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    53 Remind incidents · Haziran 2021 — official updates, affected components, duration and resolution details.

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    Bazı Remind Kullanıcılar Hataları veya Gecikmelerini Açıklama

    Başlangıç 24 Eylül 2026 18:29 UTC · 2h 13m

    Pending
    Etkilenen bileşenler
    Website
    1. 24 Eylül 2026 18:29 UTCinvestigating

      Kullanıcılar eklemek veya güncellemek dahil olmak üzere Remind'deki geçici hataları ve gecikme raporları araştırıyoruz. Bazı eylemler her zaman dışarı çıkabilir veya her zaman tamamlamak için daha uzun sürebilir. Kısa bir süre içinde bir güncelleme sağlayacağız.

    2. 24 Eylül 2026 18:41 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 24 Eylül 2026 19:32 UTCidentified

      Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

    4. 24 Eylül 2026 19:48 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    5. 24 Eylül 2026 20:43 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Virtual Phone Outage

    Başlangıç 10 Ağustos 2026 16:33 UTC · 35m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Phone Calls
    1. 10 Ağustos 2026 16:33 UTCinvestigating

      We identified several outages across Virtual Phone for placing & receiving calls, as well as noticing several calls being dropped.

    2. 10 Ağustos 2026 17:08 UTCresolved

      This incident has been resolved.

    Remind Rostering & Data Processing Gecikleri

    Başlangıç 30 Haziran 2026 21:40 UTC · 1h 25m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Rostering
    1. 30 Haziran 2026 21:40 UTCinvestigating

      Bazı kullanıcıların rostering ve veri işleme ile gecikme yaşadığını bildiriyoruz. Kısa bir süre içinde bir güncelleme sağlayacağız.

    2. 30 Haziran 2026 21:42 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 30 Haziran 2026 23:05 UTCresolved

      Biz tespit ettik ve konu için bir düzeltme yaptık. Sorunun çözüldüğünü doğruladık.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    81010 Short Code SMS Degradation

    Başlangıç 14 Mayıs 2026 18:24 UTC · 5h 20m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 14 Mayıs 2026 18:24 UTCinvestigating

      We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

    2. 14 Mayıs 2026 19:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 Mayıs 2026 19:33 UTCinvestigating

      We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.

    4. 14 Mayıs 2026 19:58 UTCidentified

      We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.

    5. 14 Mayıs 2026 22:18 UTCidentified

      We are continuing to fix the identified issue.

    6. 14 Mayıs 2026 23:44 UTCresolved

      This incident is resolved.

    Users are encountering issues with accessing or using Remind web & mobile apps

    Başlangıç 20 Ekim 2025 13:51 UTC · 6h 12m

    Pending
    Etkilenen bileşenler
    iOS AppAndroid AppText Messages (SMS)Phone CallsWebsite
    1. 20 Ekim 2025 13:51 UTCidentified

      The Remind experiencing system issues at this time due to a mass AWS outage this morning. Our team is diligently working to solve the problem.

    2. 20 Ekim 2025 15:19 UTCidentified

      AWS is recovering. We will continue working on the remaining issues.

    3. 20 Ekim 2025 15:21 UTCmonitoring

      AWS has implemented a fix, and we're monitoring for full recovery.

    4. 20 Ekim 2025 15:41 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 20 Ekim 2025 16:19 UTCmonitoring

      Our team is working hard to create capacity for our critical services. While our web & mobile app experience may still be degraded, our text and voice services are operational.

    6. 20 Ekim 2025 17:49 UTCmonitoring

      We're continuing to see signs of recovery, but elevated error rates will likely continue. Our team is still hard at work on this issue!

    7. 20 Ekim 2025 19:29 UTCmonitoring

      Remind should how be error free but still potentially slow as we continue to rebalance capacity. We'll keep working to resolve the latency!

    8. 20 Ekim 2025 20:03 UTCresolved

      Remind should now be back to normal!

    Errors with Translations

    Başlangıç 12 Haziran 2025 18:41 UTC · 1d 10h

    Pending
    Etkilenen bileşenler
    Website
    1. 12 Haziran 2025 18:41 UTCinvestigating

      Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.

    2. 12 Haziran 2025 19:08 UTCmonitoring

      It looks like translations are working correctly now. We will continue monitoring.

    3. 14 Haziran 2025 04:47 UTCresolved

      This incident has been resolved.

    Remind Message Delivery Errors

    Başlangıç 30 Mayıs 2025 17:32 UTC · 28m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 30 Mayıs 2025 17:32 UTCinvestigating

      We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!

    2. 30 Mayıs 2025 18:00 UTCresolved

      This incident has been resolved.

    Remind Errors

    Başlangıç 27 Mayıs 2025 15:45 UTC · 3h 32m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Phone Calls
    1. 27 Mayıs 2025 15:45 UTCinvestigating

      We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!

    2. 27 Mayıs 2025 17:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 Mayıs 2025 19:16 UTCresolved

      This incident has been resolved.

    Delayed | Text Message Deliveries - AT&T

    Başlangıç 26 Nisan 2025 00:45 UTC · 20d 18h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 26 Nisan 2025 00:45 UTCmonitoring

      Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 28 Nisan 2025 19:40 UTCmonitoring

      Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    3. 7 Mayıs 2025 21:49 UTCmonitoring

      Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    4. 20 Mayıs 2025 18:47 UTCresolved

      AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.

