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    Red Canary kesinti geçmişi

    50 Red Canary incidents · Nisan 2024 — official updates, affected components, duration and resolution details.

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    Tespit gecikme gecikme gecikme gecikme gecikme gecikme gecikme gecikme gecikme gecikme gecikme gecikti

    Başlangıç 15 Ekim 2026 03:14 UTC · 1h 58m

    OutageKritik olay
    Etkilenen bileşenler
    SentinelOneEmailVMware Carbon Black Response hosted by Red CanaryOktaPalo Alto Networks Cortex XDRTrend Micro Endpoint Detection and ResponseRed Canary Linux EDRAPI RequestsAmazon Web ServicesCrowdstrike FalconElastic Endpoint SecurityProofpoint TAPSentinelOneSMSWeb PortalVMware Carbon Black Hosted EDRVMware Carbon Black CloudCrowdStrike FalconIngestionMicrosoftVoiceDetectionsMicrosoft EntraMicrosoftMicrosoft Office 365LaceworkCarbon Black CloudGoogle Cloud PlatformJamf Threat DefenseMicrosoft AzureSearch
    1. 15 Ekim 2026 03:14 UTCinvestigating

      Şu anda veri işleme gecikmelerini deneyimliyoruz, bazı müşterilere geç bildirimde bulunacağız. Bu olay ek bilgi olarak güncellenecektir.

    2. 15 Ekim 2026 03:19 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 15 Ekim 2026 03:43 UTCidentified

      Telemetri gecikiyor ve sistemler bu konu için bir düzeltme üzerinde çalışmaya devam ettikçe bozuluyor.

    4. 15 Ekim 2026 05:12 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Investigating issues with delayed telemetry processing

    Başlangıç 29 Haziran 2026 19:07 UTC · 7h 38m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SentinelOneVMware Carbon Black Response hosted by Red CanaryPalo Alto Networks Cortex XDRTrend Micro Endpoint Detection and ResponseRed Canary Linux EDRVMware Carbon Black Hosted EDRVMware Carbon Black CloudCrowdStrike FalconMicrosoftDetectionsJamf Threat Defense
    1. 29 Haziran 2026 19:07 UTCidentified

      The issue has been identified and we are currently working on a fix.

    2. 30 Haziran 2026 01:46 UTCmonitoring

      A fix has been implemented and we are monitoring results.

    3. 30 Haziran 2026 02:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 30 Haziran 2026 02:44 UTCresolved

      This incident has been resolved.

    Detection delayed for CrowdStrike customers

    Başlangıç 16 Mayıs 2026 20:13 UTC · 36m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CrowdStrike FalconDetections
    1. 16 Mayıs 2026 20:17 UTCidentified

      Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.

    2. 16 Mayıs 2026 20:49 UTCresolved

      This incident has been resolved.

    Cloudtrail and GuardDuty alert processing delay

    Başlangıç 8 Mayıs 2026 22:40 UTC · 7h 6m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Amazon Web Services
    1. 8 Mayıs 2026 22:40 UTCinvestigating

      We are investigating an issue impacting AWS ingestors, which is causing a delay in our processing of Cloudtrail and GuardDuty alerts.

    2. 8 Mayıs 2026 23:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 Mayıs 2026 05:46 UTCresolved

      This incident has been resolved.

    Investigating issues with delayed detections

    Başlangıç 8 Nisan 2026 19:50 UTC · 2h 26m

    Pending
    Etkilenen bileşenler
    Detections
    1. 8 Nisan 2026 19:50 UTCmonitoring

      We are currently investigating reports of intermittent detection delays. The issue has been identified and a fix has been implemented. We are monitoring the system to confirm that it is returning to normal operations.

    2. 8 Nisan 2026 22:16 UTCresolved

      Monitoring has confirmed the system is operating normally and detections are no longer delayed.

