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Scale Ai kesinti geçmişi

50 Scale Ai incidents · Ağustos 2021 — official updates, affected components, duration and resolution details.

Güncel duruma dön

Degraded performance

Başlangıç 6 Ocak 2025 19:34 UTC 2h 37m

OutageBüyük çaplı olay

Etkilenen bileşenler

APIPlatformWeb Application

6 Ocak 2025 19:34 UTCinvestigating
We are currently investigating this issue.
6 Ocak 2025 19:40 UTCinvestigating
We are continuing to investigate this issue.
6 Ocak 2025 22:11 UTCresolved
This incident has been resolved.

Site Outage

Başlangıç 26 Nisan 2024 19:24 UTC 36m

IssuesKüçük çaplı olay

Etkilenen bileşenler

APIPlatformWeb Application

26 Nisan 2024 19:24 UTCinvestigating
We are currently investigating this issue.
26 Nisan 2024 20:01 UTCresolved
This incident has been resolved.

Nucleus Degraded Performance

Başlangıç 19 Mart 2024 10:08 UTC 3h 14m

IssuesKüçük çaplı olay

Etkilenen bileşenler

Nucleus

19 Mart 2024 10:08 UTCinvestigating
Nucleus and Data Engine is currently experiencing degraded performance. Pages and queries will take longer to respond than usual.
19 Mart 2024 12:37 UTCmonitoring
A fix has been implemented and we are monitoring the results.
19 Mart 2024 13:22 UTCresolved
This incident has been resolved.

Cloudflare Outage

Başlangıç 15 Ocak 2024 19:54 UTC 6h 19m

OutageKritik olay

Etkilenen bileşenler

Commercial Web Application

15 Ocak 2024 19:54 UTCinvestigating
We are currently investigating this issue.
15 Ocak 2024 19:55 UTCinvestigating
Cloudflare has implemented a fix and seems to be resolving any certificate issues.
15 Ocak 2024 19:55 UTCinvestigating
Confirmed that the issue has been resolved.
16 Ocak 2024 02:13 UTCresolved
This incident has been resolved.

Donovan Web Application Outage

Başlangıç 20 Kasım 2023 19:59 UTC 32m

OutageKritik olay

Etkilenen bileşenler

Commercial Web Application

20 Kasım 2023 19:59 UTCinvestigating
We are currently investigating an application issue. We will post updates shortly.
20 Kasım 2023 20:27 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20 Kasım 2023 20:31 UTCresolved
This incident has been resolved.

Site Outage

Başlangıç 23 Ekim 2023 19:29 UTC 1h 9m

Pending

Etkilenen bileşenler

APIDocument AISpellbookQuality AssurancePlatformWeb ApplicationNucleus

23 Ekim 2023 19:29 UTCinvestigating
We are currently investigating an issue, some operations are experiencing high latency or are failing.
23 Ekim 2023 20:25 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23 Ekim 2023 20:38 UTCresolved
This incident has been resolved.

Elevated Error Rate

Başlangıç 18 Eylül 2023 18:35 UTC 23h 15m

OutageKritik olay

Etkilenen bileşenler

APIDocument AIQuality AssurancePlatformWeb ApplicationNucleus

18 Eylül 2023 18:35 UTCinvestigating
We are currently investigating this issue.
18 Eylül 2023 19:09 UTCidentified
We are seeing elevated error rates with our cloud provider. We are currently investigating the issue.
18 Eylül 2023 23:25 UTCidentified
We are continuing to work on mitigating the issue. Our website is experiencing a technical issue with the hosting provider. Current ETA for resolution is ~2 hours, or around 6:30 PT.
19 Eylül 2023 00:30 UTCmonitoring
A temporary fix has been implemented and we are monitoring the status of the platform
19 Eylül 2023 00:52 UTCmonitoring
We are continuing to monitor for any further issues.
19 Eylül 2023 17:50 UTCresolved
This incident has been resolved.

Spellbook Application Error

Başlangıç 16 Mayıs 2023 23:12 UTC 1h 16m

OutageKritik olay

Etkilenen bileşenler

Spellbook

16 Mayıs 2023 23:12 UTCidentified
We have identified a platform issue impacting all Spellbook applications. Applications will not appear in the UI or be available over the API. We are deploying a fix for this issue.
16 Mayıs 2023 23:48 UTCidentified
The fix for the deployment is in progress now.
17 Mayıs 2023 00:27 UTCresolved
The Spellbook application is fully back up and operational.

Catalog Forge Platform Unresponsive

Başlangıç 28 Nisan 2023 14:26 UTC 3h 14m

OutageKritik olay

Etkilenen bileşenler

Catalog Forge

28 Nisan 2023 14:26 UTCinvestigating
We are currently investigating this issue.
28 Nisan 2023 15:59 UTCmonitoring
A fix has been implemented and we are monitoring the results.
28 Nisan 2023 17:40 UTCresolved
This incident has been resolved.

