Pbs kesinti geçmişi

1. 31 Temmuz 2026 15:53 UTCinvestigating

   Şu anda MVault konsolunda bazı laggingleri araştırıyoruz. İlgili bazı diğer platformlar da bazı zorluklar olabilir.

2. 31 Temmuz 2026 21:24 UTCinvestigating

   Mühendislik ekibi bu konuda çalışmaya devam ediyor. Üyelerin şu anda uygulamaları veya pbs.org'larında imzalayamayacaklarını biliyoruz ve sorunu mümkün olduğunca kısa sürede çözmeye çalışıyoruz.

3. 31 Temmuz 2026 21:47 UTCmonitoring

   Cuma gecesi ( 31 Temmuz 2026), PBS App'e imzalanmak ve video çalmakla ilgili konularda ek raporlar vardı. Mühendislik ekibi sorunu azaltmak için ek değişiklikler uyguladı ve PBS Destek ile temasa geçen çoğu kullanıcı, işlevselliğin hızla normale geri döndüğünü bildirdi. Mühendislik ekibimiz bunu izlemeye devam ediyor ve gelecekteki sorunları önlemek için kök nedenini araştırıyor. Herhangi bir izleyici hala herhangi bir hata rapor ederse, cihazlarını yeniden başlatma veya güç döngüsüne sahip olmayı önereceğiz, ben.e. bir dakika boyunca cihazı dökmeyin ve sonra tekrar deneyin. Eğer izleyici hala bir hata alırsa, lütfen görüntüleyici https://help.pbs.org/support/tickets/new list their device and a brief description of the issue they are still experience.

4. 2 Ağustos 2026 23:53 UTCmonitoring

   Daha fazla sorun için izlemeye devam ediyoruz.

5. 3 Ağustos 2026 23:56 UTCresolved

   Bu olay tamamen çözüldü. Mühendislik ekibimizin soruşturması ve çözümü daha fazla olayı önlemeye yardımcı olacak ve ağ / platform istikrarımızı ve performanslarımızı ileriye taşımaya yardımcı olacaktır. Herhangi bir izleyici hala herhangi bir sorunu rapor ederse, cihazlarını yeniden başlatma veya güç döngüsüne sahip olmayı önerebiliriz, bir dakika boyunca cihazı dökmeyin ve sonra tekrar tekrar yönlendiririz. Eğer izleyici bir hata alır veya sorun olmaya devam ederse, lütfen http://help.pbs.org/support/tickets/new list their device and a brief Description of the issue they are still experience, and we PBS Support Team yardımcı olmaktan mutluluk duyacağız.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 22 Haziran 2026 14:22 UTCinvestigating

   Şu anda kullanıcıların bazı Samsung TV modellerini açma ve PBS uygulamasını yüklemelerini engelleyen bir sorunu araştırıyoruz. Kullanıcılar sağlam bir mavi ekran, karanlık bir ekran veya uygulamayı açtığında asla tamamlanmayan yükleme simgesini görebilirler. Kullanıcıların çoğunluğunun 2017 Samsung TV modellerinde olduğuna inanıyoruz, çoğu zaman model numarasında 'M' veya 'MU' ile değil. PBS uygulamasını destekleyen diğer cihazlar ve 2017'den sonra yayınlanan Samsung TV'ler bu konu tarafından etkilenmemiş görünüyor. Bu sayfayı soruşturmamız devam ettikçe güncellemeye devam edeceğiz.

2. 23 Haziran 2026 18:42 UTCmonitoring

   Bu konuyu ele almak için sıcak bir ek serbest bırakıldı. Viewers’in cihazları otomatik olarak sabit deneyimle PBS uygulamasının son sürümüne sıcak ek ve güncelleştirme alacaktır. Bazı izleyiciler için bu hemen olacak, ancak herkes hala konuyla karşılaşmak için, başvurularını daha sonra Samsung'un cihazlarına uygulama güncelleştirmesi için daha fazla zamana izin vermelerini tavsiye ediyoruz. Bugün ve yarın boyunca sıcak ekin performansını değerlendirmek için daha fazla rapor izlemeye devam edeceğiz.

