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    58 Quickbooks incidents · Aralık 2023 — official updates, affected components, duration and resolution details.

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    Bazı Payroll ve Ödemeleri Etkileyen işlemler

    Başlangıç 16 Eylül 2026 17:30 UTC · 5h 32m

    Pending
    Etkilenen bileşenler
    United StatesUnited States
    1. 16 Eylül 2026 17:30 UTCmonitoring

      Bazı müşterilerin Payroll ve Ödemelerde tekrarlanan işlemleri yaşadığını biliyoruz. Ekiplerimiz bu sorunu çözmek ve herhangi bir çoğaltma işlemi düzeltmek için aktif olarak çalışmaktadır. Sorularınız varsa veya acil yardıma ihtiyacınız varsa, intuit.com/support ziyaret edin. Bu doğruyu yaparken rahatsızlık ve sabrınızı takdir ediyoruz.

    2. 16 Eylül 2026 17:31 UTCmonitoring

      Daha fazla sorun için izlemeye devam ediyoruz.

    3. 16 Eylül 2026 23:02 UTCresolved

      Bu sorun çözüldü. Payroll ve Ödemeler müşterileri temasa geçti. Tekrarlanan işlemlerin notları işlenir. Bozukluk için üzgünüz ve sabrınızı takdir ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Bazı kullanıcılar QuickBooks Online

    Başlangıç 1 Eylül 2026 20:56 UTC · 7h 24m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    EMEAAPACUnited StatesCanada
    1. 1 Eylül 2026 20:56 UTCinvestigating

      Şu anda QBO girişlerini etkileyen bir sorunu araştırıyoruz. Bazı kullanıcılar uygulamanın içindeki farklı özellikleri kullanırken hata görebilirler. Mühendislik ekibimiz bunu çözmek için aktif olarak çalışıyor ve mevcut oldukları gibi güncelleştirmeleri paylaşacağız. Bu rahatsızlıktan özür dileriz.

    2. 1 Eylül 2026 22:20 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 2 Eylül 2026 04:16 UTCidentified

      Mühendislik ekibimiz konunun kök nedenini ve bir düzeltmenin dağıtımda olduğunu anladı, zaten sistemlerimizde iyileşme görüyoruz ve yakında hizmet tamamen restore edilecek. Mevcut oldukları gibi güncelleştirmeleri paylaşacağız. Bu rahatsızlıktan dolayı özür dileriz ve sabrınız için teşekkür ederiz.

    4. 2 Eylül 2026 04:19 UTCresolved

      Sorun düzeltildi ve tüm bölgelerde sistem kurtarmasını doğruladık. Bu rahatsızlıktan dolayı özür dileriz ve sabrınız için teşekkür ederiz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Bazı QuickBooks kullanıcıları hataları alırlar ve arama yaparken işlemleri göremezler.

    Başlangıç 31 Ağustos 2026 18:26 UTC · 2h 4m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    United States
    1. 31 Ağustos 2026 18:26 UTCinvestigating

      Şu anda işlemleri ararken veya izleyen hataların nedenini araştırıyoruz.

    2. 31 Ağustos 2026 18:27 UTCinvestigating

      Şu anda aramayı etkileyen bir sorunu araştırıyoruz. Bazı kullanıcılar hataları görebilir veya son zamanlarda eklenen verileri bulamadılar. Mühendislik ekibimiz bunu çözmek için aktif olarak çalışıyor ve mevcut oldukları gibi güncelleştirmeleri paylaşacağız. Bu rahatsızlıktan özür dileriz.

    3. 31 Ağustos 2026 20:30 UTCresolved

      HızlıKitapları etkileyen arama sorunları çözüldü. Tam iyileşme için izlemeye devam ediyoruz. Sabrınız için teşekkür ederiz

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Hızlı kitaplar Online Latency Issue

    Başlangıç 19 Ağustos 2026 14:30 UTC · 2h 23m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    EMEAUnited StatesCanada
    1. 19 Ağustos 2026 14:30 UTCinvestigating

      Bazı müşterilerin QuickBooks Online'ı kullanırken gecikme yaşadıklarını biliyoruz. Mühendislik ekibimiz, kök nedenini tanımlamak ve normal performansı mümkün olduğunca çabuk geri getirmek için konuyu aktif olarak araştırıyor. Sabrınızı takdir ederiz ve daha fazla bilgi olarak daha fazla güncelleme sağlayacaktır.

