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    Salesloft kesinti geçmişi

    53 Salesloft incidents · Eylül 2024 — official updates, affected components, duration and resolution details.

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    Microsoft Teams'e bağlanamaz

    Başlangıç 13 Temmuz 2026 14:40 UTC · 21h 4m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Conversation Intelligence
    1. 13 Temmuz 2026 14:40 UTCinvestigating

      Microsoft Teams Integration ile bir sorun araştırıyoruz. Bazı müşterilerin Salesloft içinde Teams Entegrasyonu ile bağlantı kuramadığı bildirildi. Mühendislik ekibimiz şu anda bu soruna neden olan şeyleri tanımlamak için çalışıyor. Lütfen durumu sayfamızı ek güncellemeler için izlemeye devam edin.

    2. 13 Temmuz 2026 21:36 UTCidentified

      Mühendislik kök nedenini belirledi ve bir karar üzerinde çalışıyor. Lütfen ek güncelleştirmeler için durum sayfasını izlemeye devam edin.

    3. 14 Temmuz 2026 11:44 UTCresolved

      Microsoft Teams'i Salesloft'te bağlayan sorunları çözdük. Uygulamalı değişikliklerin etkisini sağlamak için tarayıcınızı yenilemeniz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Messenger/SMS çalışmıyor

    Başlangıç 2 Temmuz 2026 18:39 UTC · 14h 51m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 2 Temmuz 2026 18:39 UTCinvestigating

      Messenger/SMS özelliği ile bir sorunu araştırıyoruz. Messenger ikonunun hatayla grileştiği bildirildi "Mesaging not enabled". Bu, müşterilerimizden bazılarını etkiliyor gibi görünüyor. Mühendislik ekibimiz şu anda bu soruna neden olan şeyleri tanımlamak için çalışıyor. Lütfen durumu sayfamızı ek güncellemeler için izlemeye devam edin.

    2. 2 Temmuz 2026 19:01 UTCmonitoring

      Messenger ile ilgili sorunları çözmemiz gereken bir düzeltme kurduk. Lütfen uygulama değişikliklerinin etkisini sağlamak için oturum açın ve geri dönün. Değişikliklerin tercih edilen etkiye sahip olmasını sağlamak için izliyoruz. Ek güncellemeler için durum sayfasını izlemeye devam edin.

    3. 3 Temmuz 2026 09:30 UTCresolved

      Sağlanan bir düzeltme, Salesloft Messenger ile ilgili sorunları çözdü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Drift - bot replies/messages not displaying to end users

    Başlangıç 22 Haziran 2026 18:29 UTC · 2h 5m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Drift Chat
    1. 22 Haziran 2026 18:29 UTCinvestigating

      We are currently investigating an issue where Drift bot replies/messages are not immediately displaying to end users and appearing only after page refresh.

    2. 22 Haziran 2026 20:19 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 Haziran 2026 20:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 Haziran 2026 20:34 UTCresolved

      This incident has been resolved.

    "The editor will be disabled in the near future because the license key has expired." issue

    Başlangıç 19 Haziran 2026 11:19 UTC · 3d 10h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 19 Haziran 2026 11:19 UTCinvestigating

      We are currently investigating an issue where users are seeing a message saying: "The editor will be disabled in the near future because the license key has expired." in the email draft panel. The ability to draft and send emails remains functional and we will update this page with more information once we have identified the cause. We apologise for any inconvenience.

    2. 19 Haziran 2026 15:41 UTCidentified

      We have successfully identified the issue causing the errant "the editor will be disabled in the near future because the license key has expired" banner. Engineering is currently implementing a fix to resolve the matter. We are monitoring the situation closely and will provide another update as soon as we have it. Thank you for your patience!

    3. 22 Haziran 2026 09:07 UTCidentified

      Engineering has identified the root cause and is working on implementing a fix for the errant "The editor will be disabled in the near future because the license key has expired" banner displaying within the email compose window in Salesloft. As noted earlier, this is a visual error only. Teams can continue to draft and send emails as normal without interruption. We will update this page once the banner has been successfully removed.