3. 24 Haziran 2026 14:35 UTCmonitoring

   2017 yılında yayınlanan Samsung TV'lerde PBS uygulamasını yükleme konusunda hala deneyimledikleri kullanıcıların mesajlarını almaya devam ettik. Tekrar konuya bakıyoruz ve raporları izlemeye devam edeceğiz.

4. 24 Haziran 2026 20:14 UTCmonitoring

   Samsung 2017 modellerinde izleyicileri etkileyen sorunu ele almak için başka bir sıcak ek üzerinde çalışmaya devam ediyoruz ve ikinci sıcak ekin serbest bırakılması için yarın hedef alıyoruz. Bu zamanda, etkilenen cihazlar için herhangi bir işten haberdar değiliz ve bu düzeltme ekibimiz için yüksek bir öncelik olmaya devam ediyor.

5. 25 Haziran 2026 14:50 UTCmonitoring

   İkinci sıcak ek serbest bırakıldı. Viewers’in cihazları otomatik olarak sabit deneyimle PBS uygulamasının son sürümüne sıcak ek ve güncelleştirme alacaktır. Bazı izleyiciler için bu hemen olacak, ancak herkes hala konuyla karşılaşmak için, başvurularını daha sonra Samsung'un cihazlarına uygulama güncelleştirmesi için daha fazla zamana izin vermelerini tavsiye ediyoruz. Bugün ve yarın boyunca ikinci sıcak ekin performansını değerlendirmek için daha fazla rapor izlemeye devam edeceğiz.

6. 29 Haziran 2026 17:01 UTCresolved

   Bu olay geçen Cuma, 26 Haziran'da Samsung TV'lerde PBS uygulamasının bir geri dönüşünü takiben çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 16 Haziran 2026 15:26 UTCidentified

   We're investigating an issue where the livestream player is experiencing intermittent playback issues on web browsers on both mobile and desktop platforms. Users may report seeing the play button behaving strangely on the player, the player starting and stopping, or other issues related to playback. Because the issues are intermittent, not all viewers will encounter an issue, and refreshing the page may or may not help with playback.

2. 16 Haziran 2026 20:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 Haziran 2026 15:36 UTCresolved

   This incident has been resolved.

1. 4 Haziran 2026 22:09 UTCidentified

   Users nationwide may be prevented from opening and using the PBS app on Amazon Fire Tablet devices temporarily. This is related to a new age verification requirement that went into effect in Texas today. There is currently an issue accessing the Amazon’s backend system that verifies the Amazon account user age settings. We are working with Amazon to resolve this as quickly as possible. Until the issue is resolved, users on Amazon Fire Tablets will see a message that they need to update the device’s operating system in order to use the PBS app. Updating the app will not resolve this issue. The issue will be resolved automatically once the Amazon age system becomes accessible by the app.

2. 8 Haziran 2026 15:32 UTCresolved

   All users on Amazon Fire Tablets have had their access to the PBS app restored.

1. 27 Nisan 2026 15:05 UTCidentified

   We've identified an issue preventing the PBS KIDS app from loading on select platforms, with Roku and iOS (iPhones/iPads) being the most reported devices. We're currently working on resolving the issue. We're also seeing degraded performance on the pbskids.org/video site. Please follow this page for further updates.

2. 27 Nisan 2026 15:38 UTCmonitoring

   A fix has been implemented and we’re monitoring the results.

3. 27 Nisan 2026 18:15 UTCresolved

   This incident has been resolved.

1. 9 Mart 2026 17:16 UTCinvestigating

   We are currently investigating an issue preventing users from pasting content within the Bento console. Any text that needs to be added to websites today will need to be manually entered within the components. We'll update this page as we learn more and work toward a fix.

2. 11 Mart 2026 13:21 UTCidentified

   A hotfix is planned to release tomorrow morning to address this issue. We will continue to post additional updates as needed.

3. 12 Mart 2026 12:28 UTCresolved

   A hotfix has been released and pasting to components in Bento is functional again.

1. 11 Şubat 2026 15:18 UTCinvestigating

   We're currently investigating an issue where attempting to Save changes in the Bento console is returning an error message to try again later.

2. 11 Şubat 2026 15:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you continue to experience issues with making saved changes in the Bento console, please submit a support ticket at digitalsupport.pbs.org

3. 11 Şubat 2026 16:42 UTCresolved

   This incident has been resolved.

