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    56 Scrapinghub incidents · Mayıs 2024 — official updates, affected components, duration and resolution details.

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    Zyte API - Tarayıcı için Performans Degradasyon

    Başlangıç 13 Eylül 2026 14:28 UTC · 4h 50m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Zyte API
    1. 13 Eylül 2026 14:28 UTCinvestigating

      Şu anda bu konuyu araştırıyoruz.

    2. 13 Eylül 2026 15:16 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 13 Eylül 2026 19:18 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Zyte API - Performans Degradasyon

    Başlangıç 10 Eylül 2026 05:28 UTC · 1d 2h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Zyte API
    1. 10 Eylül 2026 05:28 UTCinvestigating

      Şu anda Zyte API Browser Rendering ile bozulan performansı yaşıyoruz. Browser Rendering kullanan müşteriler gecikmiş, başarısız istekler (520) veya başarı oranlarını azaltabilir. Ekibimiz aktif olarak sorunu araştırıyor ve etkiyi en aza indirmek için çalışıyor. Daha kısa sürede daha fazla bilgi mevcut olacak. Bu rahatsızlıktan özür dileriz ve sabrınızı takdir ediyoruz.

    2. 10 Eylül 2026 06:28 UTCmonitoring

      Bir düzeltme uygulandı ve şu anda sonuçları takip ediyoruz.

    3. 11 Eylül 2026 07:52 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Periyodik işlerde performans bozulması ve dağıtım

    Başlangıç 17 Ağustos 2026 09:05 UTC · 3h 36m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Project Deployment
    1. 17 Ağustos 2026 09:05 UTCinvestigating

      Şu anda periyodik iş planlama ve dağıtım ile ilgili sorunlar yaşıyoruz. Bu konu hakkında araştırıyoruz ve sizi yayınlayacak.

    2. 17 Ağustos 2026 12:41 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Yararlı Bulutta İş zamanlamasının Bölünmesi

    Başlangıç 16 Temmuz 2026 09:32 UTC · 7h 37m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Scrapy Cloud - Periodic Job Scheduling
    1. 16 Temmuz 2026 09:32 UTCinvestigating

      Şu anda işlerin mevcut birimlere rağmen avlanmak için planlanmamış bir konu araştırıyoruz.

    2. 16 Temmuz 2026 14:17 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 16 Temmuz 2026 17:09 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Performance degradation in Periodic jobs scheduling

    Başlangıç 28 Haziran 2026 08:12 UTC · 16h 15m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Scrapy Cloud - Periodic Job Scheduling
    1. 28 Haziran 2026 08:12 UTCinvestigating

      We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

    2. 28 Haziran 2026 19:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 Haziran 2026 00:26 UTCresolved

      This incident has been resolved.

    Zyte Dashboard is inaccessible

    Başlangıç 27 Haziran 2026 18:56 UTC · 5h 27m

    Pending
    Etkilenen bileşenler
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageWeb DashboardScrapy Cloud - Project Deployment
    1. 27 Haziran 2026 18:56 UTCinvestigating

      We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

    2. 27 Haziran 2026 19:56 UTCinvestigating

      We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

    3. 27 Haziran 2026 23:37 UTCmonitoring

      Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

    4. 28 Haziran 2026 00:23 UTCresolved

      This incident has been resolved.

    Issue Displaying Zyte API Statistics in Web Dashboard

    Başlangıç 19 Mayıs 2026 11:43 UTC · 1d 0h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Dashboard
    1. 19 Mayıs 2026 11:43 UTCinvestigating

      Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

    2. 19 Mayıs 2026 16:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Mayıs 2026 12:04 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    Başlangıç 14 Nisan 2026 08:51 UTC · 21h 2m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Zyte API
    1. 14 Nisan 2026 08:51 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 14 Nisan 2026 09:13 UTCidentified

      The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered

    3. 14 Nisan 2026 15:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 Nisan 2026 05:53 UTCresolved

      This incident has been resolved.

    Scrapy Cloud Jobs API Issue

    Başlangıç 26 Şubat 2026 03:25 UTC · 5d 5h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageScrapy Cloud - Project Deployment
    1. 26 Şubat 2026 03:25 UTCinvestigating

      We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 26 Şubat 2026 04:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 Şubat 2026 04:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Şubat 2026 08:00 UTCinvestigating

      We are currently investigating this issue.