    4. 22 Haziran 2026 22:00 UTCresolved

      Our Engineers have deployed a fix for the banner users were seeing in the email draft panel. Please refresh your browser to ensure the applied changes take effect.

    Salesloft Service Disruption

    Başlangıç 12 Mayıs 2026 14:02 UTC · 2d 1h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 12 Mayıs 2026 14:02 UTCinvestigating

      We are investigating reports of unresponsiveness within the platform affecting a subset of customers. Our engineering team is working to identify the root cause. Please continue to monitor this page for further updates.

    2. 12 Mayıs 2026 15:18 UTCmonitoring

      Our Engineers have deployed a fix to resolve the platform unresponsiveness. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    3. 14 Mayıs 2026 15:06 UTCresolved

      We've deployed a fix that has resolved some unresponsiveness within the platform. Please refresh your browser to ensure the applied changes take effect.

    Email and Dialer Down

    Başlangıç 14 Nisan 2026 14:41 UTC · 7h 42m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 14 Nisan 2026 14:41 UTCinvestigating

      We are currently investigating reports of intermittent issues affecting our dialer and email services. Our team is working to identify the root cause, and we will provide an update as soon as more information is available.

    2. 14 Nisan 2026 14:47 UTCidentified

      Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.

    3. 14 Nisan 2026 16:09 UTCmonitoring

      We’ve deployed a fix that should resolve the email and dialer issues. Please refresh your browser to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    4. 14 Nisan 2026 22:23 UTCresolved

      We've deployed a fix that has resolved the email and dialer issues. Please refresh your browser to ensure the applied changes take effect.

    Email and Dialer Down

    Başlangıç 13 Nisan 2026 20:14 UTC · 2h 46m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 13 Nisan 2026 20:14 UTCinvestigating

      We are currently investigating reports of intermittent issues affecting our dialer and email services. Our team is working to identify the root cause, and we will provide an update as soon as more information is available.

    2. 13 Nisan 2026 20:45 UTCmonitoring

      The dialer and email issues have been resolved. We are monitoring to ensure performance remains stable. You should now be able to use these services as expected.

    3. 13 Nisan 2026 23:00 UTCresolved

      We've deployed a fix that has resolved the dialer and email issues. Please refresh your browser to ensure the applied changes take effect.

    Extension Issues

    Başlangıç 12 Mart 2026 17:12 UTC · 5d 20h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Salesloft Connect (Chrome Extension)
    1. 12 Mart 2026 17:12 UTCidentified

      There’s currently an issue where users are receiving a permissions error when attempting to import records via our Chrome extension. Our engineering team has identified the root cause and is working on developing a fix. Please continue to monitor the status page for additional updates.

    2. 16 Mart 2026 23:19 UTCinvestigating

      Our Engineering team has identified the cause and is working on a fix as a top priority for the various extension issues. We will provide further updates as soon as more information is available. Please continue to monitor the status page for the latest updates. Thank you for your continued patience.

    3. 17 Mart 2026 14:07 UTCmonitoring

      We’ve deployed a fix to resolve the extension importing and Lofting issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    4. 18 Mart 2026 14:00 UTCresolved

      We've deployed a fix that has resolved the extension issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect.

    Platform Performance Issues

    Başlangıç 9 Mart 2026 11:25 UTC · 7h 2m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 9 Mart 2026 11:25 UTCinvestigating

      We are investigating reports of increased latency within the platform affecting a subset of customers. Our engineering team is working to identify the root cause. Please continue to monitor this page for further updates.

    2. 9 Mart 2026 14:34 UTCmonitoring

      Our engineers have deployed a fix to address the latency and performance issues that were impacting a subset of customers. We are seeing performance return to normal levels and will continue to monitor the system closely to ensure the changes have the intended effect.

    3. 9 Mart 2026 18:27 UTCresolved

      This incident has been resolved.

