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    Rydoo kesinti geçmişi

    50 Rydoo incidents · Aralık 2022 — official updates, affected components, duration and resolution details.

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    Web app loading issues

    Başlangıç 7 Mayıs 2026 09:39 UTC · 59m

    Pending
    Etkilenen bileşenler
    Expense
    1. 7 Mayıs 2026 09:39 UTCinvestigating

      We're investigating reports of the web app getting stuck on loading. Our team is looking into it now. We'll share an update as soon as we know more.

    2. 7 Mayıs 2026 10:38 UTCresolved

      This incident has been resolved

    Degraded performance multi-action

    Başlangıç 12 Şubat 2026 18:51 UTC · 13h 41m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expense
    1. 12 Şubat 2026 18:51 UTCidentified

      We are currently experiencing performance issues with some multi-action items. Any multi-actions on expenses are scheduled, but they might take longer to execute than normal Our team is actively working on a solution, and we will provide updates as soon as we have more information.

    2. 13 Şubat 2026 08:33 UTCresolved

      This incident has been resolved.

    Degraded performance multi-action

    Başlangıç 12 Şubat 2026 16:24 UTC · 1h 52m

    Pending
    Etkilenen bileşenler
    Expense
    1. 12 Şubat 2026 16:24 UTCidentified

      We are currently experiencing performance issues with some multi-action items. Any multi-actions on expenses are scheduled, but they might take longer to execute than normal Our team is actively working on a solution, and we will provide updates as soon as we have more information.

    2. 12 Şubat 2026 18:16 UTCresolved

      This incident has been resolved.

    Unable to report expenses

    Başlangıç 9 Şubat 2026 13:05 UTC · 9h 5m

    Pending
    Etkilenen bileşenler
    Expense
    1. 9 Şubat 2026 13:05 UTCinvestigating

      Recently, some customers have been experiencing issues when reporting expenses. We are investigating the problem.

    2. 9 Şubat 2026 17:29 UTCmonitoring

      Several multi-action operations on expenses got delayed, but have now been completed. We will continue monitoring.

    3. 9 Şubat 2026 22:10 UTCresolved

      This incident has been resolved.

    Issues with expense overview/details on Web

    Başlangıç 7 Ocak 2026 12:55 UTC · 3h 40m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Expense
    1. 7 Ocak 2026 12:55 UTCidentified

      Some users are currently experiencing issues loading the expense overview and details on the web app. The mobile app works fine. A temporary workaround if your expenses are not loading on the web app: - Use an incognito/private window. - Use the mobile app. (This does not solve some projects/custom fields that might not be loading on the expense details in web.) Our team is actively working on a full solution, and we will provide updates as soon as we have more information.

    2. 7 Ocak 2026 16:35 UTCresolved

      The issue has been fully resolved. No workarounds needed.

    Degraded performance

    Başlangıç 10 Aralık 2025 08:55 UTC · 8h 21m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expense
    1. 10 Aralık 2025 08:55 UTCinvestigating

      We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

    2. 10 Aralık 2025 17:15 UTCresolved

      We’ve increased our baseline server capacity to better accommodate the higher end-of-year traffic. This improvement will stabilise performance during sudden peak demands and request surges.

    Degraded performance

    Başlangıç 9 Aralık 2025 10:58 UTC · 6h 57m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    ExpenseLogin/SSO
    1. 9 Aralık 2025 10:58 UTCinvestigating

      We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

    2. 9 Aralık 2025 17:55 UTCresolved

      This incident has been resolved.

    Cloudflare Outage Impacting Access to Rydoo

    Başlangıç 5 Aralık 2025 09:08 UTC · 15m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    APIMobileExpenseLogin/SSO
    1. 5 Aralık 2025 09:08 UTCinvestigating

      We are currently experiencing accessibility issues with the Rydoo web and mobile applications. The outage originates from a Cloudflare service disruption, which is preventing users in certain regions from connecting to our platform. Our team is actively monitoring Cloudflare’s status and working to mitigate customer impact where possible. We will provide updates as soon as more information becomes available. Meanwhile updated info can be found here or on https://www.cloudflarestatus.com/ Thank you for your patience.

    2. 5 Aralık 2025 09:14 UTCmonitoring

      A fix has been implemented at Cloudflare and we are monitoring the results.

    3. 5 Aralık 2025 09:23 UTCresolved

      This incident has been resolved

    Some issues with expense submission - Global Cloudflare Outage

    Başlangıç 18 Kasım 2025 14:31 UTC · 41m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expense
    1. 18 Kasım 2025 14:31 UTCmonitoring

      We have identified degradation of expense submission in the Rydoo Web and Mobile application due to a third-party outage at Cloudflare. When uploading a new receipt, the amount, recipient and similar fields may not be extracted automatically. Instead, you may temporarily have to input these fields manually. We are closely monitoring the situation while evaluating alternatives.

    2. 18 Kasım 2025 15:13 UTCresolved

      This incident has been resolved.

    Degraded performace

    Başlangıç 20 Ağustos 2025 08:41 UTC · 3h 53m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIExpense
    1. 20 Ağustos 2025 08:41 UTCinvestigating

      We are currently experiencing performance on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

    2. 20 Ağustos 2025 08:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 Ağustos 2025 12:33 UTCresolved

      The issue has been resolved.