    Undelivered Text Message Deliveries

    Başlangıç 3 Şubat 2025 15:03 UTC · 3h 34m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 3 Şubat 2025 15:03 UTCidentified

      Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

    2. 3 Şubat 2025 15:25 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 3 Şubat 2025 18:37 UTCresolved

      This incident has been resolved.

    Chats not loading on remind.com after signing in

    Başlangıç 19 Aralık 2024 12:45 UTC · 0m

    OutageBüyük çaplı olay
    1. 20 Aralık 2024 02:36 UTCresolved

      Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.

    Failed Text Message Deliveries

    Başlangıç 1 Temmuz 2024 19:24 UTC · 1d 18h

    Pending
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 1 Temmuz 2024 19:24 UTCidentified

      Remind's providers alerted us of an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 3 Temmuz 2024 13:59 UTCresolved

      This incident has been resolved.

    Failed Text Message Deliveries

    Başlangıç 26 Haziran 2024 18:49 UTC · 5h 13m

    Pending
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 26 Haziran 2024 18:49 UTCmonitoring

      Remind is experiencing failures in delivering text messages to some Remind participants. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected. Remind is continuing to monitor the situation. Text messages should continue to work for most customers.

    2. 27 Haziran 2024 00:02 UTCresolved

      This incident has been resolved.

    Failed Text Message Deliveries

    Başlangıç 26 Haziran 2024 00:14 UTC · 17h 38m

    Pending
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 26 Haziran 2024 00:14 UTCidentified

      Remind is investigating an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 26 Haziran 2024 10:17 UTCmonitoring

      Remind is continuing to monitor the situation. Text messages should continue to work for most customers. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    3. 26 Haziran 2024 17:53 UTCresolved

      This incident has been resolved.

    Tutors are being kicked out of sessions

    Başlangıç 13 Aralık 2023 23:57 UTC · 3h 4m

    Pending
    Etkilenen bileşenler
    SupportVideo
    1. 13 Aralık 2023 23:57 UTCinvestigating

      We are currently investigating this issue.

    2. 14 Aralık 2023 03:01 UTCresolved

      This incident has been resolved.

    Degraded Performance | iOS App Login

    Başlangıç 8 Kasım 2023 17:30 UTC · 2h 52m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    iOS App
    1. 8 Kasım 2023 17:30 UTCinvestigating

      We are currently experiencing some inability to log in to our iOS App when using the latest version (v14.23). This only impacts users running this version. We've identified the cause of the login errors and are working to push the update to the App Store as quickly as possible.

    2. 8 Kasım 2023 20:21 UTCresolved

      Remind iOS (v14.23.1) has been released. If you experienced the inability to log in, please manually update your Remind app to this version for resolution. Thank you for being patient while we resolved these issues.

    Degraded Performance | Distance Learning Session Access

    Başlangıç 3 Kasım 2023 14:00 UTC · 0m

    Pending
    1. 6 Kasım 2023 15:28 UTCresolved

      Our Tutoring customers may not have been able to log in to their distance learning sessions successfully. Our engineers identified the root cause and deployed a resolution on 11/04.

    Degraded Performance | iOS

    Başlangıç 30 Ekim 2023 15:58 UTC · 2h 27m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    iOS App
    1. 30 Ekim 2023 15:58 UTCidentified

      We are currently experiencing some iOS App crashes when launching the app. This will affect folks who have updated to our latest iOS App version from the App Store. We've identified the cause of these crashes and are working to push the update to the App Store as quickly as possible.

    2. 30 Ekim 2023 18:24 UTCresolved

      Remind iOS (v14.22.1) has been released. If you experienced the crash, please manually update your Remind app to this version. Thank you for your patience while we resolved these issues.

    Remind Outage | Website and services unavailable

    Başlangıç 31 Ağustos 2023 13:47 UTC · 53m

    OutageKritik olay
    Etkilenen bileşenler
    Email MessagesSupportVideoiOS AppAndroid AppText Messages (SMS)Phone CallsRosteringWebsiteMessaging
    1. 31 Ağustos 2023 13:47 UTCinvestigating

      The Remind service is currently experiencing downtime. Our team is engaged and working toward resolution as quickly as possible. We will share updates as they are available here.

    2. 31 Ağustos 2023 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 31 Ağustos 2023 14:32 UTCidentified

      Our team has identified the issue and corrected it. We continue to investigate and monitor performance-related issues at this time.

    4. 31 Ağustos 2023 14:40 UTCresolved

      This incident has been resolved.

    Delayed | Text Message Deliveries

    Başlangıç 18 Ağustos 2023 00:36 UTC · 1h 16m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Text Messages (SMS)
    1. 18 Ağustos 2023 00:36 UTCidentified

      Remind's providers alerted us they were experiencing delays in delivering text messages to some Remind participants. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 18 Ağustos 2023 01:52 UTCresolved

      Remind's providers have resolved the delays in delivering text messages to Remind participants. Some messages sent between 5:02p - 6:47p Pacific were delayed in reaching their recipients. At this time, all messages have been successfully delivered.