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    Pricehubble kesinti geçmişi

    52 Pricehubble incidents · Temmuz 2021 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Şablonlar ve Paylaş link API bozulması

    Başlangıç 8 Eylül 2026 08:00 UTC · 11m

    OutageBüyük çaplı olay
    1. 8 Eylül 2026 16:12 UTCresolved

      Özet Özet Özet Özet 8 Eylül 2026'da, 10:11 ve 10:59 CEST arasında, Şablonlarımızı etkileyen bir olay yaşadık ve API'leri paylaşın. Bu pencere sırasında kullanıcılar, sayfa bağlantılarını oluştururken hatalarla karşılaşabilirler. Tam hizmet 10:59 CEST'de restore edildi. Kök Sebep Son bir bağımlılık yükseltmesi, API framework ve altta gözlemlenebilirlik kütüphanesi arasında bir uyumluluk sorunu tanıttı, bu da bir kez trafik belirli bir hacimden başarısız oldu. Remediation Hizmeti hemen restore etmek için etkilenen dağıtımı geri aldık. Değişimi yeniden tanıtmadan önce temel bağımlılık sorunu için kalıcı bir düzeltme uyguluyoruz. Bu sebepten dolayı özür dileriz ve sabrınız için teşekkür ederiz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Karşılaştırmalılarla ilgili kesintiler

    Başlangıç 31 Ağustos 2026 12:55 UTC · 3m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Transaction Search APITransaction Statistics API
    1. 31 Ağustos 2026 12:55 UTCmonitoring

      İşlem uç noktaları üzerinde artan bir başarısızlık oranı tespit ettik. Mümkün bir sebep bulduk ve bir düzeltme uygulandık. Hizmeti izleyeceğiz, güncellemeler 30 dakika içinde takip edecektir.

    2. 31 Ağustos 2026 12:58 UTCresolved

      Fix'imizden sonra herhangi bir hata gözlemlemedik. Olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Offers search API degraded

    Başlangıç 19 Haziran 2026 10:00 UTC · 0m

    Pending
    1. 19 Haziran 2026 10:26 UTCresolved

      We are aware of an issue affecting offers search API and are investigating. Updates will be posted here as we progress

    Database capacity incident affecting Service Availability

    Başlangıç 30 Mayıs 2026 13:20 UTC · 1h 6m

    OutageKritik olay
    Etkilenen bileşenler
    Offer Search APIOffer Statistics API
    1. 30 Mayıs 2026 13:20 UTCinvestigating

      We are investigating an issue affecting database capacity that is causing elevated error rates and service disruption for some customers. Our engineering team is actively working to restore full service. Further updates will be provided as they become available.

    2. 30 Mayıs 2026 13:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30 Mayıs 2026 13:24 UTCidentified

      We identified the issue affecting database capacity and have applied corrective changes. Services have recovered and are currently operating normally. We are monitoring the platform closely to ensure stability before resolving the incident.

    4. 30 Mayıs 2026 13:27 UTCmonitoring

      The mitigation measures have been successfully applied and all services have recovered. System health metrics are within normal ranges and customer-facing functionality has been restored. We are continuing to monitor the platform closely to ensure ongoing stability before formally resolving the incident.

    5. 30 Mayıs 2026 14:26 UTCresolved

      All services have returned to normal operation and are stable. We have identified and paused the processes that contributed to the incident, and the platform has fully recovered. We will continue to monitor the environment closely to ensure stability. A detailed postmortem, including root cause analysis, impact assessment, and follow-up actions, will be shared as soon as it is available. Thank you for your patience while we worked to resolve the issue.

    Valuation API Outage

    Başlangıç 13 Mayıs 2026 08:30 UTC · 0m

    OutageBüyük çaplı olay
    1. 21 Mayıs 2026 07:18 UTCresolved

      Summary On 13 May 2025, between 10:30 and 11:05 CEST, we experienced an incident affecting our API services. The majority of users were unable to access the Valuation API during this window, and elevated response latency was observed across all API endpoints. Full service was restored at 11:05 CEST. Root Cause We identified a bottleneck in a component on the critical path of our infrastructure. Under load, this component became a limiting factor and degraded service availability and performance. Remediation We are actively implementing improvements to the affected component to increase its scalability and prevent recurrence. We will continue to monitor the situation closely following these changes. Monitoring & Transparency We are aware that this incident was not surfaced by the monitoring that feeds this status page, which means our customers did not receive a timely notification. We take this seriously. We are expanding our monitoring coverage and adding more granular detail to this status page to more accurately reflect the real-time health of our services. Our goal is to ensure that any future disruption is communicated proactively. We apologise for the disruption this caused and thank you for your patience.

