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    Rainforest Qa kesinti geçmişi

    51 Rainforest Qa incidents · Mart 2022 — official updates, affected components, duration and resolution details.

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    VM Kapasite Sorunları

    Başlangıç 24 Haziran 2026 06:22 UTC · 7h 33m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Automation test executionTester Community test executionVisual EditorRainforest
    1. 24 Haziran 2026 06:22 UTCidentified

      Windows 11 VM'lerimiz ile keşfettik ve sorunumuz var, bu yüzden onları boot ve işlevi için başarısız olmaya zorluyoruz. Düzlem tespit edildi ve onu yuvarlamak için çalışıyoruz, ancak bu birkaç saat sürebilir. Bu arada bu VM tiplerini kullanan çalışır veya hata olabilir. Durumu çözmek için çalışıyoruz.

    2. 24 Haziran 2026 10:29 UTCmonitoring

      VM'lerimizi etkileyen sorunu düzelttik ve normalde ilerlemeye devam ediyor. Hala küçük bir arka planlayıcı ile çalıştığımız bazı gecikmeler olabilir ve durumu izlemeye devam edeceğiz.

    3. 24 Haziran 2026 13:55 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Application Unavailable

    Başlangıç 18 Kasım 2025 11:51 UTC · 6h 29m

    OutageKritik olay
    Etkilenen bileşenler
    Tester PortalRainforestRainforest EmailsMarketing siteRainforest SMS Numbers
    1. 18 Kasım 2025 11:51 UTCidentified

      We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.

    2. 18 Kasım 2025 12:25 UTCidentified

      Our upstream provider is aware of the issue and is continuing to investigate.

    3. 18 Kasım 2025 14:05 UTCidentified

      Our upstream provider has identified the issue and is currently working on restoring service

    4. 18 Kasım 2025 14:59 UTCmonitoring

      Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.

    5. 18 Kasım 2025 16:40 UTCmonitoring

      Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.

    6. 18 Kasım 2025 18:19 UTCresolved

      This incident has been resolved.

    Background Job Processing is Delayed

    Başlangıç 8 Eylül 2025 17:02 UTC · 37m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Automation test executionRainforest
    1. 8 Eylül 2025 17:02 UTCinvestigating

      We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.

    2. 8 Eylül 2025 17:16 UTCmonitoring

      We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

    3. 8 Eylül 2025 17:39 UTCresolved

      All systems are back to normal.

    Issues with logging in

    Başlangıç 28 Temmuz 2025 13:01 UTC · 15m

    Pending
    Etkilenen bileşenler
    Rainforest
    1. 28 Temmuz 2025 13:01 UTCinvestigating

      We're currently investigating an issue affecting user logins. Some users may be having trouble logging in.

    2. 28 Temmuz 2025 13:16 UTCresolved

      We've addressed the issue and logins should be functional for all users.

    Upstream Provider Outage

    Başlangıç 12 Haziran 2025 18:50 UTC · 2h 23m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Automation test executionRainforest
    1. 12 Haziran 2025 18:50 UTCinvestigating

      One of our upstream providers is currently experiencing an outage. We are monitoring the impact of this on our application.

    2. 12 Haziran 2025 20:47 UTCmonitoring

      Our upstream provider appears to have addressed the issue and we are no longer seeing any issues, but will continue to monitor the situation.

    3. 12 Haziran 2025 21:13 UTCresolved

      This incident has been resolved.

    Issues with self-healing and AI test assertions

    Başlangıç 22 Nisan 2025 15:06 UTC · 57m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automation test executionVisual Editor
    1. 22 Nisan 2025 15:06 UTCidentified

      We have identified an issue that is affecting step generation, self-healing snippets, and AI test assertions. Those service will be unavailable until such time as the incident is fixed.

    2. 22 Nisan 2025 15:39 UTCmonitoring

      A fix has been applied and will be rolling out over the next hour. AI services should now be broadly available for most platforms but some older runs / previews may still be affected. We'll continue to monitor the situation until the rollout is complete.

