 05:11 UTCresolved

   Sevgili Müşteri, Olay çözüldü, son 24 dakikada PayU platformu için CHILE'de TRANSBANK MALL çalışıyor. Bu yüzden PayU müşteri hizmeti.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 29 Ağustos 2026 11:58 UTCresolved

   Sevgili Müşteri 28 Ağustos 2026'da, 19:34:00 ve 22:14:00 (UTC-5), PayU platformu, REDEBAN QR ödemelerini geçici bir kesintiye uğrattı. Bu, üçüncü taraf sağlayıcımızla ilgili bir sorun tarafından kaynaklandı, bu da yanıt kodu B006 (Revision Participant'deki Teknik hata). Sonuç olarak, küçük bir işlem kümesi beklenen, süresiz veya hata statüsüne yol açtı. Destek ve Mühendislik ekiplerimiz sorunu çözmek için sağlayıcıyla yakından çalıştı. Servis şimdi tamamen iyileşti ve sistem operasyonları normale döndü. Olay Detayları: • Sorun Tarihi: 28 Ağustos 2026 • Başlangıç Zamanı: 19:34 UTC-5 (Colombia zamanı) • End Time: 22:14:00 UTC-5 (Colombia zamanı) • Toplam Süre: 2 saat, 40 dakika • Etkilenen Bölge: Kolombiya Bu rahatsızlıktan özür dileriz ve sabrınızı takdir edebilir. Teşekkür ederim, Bu yüzden PayU müşteri hizmeti.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 28 Ağustos 2026 19:11 UTCinvestigating

   Sevgili Müşteri 11:00 GMT - 5 PayU platformu için PSE ile ilgili sorunlar olduğundan, işlem arttı, bu da bir işlemsel bozulma sunabileceğimizi gösteriyor. Destek Ekibimizle birlikte hızlı bir çözüm elde etmek için çalışıyoruz. Müşterilerimizin bir SMALL alt seti başarısız işlemler yaşayabilir, bunun neden olabileceği herhangi bir rahatsızlıktan özür dileriz. Bu yüzden PayU müşteri hizmeti.

2. 29 Ağustos 2026 02:06 UTCresolved

   Sevgili Müşteri, Olay çözüldü, son 83 dakikada PayU platformu için PSE çalışıyor. Bu yüzden PayU müşteri hizmeti.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 23 Ağustos 2026 06:29 UTCinvestigating

   Sevgili Müşteri 23 Ağustos'tan bu yana 00:34:00 UTC -5 (Colombia'nın zamanı) bir işlem kesintisi sunmadığımızı gösteriyor. Destek Ekibimizle birlikte hızlı bir çözüm elde etmek için çalışıyoruz. Müşterilerimizin küçük bir alt kümesi başarısız olmuş olabilir / başarısız işlemler, bunun neden olabileceği herhangi bir rahatsızlıktan özür dileriz. Bu yüzden PayU müşteri hizmeti.

2. 23 Ağustos 2026 07:16 UTCresolved

   Sevgili Müşteri, 01:56 hrs. problem çözülmüş olduğundan, ARGENTINA'da FORMU GPO Latam platformu normalde çalışıyor. Network'ün Stability, sonlarından doğrulanır ve normalliği kanıtlanır. Bu yüzden PayU müşteri hizmeti.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 15 Ağustos 2026 15:04 UTCidentified

   Sevgili Müşteri 09:00 GMT'den bu yana, PayU platformu için PSE ile ilgili sorunlar yaşıyoruz, işlemleri artırdı, bu da bir işlemsel bozulma sunduğumuzu gösteriyor. Destek Ekibimizle birlikte hızlı bir çözüm elde etmek için çalışıyoruz.

2. 15 Ağustos 2026 15:19 UTCresolved

   Sevgili Müşteri, Olay çözüldü, son 6 dakikada PayU platformu için PSE çalışıyor. Bu yüzden PayU müşteri hizmeti.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 30 Haziran 2026 14:58 UTCinvestigating

   Sevgili Müşteri 09:32 GMT - 5 COLOMBIA for PayU platformu için COLOMBIA ile ilgili sorunlar yaşıyoruz, INTERNAL FORMMENT PROVIDER ERROR gibi yanıt kodlarıyla artış gösterdik, ancak ağ toplam bir düşüş sunmuyor. Destek Ekibimizle birlikte hızlı bir çözüm elde etmek için çalışıyoruz. Müşterilerimizin bir SMALL alt seti başarısız işlemler yaşayabilir, bunun neden olabileceği herhangi bir rahatsızlıktan özür dileriz. Bu yüzden PayU müşteri hizmeti.

2. 30 Haziran 2026 15:25 UTCresolved

   Sevgili Müşteri, 10:00 GMT'den bu yana - 5 olay çözüldü, COLOMBIA'da PAYU platformu operasyonel ve işlevseldir. Bu yüzden PayU müşteri hizmeti.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 23 Haziran 2026 17:18 UTCinvestigating

   Sevgili Müşteri 10:20 GMT - 5 COLOMBIA for PayU platformu için PSE ile ilgili sorunlar olduğundan, işlemler ISO UNREACHABLE gibi yanıt kodlarıyla arttı, bu da bir işlemsel bozulma sunduğumuzu gösteriyor. Destek Ekibimizle birlikte hızlı bir çözüm elde etmek için çalışıyoruz. Müşterilerimizin bir SMALL alt seti başarısız işlemler yaşayabilir, bunun neden olabileceği herhangi bir rahatsızlıktan özür dileriz. Bu yüzden PayU müşteri hizmeti.