1. 10 Şubat 2026 21:29 UTCidentified

   PBS services are currently affected intermittently by an ongoing AWS issue. Viewers may report issues with loading pages, video playback, or other interruptions in service on on the PBS site or app. We are working with AWS to resolve the issue. Further tracking is available via AWS's Status Page: https://health.aws.amazon.com/health/status

2. 11 Şubat 2026 13:26 UTCresolved

   AWS resolved this issue late last night. All PBS services should now be normal.

1. 30 Ocak 2026 13:53 UTCidentified

   We've identified an issue with video playback on the PBS app for Samsung TV, VIZIO SmartCast TV, and Comcast boxes. Users may report that videos do not complete toward the end of their runtime, and the video instead returns them to an earlier point in the video or the beginning of the video. This issue is related to a recent update made to the app on these devices on Monday, Jan. 26, and we are working to release a fix.

2. 30 Ocak 2026 20:55 UTCmonitoring

   A hotfix has been released to address issues with playback on the PBS app for Samsung TV, VIZIO SmartCast TV, and Comcast boxes. Viewers can check to see if they're on the latest app version with the hotfix via the Settings menu inside the PBS app: the newest version with the fix is version g882. We'll continue to monitor performance following the hotfix's release in case any further issues are reported.

3. 10 Şubat 2026 13:52 UTCresolved

   This incident has been resolved.

1. 15 Aralık 2025 17:55 UTCinvestigating

   We are currently investigating delays with new videos published to PBS platforms. Videos that are ingested and published in Media Manager may take longer than one hour before appearing on the PBS site, app, and partner player. If you have published a video and have an urgent need for it to appear, please send a link for your video to digitalsupport.pbs.org

2. 16 Aralık 2025 15:11 UTCmonitoring

   We have taken steps to address the issue and are currently monitoring the situation in case of any further incidents.

3. 18 Aralık 2025 15:31 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 18 Aralık 2025 15:31 UTCresolved

   This incident has been resolved.

1. 6 Kasım 2025 16:17 UTCinvestigating

   We are investigating reports from Passport members stating their Passport benefits are not being recognized on the PBS.org website although they are signed in with an account with an active Passport benefit. The members report seeing the prompt to become a member instead of the video player while signed in with their correct account. This incident does not affect all Passport members and appears inconsistently even with the same member account. Members can try signing out and signing back in on the site multiple times as a possible workaround while we look into this issue.

2. 6 Kasım 2025 21:14 UTCinvestigating

   We are still investigating the issue and believe it is related to users on specific Apple devices (Mac, iPhone, and iPad) using a web browser. It also appears that members who encounter this issue can try refreshing the video page until they are able to see and use the video player. Members on the iPhone and iPad who are using their mobile browsers can download and use the PBS app.

3. 10 Kasım 2025 14:06 UTCresolved

   We made an additional site update on Friday, November 7th, and checked in with affected users to confirm they were no longer seeing the issue. This incident has now been resolved.

1. 4 Kasım 2025 13:05 UTCinvestigating

   We are currently investigating reports from users who are unable to sign in on PBS.org. Users have reported seeing a 404 page during the login process, or report that they go through the login process but are not signed in when they are returned to PBS.org. We will update with details as we learn more, but at this time we do not believe that all users are affected.

2. 4 Kasım 2025 17:28 UTCmonitoring

   We have made an update to the site to address the issues with sign in. We'll continue to monitor and make any additional updates as needed.

3. 5 Kasım 2025 12:40 UTCresolved

   This incident has been resolved.

1. 20 Ekim 2025 15:30 UTCidentified

   About 3 AM Eastern, Amazon AWS (which powers many databases including most PBS platforms) began experiencing connectivity issues and latency. This may have resulted in trouble signing in, errors when signing in, etc. It looks like this has improved somewhat in the last couple of hours, but there may still be some latency issues as Amazon continues to investigate the root cause and mitigate. We will continue to monitor. https://health.aws.amazon.com/health/status

2. 20 Ekim 2025 16:36 UTCmonitoring

   All platforms continue to be affected. Our Talkdesk platform to take calls is now also down. We will continue to monitor as Amazon works toward a solution.