    5. 26 Şubat 2026 15:37 UTCidentified

      The issue has been identified and fix will be released shortly

    6. 3 Mart 2026 08:39 UTCresolved

      The issue has been identified and fix will be rolled out soon.

    Zyte API – Performance Degradation

    Başlangıç 12 Şubat 2026 05:08 UTC · 1d 9h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Zyte API
    1. 12 Şubat 2026 05:08 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 12 Şubat 2026 08:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 Şubat 2026 14:39 UTCresolved

      This incident has been resolved.

    Scrapy Cloud Partial Service Outage

    Başlangıç 28 Ocak 2026 17:30 UTC · 0m

    Pending
    1. 29 Ocak 2026 03:18 UTCresolved

      We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

    Web Dashboard doesn't show Zyte API Stats

    Başlangıç 11 Aralık 2025 08:40 UTC · 7h 8m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Dashboard
    1. 11 Aralık 2025 08:40 UTCidentified

      Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

    2. 11 Aralık 2025 09:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Aralık 2025 15:48 UTCresolved

      This incident has been resolved.

    Zyte API Account Suspension

    Başlangıç 14 Kasım 2025 08:09 UTC · 1d 6h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Zyte API
    1. 14 Kasım 2025 08:09 UTCinvestigating

      We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

    2. 14 Kasım 2025 10:03 UTCmonitoring

      The incident has been mitigated. The incorrectly suspended account have been unsuspended.

    3. 15 Kasım 2025 14:36 UTCresolved

      This incident has been resolved.

    AWS issue impacting our services

    Başlangıç 20 Ekim 2025 10:03 UTC · 3h 52m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Support CenterZyte APIWeb Dashboard
    1. 20 Ekim 2025 10:03 UTCidentified

      We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

    2. 20 Ekim 2025 10:04 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 20 Ekim 2025 11:20 UTCmonitoring

      Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

    4. 20 Ekim 2025 13:55 UTCresolved

      This incident has been resolved.

    Service Degradation for Smart Proxy Manager

    Başlangıç 1 Ekim 2025 11:08 UTC · 1d 0h

    OutageKritik olay
    Etkilenen bileşenler
    Smart Proxy Manager - ResidentialSmart Proxy Manager
    1. 1 Ekim 2025 11:08 UTCinvestigating

      We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

    2. 1 Ekim 2025 15:32 UTCmonitoring

      We have deployed a fix and we are currently monitoring the results.

    3. 2 Ekim 2025 12:07 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    Başlangıç 17 Eylül 2025 09:25 UTC · 3h 26m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Zyte API
    1. 17 Eylül 2025 09:25 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 17 Eylül 2025 09:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Eylül 2025 12:51 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    Başlangıç 30 Ağustos 2025 06:55 UTC · 11h 41m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Zyte API
    1. 30 Ağustos 2025 06:55 UTCinvestigating

      We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.

    2. 30 Ağustos 2025 08:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Ağustos 2025 18:36 UTCresolved

      This incident has been resolved.

    Delayed Scrapy Cloud jobs start

    Başlangıç 26 Ağustos 2025 14:36 UTC · 2d 1h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Scrapy Cloud - Job Execution and Storage
    1. 26 Ağustos 2025 14:36 UTCinvestigating

      We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

    2. 27 Ağustos 2025 06:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Ağustos 2025 15:38 UTCresolved

      This incident has been resolved.

    Provisioning issue with new signup for Zyte API

    Başlangıç 21 Ağustos 2025 11:18 UTC · 4h 40m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Dashboard
    1. 21 Ağustos 2025 11:18 UTCinvestigating

      We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

    2. 21 Ağustos 2025 15:58 UTCresolved

      This incident has been resolved.

    Periodic Job Scheduling Issue

    Başlangıç 21 Ağustos 2025 03:42 UTC · 1d 10h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Scrapy Cloud - Periodic Job Scheduling
    1. 21 Ağustos 2025 03:42 UTCinvestigating

      We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 21 Ağustos 2025 03:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 Ağustos 2025 05:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 22 Ağustos 2025 13:51 UTCresolved

      This incident has been resolved.