    Connection issues due to internal network problem

    Başlangıç 11 Temmuz 2025 19:28 UTC · 44m

    Pending
    1. 11 Temmuz 2025 19:28 UTCinvestigating

      We've identified an internal network issue causing connection problems. Our team is actively working on a fix and we'll share updates as progress is made. Thanks for your patience!

    2. 11 Temmuz 2025 19:53 UTCmonitoring

      We've implemented a fix for the issue and are currently monitoring to ensure everything is stable. We'll continue to keep you updated.

    3. 11 Temmuz 2025 20:13 UTCresolved

      This incident has been resolved.

    Connection issues due to internal network problem

    Başlangıç 10 Haziran 2025 16:19 UTC · 40m

    Pending
    1. 10 Haziran 2025 16:19 UTCidentified

      We've identified an internal network issue causing connection problems. Our team is actively working on a fix and we'll share updates as progress is made. Thanks for your patience!

    2. 10 Haziran 2025 16:40 UTCmonitoring

      We've implemented a fix for the issue and are currently monitoring to ensure everything is stable. We'll continue to keep you updated.

    3. 10 Haziran 2025 16:59 UTCresolved

      This incident has been resolved.

    Resolved Incident

    Başlangıç 22 Ağustos 2023 14:37 UTC · 0m

    Pending
    1. 22 Ağustos 2023 14:46 UTCresolved

      Our monitoring shows the problem to no longer occur, and no other failures have appeared since. We now consider this incident resolved, and should be back to regular service.

    Valuation endpoint down

    Başlangıç 13 Temmuz 2023 08:00 UTC · 0m

    OutageBüyük çaplı olay
    1. 14 Temmuz 2023 12:27 UTCresolved

      The Valuation API was down from 10:06am to 10:35am (29 minutes) due to a network issue following a configuration change. We sincerely apologize for the inconvenience, and we are taking appropriate measures to prevent such downtime to happen again.

    major incident with our authenticate

    Başlangıç 9 Aralık 2022 15:46 UTC · 1h 1m

    Pending
    Etkilenen bileşenler
    Dossier Search APILogin APIProperty Advisor web
    1. 9 Aralık 2022 15:46 UTCinvestigating

      We are currently investigating this issue.

    2. 9 Aralık 2022 15:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Aralık 2022 16:47 UTCresolved

      This incident has been resolved.

    Dossier creation unavailable

    Başlangıç 7 Aralık 2022 07:30 UTC · 0m

    OutageBüyük çaplı olay
    1. 7 Aralık 2022 10:26 UTCresolved

      The creation of dossier was done this morning from 8:23 to 9:28 after a release negatively impacting this API.

    Authentication unstable

    Başlangıç 13 Ekim 2022 16:40 UTC · 25d 16h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Login API
    1. 13 Ekim 2022 16:40 UTCinvestigating

      We are currently investigating this issue.

    2. 13 Ekim 2022 17:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Kasım 2022 08:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 Kasım 2022 08:44 UTCresolved

      This incident has been resolved.

    Authentication unstable

    Başlangıç 26 Eylül 2022 07:19 UTC · 1h 41m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Login API
    1. 26 Eylül 2022 07:19 UTCinvestigating

      We are currently investigating an issue with intermittent failure on authentication.

    2. 26 Eylül 2022 08:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Eylül 2022 08:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Eylül 2022 09:00 UTCresolved

      This incident has been resolved.

    unstable APIs

    Başlangıç 9 Ağustos 2022 10:10 UTC · 40m

    Pending
    Etkilenen bileşenler
    Dossier Search APILogin APIProperty Advisor web
    1. 9 Ağustos 2022 10:10 UTCinvestigating

      Our monitoring is reporting timeouts across our APIs. We are currently investigating the issue

    2. 9 Ağustos 2022 10:50 UTCresolved

      This incident has been resolved.

