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    Phoneburner kesinti geçmişi

    52 Phoneburner incidents · Aralık 2018 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Güvenlik yükseltmeleri

    Başlangıç 21 Ekim 2026 13:43 UTC · 2h 42m

    Pending
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 21 Ekim 2026 13:43 UTCmonitoring

      Veri ve bilgi güvenliğine devam eden taahhüdümüzün bir parçası olarak, son 24 saat içinde ilan edilen internet güvenlik kırılganlığına cevap veren bir dizi güvenlik sayacı dağıtıyoruz. Bu hızlı yanıt çabasının bir parçası olarak, bazı kullanıcılar hizmetlerimizin geçici olarak kullanılabilirliğini deneyimleyebilir. Bu çaba tamamlandığında daha fazla güncelleme sağlayacağız.

    2. 21 Ekim 2026 15:28 UTCmonitoring

      Çalışma, son 24 saatte açıklanan yaygın olarak bilinen internet güvenlik kırılganlarına yanıt olarak devam ediyor. Ekiplerimiz güvenlik geliştirmelerini dağıtırken, kullanıcılar hizmetlerimiz aracılığıyla ortaya çıkan bu değişikliklerle birlikte geçici bir deneyim yaşayabilirler. sabrınızı güvenlik geliştirmelerini dağıtmaya devam ettikçe takdir ediyoruz ve güncellemeler sunmaya devam edeceğiz.

    3. 21 Ekim 2026 16:25 UTCresolved

      Yeni güvenlik yamalarını başarıyla taşıdık ve çevremizi güvenlik ortaklarımızdan yeni konfigürasyonlarla güncelledik. Kullanıcıların normal çalışma koşullarını deneyimlemesi gerektiğine inanıyoruz. Bu süreçte hizmetlerimizi ve uygulamalarımızı güvence altına almak için sabrınızı takdir ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Web sitesi sorunları

    Başlangıç 20 Temmuz 2026 19:46 UTC · 13m

    Pending
    Etkilenen bileşenler
    WebsiteDialer
    1. 20 Temmuz 2026 19:46 UTCidentified

      Web sitesi sorunlarını araştırıyoruz. Mühendisler konuyu belirlediler ve bir çözüm üzerinde çalışıyorlar.

    2. 20 Temmuz 2026 19:49 UTCmonitoring

      Sorun çözüldü. Takip ediyoruz

    3. 20 Temmuz 2026 19:58 UTCresolved

      Site normal operasyona geri döndü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Starting a dial session is degraded.

    Başlangıç 9 Haziran 2026 13:51 UTC · 9m

    Pending
    Etkilenen bileşenler
    Dialer
    1. 9 Haziran 2026 13:51 UTCinvestigating

      We are investigating a fix.

    2. 9 Haziran 2026 14:00 UTCresolved

      This incident has been resolved.

    Website performance degradation

    Başlangıç 28 Temmuz 2025 18:20 UTC · 5m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    WebsiteAPIDialer
    1. 28 Temmuz 2025 18:20 UTCinvestigating

      We are investigating performance issues with the website.

    2. 28 Temmuz 2025 18:23 UTCmonitoring

      Site performance is improving. We're monitoring.

    3. 28 Temmuz 2025 18:25 UTCresolved

      Site performance is back to normal operation.

    Dialer button issues

    Başlangıç 23 Temmuz 2025 20:31 UTC · 1h 25m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Dialer
    1. 23 Temmuz 2025 20:31 UTCidentified

      We have identified an intermittent issue with the dialer where the buttons don't work as expected. We have identified it as an issue with one of our vendors. We're working closely with them to resolve the issue.

    2. 23 Temmuz 2025 20:51 UTCidentified

      The vendor is still researching the issues on their end.

    3. 23 Temmuz 2025 21:49 UTCmonitoring

      We have started the process of moving all the usage away from the problematic vendor. We are monitoring. We recommend any users experiencing the issues log out of your account and login again to ensure you pickup the new configurations.

    4. 23 Temmuz 2025 21:55 UTCresolved

      Traffic is migrated away from the problematic vendor and we'll continue monitoring.

    Site performance issues

    Başlangıç 9 Temmuz 2025 14:36 UTC · 1h 3m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 9 Temmuz 2025 14:36 UTCinvestigating

      We are investigating issues with the site

    2. 9 Temmuz 2025 14:47 UTCidentified

      We've identified the source of the issue and we're remediating. We're starting to see performance improvements.