    Investigating Issues with Google Cloud Platform

    Başlangıç 6 Nisan 2026 23:26 UTC · 4h 7m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Google Cloud Platform
    1. 6 Nisan 2026 23:26 UTCinvestigating

      We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly. Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.

    2. 7 Nisan 2026 02:19 UTCmonitoring

      We are monitoring the system to confirm that it is returning to normal operations.

    3. 7 Nisan 2026 03:34 UTCresolved

      This incident has been resolved.

    Investigating issues with VMware Carbon Black Response

    Başlangıç 4 Aralık 2025 22:33 UTC · 3h 23m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    VMware Carbon Black Response hosted by Red CanaryDetections
    1. 4 Aralık 2025 22:33 UTCmonitoring

      We are investigating ingestion issues with VMware Carbon Black Response services hosted by Red Canary. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted. The issue has been identified and a fix is being implemented. We are monitoring the system to confirm that it is returning to normal operations.

    2. 5 Aralık 2025 01:56 UTCresolved

      This incident has been resolved.

    Data processing delays

    Başlangıç 11 Kasım 2025 12:33 UTC · 24m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Detections
    1. 11 Kasım 2025 12:33 UTCmonitoring

      We are currently experiencing data processing delays, resulting in late detection notification to some customers.

    2. 11 Kasım 2025 12:57 UTCresolved

      This incident has been resolved.

    Intermittent Delays for Cloud and Identity Data

    Başlangıç 31 Ekim 2025 18:17 UTC · 18h 11m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Detections
    1. 31 Ekim 2025 18:17 UTCidentified

      We have identified an issue that is causing intermittent delays in processing cloud and identity data. We are actively working on a fix. Detections may be delayed.

    2. 31 Ekim 2025 21:55 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 1 Kasım 2025 12:28 UTCresolved

      This incident has been resolved.

    Investigating issues resulting from reported Azure outage

    Başlangıç 29 Ekim 2025 17:16 UTC · 5h 2m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    DetectionsMicrosoft Office 365
    1. 29 Ekim 2025 17:16 UTCinvestigating

      We are aware of a reported degradation with the manage.office.com domain that is impacting some Microsoft Office 365 services. At this time telemetry and detections for Microsoft Office 365 External Service Integrations may be delayed.

    2. 29 Ekim 2025 21:43 UTCmonitoring

      Microsoft Office 365 external service integrations are now functioning as expected. Detections may be delayed as we process the backlog.

    3. 29 Ekim 2025 22:18 UTCresolved

      This incident has been resolved.

    Data Processing Delays for Google Workspace

    Başlangıç 27 Ekim 2025 21:06 UTC · 1h 12m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Detections
    1. 27 Ekim 2025 21:06 UTCidentified

      We identified an issue impacting data processing for Google Workspace customers and have implemented a fix. Detections may be delayed.

    2. 27 Ekim 2025 22:18 UTCresolved

      This incident has been resolved.

    Data processing delays

    Başlangıç 24 Ekim 2025 16:17 UTC · 5h 37m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Detections
    1. 24 Ekim 2025 16:17 UTCmonitoring

      We are processing a large backlog of data and detections may be delayed.

    2. 24 Ekim 2025 21:53 UTCresolved

      This incident has been resolved.

    Investigating issues resulting from reported AWS outage

    Başlangıç 20 Ekim 2025 16:38 UTC · 6h 17m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    VMware Carbon Black Response hosted by Red CanaryJamf Threat Defense
    1. 20 Ekim 2025 16:38 UTCmonitoring

      We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.

    2. 20 Ekim 2025 22:55 UTCresolved

      This incident has been resolved. Services are operating as expected.

    Investigating issues resulting from reported AWS outage

    Başlangıç 20 Ekim 2025 10:09 UTC · 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    VMware Carbon Black Response hosted by Red CanaryJamf Threat Defense
    1. 20 Ekim 2025 10:09 UTCmonitoring

      We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.

    2. 20 Ekim 2025 10:31 UTCresolved

      This incident has been resolved. Services are operating as expected.

