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    52 Practice Fusion incidents · Nisan 2025 — official updates, affected components, duration and resolution details.

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    EHR online ama bazı kullanıcılar App Fusion Billing Software ile ilgili sorunlar yaşayabilir

    Başlangıç 19 Ağustos 2026 14:34 UTC · 6h 50m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Practice Fusion Billing Software
    1. 19 Ağustos 2026 14:34 UTCinvestigating

      Fusion Billing Software'ı etkileyen bir problemin farkındayız. Sorunu mümkün olduğunca çabuk çözmeye çalışıyoruz.

    2. 19 Ağustos 2026 14:38 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 19 Ağustos 2026 21:24 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Uygulama Fusion Help Page Un available

    Başlangıç 22 Temmuz 2026 13:35 UTC · 22m

    Pending
    1. 22 Temmuz 2026 13:35 UTCinvestigating

      Şu anda sohbet ve web vakalarını etkileyen sorunu araştırıyoruz. Bize (415) 346-7700'de telefonla iletişime geçin veya (844) 903-7567, Pazartesi - Cuma, 9 AM - 7:45 PM EST.

    2. 22 Temmuz 2026 13:40 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 22 Temmuz 2026 13:54 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    4. 22 Temmuz 2026 13:57 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    EHR is online but some users may experience issues with viewing documents

    Başlangıç 11 Haziran 2026 13:34 UTC · 1h 57m

    OutageKritik olay
    Etkilenen bileşenler
    Documents
    1. 11 Haziran 2026 13:34 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Haziran 2026 15:12 UTCidentified

      The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

    3. 11 Haziran 2026 15:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

    4. 11 Haziran 2026 15:31 UTCresolved

      This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

    Issues with Integrated Scanning

    Başlangıç 10 Haziran 2026 14:15 UTC · 6h 23m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Documents
    1. 10 Haziran 2026 14:15 UTCinvestigating

      We are currently investigating this issue.

    2. 10 Haziran 2026 14:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Haziran 2026 20:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Haziran 2026 20:37 UTCresolved

      This incident has been resolved.

    Practice Fusion Billing Software log in issues

    Başlangıç 2 Haziran 2026 20:43 UTC · 21m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Practice Fusion Billing Software
    1. 2 Haziran 2026 20:43 UTCinvestigating

      We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

    2. 2 Haziran 2026 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 Haziran 2026 21:05 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Başlangıç 18 Mayıs 2026 17:45 UTC · 15m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Login
    1. 18 Mayıs 2026 17:45 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 18 Mayıs 2026 17:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 Mayıs 2026 18:00 UTCresolved

      This incident has been resolved.

    Issues with Integrated Scanning

    Başlangıç 13 Mayıs 2026 17:09 UTC · 5d 21h

    Pending
    1. 13 Mayıs 2026 17:09 UTCmonitoring

      We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

    2. 19 Mayıs 2026 14:26 UTCresolved

      This incident has been resolved.

    Practice Fusion Login - 2FA code won't send via SMS/text

    Başlangıç 7 Mayıs 2026 18:52 UTC · 10m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Login
    1. 7 Mayıs 2026 18:52 UTCinvestigating

      We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

    2. 7 Mayıs 2026 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Mayıs 2026 19:03 UTCresolved

      This incident has been resolved.

    The EHR is offline

    Başlangıç 13 Nisan 2026 15:44 UTC · 23m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Laboratory & RadiologyChartingeRxDocumentsLogin
    1. 13 Nisan 2026 15:44 UTCinvestigating

      We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

    2. 13 Nisan 2026 15:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 Nisan 2026 15:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13 Nisan 2026 16:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 Nisan 2026 16:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 13 Nisan 2026 16:07 UTCresolved

      This incident has been resolved.

    Some users may experience issues with the Veradigm Billing software.

    Başlangıç 9 Nisan 2026 15:01 UTC · 0m

    Pending
    Etkilenen bileşenler
    Practice Fusion Billing Software
    1. 9 Nisan 2026 15:01 UTCresolved

      This incident has been resolved.

    EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

    Başlangıç 3 Nisan 2026 19:59 UTC · 2d 17h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    eRx
    1. 3 Nisan 2026 19:59 UTCinvestigating

      We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

    2. 6 Nisan 2026 13:54 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Real-Time Prescription Benefits

    Başlangıç 31 Mart 2026 20:11 UTC · 1d 18h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    eRx
    1. 31 Mart 2026 20:11 UTCidentified

      Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

    2. 31 Mart 2026 20:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 Nisan 2026 14:57 UTCresolved

      This incident has been resolved.

    Patient Fusion log in issues

    Başlangıç 26 Mart 2026 01:06 UTC · 18m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Patient Fusion PHR
    1. 26 Mart 2026 01:06 UTCinvestigating

      We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

    2. 26 Mart 2026 01:24 UTCresolved

      This incident has been resolved.

    The EHR is temporarily offline for emergency maintenance

    Başlangıç 17 Mart 2026 22:11 UTC · 24m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Login
    1. 17 Mart 2026 22:11 UTCinvestigating

      The EHR is temporarily offline to address a critical issue. We will post updates here.

    2. 17 Mart 2026 22:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Mart 2026 22:36 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    Başlangıç 9 Mart 2026 18:56 UTC · 2h 45m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Practice Fusion Billing Software
    1. 9 Mart 2026 18:56 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 9 Mart 2026 19:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Mart 2026 21:42 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    Başlangıç 24 Şubat 2026 23:30 UTC · 1h 0m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Laboratory & RadiologyChartingPractice Fusion Billing SoftwareTasksReportsScheduleeRxPartner ServicesDocumentsLoginMessaging
    1. 24 Şubat 2026 23:30 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 25 Şubat 2026 00:30 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Scheduling

    Başlangıç 20 Şubat 2026 16:46 UTC · 4h 34m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Schedule
    1. 20 Şubat 2026 16:46 UTCinvestigating

      We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

    2. 20 Şubat 2026 17:09 UTCmonitoring

      We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

    3. 20 Şubat 2026 21:20 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Başlangıç 17 Şubat 2026 16:27 UTC · 30m

    OutageKritik olay
    Etkilenen bileşenler
    Login
    1. 17 Şubat 2026 16:27 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 17 Şubat 2026 16:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Şubat 2026 16:57 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Başlangıç 12 Şubat 2026 16:33 UTC · 59m

    OutageKritik olay
    Etkilenen bileşenler
    Login
    1. 12 Şubat 2026 16:33 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 12 Şubat 2026 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Şubat 2026 16:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 Şubat 2026 17:32 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Charting

    Başlangıç 3 Şubat 2026 23:45 UTC · 1h 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Charting
    1. 3 Şubat 2026 23:45 UTCinvestigating

      We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

    2. 4 Şubat 2026 00:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Şubat 2026 01:14 UTCresolved

      This incident has been resolved.