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    Redshelf kesinti geçmişi

    47 Redshelf incidents · Ocak 2018 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    AWS Outage

    Başlangıç 20 Ekim 2025 13:40 UTC · 6h 9m

    OutageKritik olay
    Etkilenen bileşenler
    WebsiteeReaderManagement Tools
    1. 20 Ekim 2025 13:40 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Ekim 2025 17:17 UTCinvestigating

      Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved.

    3. 20 Ekim 2025 19:30 UTCmonitoring

      AWS services are beginning to recover. We apologize for any inconvenience and will continue to monitoring update this hourly until the problem is solved.

    4. 20 Ekim 2025 19:49 UTCresolved

      We've confirmed our upstream AWS issues have been resolved. Our services are recovering and should be fully operational. We're continuing to monitor.

    White Label Connectivity Issues

    Başlangıç 15 Ağustos 2025 20:02 UTC · 24m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    WebsiteManagement Tools
    1. 15 Ağustos 2025 20:02 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Ağustos 2025 20:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 Ağustos 2025 20:26 UTCresolved

      This incident has been resolved.

    eReader Interruption

    Başlangıç 5 Aralık 2024 19:39 UTC · 42m

    Pending
    Etkilenen bileşenler
    eReader
    1. 5 Aralık 2024 19:39 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Aralık 2024 20:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Aralık 2024 20:21 UTCresolved

      This incident has been resolved.

    RedShelf Site Interruption

    Başlangıç 24 Mayıs 2024 15:32 UTC · 1h 38m

    OutageKritik olay
    Etkilenen bileşenler
    Website
    1. 24 Mayıs 2024 15:32 UTCinvestigating

      Some users have reported service degradation when trying to access materials. Our team is currently investigating.

    2. 24 Mayıs 2024 16:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Mayıs 2024 17:10 UTCresolved

      This incident has been resolved.

    RedShelf Interruption

    Başlangıç 4 Eylül 2023 22:13 UTC · 17m

    OutageKritik olay
    Etkilenen bileşenler
    Website
    1. 4 Eylül 2023 22:13 UTCinvestigating

      We are currently investigating this issue.

    2. 4 Eylül 2023 22:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Eylül 2023 22:30 UTCresolved

      This incident has been resolved.

    RedShelf Site Interuption

    Başlangıç 16 Haziran 2023 15:35 UTC · 2h 8m

    OutageKritik olay
    Etkilenen bileşenler
    Website
    1. 16 Haziran 2023 15:35 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Haziran 2023 15:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Haziran 2023 15:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Haziran 2023 17:43 UTCresolved

      This incident has been resolved.

    eReader Degraded Performance

    Başlangıç 26 Nisan 2023 14:36 UTC · 3h 40m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    eReader
    1. 26 Nisan 2023 14:36 UTCinvestigating

      We are currently investigating this issue.

    2. 26 Nisan 2023 15:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Nisan 2023 18:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Nisan 2023 18:16 UTCresolved

      This incident has been resolved.

    eReader Degraded Performance

    Başlangıç 17 Ocak 2023 17:55 UTC · 1h 6m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    eReader
    1. 17 Ocak 2023 17:55 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Ocak 2023 18:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Ocak 2023 18:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Ocak 2023 19:00 UTCresolved

      This incident has been resolved.

    eReader Interruption

    Başlangıç 4 Aralık 2022 23:12 UTC · 23h 5m

    OutageKritik olay
    Etkilenen bileşenler
    eReader
    1. 4 Aralık 2022 23:12 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Aralık 2022 16:09 UTCinvestigating

      At approximately 5:00 pm CT on Sunday, December 4, the RedShelf eReader experienced a disruption that has persisted into the morning of Monday, December 5. Our teams are using all available resources to restore access to the eReader. We realize this is a critical time for students, and we are doing everything in our power to restore service as quickly as possible.

    3. 5 Aralık 2022 21:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Aralık 2022 22:16 UTCresolved

      This incident has been resolved.

    eReader Increased Error Rate

    Başlangıç 26 Mayıs 2022 17:08 UTC · 31m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    eReader
    1. 26 Mayıs 2022 17:08 UTCinvestigating

      We are currently investigating this issue.

    2. 26 Mayıs 2022 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Mayıs 2022 17:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Mayıs 2022 17:39 UTCresolved

      This incident has been resolved.

