Recharge Payments kesinti geçmişi

1. 28 Eylül 2026 14:00 UTCidentified

   Ekibimiz, Recharge hizmetlerinde yavaş yükleme zamanlarına neden olan bir konunun farkındadır. Sorunu tespit ettik ve çözmek için çalışıyoruz.

2. 28 Eylül 2026 14:44 UTCidentified

   Konuyu araştırmaya devam ediyoruz.

3. 28 Eylül 2026 15:36 UTCmonitoring

   Ekibimiz bir düzeltme uyguladı ve sonuçları takip ediyoruz.

4. 28 Eylül 2026 15:57 UTCresolved

   Bu konu şimdi çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 25 Eylül 2026 18:07 UTCinvestigating

   Şu anda bozulan sistemleri araştırıyoruz. Mühendislerimiz sorunları tanımlamak için çalışıyorlar.

2. 25 Eylül 2026 18:37 UTCinvestigating

   Bu sorunu çözmeye devam ediyoruz. Destek ekibimize ulaşmanız gerekiyorsa, bize [email protected]'a e-posta gönderebilirsiniz.

3. 25 Eylül 2026 19:11 UTCinvestigating

   Bir düzeltme uyguluyoruz ve kurtarma eğilimi görüyoruz. Sorunu izlemeye devam ediyoruz.

4. 25 Eylül 2026 19:53 UTCidentified

   Sorunu tespit ettik ve bir düzeltme yaptık. Tam kurtarmayı gördüğümüze kadar bunu izlemeye devam ediyoruz.

5. 25 Eylül 2026 20:39 UTCresolved

   Bir düzeltme uygulandı ve şu anda veri yetersizliği ve geri yükleme değerlendirme değerlendirmesi üzerinde çalışıyoruz

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 1 Eylül 2026 17:35 UTCmonitoring

   Üçüncü taraf sağlayıcı nedeniyle, bazı SMS mesajları gecikebilir. Sağlayıcı konuyu belirledi ve bir karar üzerinde çalışıyor.

2. 1 Eylül 2026 18:14 UTCresolved

   Üçüncü parti sağlayıcısı kesintilerini çözdü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 7 Ağustos 2026 14:07 UTCidentified

   We are investigating an issue that caused delays with Upcoming Charge Notifications. Our team has identified the issue and continue to work on remediation.

2. 7 Ağustos 2026 16:05 UTCmonitoring

   Our team has resolved the root cause of this issue. We are now reviewing potential impact.

3. 7 Ağustos 2026 17:57 UTCmonitoring

   Our team has determined that impacted stores are primarily those that rely on the charge/upcoming webhook for third party notifications and custom functions. We will be reaching out directly to these stores.

4. 8 Ağustos 2026 01:20 UTCresolved

   This has been resolved.

1. 20 Temmuz 2026 18:54 UTCinvestigating

   Ticaret portalına erişimle ilgili sorunları gözlemliyoruz ve şu anda araştırıyoruz

2. 20 Temmuz 2026 19:40 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

3. 20 Temmuz 2026 20:16 UTCresolved

   Tam kurtarmayı gözlemliyoruz ve izlemeye devam edeceğiz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 29 Haziran 2026 14:14 UTCinvestigating

   Analytics data for 6/28/26 is delayed on some dashboards and reports. Our team is currently working to ensure this is updated.

2. 29 Haziran 2026 14:32 UTCidentified

   We have identified the source of the delay and a resolution is in progress.

3. 29 Haziran 2026 18:40 UTCresolved

   This has been resolved and data for 6/28/26 is displaying as expected.

1. 29 Nisan 2026 15:05 UTCmonitoring

   One of our upstream partners is experiencing an issue which may result in a delay or failure of webhooks. Our team is collaborating to resolve the issue.

2. 29 Nisan 2026 19:08 UTCmonitoring

   One of our upstream partners is experiencing an issue which may result in a delay or failure of webhooks. Our team is continuing to collaborate to resolve the issue.

3. 29 Nisan 2026 21:37 UTCresolved

   This issue has been resolved.

1. 23 Nisan 2026 16:14 UTCinvestigating

   We are currently investigating an issue with accessing the merchant portal.

2. 23 Nisan 2026 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 Nisan 2026 17:00 UTCresolved

   This incident has been resolved.

1. 7 Nisan 2026 10:59 UTCidentified

   Merchant Analytics daily data refresh is delayed; the issue has been identified, the fix is being implemented, and we expect all data to be refreshed at 10:00 AM ET.