    API Endpoint Timeouts

    Başlangıç 27 Temmuz 2022 14:16 UTC · 7d 22h

    Pending
    1. 27 Temmuz 2022 14:16 UTCmonitoring

      Dear Customers, We have rolled out a hotfix which should improve the stability of our API endpoints. We also extended our observability capabilities to better isolate the issue. Currently, we are in the phase of monitoring and collecting further metrics to verify if all affected services have been stabilised by the hotfix. Thank you for your understanding!

    2. 28 Temmuz 2022 08:27 UTCmonitoring

      Dear Customers, Thanks to the extended metric collection we could further isolate the problem we are facing. This triggered further mitigation steps from our side which we are implementing and rolling out. Next update can be expected at 12.00 CEST

    3. 28 Temmuz 2022 10:12 UTCmonitoring

      Dear Customers, We have prepared the required patches and we are in the process of releasing them. Following the releases, we will closely monitor the situation and release subsequent updates if needed. Next update can be expected at 14:00 CEST

    4. 28 Temmuz 2022 12:46 UTCmonitoring

      Dear Customers, We have finished with the roll-out phase of the prepared patches and we are currently monitoring the situation. Next update can be expected at 16:00 CEST

    5. 28 Temmuz 2022 14:55 UTCmonitoring

      Dear Customers, We haven't detected any API endpoint instability since the release of the patches. We will keep monitoring the situation. Next update can be expected at 2022.07.29 10:00 CEST

    6. 29 Temmuz 2022 08:04 UTCmonitoring

      Dear Customers, We haven't detected any API endpoint instability since the release of the patches. We will keep monitoring the situation. Next update can be expected at 2022.07.29 12:00 CEST

    7. 29 Temmuz 2022 15:16 UTCmonitoring

      Dear Customers, in the last hours we have released two more fixes for our services, which we are actively monitoring. The series of fixes deployed over the last days allow us to say that services are stable at the present time, but we will keep the incident open until we are thoroughly convinced it is over. Over the weekend our team will remain on duty monitoring the situation and the updates will be sparse. In this case, no update will be good news.

    8. 3 Ağustos 2022 13:23 UTCmonitoring

      Dear customers, We could successfully rollout all fixes and our systems are now stable. We will continue to closely monitor the situation until tomorrow. This incident will be closed tomorrow if no more problems are observed. Thank you very much

    9. 4 Ağustos 2022 12:55 UTCresolved

      Dear customers, The technical incident that started on Thursday 21 of July is considered resolved. Corporate communication is being prepared and will follow up shortly. Thank you

    API timeouts

    Başlangıç 22 Temmuz 2022 07:00 UTC · 0m

    Pending
    1. 29 Temmuz 2022 08:23 UTCresolved

      We are monitoring an incident that affects our endpoints, causing a higher than normal latency. Some endpoints timeout causing disruptions of service.

    Unstable systems

    Başlangıç 22 Temmuz 2022 06:36 UTC · 3d 0h

    Pending
    Etkilenen bileşenler
    Dossier Search APILogin APIProperty Advisor web
    1. 22 Temmuz 2022 06:36 UTCinvestigating

      We are currently investigating this issue.

    2. 22 Temmuz 2022 15:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 Temmuz 2022 07:10 UTCresolved

      This incident has been resolved.

    Issue with some of our products

    Başlangıç 11 Nisan 2022 09:16 UTC · 24m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Dossier Search APIProperty Advisor web
    1. 11 Nisan 2022 09:16 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Nisan 2022 09:40 UTCresolved

      This incident has been resolved.

    API and login unstable

    Başlangıç 31 Mart 2022 13:41 UTC · 19m

    Pending
    Etkilenen bileşenler
    Login API
    1. 31 Mart 2022 13:41 UTCinvestigating

      We are currently investigating this issue.

    2. 31 Mart 2022 14:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 31 Mart 2022 14:00 UTCresolved

      This incident has been resolved.

    we are investigating a downtime

    Başlangıç 29 Mart 2022 07:20 UTC · 1h 33m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Property Advisor web
    1. 29 Mart 2022 08:16 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Mart 2022 08:19 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 Mart 2022 08:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 29 Mart 2022 08:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 29 Mart 2022 08:52 UTCresolved

      This incident has been resolved.