    Increased Error Rate

    Başlangıç 27 Nisan 2022 14:26 UTC · 30m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    eReader
    1. 27 Nisan 2022 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Nisan 2022 14:55 UTCresolved

      This incident has been resolved.

    Increased Error Rate

    Başlangıç 20 Ocak 2022 17:58 UTC · 2h 47m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Website
    1. 20 Ocak 2022 17:58 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Ocak 2022 20:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Ocak 2022 20:44 UTCresolved

      This incident has been resolved.

    eReader Increased Error Rate

    Başlangıç 6 Ocak 2022 16:42 UTC · 1h 42m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    eReader
    1. 6 Ocak 2022 16:42 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Ocak 2022 16:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 Ocak 2022 18:24 UTCresolved

      This incident has been resolved.

    RedShelf Error Rate

    Başlangıç 23 Ağustos 2021 13:57 UTC · 9d 5h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Website
    1. 23 Ağustos 2021 13:57 UTCinvestigating

      We are currently investigating this issue.

    2. 23 Ağustos 2021 16:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 Ağustos 2021 17:53 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 24 Ağustos 2021 00:25 UTCmonitoring

      Our site appears to be working; we are monitoring it closely to confirm the issue has been resolved.

    5. 24 Ağustos 2021 01:49 UTCmonitoring

      Known RedShelf performance issues have now been addressed with a preliminary fix. We are actively monitoring platform performance.

    6. 26 Ağustos 2021 22:56 UTCmonitoring

      No new issues have been reported. We continue to monitor performance.

    7. 1 Eylül 2021 19:48 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Başlangıç 10 Haziran 2021 13:31 UTC · 6h 5m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Website
    1. 10 Haziran 2021 13:31 UTCinvestigating

      We are currently investigating this issue.

    2. 10 Haziran 2021 15:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Haziran 2021 15:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Haziran 2021 19:36 UTCresolved

      This incident has been resolved.

    eReader Outage

    Başlangıç 2 Mart 2021 18:14 UTC · 1h 1m

    OutageKritik olay
    Etkilenen bileşenler
    eReader
    1. 2 Mart 2021 18:14 UTCinvestigating

      We are currently investigating this issue.

    2. 2 Mart 2021 18:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 Mart 2021 19:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 Mart 2021 19:15 UTCresolved

      This incident has been resolved.

    RedShelf Management Tools Outage

    Başlangıç 20 Şubat 2021 14:30 UTC · 3h 33m

    OutageKritik olay
    Etkilenen bileşenler
    Management Tools
    1. 20 Şubat 2021 14:30 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Şubat 2021 17:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Şubat 2021 18:03 UTCresolved

      This incident has been resolved.

    RedShellf Outage

    Başlangıç 12 Ocak 2021 21:55 UTC · 3h 3m

    Pending
    Etkilenen bileşenler
    Website
    1. 12 Ocak 2021 21:55 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Ocak 2021 22:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Ocak 2021 22:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Ocak 2021 00:58 UTCresolved

      This incident has been resolved.

    eReader Outage

    Başlangıç 19 Ekim 2020 22:04 UTC · 2h 58m

    OutageKritik olay
    Etkilenen bileşenler
    eReader
    1. 19 Ekim 2020 22:04 UTCinvestigating

      eReader is not responding to requests to read content at this time. The team is actively investigating.

    2. 19 Ekim 2020 22:18 UTCidentified

      We have identified the problem. Still seeing intermittent slowness.

    3. 19 Ekim 2020 23:22 UTCidentified

      We’re currently experiencing performance issues with the RedShelf eReader and are working diligently to address the issue. We estimate that all users may be affected for the next hour.

    4. 20 Ekim 2020 00:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20 Ekim 2020 01:01 UTCresolved

      All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please visit solve.redshelf.com and we’d be happy to address any problems.

    Investigating Performance Issues

    Başlangıç 14 Ekim 2020 19:27 UTC · 20m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    eReader
    1. 14 Ekim 2020 19:27 UTCinvestigating

      We’re currently looking into reports of performance issues and will provide updates as we have additional information.

    2. 14 Ekim 2020 19:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Ekim 2020 19:47 UTCresolved

      All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please visit solve.redshelf.com and we’d be happy to address any problems.