    Platform Slowness

    Başlangıç 23 Şubat 2026 16:05 UTC · 1d 5h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 23 Şubat 2026 16:05 UTCinvestigating

      We are investigating an issue with general slowness within the platform. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.

    2. 23 Şubat 2026 17:40 UTCidentified

      Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.

    3. 23 Şubat 2026 18:02 UTCmonitoring

      Our Engineers have deployed a fix to resolve the overall platform slowness. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    4. 23 Şubat 2026 20:36 UTCidentified

      After initial improvements, we’re now seeing increased latency again in the app. Our team is investigating and implementing additional mitigation. We’ll provide another update within the next 3 hours, or sooner if the issue is resolved.

    5. 23 Şubat 2026 21:42 UTCmonitoring

      We identified an issue with an internal networking component which caused the slowness. We mitigated the issue by scaling up additional infrastructure. Our metrics show that the latency has returned to normal levels. We continue to the monitor performance and will resolve this incident after 24 hours, once the performance is stable.

    6. 24 Şubat 2026 21:58 UTCresolved

      This incident has been resolved.

    Drift Chat - Issue with Bot Stalling/Delay in firing

    Başlangıç 10 Şubat 2026 17:45 UTC · 4h 16m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Drift Chat
    1. 10 Şubat 2026 17:45 UTCinvestigating

      We are currently investigating reports where the bot is firing after a delay or is stalling in the middle of a conversation.

    2. 10 Şubat 2026 20:53 UTCmonitoring

      We have identified the root cause and deployed a fix. We will continue to monitor the situation to ensure complete stability.

    3. 10 Şubat 2026 20:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 10 Şubat 2026 22:01 UTCresolved

      This incident has been resolved.

    Drift Chat - Routing Latency

    Başlangıç 4 Şubat 2026 19:42 UTC · 1d 22h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Drift Chat
    1. 4 Şubat 2026 19:42 UTCinvestigating

      We are investigating an issue where playbook flows are stopping prematurely causing routing to not occur.

    2. 4 Şubat 2026 19:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Şubat 2026 18:18 UTCresolved

      This incident has been resolved.

    Outlook Integration Issue

    Başlangıç 2 Şubat 2026 18:59 UTC · 1d 4h

    Pending
    1. 2 Şubat 2026 18:59 UTCinvestigating

      We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."

    2. 3 Şubat 2026 23:08 UTCresolved

      We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience.

    Salesforce Extension Buttons Missing

    Başlangıç 27 Ocak 2026 15:00 UTC · 1d 0h

    Pending
    Etkilenen bileşenler
    Salesloft Connect (Chrome Extension)
    1. 27 Ocak 2026 15:00 UTCinvestigating

      We are currently investigating reports that Salesforce extension buttons are not appearing as expected within the browser extension. Our engineering team is currently looking into the matter to restore full functionality.

    2. 28 Ocak 2026 14:20 UTCinvestigating

      This incident is now considered resolved. Thank you for your patience

    3. 28 Ocak 2026 15:15 UTCresolved

      This incident is now considered resolved. Thank you for your patience

    Zoom Link Not Being Added to all Calendar Invites

    Başlangıç 15 Ocak 2026 19:36 UTC · 4d 19h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 15 Ocak 2026 19:36 UTCinvestigating

      We are investigating an issue with Zoom links not being automatically added to meeting invites booked through Salesloft meeting links. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.

    2. 16 Ocak 2026 14:53 UTCidentified

      Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.

    3. 16 Ocak 2026 14:53 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 20 Ocak 2026 15:11 UTCresolved

      Our Engineers have deployed a fix that has resolved the issue with missing Zoom links in some calendar invites. Please refresh your browser to ensure the applied changes take effect.

    Deals page not loading

    Başlangıç 10 Aralık 2025 21:40 UTC · 11h 25m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Deals
    1. 10 Aralık 2025 21:40 UTCinvestigating

      Our Engineers are investigating an issue where the Deals page is not loading. We will provide an update as soon as we have more information.

    2. 11 Aralık 2025 09:04 UTCresolved

      The outstanding issue with Deals not loading for a certain subset of customers has been resolved.

