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RSC Login is experiencing degraded availability in EU-2 region Symptom(s): Users are experiencing errors while attempting to log in to RSC Workaround: None at this time. Incident Start Time: 02/27/2026 10:24 PM UTC Our engineering team is actively investigating to resolve this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Some users might experience errors while accessing RSC UI. Incident Start Time: 11/30/2025 6:40 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

RSC UI is experiencing degraded availability in EU-2 region Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 11/19/2025 08:40 AM UTC Our engineering team is actively investigating to resolve this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS Symptom(s): All jobs for AWS snappables might fail Incident Start Time: 10/20/2025 07:16 AM UTC Workaround: None at this time We are monitoring the situation as AWS continues to remediate the impact across their services.

AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

This incident has been resolved.

RSC UI is experiencing degraded availability Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 09/30/2025 02:15 PM UTC Our engineering team is actively investigating to resolve this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Users experiencing errors while accessing RSC UI. Workaround: None at this time. Incident Start Time: 11:29 PM UTC

The issue has been identified and a fix is being implemented.

We are starting to see signs of recovery and working on further mitigation to bring the service back to normal operating state.

This incident has been resolved.

We have noticed degraded availability for Rubrik Security Cloud. We are currently investigating the issue. Symptoms: We are still investigating the scope of the issue. Incident Start Time: 06/12/2025 05:59 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

Our upstream provider, Google Cloud, is experiencing an issue which impacts multiple products within Rubrik Security Cloud.

Rubrik Security Cloud services are recovering. We are actively monitoring the status updates from Google Cloud.

This incident has been resolved.

Rubrik Security Cloud login experienced degraded availability in the AU-1 and JP-1 region. Symptom(s): Users might not have been able to login Workaround: None at this time. Incident Start Time: 05/29/2025 5:47 PM UTC Incident End Time: 05/29/2025 6:49 PM UTC The issue has been resolved.

RSC UI is experiencing is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 04/08/2025 10:45 AM UTC Our engineering team is actively investigating to resolve this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 02/13/2025 02:00 PM UTC Our engineering team is actively investigating to resolve this issue.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:20 PM UTC

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The incident has been resolved.

Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:00 PM UTC

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The incident has been resolved.

Users might have experienced login failures and the issue has been resolved. Incident Start Time: 11/10/2024 05:02 AM UTC Incident End Time: 11/10/2024 05:40 AM UTC

There is an ongoing outage on Azure in the US East region, as a result of this outage Indexing, Archival and Recovery from Archived snapshots might fail for Azure Snappables Please refer to the following link for more details on the Azure outage: https://x.com/azuresupport/status/1803648742223974649?s=46&t=lWDlRmFRgFlJUNa7RGGNSA Symptoms: Jobs related to Azure snappables might fail. Incident Start Time: 06/20/2024 04:39  AM UTC Workaround: None at this time. We are monitoring the situation as Azure continues to remediate the impact across their services.

We are closely monitoring status of the issue from AzureSupport.

We are continuing to monitor for any further issues.

This incident has been resolved.

Rubrik Security Cloud UI is experiencing degraded availability for region US-2. Symptom(s): Some users may experience errors while accessing the RSC UI. Workaround: None at this time. Incident Start Time: 4/25/2024 We are still working on the fix.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

RSC is experiencing an outage for EU-1. Symptom(s): Users might see errors while accessing RSC UI and Compliance might be affected. Workaround: None at this time. Incident Start Time: 03/11/2024 10:24 AM UTC Our engineering team is actively investigating to resolve this issue.

Our engineering team has identified the issue and is working towards a resolution.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The RSC UI for NAS Cloud Direct is experiencing degraded availability. Symptom(s): NAS Cloud Direct UI pages are not loading properly. Workaround: None at this time. Incident Start Time: 01/23/2023 10:46:00 AM UTC Our engineering team is currently investigating the issue.

The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues. We apologize for any inconvenience this may have caused and thank you for your patience as we worked to resolve the issue.

The issue with the NAS Cloud Direct UI has been resolved for all affected users as of Tuesday, 2024-01-23 23:48:00 UTC. We thank you for your patience while we worked on resolving the issue.

RSC UI is experiencing degraded availability Symptom(s): Few users may experience errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 1/17/2023 We are still working on the fix.

We deployed a fix and are actively monitoring the issue.

We have deployed the fix to production.

This incident has been resolved.

We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.

We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue. Symptoms: These jobs would be failed or stuck Incident Start Time: 12/12/2023 1 AM PST

Our engineering team continues to investigate the issue. We will provide an update soon.

The engineering team has identified a potential mitigation and is working to implement it.

The issue has been mitigated and services have been restored. We are continuously monitoring the services' health.

The incident has been resolved. We thank you for your patience while we worked on resolving the issue.

We are experiencing degraded performance for Microsoft 365 OneDrive jobs on Rubrik Security Cloud in the US-1 region. Symptom(s): OneDrive compliance will be impacted Incident Start Time: 11/16/2023 Workaround: None at this time. The engineering team has identified the issue. A fix has been implemented and we are monitoring the results.

The incident has been resolved. Microsoft 365 OneDrive backups are progressing as per configured SLAs It may take 24 to 48 hours for the compliance to reach normal levels