    3. 9 Temmuz 2025 15:08 UTCmonitoring

      We are seeing full site performance recovery. We are monitoring.

    4. 9 Temmuz 2025 15:39 UTCresolved

      Site performance has been restored. We've determined that an upstream provider was having performance issues that degraded some aspects of our site. We have mitigated those issue and the site is performing well. We'll continue monitoring.

    Degraded website performance

    Başlangıç 18 Haziran 2025 18:42 UTC · 28m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 18 Haziran 2025 18:42 UTCinvestigating

      We are investigating degraded website performance

    2. 18 Haziran 2025 18:56 UTCmonitoring

      Engineers have identified the issue and we're seeing performance recover. We're monitoring.

    3. 18 Haziran 2025 19:10 UTCresolved

      Site performance has been restored.

    Outbound and inbound calls experiencing issues.

    Başlangıç 16 Mayıs 2025 01:07 UTC · 42m

    Pending
    Etkilenen bileşenler
    Dialer
    1. 16 Mayıs 2025 01:07 UTCinvestigating

      We have identified the issue and are working on a resolution.

    2. 16 Mayıs 2025 01:34 UTCidentified

      Engineering team has identified a fix and an update and/or fix should be deployed shortly.

    3. 16 Mayıs 2025 01:41 UTCmonitoring

      Calls are completing successfully. We are monitoring the make sure the system is stable.

    4. 16 Mayıs 2025 01:49 UTCresolved

      The incident is resolved.

    Site performance issues

    Başlangıç 3 Nisan 2025 16:41 UTC · 23m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    WebsiteAPIDialer
    1. 3 Nisan 2025 16:41 UTCinvestigating

      We are investigating site performance issues

    2. 3 Nisan 2025 16:53 UTCmonitoring

      We are observing improved performance. The team is continuing to monitor.

    3. 3 Nisan 2025 17:03 UTCresolved

      Site performance has been fully restored.

    Website is currently degraded and not functional.

    Başlangıç 27 Mart 2025 01:56 UTC · 1h 50m

    OutageKritik olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 27 Mart 2025 01:56 UTCinvestigating

      We are investigating the issue.

    2. 27 Mart 2025 02:17 UTCinvestigating

      The team continues to investigate the issue. A new update will come shortly.

    3. 27 Mart 2025 02:36 UTCinvestigating

      We are continuing to work on a fix for the issue.

    4. 27 Mart 2025 02:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 Mart 2025 03:46 UTCresolved

      This incident has been resolved.

    Site response speed issues

    Başlangıç 14 Mart 2025 19:44 UTC · 21m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    WebsiteDialer
    1. 14 Mart 2025 19:44 UTCinvestigating

      We are investing issues with the site loading slowly.

    2. 14 Mart 2025 19:48 UTCidentified

      We have identified the source of the issue and the team is working on resolution.

    3. 14 Mart 2025 19:58 UTCmonitoring

      We're observing site performance improvements. We're monitoring.

    4. 14 Mart 2025 20:05 UTCresolved

      The site performance has been restored.

    Intermittent issues with outbound calls

    Başlangıç 28 Şubat 2025 14:26 UTC · 22m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Dialer
    1. 28 Şubat 2025 14:26 UTCidentified

      We have identified an issue with some outbound calls through the dialer. This includes call transfers as well. Engineers are actively working through the issues.

    2. 28 Şubat 2025 14:42 UTCmonitoring

      Issue has been identified and resolved. We are monitoring.

    3. 28 Şubat 2025 14:48 UTCresolved

      Systems are fully operational.

    Degraded performance

    Başlangıç 24 Ekim 2024 14:26 UTC · 34m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 24 Ekim 2024 14:26 UTCinvestigating

      We are currently researching issues related to slow site performance.

    2. 24 Ekim 2024 14:38 UTCidentified

      We have identified the source of the issue and are deploying a fix.

    3. 24 Ekim 2024 14:41 UTCmonitoring

      A fix has been implemented and performance is recovering. We are monitoring.

    4. 24 Ekim 2024 14:46 UTCidentified

      Issues are not resolved. We are triaging a deployment issue.

    5. 24 Ekim 2024 14:56 UTCmonitoring

      Fixes are confirmed in good working order. We are monitoring performance.