3. 20 Ekim 2025 16:51 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 20 Ekim 2025 23:22 UTCresolved

   The AWS outage has been resolved. Amazon posted information at https://health.aws.amazon.com/health/status.

1. 25 Temmuz 2025 18:03 UTCidentified

   We’re aware of an issue with the PBS app on Roku where users browsing between seasons of select shows will be kicked out of the app to the Roku home screen. It does not affect all shows, and users are not kicked out when going to episodes directly from the app search. We are currently testing a fix that will be included with the next app update for Roku, to be released soon.

2. 20 Ağustos 2025 12:32 UTCresolved

   A fix has been released for this bug. Users can update to app version 5.9.2 on their Roku devices to receive the fix.

1. 22 Temmuz 2025 13:48 UTCinvestigating

   We're looking into intermittent errors occurring on the pbs.org/tv site when users enter their sign-in code for the PBS App on Connected TV devices including: Roku, Apple TV, Amazon Fire, Android TV, Google TV, Samsung TV, VIZIO SmartCast TV, and Comcast/Xfinity TV. Users who encounter this error are unable to sign into the app and are unable to use the "get new code" option to get a working code. Since the issue is intermittent, it may not occur for all users, devices, or codes. We'll update this page as we learn more.

2. 22 Temmuz 2025 15:53 UTCresolved

   This incident has now been resolved. Any users who report an issue with their sign-in code at pbs.org/tv should try the "Get new code" option on their TV's app and continue to sign in with the new code at pbs.org/tv

1. 21 Temmuz 2025 19:47 UTCinvestigating

   We are currently investigating an issue on the PBS KIDS App on Roku, Vizio, and Comcast. When the Live TV is launched it exits the app and directs the user to the Roku or TV Home screen.

2. 21 Temmuz 2025 19:50 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 Temmuz 2025 15:53 UTCresolved

   This incident has been resolved.

1. 15 Temmuz 2025 13:09 UTCinvestigating

   We are currently investigating reported issues with login on the PBS website and apps. Please follow this page for further updates as we learn more.

2. 15 Temmuz 2025 14:11 UTCmonitoring

   Mitigation measures are in place, and we are beginning to see improvements with the site and app. We will continue to monitor the incident and work on further solutions as needed.

3. 15 Temmuz 2025 16:42 UTCresolved

   This incident has been resolved. If you encounter any further issues, please submit a ticket at digitalsupport.pbs.org

1. 28 Nisan 2025 17:23 UTCidentified

   This morning we identified a bug in the new MVault merge tool which could cause the incorrect TVault billing tab to be attached in cases where both merged records have a TVault billing tab. Out of an abundance of caution and avoid any errors in merged Mvault records we have temporarily disabled the merge tool for the next 48 hours while we fix this issue. All other functions of MVault remain fully functional and member access should not be affected. For any questions, please submit a ticket at https://digitalsupport.pbs.org/support/tickets/new .

2. 30 Nisan 2025 15:45 UTCresolved

   This issue has been resolved and the Merge Tool has been re-enabled. If you see any further issues when using the Merge Tool, please submit a ticket at https://digitalsupport.pbs.org/support/tickets/new so that we can investigate.

1. 21 Nisan 2025 21:55 UTCresolved

   There was an issue with our firewall cache proxy which caused the Bento console and some hosted bento sites to be down for about 15-20 minute. This was quickly resolved by our Digital Dev Ops team (before I could even finish investigating and posting a status), and the sites should be functioning now as expected. If you still see any issues, please submit a support ticket at https://digitalsupport.pbs.org/support/tickets/new and/or email me directly at [email protected].

1. 14 Mart 2025 16:06 UTCidentified

   Starting at or around 6:30 AM ET on 3/13/25, interstitials have stopped playing on the PBS KIDS livestream across all platforms. We are currently working to fix the error in the source stream.

2. 24 Mart 2025 20:51 UTCresolved

   This incident has now been resolved. Local interstitials returned to the KIDS 24/7 stream across all PBS platforms and External partners on 3/21 at 6AM ET. They returned to the stream on 3/17 at 11PM ET, but at a 63 second duration so PBS platforms could not air them. Some partners received the local interstitials and may have aired them, but any reporting between 3/17 and 3/21 should be considered incomplete.