    2. 19 Ağustos 2026 16:13 UTCmonitoring

      QuickBooks ile gecikmiş sorun çözüldü. Mühendislik Ekibi bir düzeltme uyguladı ve tam kurtarma için izlemeye devam etti

    3. 19 Ağustos 2026 16:54 UTCresolved

      Bugünün başlarında, bazı kullanıcılar QuickBooks Online (QBO) özellikleri ile ilgili sorunlar yaşadı. Takımlarımız temel sorunu tespit etti ve çözdüler. Tüm hizmetler artık restore edilir ve normalde çalışır. Anlayışınızı ve sabrınızı takdir ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

    Başlangıç 5 Ağustos 2026 13:20 UTC · 4h 26m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    EMEA
    1. 5 Ağustos 2026 13:20 UTCinvestigating

      We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

    2. 5 Ağustos 2026 17:43 UTCmonitoring

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    3. 5 Ağustos 2026 17:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 Ağustos 2026 17:46 UTCresolved

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    QuickBooks Online Login Issue

    Başlangıç 8 Temmuz 2026 13:08 UTC · 3h 17m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    EMEAAPACUnited StatesCanadaLATAM
    1. 8 Temmuz 2026 13:08 UTCinvestigating

      Bazı müşterilerin QuickBooks Online ile giriş sorunları yaşadığını biliyoruz. Mühendislik ekibimiz aktif olarak kök nedenini tanımlamak ve çözmek için araştırıyor

    2. 8 Temmuz 2026 13:09 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 8 Temmuz 2026 15:07 UTCmonitoring

      QuickBooks ile giriş sorunu çözüldü. Mühendislik Ekibi bir düzeltme uyguladı ve tam kurtarma için izlemeye devam etti

    4. 8 Temmuz 2026 15:07 UTCmonitoring

      Daha fazla sorun için izlemeye devam ediyoruz.

    5. 8 Temmuz 2026 16:25 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Resolved - Unable to Save Transactions

    Başlangıç 18 Haziran 2026 18:09 UTC · 0m

    Pending
    Etkilenen bileşenler
    Canada
    1. 18 Haziran 2026 18:09 UTCresolved

      We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

    QuickBooks Desktop Payroll updates returning Internet connection error

    Başlangıç 15 Haziran 2026 14:54 UTC · 3h 24m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    United States
    1. 15 Haziran 2026 14:54 UTCinvestigating

      Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

    2. 15 Haziran 2026 16:45 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

    3. 15 Haziran 2026 16:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 15 Haziran 2026 18:18 UTCresolved

      Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Online Payroll - Intermittent Issue

    Başlangıç 12 Mayıs 2026 19:49 UTC · 1h 11m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    United StatesCanada
    1. 12 Mayıs 2026 19:49 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

    2. 12 Mayıs 2026 20:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Mayıs 2026 20:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 12 Mayıs 2026 21:00 UTCresolved

      Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

    Unable to access Expense Transactions menu

    Başlangıç 27 Nisan 2026 14:50 UTC · 1h 30m

    Pending
    Etkilenen bileşenler
    EMEAUnited StatesCanada
    1. 27 Nisan 2026 14:50 UTCinvestigating

      Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 27 Nisan 2026 16:21 UTCresolved

      This incident has been resolved.

    Investigating: Issues with Tax Calculation

    Başlangıç 2 Mart 2026 18:05 UTC · 1h 15m

    Pending
    Etkilenen bileşenler
    EMEAAPACUnited StatesCanadaLATAM
    1. 2 Mart 2026 18:05 UTCinvestigating

      We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

    2. 2 Mart 2026 19:20 UTCresolved

      This incident has been resolved.