    3. 22 Nisan 2025 16:03 UTCresolved

      The fix has been fully applied and all AI services should be back to normal.

    Delays in job processing

    Başlangıç 7 Nisan 2025 17:30 UTC · 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automation test executionTester Community test execution
    1. 7 Nisan 2025 17:30 UTCinvestigating

      We are investigating an issue related to background job processing. Some results or runs may be delayed during this time.

    2. 7 Nisan 2025 17:37 UTCmonitoring

      We've implemented a fix and all delayed background jobs have been processed. We are monitoring to make sure everything continues working properly.

    3. 7 Nisan 2025 17:52 UTCresolved

      This incident has been resolved.

    Rainforest service is unavailable

    Başlangıç 28 Mart 2025 16:29 UTC · 20m

    OutageKritik olay
    Etkilenen bileşenler
    Tester PortalAutomation test executionTester Community test executionVisual EditorRainforest
    1. 28 Mart 2025 16:29 UTCidentified

      The Rainforest application is currently offline. This affects access to the application, as well as any tests or runs that were in progress. We're looking into it and will provide an update shortly.

    2. 28 Mart 2025 16:35 UTCmonitoring

      The application is back online, and we're monitoring to make sure everything is working properly again.

    3. 28 Mart 2025 16:48 UTCresolved

      This incident has been resolved.

    Issues with runs and test previews

    Başlangıç 7 Ocak 2025 12:33 UTC · 1h 28m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Automation test executionTester Community test executionVisual Editor
    1. 7 Ocak 2025 12:33 UTCidentified

      We've identified an issue which is causing problems when trying to execute tests. Test runs are not being processed. Virtual machines in the Visual Editor are not available. We're working on a fix.

    2. 7 Ocak 2025 13:40 UTCmonitoring

      We've applied a fix and everything should be operational again. We're processing the backlog of runs created in the last 3 hours which will take some time. We'll update the status to "Resolved" once the backlog is processed.

    3. 7 Ocak 2025 14:01 UTCresolved

      The backlog of runs has been processed and everything should be back to normal.

    Delayed availability of test result videos

    Başlangıç 10 Ekim 2024 16:30 UTC · 1h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Visual EditorRainforest
    1. 10 Ekim 2024 16:30 UTCinvestigating

      We are investigating an issue that is delaying the availability of test result videos

    2. 10 Ekim 2024 17:52 UTCresolved

      We have resolved the issue affecting test video recording. Test runs from approximately 06:30 UTC to 17:35 UTC may be missing their video recordings.

    Delays when starting runs

    Başlangıç 2 Ekim 2024 12:48 UTC · 7h 27m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automation test executionTester Community test executionVisual Editor
    1. 2 Ekim 2024 12:48 UTCidentified

      We are working on an issue that is delaying the allocation of virtual machines when starting a run. We have identified the issue and are working to resolve it.

    2. 2 Ekim 2024 13:42 UTCidentified

      We have applied a temporary fix to mitigate the issue and are continuing to work on a more permanent fix.

    3. 2 Ekim 2024 19:28 UTCmonitoring

      A permanent fix has been implemented and performance appears to have returned to normal. No further delays are expected.

    4. 2 Ekim 2024 20:15 UTCresolved

      This incident has been resolved.

    Potential delays when kicking off runs

    Başlangıç 1 Ekim 2024 19:41 UTC · 13m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automation test execution
    1. 1 Ekim 2024 19:41 UTCidentified

      We've identified an issue that may have caused some runs to be delayed.

    2. 1 Ekim 2024 19:54 UTCresolved

      We've fixed the issue and runs are now starting and progressing as usual.

    Issues when setting up Rainforest Direct Connect tunnels

    Başlangıç 18 Eylül 2024 16:43 UTC · 1h 36m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automation test execution
    1. 18 Eylül 2024 16:43 UTCinvestigating

      We are currently investigating the issue.

    2. 18 Eylül 2024 17:52 UTCmonitoring

      A fix has been implemented, we are now monitoring.

    3. 18 Eylül 2024 18:19 UTCresolved

      The incident has been resolved.