    CRM Link Redirect Error from Salesloft Person/Account Pages

    Başlangıç 8 Aralık 2025 10:50 UTC · 4d 12h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 8 Aralık 2025 10:50 UTCinvestigating

      We are currently investigating an issue affecting the Account and People pages in Salesloft. Users are encountering "Page Not Found" or "Page Doesn't Exist" errors when clicking the Salesforce icon to view the record in their CRM. Our engineering team is actively working to identify the root cause. We will provide another update as soon as we have more information.

    2. 11 Aralık 2025 14:04 UTCinvestigating

      The Salesloft team continues to investigate the root cause of this error. It is a top priority for the team, and we will post more updates as we work toward a permanent solution. Thank you for your continued patience while we investigate.

    3. 11 Aralık 2025 18:53 UTCidentified

      The Salesloft team has identified the root cause of this issue and is currently working on the fix. We will have more updates as this is correct. Thanks again for bearing with us while we work to address.

    4. 12 Aralık 2025 19:20 UTCmonitoring

      A fix has been implemented, and customers are confirming that the errors triggered by clicking the Salesforce link icons are resolved. We will continue monitoring to ensure the issue remains fully resolved.

    5. 12 Aralık 2025 22:53 UTCresolved

      This incident has been resolved. Thank you for your patience as we worked to address it.

    Cloudflare Outage Impacting Salesloft

    Başlangıç 18 Kasım 2025 13:27 UTC · 23h 56m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 18 Kasım 2025 13:27 UTCidentified

      Salesloft is receiving reports from customers that the Global Cloudflare Outage is impacting some aspects of their Salesloft experience, including logging in via SSO and tracked links. We will continue to monitor Cloudflare's status page as their systems come back online. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

    2. 18 Kasım 2025 14:45 UTCmonitoring

      The Cloudflare team has sent an update that a fix has been implemented and they believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. If your team is having trouble with SSO, please try again.

    3. 19 Kasım 2025 13:24 UTCresolved

      This incident has been resolved.

    Zoom Link Missing from Calendar Invites

    Başlangıç 17 Kasım 2025 15:41 UTC · 3d 0h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Salesloft Web Application
    1. 17 Kasım 2025 15:41 UTCidentified

      A subset of customers have reported that Zoom links are failing to auto-populate in calendar invites when booking meetings through Salesloft. Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates. In the meantime, affected users will need to manually add a Zoom link to their calendar invites.

    2. 20 Kasım 2025 16:22 UTCresolved

      Our Engineers have deployed a fix for this issue and Zoom links should be auto-populating in meeting invites again. Please refresh your browser to ensure the applied changes take effect.

    MS Teams Bot: Some meetings not being processed by Conversation Intelligence

    Başlangıç 11 Kasım 2025 17:20 UTC · 23h 2m

    Pending
    Etkilenen bileşenler
    Conversation Intelligence
    1. 11 Kasım 2025 17:20 UTCinvestigating

      We are currently investigating an issue where the Conversation Intelligence bot for Microsoft Teams successfully joins scheduled meetings, but the recording does not process as expected afterward. Impacted users may see an error message similar to: “Recording skipped: Recording has no audible words to be transcribed.” The issue appears to affect a subset of customers and meetings at this time. Our engineering team is actively investigating the root cause. We will provide an update as soon as we have more information.

    2. 11 Kasım 2025 21:54 UTCmonitoring

      A fix was deployed to production around 4:00 PM Eastern, and new meetings are now recording and processing correctly. We’ve also added enhanced error reporting to help us detect and resolve similar issues more quickly in the future. Our team identified an issue that caused the Conversation Intelligence bot to join meetings but fail to capture audio, resulting in missed recordings. Please note that, due to the nature of the recording process, previously affected meetings cannot be recovered or reprocessed. We apologize for the disruption this may have caused. We are currently monitoring to ensure the issue has been fully resolved.

    3. 12 Kasım 2025 16:22 UTCresolved

      This incident has been resolved.