    Unable to use multiple features in QuickBooksOnline

    Başlangıç 24 Şubat 2026 03:35 UTC · 5h 1m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    EMEAAPACUnited StatesCanadaLATAM
    1. 24 Şubat 2026 03:35 UTCinvestigating

      We are currently investigating the issue.

    2. 24 Şubat 2026 05:32 UTCinvestigating

      Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

    3. 24 Şubat 2026 06:04 UTCinvestigating

      We are continuing to investigate this issue.

    4. 24 Şubat 2026 07:24 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    5. 24 Şubat 2026 08:36 UTCresolved

      We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

    QuickBooks Online Accountant issue accessing clients and being redirected to the login page

    Başlangıç 20 Ocak 2026 19:59 UTC · 3h 42m

    Pending
    Etkilenen bileşenler
    United StatesCanada
    1. 20 Ocak 2026 19:59 UTCinvestigating

      Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 20 Ocak 2026 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Ocak 2026 23:42 UTCresolved

      This incident has been resolved.

    Some users may encounter issues when trying to Login to QuickBooks Online.

    Başlangıç 5 Ocak 2026 16:33 UTC · 52m

    Pending
    Etkilenen bileşenler
    EMEAAPACUnited StatesCanadaLATAM
    1. 5 Ocak 2026 16:33 UTCidentified

      We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

    2. 5 Ocak 2026 17:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    3. 5 Ocak 2026 17:25 UTCresolved

      Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode

    Başlangıç 22 Aralık 2025 21:48 UTC · 1d 1h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    United States
    1. 22 Aralık 2025 21:48 UTCidentified

      We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

    2. 23 Aralık 2025 05:40 UTCmonitoring

      Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

    3. 23 Aralık 2025 23:07 UTCresolved

      After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

    Some customers are unable to login in to QuickBooks Online

    Başlangıç 18 Aralık 2025 10:52 UTC · 4h 36m

    Pending
    Etkilenen bileşenler
    EMEAAPACUnited StatesCanada
    1. 18 Aralık 2025 10:52 UTCinvestigating

      Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 18 Aralık 2025 14:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 Aralık 2025 14:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. 18 Aralık 2025 15:28 UTCresolved

      This incident has been resolved.

    Some customers are unable to view or create Sales Forms in to QuickBooks Online

    Başlangıç 3 Aralık 2025 15:09 UTC · 1h 23m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    United States
    1. 3 Aralık 2025 15:09 UTCinvestigating

      Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 3 Aralık 2025 15:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 Aralık 2025 15:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 Aralık 2025 16:32 UTCresolved

      This incident has been resolved.

    A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

    Başlangıç 12 Kasım 2025 20:19 UTC · 41m

    Pending
    Etkilenen bileşenler
    United States
    1. 12 Kasım 2025 20:19 UTCinvestigating

      What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

    2. 12 Kasım 2025 20:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Kasım 2025 20:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 Kasım 2025 20:29 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 12 Kasım 2025 20:39 UTCmonitoring

      We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

    6. 12 Kasım 2025 20:59 UTCresolved

      This incident has been resolved.

    Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.

    Başlangıç 10 Ekim 2025 03:46 UTC · 2h 18m

    IssuesKüçük çaplı olay
    1. 10 Ekim 2025 03:46 UTCmonitoring

      Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

    2. 10 Ekim 2025 06:04 UTCresolved

      This incident has been resolved.

    Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online

    Başlangıç 8 Ekim 2025 17:16 UTC · 2h 7m

    Pending
    Etkilenen bileşenler
    EMEAAPACUnited StatesCanada
    1. 8 Ekim 2025 17:16 UTCinvestigating

      We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    2. 8 Ekim 2025 17:50 UTCidentified

      We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    3. 8 Ekim 2025 18:34 UTCmonitoring

      A fix has been implemented and we are actively monitoring the results.

    4. 8 Ekim 2025 19:23 UTCresolved

      This incident has been resolved.