    Partial outage

    Başlangıç 10 Haziran 2025 09:33 UTC · 28m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    APIIntegrationsExpenseLogin/SSO
    1. 10 Haziran 2025 09:33 UTCinvestigating

      We are experiencing a partial outage with our login pages. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.

    2. 10 Haziran 2025 09:39 UTCmonitoring

      Everything is operational again, but we will continue to monitor for a while.

    3. 10 Haziran 2025 10:01 UTCresolved

      This incident has been resolved.

    Receipt images not displaying

    Başlangıç 3 Nisan 2025 07:20 UTC · 3h 28m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    MobileExpense
    1. 3 Nisan 2025 08:13 UTCinvestigating

      The receipt images are currently not being displayed, we'll keep you informed on any progress.

    2. 3 Nisan 2025 08:13 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 3 Nisan 2025 08:13 UTCmonitoring

      Receipt images are available again, but we'll continue monitoring. Any uploads that were done between 9:16 and 9:24 CEST might need to be re-uploaded. Our apologies for any inconvenience.

    4. 3 Nisan 2025 08:14 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 3 Nisan 2025 10:48 UTCresolved

      This incident has been resolved.

    Receipt images not displaying

    Başlangıç 1 Nisan 2025 09:27 UTC · 3h 39m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expense
    1. 1 Nisan 2025 09:27 UTCidentified

      The receipt images are currently not being displayed, we'll keep you informed on any progress.

    2. 1 Nisan 2025 09:27 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 1 Nisan 2025 09:55 UTCmonitoring

      Receipt images are available again, but we'll continue monitoring. Any uploads that were done between 10:45 and 11:40 CET might need to be re-uploaded. Our apologies for any inconvenience.

    4. 1 Nisan 2025 13:06 UTCresolved

      This incident has been resolved.

    Degraded performance on reports

    Başlangıç 26 Mart 2025 10:25 UTC · 3h 44m

    Pending
    Etkilenen bileşenler
    Expense
    1. 26 Mart 2025 10:25 UTCmonitoring

      We were experiencing degraded performance on reporting. Some reports failed while others are delayed. A fix has been deployed and we are monitoring the situation. Failed reports will have to be manually re-generated in order to complete.

    2. 26 Mart 2025 14:09 UTCresolved

      This incident has been resolved.

    Degraded performance

    Başlangıç 8 Ekim 2024 19:30 UTC · 2h 14m

    Pending
    Etkilenen bileşenler
    APIIntegrationsMobileExpenseLogin/SSOInsights
    1. 8 Ekim 2024 19:30 UTCinvestigating

      We are currently experiencing performance on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

    2. 8 Ekim 2024 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Ekim 2024 21:44 UTCresolved

      This incident has been resolved.

    Degraded performance

    Başlangıç 16 Kasım 2023 12:45 UTC · 2h 16m

    Pending
    Etkilenen bileşenler
    Expense
    1. 16 Kasım 2023 14:44 UTCinvestigating

      We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

    2. 16 Kasım 2023 14:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Kasım 2023 15:02 UTCresolved

      This incident has been resolved.

    Issue with Approver/controller dashboards

    Başlangıç 19 Ekim 2023 08:32 UTC · 3h 4m

    Pending
    Etkilenen bileşenler
    Expense
    1. 19 Ekim 2023 08:32 UTCidentified

      We are currently experiencing some performance issues on our approver /controller dashboard pages. Our team has identified the issue and is actively working on a solution. We will provide updates as soon as we have more information.

    2. 19 Ekim 2023 08:42 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 19 Ekim 2023 10:54 UTCmonitoring

      A fix has been implemented and we're monitoring the situation.

    4. 19 Ekim 2023 11:35 UTCmonitoring

      This issue is now resolved

    5. 19 Ekim 2023 11:36 UTCresolved

      This issue is now resolved

    Partial outage with SFTP imports

    Başlangıç 18 Ekim 2023 07:00 UTC · 1d 9h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Integrations
    1. 19 Ekim 2023 15:27 UTCidentified

      We are experiencing a partial outage with SFTP imports. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.

    2. 19 Ekim 2023 15:36 UTCmonitoring

      A fix has been implemented, all files will be processed in the coming hours.

    3. 19 Ekim 2023 16:52 UTCresolved

      This incident has been resolved!

    Degraded performance

    Başlangıç 16 Ekim 2023 22:30 UTC · 12h 0m

    Pending
    1. 17 Ekim 2023 10:50 UTCresolved

      We have experienced some performance issues on our platform. It has been resolved by our team already and everything should be back up and running.

    Degraded performance

    Başlangıç 25 Eylül 2023 08:11 UTC · 5h 20m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expense
    1. 25 Eylül 2023 08:11 UTCinvestigating

      We are currently experiencing some performance issues on our platform. Loading the web application is taking longer than usual. Our team is actively working on a solution and we will provide updates as soon as we have more information.

    2. 25 Eylül 2023 08:24 UTCmonitoring

      A fix has been implemented and we're monitoring the situation.

    3. 25 Eylül 2023 13:31 UTCresolved

      This incident has been resolved.