ML Pod Startup Failures

Başlangıç 30 Mart 2023 14:30 UTC 0m

Pending

30 Mart 2023 17:13 UTCresolved
There was an outage with a service that manages the metadata for models from 7:06am PT to 7:50am PT. It prevented model services from starting up new pods. ML services that received security updates, deployed a new version, or attempted to scale up were impacted. There was an additional 8 to 12 minutes of service degradation after restoring the impacted ML services to catch up on missed requests.

Site Outage

Başlangıç 11 Mart 2023 10:58 UTC 1h 36m

OutageKritik olay

Etkilenen bileşenler

APIDocument AIQuality AssurancePlatformWeb ApplicationNucleus

11 Mart 2023 10:58 UTCinvestigating
We are currently investigating this issue.
11 Mart 2023 12:20 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11 Mart 2023 12:34 UTCresolved
This incident has been resolved.

Elevated latencies

Başlangıç 3 Mart 2023 23:59 UTC 1h 42m

IssuesKüçük çaplı olay

Etkilenen bileşenler

APICatalog ExplorerDocument AISpellbookQuality AssurancePlatformWeb ApplicationNucleusCatalog Forge

3 Mart 2023 23:59 UTCinvestigating
We are currently investigating this issue.
4 Mart 2023 00:15 UTCmonitoring
A fix has been implemented and we are monitoring the results.
4 Mart 2023 01:41 UTCresolved
This incident has been resolved.

Elevated API Error Rates

Başlangıç 3 Mart 2023 01:30 UTC 1h 15m

OutageBüyük çaplı olay

Etkilenen bileşenler

APIDocument AIQuality AssurancePlatformWeb ApplicationNucleus

3 Mart 2023 02:19 UTCinvestigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
3 Mart 2023 02:45 UTCresolved
This incident has been resolved.

Catalog Forge slow or unresponsive

Başlangıç 27 Ocak 2023 19:31 UTC 1h 26m

OutageBüyük çaplı olay

Etkilenen bileşenler

Catalog Forge

27 Ocak 2023 19:31 UTCinvestigating
We are currently investigating this issue.
27 Ocak 2023 20:42 UTCmonitoring
A fix has been implemented and we are monitoring the results.
27 Ocak 2023 20:57 UTCresolved
This incident has been resolved.

ML Inference Failures

Başlangıç 29 Aralık 2022 19:00 UTC 0m

Pending

29 Aralık 2022 21:03 UTCresolved
Networking issue with ML infra.

Degraded Site Performance

Başlangıç 29 Aralık 2022 07:08 UTC 17h 25m

OutageBüyük çaplı olay

Etkilenen bileşenler

APIDocument AIPlatformWeb ApplicationNucleus

29 Aralık 2022 07:08 UTCinvestigating
We are currently investigating this issue.
29 Aralık 2022 11:57 UTCidentified
Many users may still be experiencing slow application loading times and less responsiveness. We have identified that our database has been experiencing internal issues and are continuing to work to resolve them. We have made efforts to mitigate the impact caused and have tuned our database to optimize for the current situation.
29 Aralık 2022 22:36 UTCmonitoring
A fix has been implemented and we are monitoring the results.
30 Aralık 2022 23:32 UTCresolved
This incident has been resolved.

Platform slow or unresponsive

Başlangıç 1 Aralık 2022 08:42 UTC 3h 45m

OutageKritik olay

Etkilenen bileşenler

Platform

1 Aralık 2022 08:42 UTCinvestigating
We are currently investigating this issue.
1 Aralık 2022 11:41 UTCinvestigating
We are continuing to investigate this issue.
1 Aralık 2022 11:52 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1 Aralık 2022 12:13 UTCmonitoring
We are continuing to monitor for any further issues.
1 Aralık 2022 12:27 UTCresolved
This incident has been resolved.

Platform Slow or Unresponsive

Başlangıç 27 Kasım 2022 13:24 UTC 45m

OutageKritik olay

Etkilenen bileşenler

APIDocument AIQuality AssurancePlatformWeb ApplicationNucleus

27 Kasım 2022 13:24 UTCinvestigating
We are seeing elevated error rates that may indicate a slow or unresponsive platform. We are currently investigating the issue.
27 Kasım 2022 14:09 UTCresolved
This incident has been resolved.

Platform slow or unresponsive

Başlangıç 23 Kasım 2022 17:04 UTC 1h 10m

OutageBüyük çaplı olay

Etkilenen bileşenler

APIDocument AIQuality AssurancePlatformWeb ApplicationNucleus

23 Kasım 2022 17:04 UTCinvestigating
We are currently investigating this issue.
23 Kasım 2022 17:06 UTCinvestigating
We are continuing to investigate this issue.
23 Kasım 2022 18:15 UTCresolved
Incident has been resolved.

Degraded performance

Başlangıç 10 Kasım 2022 13:38 UTC 5h 23m

IssuesKüçük çaplı olay

Etkilenen bileşenler

APIDocument AIQuality AssurancePlatformWeb ApplicationNucleus

10 Kasım 2022 13:38 UTCinvestigating
We are currently investigating an issue with our asynchronous jobs.
10 Kasım 2022 18:45 UTCmonitoring
A fix has been implemented and we are monitoring the results.
10 Kasım 2022 19:01 UTCresolved
This incident has been resolved.

Scale Ai kesinti geçmişi | Uptimus