    Red Canary portal issue under investigation

    Başlangıç 15 Ekim 2025 21:20 UTC · 3h 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Portal
    1. 15 Ekim 2025 21:20 UTCinvestigating

      We are currently investigating an issue with some pages being unavailable in the Red Canary portal. We will update this incident as more information becomes available.

    2. 15 Ekim 2025 21:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 Ekim 2025 23:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Ekim 2025 00:56 UTCresolved

      This incident has been resolved.

    Web Portal / API errors

    Başlangıç 18 Eylül 2025 18:18 UTC · 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    API RequestsWeb Portal
    1. 18 Eylül 2025 18:18 UTCidentified

      We have identified an issue that is causing the Red Canary web portal and API requests to return errors intermittently for some customers. We are implementing a fix and will update this incident upon resolution of the impact.

    2. 18 Eylül 2025 18:40 UTCresolved

      This incident has been resolved.

    Some portal pages are degraded or may appear missing

    Başlangıç 10 Eylül 2025 17:39 UTC · 51m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    API RequestsWeb Portal
    1. 10 Eylül 2025 17:39 UTCidentified

      We have identified an issue that may be causing a degraded portal experience for our customers. Some portal pages may be slower to respond or appear missing. A fix has been identified and is currently being implemented and tested. We will provide more information as soon as possible.

    2. 10 Eylül 2025 18:30 UTCresolved

      Our fix has been implemented, tested, and deployed. We've validated the portal is no longer degraded and pages that may have appeared to be missing are present.

    Data ingest delayed for SentinelOne customers

    Başlangıç 13 Ağustos 2025 20:49 UTC · 22h 13m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SentinelOneSentinelOneDetections
    1. 13 Ağustos 2025 20:49 UTCidentified

      SentinelOne declared an incident earlier today that has caused delays in receiving data from their platform: https://status.sentinelone.com/incidents/b03z8dft06hs We have engaged SentinelOne to determine how large their backlogs are and when we can expect to see data flow resume. We will update this incident as we learn more. Detections based on SentinelOne data may be delayed.

    2. 14 Ağustos 2025 19:02 UTCresolved

      This incident has been resolved. SentinelOne has fixed the issue on their end, processed their backlog, and we are receiving data again.

    Broadcom VMware Carbon Black Cloud Alert Delays

    Başlangıç 12 Ağustos 2025 15:35 UTC · 2h 3m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    DetectionsCarbon Black Cloud
    1. 12 Ağustos 2025 15:35 UTCinvestigating

      We are currently observing errors with Broadcom VMware Carbon Black Cloud's alert APIs. Ingestion of CBC alerts are currently failing. We have engaged CBC to determine the cause of the errors and will post more information here as we get it. Detections based on CBC alerts may be delayed.

    2. 12 Ağustos 2025 17:38 UTCresolved

      We have determined the errors are due to a configuration change with CBC that required customers to make changes to their environments. Therefore this affects a small percentage of our customers and we are engaging with them directly to make the required changes.

    CBC Auth Issue

    Başlangıç 18 Temmuz 2025 16:31 UTC · 3h 15m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    VMware Carbon Black CloudCarbon Black Cloud
    1. 18 Temmuz 2025 16:31 UTCinvestigating

      We are tracking an outage with Broadcom that is affecting authentication to Carbon Black Cloud environments. Active Remediation response actions may be delayed.

    2. 18 Temmuz 2025 16:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 Temmuz 2025 16:53 UTCinvestigating

      A link to the Broadcom status can be found here: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

    4. 18 Temmuz 2025 17:02 UTCidentified

      Broadcom has updated the status to Identified. We are tracking process. https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

    5. 18 Temmuz 2025 18:44 UTCmonitoring

      Broadcom has implemented a fix and we are monitoring progress. Broadcom Status Page: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

    6. 18 Temmuz 2025 19:46 UTCresolved

      This incident has been resolved.