2. 7 Nisan 2026 15:02 UTCresolved

   The issue with the Merchant Analytics data refresh is fixed. All data is now refreshed.

1. 12 Şubat 2026 14:59 UTCinvestigating

   We are currently investigating an error on the Renewal Rate Dashboard

2. 12 Şubat 2026 15:17 UTCresolved

   This error has been resolved.

1. 17 Aralık 2025 17:21 UTCinvestigating

   We are currently seeing degraded admin accessibility in the merchant portal and are investigating.

2. 17 Aralık 2025 17:35 UTCinvestigating

   We are starting to see resolution and are continuing to investigate.

3. 17 Aralık 2025 17:36 UTCinvestigating

   We are starting to see some recovery and are continuing to work to get fully resolved.

4. 17 Aralık 2025 18:06 UTCmonitoring

   A fix has been implemented, and we are seeing full recovery.

5. 17 Aralık 2025 18:24 UTCresolved

   This incident has been resolved.

1. 16 Aralık 2025 22:11 UTCinvestigating

   We are currently receiving reports of API degradation affecting several services, including product search within the Recharge admin for some users. Our team is actively investigating the issue.

2. 16 Aralık 2025 22:50 UTCinvestigating

   We are still investigating reports of API degradation affecting several services, including product search within the Recharge admin and customer portal access issues for some users.

3. 16 Aralık 2025 23:05 UTCmonitoring

   A fix has been implemented and we are seeing recovery.

4. 16 Aralık 2025 23:44 UTCresolved

   This has been resolved.

1. 9 Kasım 2025 18:06 UTCinvestigating

   We are currently investigating an issue impacting charge processing.

2. 9 Kasım 2025 19:32 UTCidentified

   The issue has been identified, and a fix is being implemented.

3. 10 Kasım 2025 15:54 UTCidentified

   A fix has been deployed. Our team is now working on cleanup of impacted charges.

4. 10 Kasım 2025 18:11 UTCidentified

   We are continuing to review and work on impacted charges.

5. 10 Kasım 2025 21:54 UTCidentified

   We are continuing to work on a fix for this issue.

6. 11 Kasım 2025 17:05 UTCidentified

   At this time only a limited subset of stores are impacted and our team is working to address lingering issues. Store updates will continue to be made throughout the day.

7. 13 Kasım 2025 00:36 UTCresolved

   The root cause of this incident has been resolved. Those impacted will receive further communication.

1. 4 Kasım 2025 21:25 UTCidentified

   We are aware of an issue impacting Sendgrid use in some stores. Our team is investigating.

2. 4 Kasım 2025 22:07 UTCresolved

   We are observing full recovery and will continue monitoring.

1. 23 Ekim 2025 13:42 UTCidentified

   Data may be missing from email analytics for 10/22/25 on some stores. Additionally, this may cause some email analytic dashboard tiles to appear without values.

2. 27 Ekim 2025 19:13 UTCresolved

   This has been resolved.

1. 20 Ekim 2025 13:38 UTCidentified

   Due to a third party provider outage, there is some stale data displayed on the analytics dashboards for 10/19/25 and the drill down queries within the reports may not work as expected. Our team is monitoring the third party outage and recovery, and will be able to update the data once it is resolved.

2. 20 Ekim 2025 22:05 UTCresolved

   This issue has been resolved and all data has been updated.

1. 16 Ekim 2025 20:25 UTCinvestigating

   We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this. In the meantime you can access your Recharge admin by amending the end of the URL to /merchant/home

2. 16 Ekim 2025 20:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 16 Ekim 2025 21:54 UTCresolved

   This issue has been resolved.

1. 10 Ekim 2025 12:09 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 10 Ekim 2025 13:45 UTCmonitoring

   The issue has been resolved, and all data is up to date.

3. 10 Ekim 2025 13:46 UTCresolved

   The issue has been resolved, and all data is up to date.

1. 9 Ekim 2025 10:40 UTCidentified

   The issue with the Analytics drill-down data has been resolved. All reports/exports should be working as expected.

2. 9 Ekim 2025 14:50 UTCresolved

   This incident has been resolved.

1. 29 Eylül 2025 21:37 UTCinvestigating

   We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this. In the meantime, you can access your Recharge admin by amending the end of the URL to /merchant/home.

2. 29 Eylül 2025 22:26 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 Eylül 2025 23:10 UTCresolved

   This issue has been resolved.