    6. 24 Ekim 2024 15:01 UTCresolved

      Site performance is fully restored and operating normally.

    Dialer issues

    Başlangıç 22 Ağustos 2024 12:34 UTC · 19m

    OutageKritik olay
    Etkilenen bileşenler
    Dialer
    1. 22 Ağustos 2024 12:34 UTCinvestigating

      We are currently investigating an issue with the dialer.

    2. 22 Ağustos 2024 12:42 UTCidentified

      We have identified the issue and are working on a fix.

    3. 22 Ağustos 2024 12:48 UTCmonitoring

      We are actively resolving the issue and we're starting to see recovery.

    4. 22 Ağustos 2024 12:53 UTCresolved

      Dialer has been restored and fully functional.

    Slow and unresponsive browser

    Başlangıç 30 Mayıs 2024 20:49 UTC · 2h 27m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    WebsiteAPIDialer
    1. 30 Mayıs 2024 20:49 UTCinvestigating

      We are currently investigating reports of a slow and/or unresponsive site.

    2. 30 Mayıs 2024 21:07 UTCinvestigating

      The team is still researching. We'll update again shortly.

    3. 30 Mayıs 2024 22:47 UTCmonitoring

      The team believes there is a performance problem with some in-browser integrations. We have disabled that integration and are monitoring performance. We also believe this does not impact everyone.

    4. 30 Mayıs 2024 23:16 UTCresolved

      The team has confirmed that the 3rd party library in the browser is in fact driving high CPU and making the browser window unresponsive. The integration has been disabled, and the site is in working as expected. We are closing the incident and the team will continue to monitor.

    Site performance issue

    Başlangıç 20 Mayıs 2024 20:44 UTC · 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 20 Mayıs 2024 20:44 UTCinvestigating

      We are investigating issues with site performance

    2. 20 Mayıs 2024 21:13 UTCresolved

      Site access is fully restored.

    Site is down

    Başlangıç 13 Mayıs 2024 23:23 UTC · 54m

    OutageKritik olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 13 Mayıs 2024 23:23 UTCinvestigating

      We are experiencing issues the site. The team is researching.

    2. 13 Mayıs 2024 23:29 UTCidentified

      We have identified the db instances in the cluster and are fixing.

    3. 13 Mayıs 2024 23:33 UTCidentified

      Site is recovering as instances are restored.

    4. 13 Mayıs 2024 23:51 UTCmonitoring

      Site is recovered with some indications of degraded performance. The team is still researching and monitoring.

    5. 14 Mayıs 2024 00:17 UTCresolved

      Site is fully restored. We will continue to monitor.

    Degraded site performance

    Başlangıç 13 Mayıs 2024 21:31 UTC · 22m

    Pending
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 13 Mayıs 2024 21:31 UTCinvestigating

      We have noticed degraded performance on the site. The team is researching.

    2. 13 Mayıs 2024 21:38 UTCidentified

      The team has identified some problematic instances in out the database cluster. A fix is being worked on now. There is no impact on data - just on site performance.

    3. 13 Mayıs 2024 21:52 UTCresolved

      Problematic instances are fixed and site is fully operational.

    Site issues

    Başlangıç 15 Kasım 2023 21:13 UTC · 49m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 15 Kasım 2023 21:13 UTCinvestigating

      We are investigating issues with accessing the site.

    2. 15 Kasım 2023 21:26 UTCidentified

      The team has identified a potential source cause. We are investigating further.

    3. 15 Kasım 2023 21:49 UTCidentified

      The team is still researching. Nothing new to report at the moment.

    4. 15 Kasım 2023 21:54 UTCmonitoring

      The team has resolved the root cause and is monitoring.

    5. 15 Kasım 2023 22:02 UTCresolved

      This incident is resolved.

    Site issues

    Başlangıç 9 Ekim 2023 16:53 UTC · 34m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SMSWebsiteAPIDialer
    1. 9 Ekim 2023 16:53 UTCinvestigating

      We are currently experiencing site issues. We're investgiating

    2. 9 Ekim 2023 17:03 UTCidentified

      We have a identified a resource issue and are working on a fix.

    3. 9 Ekim 2023 17:12 UTCmonitoring

      Sites are showing improved performance and we are monitoring.

    4. 9 Ekim 2023 17:27 UTCresolved

      Systems are fully operational.