    Some runs not completing in a timely fashion

    Başlangıç 12 Haziran 2024 23:24 UTC · 6h 41m

    Pending
    Etkilenen bileşenler
    Automation test execution
    1. 12 Haziran 2024 23:24 UTCinvestigating

      We've noticed that some test executions are not being processed correctly, which is holding up the completion of runs. We're currently investigating it.

    2. 13 Haziran 2024 00:02 UTCinvestigating

      We've identified the component we believe is causing the problem and are investigating why it's behaving badly.

    3. 13 Haziran 2024 02:15 UTCmonitoring

      We've shipped a fix and are monitoring the situation.

    4. 13 Haziran 2024 06:05 UTCresolved

      This incident has been resolved.

    Poor performance for AI related operations

    Başlangıç 7 Haziran 2024 12:11 UTC · 2h 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automation test executionVisual Editor
    1. 7 Haziran 2024 12:11 UTCinvestigating

      Operations involving AI are taking some time to complete. We're investigating the issue.

    2. 7 Haziran 2024 12:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Haziran 2024 14:46 UTCresolved

      This incident has been resolved.

    4. 11 Haziran 2024 13:16 UTCpostmortem

      We realized that our provider for AI infrastructure was having a soft outage which was causing some requests to take a very long time \(10 minutes\) to error. We worked around this by decreasing the timeout for the requests so that they would error faster and we could then retry them.

    Issues with action generation

    Başlangıç 6 Haziran 2024 15:39 UTC · 57m

    Pending
    Etkilenen bileşenler
    Automation test execution
    1. 6 Haziran 2024 15:39 UTCidentified

      We’ve identified another problem with action generation and are working on a fix

    2. 6 Haziran 2024 16:23 UTCmonitoring

      We implemented a fix and are monitoring the results.

    3. 6 Haziran 2024 16:36 UTCresolved

      This incident has been resolved.

    Issues with action generation

    Başlangıç 6 Haziran 2024 14:53 UTC · 14m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automation test execution
    1. 6 Haziran 2024 14:53 UTCidentified

      We’ve identified a problem with action generation and are working on a fix”

    2. 6 Haziran 2024 14:58 UTCmonitoring

      We've shipped a fix and will continue to monitor the situation.

    3. 6 Haziran 2024 15:07 UTCresolved

      The issue has been resolved

    Automatic result analysis issues

    Başlangıç 8 Mayıs 2024 10:04 UTC · 16m

    Pending
    Etkilenen bileşenler
    Rainforest
    1. 8 Mayıs 2024 10:04 UTCidentified

      We're experiencing issues with failure summarization. The fix is being deployed.

    2. 8 Mayıs 2024 10:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Mayıs 2024 10:20 UTCresolved

      This incident has been resolved.

    Delayed Runs

    Başlangıç 15 Nisan 2024 10:38 UTC · 7h 46m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Visual EditorRainforest
    1. 15 Nisan 2024 10:38 UTCinvestigating

      We are currently experiencing an issue with runs being delayed and currently working on a fix.

    2. 15 Nisan 2024 10:40 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 Nisan 2024 10:56 UTCidentified

      We've identified the cause of the delays and are working on a fix.

    4. 15 Nisan 2024 12:49 UTCmonitoring

      We've shipped a fix and will continue to monitor the situation.

    5. 15 Nisan 2024 18:24 UTCresolved

      This incident has been resolved.

    VMs not available

    Başlangıç 12 Nisan 2024 14:59 UTC · 3h 24m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Automation test executionTester Community test executionVisual EditorRainforest
    1. 12 Nisan 2024 14:59 UTCinvestigating

      We've noticed a problem with our fleet of VMs, which are used for test execution and test authoring. This may mean that you can't edit tests, and that test execution will be delayed.

    2. 12 Nisan 2024 16:59 UTCinvestigating

      The problem is somewhat improved, but we're continuing to investigate.

    3. 12 Nisan 2024 18:23 UTCresolved

      This incident has been resolved.