2. 23 Haziran 2026 21:22 UTCresolved

   Sevgili Müşteri, Olay çözüldü, son 287 dakikada PayU platformu için PSE çalışıyor. Bu yüzden PayU müşteri hizmeti.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 22 Haziran 2026 14:40 UTCresolved

   Dear customer,  We are writing to notify you about The payment processing Network in COLOMBIA, REDEBAN had a service degradation, which occurred during the last few hours due to a security certificate update on their end. Please find the event details below for your visibility and monitoring: Affected: REDEBAN Root Cause: Certificate update for the domain: www.txsprodrbm.com Time Window: From June 21, 2026, at 23:59 to June 22, 2026, at 05:00 GTM -5 Impact: Service degradation during this timeframe, which may have caused intermittent timeouts, communication errors, or transaction declines through this specific channel. Current Status The scheduled maintenance window has now concluded. We are currently in a monitoring phase to ensure that the transaction flow with the new certificate has fully stabilized

1. 11 Haziran 2026 13:58 UTCinvestigating

   Dear Customer Since 2:35 Hours GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions decrease with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 12 Haziran 2026 13:47 UTCresolved

   Dear Customer, The incident has been resolved, IZIPAY in PERU for the PayU platform in the last 890 minutes is operating. Sincerely, PayU customer service.

1. 24 Mayıs 2026 09:28 UTCinvestigating

   Dear Customer Since 3:30 GMT - 5 we are experiencing problems with REDEBAN QR (BRE-B) in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service

2. 24 Mayıs 2026 21:07 UTCresolved

   Dear Customer, Since 15:30 GMT-5 the problem has been solved, REDEBAN QR (BRE-B) in COLOMBIA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 22 Mayıs 2026 23:08 UTCinvestigating

   Dear Customer Since 17:30 GMT - 5 we are having problems with BANCOLOMBIA BANK in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 22 Mayıs 2026 23:38 UTCresolved

   Dear Customer, Since 18:25 GMT-5 the problem has been solved, BANCOLOMBIA BANK in COLOMBIA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 22 Mayıs 2026 22:48 UTCinvestigating

   Dear Customer Since 17:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 22 Mayıs 2026 23:36 UTCresolved

   Dear Customer, Since 18:25 GMT-5 the problem has been solved, ACH-PSE BANCOLOMBIA in COLOMBIA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 22 Mayıs 2026 01:22 UTCinvestigating

   Dear Customer Since 20:10 GMT - 5 we are having problems with ADDI in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 22 Mayıs 2026 02:27 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 Mayıs 2026 02:28 UTCresolved

   Dear Customer, Since 21:10 hs. the problem has been solved,ADDI in COLOMBIA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 19 Mayıs 2026 07:07 UTCinvestigating

   Dear Customer Since 01:40 GMT - 5 we are having problems with YAPE in PERU for PayU platform, declined transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 19 Mayıs 2026 09:59 UTCresolved

   Dear Customer, Since 04:30 GMT-5 the problem has been solved,YAPE in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 14 Mayıs 2026 15:33 UTCinvestigating

   Dear Customer Since 10:15 GMT - 5 we are having problems with YAPE in PERU for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 14 Mayıs 2026 15:42 UTCresolved

   Dear Customer, Since 10:34 GMT-5. The problem has been solved, YAPE in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 14 Mayıs 2026 15:24 UTCinvestigating

   Dear Customer We are having problems with BANCOMER BANK REFERENCED in MEXICO for PayU platform, pending transactions increased with response codes like PENDING_TRANSACTION_CONFIRMATION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing pending transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 14 Mayıs 2026 21:22 UTCresolved

   Dear Customer, Since the 16:00 GMT - 5 the problem has been solved, BANCOMER BANK REFERENCED in Mexico for the PAYU platform is operating Stability on the part of the network is confirmed and normality in transactionality is evidenced. Sincerely, PayU customer service.

1. 12 Mayıs 2026 15:46 UTCinvestigating

   Dear Customer, Since 10:00 GMT - 5 we are experiencing problems with our Merchant Panel in LATAM for the PayU platform. We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 12 Mayıs 2026 17:30 UTCresolved

   Dear Customer, Since 11:19 GMT-5 the incident has been resolved, MERCHANT PANEL in COLOMBIA for the PAYU platform is operational and functional Sincerely, PayU customer service.

1. 12 Mayıs 2026 11:52 UTCinvestigating

   Dear Customer Since 06:47 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 12 Mayıs 2026 12:45 UTCresolved

   Dear Customer, Since 07:34 GMT-5. The problem has been solved, ACH-PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 12 Mayıs 2026 03:23 UTCinvestigating

   Dear Customer Since 22:00 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 12 Mayıs 2026 04:06 UTCresolved

   Dear Customer, Since 22:45 GMT-5 the problem has been solved,ACH-PSE_AVANZA in COLOMBIA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.

1. 11 Mayıs 2026 23:03 UTCinvestigating

   Dear Customer Since 17:50 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.

2. 11 Mayıs 2026 23:46 UTCresolved

   Dear Customer, Since 18:05 hs GMT - 5. the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.