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    49 Scurri incidents · Temmuz 2022 — official updates, affected components, duration and resolution details.

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    Carrier Incident - DPD UK ve DPD Local

    Başlangıç 20 Ekim 2026 07:35 UTC · 7h 54m

    Pending
    Etkilenen bileşenler
    Scurri Platform API
    1. 20 Ekim 2026 07:35 UTCinvestigating

      DPD UK ve DPD Local ile ilgili bazı hizmet sorunlarıyla ilgili raporların farkındayız. Şu anda taşıyıcılarla araştırıyoruz. Ek güncellemeler bu sayfada mümkün olan en kısa sürede sağlanacaktır

    2. 20 Ekim 2026 07:41 UTCidentified

      Sorun tespit edildi ve taşıyıcı üzerinde çalışıyor

    3. 20 Ekim 2026 10:08 UTCidentified

      DPD, hızlı bir karar için Google ile olan meseleyi hala genişletdiklerini söylemeye ulaştı. DPD ekibi, mümkün olduğunca kısa sürede hizmet geri yüklemek için bağımsız düzeltmeler ve işler üzerinde aktif olarak çalışmaktadır. Yine de, paylaşabilecekleri bir zaman çerçevesine sahip değiller, ancak bunun üzerinde öncelikli olarak çalışıyor

    4. 20 Ekim 2026 13:36 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    5. 20 Ekim 2026 15:29 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Issues with DX

    Başlangıç 18 Haziran 2026 08:55 UTC · 2h 17m

    Pending
    Etkilenen bileşenler
    Scurri Platform API
    1. 18 Haziran 2026 08:55 UTCinvestigating

      We are aware of issues being reported with DX at the moment. We have reached out to the carrier to get further information. Updates will be provided as DX shares them with us. You can also check in on the DX portal for any updates.

    2. 18 Haziran 2026 11:12 UTCresolved

      This incident has been resolved.

    DPD Ireland Customer Portal System Outage

    Başlangıç 16 Nisan 2026 09:18 UTC · 32m

    Pending
    Etkilenen bileşenler
    Scurri Platform API
    1. 16 Nisan 2026 09:18 UTCinvestigating

      DPD Ireland has advised that they are currently experiencing intermittent technical issues with their API services (including Customer Portal) which may affect your service. The DPD IT Team is aware and actively pursuing an immediate resolution. Updates will be provided as DPD share them with us.

    2. 16 Nisan 2026 09:50 UTCresolved

      This incident has been resolved.

    Issues with DPD Ireland

    Başlangıç 1 Nisan 2026 09:15 UTC · 41m

    Pending
    Etkilenen bileşenler
    Scurri Platform API
    1. 1 Nisan 2026 09:15 UTCinvestigating

      We are aware of reports of issues with DPD Ireland services and are currently investigating with them. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

    2. 1 Nisan 2026 09:56 UTCresolved

      This incident has been resolved.

    Scurri Zendesk Platform Incident Identified

    Başlangıç 5 Aralık 2025 08:54 UTC · 27m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 5 Aralık 2025 08:54 UTCidentified

      We have identified an issue within the Zendesk Platform used by the Scurri support team. We are currently investigating and will update this post with further information when available. For urgent issues please call Support | +44 20 3807 6800 | +353 51 625 624

    2. 5 Aralık 2025 08:59 UTCidentified

      We have identified that the Zendesk issues is being caused by a system failure on Cloudflare. Cloudflare are aware and are working on the issue.

    3. 5 Aralık 2025 09:21 UTCresolved

      Cloudflare have resolved the issue and Zendesk is now fully functional again. If you have any issues please contact us at [email protected] or call Support | +44 20 3807 6800 | +353 51 625 624

    Issue with DPD Ireland services

    Başlangıç 2 Aralık 2025 13:56 UTC · 1h 56m

    Pending
    1. 2 Aralık 2025 13:56 UTCinvestigating

      We have identified an issue with DPD Ireland services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

    2. 2 Aralık 2025 14:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 Aralık 2025 15:52 UTCresolved

      This incident has been resolved.

    Scurri Incident Identified

    Başlangıç 27 Kasım 2025 06:24 UTC · 18m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 27 Kasım 2025 06:24 UTCinvestigating

      We have identified an issue within the Scurri platform impacting order creation and label generation. We are currently investigating as a matter of urgency and will update this post with further information as soon as possible

    2. 27 Kasım 2025 06:42 UTCresolved

      This incident has been resolved. If you're experiencing any issues, please contact us via [email protected] to make us aware of it.

    Issue with DPD services

    Başlangıç 10 Kasım 2025 12:34 UTC · 3h 26m

    Pending
    1. 10 Kasım 2025 12:34 UTCinvestigating

      We have identified an issue with DPD services and are currently investigating. This incident has been resolved and we an see that Landmark labels are being generated successfully.

    2. 10 Kasım 2025 16:00 UTCresolved

      This incident has been resolved.

    Issue with Landmark service

    Başlangıç 6 Kasım 2025 10:33 UTC · 1h 35m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 6 Kasım 2025 10:33 UTCinvestigating

      We have identified an issue with Landmark services and are currently investigating. Please check back here for updates on this issue.

    2. 6 Kasım 2025 12:08 UTCresolved

      This incident has been resolved and we an see that Landmark labels are being generated successfully.

    Issue with An Post Label Generation

    Başlangıç 29 Ekim 2025 16:54 UTC · 15h 17m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 29 Ekim 2025 16:54 UTCinvestigating

      We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk. We will update you as soon as we have further information. Please check back here for updates on this issue.

    2. 29 Ekim 2025 17:55 UTCidentified

      An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve. We will update you again once we have further information.

    3. 29 Ekim 2025 21:30 UTCmonitoring

      Our monitoring has shown recovery of the An Post service over the last 30 minutes. Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October. We will continue to monitor and confirm full resolution once we've received an update from An Post

    4. 30 Ekim 2025 08:11 UTCresolved

      This incident has now been resolved and we an see that An Post labels are being generated successfully.

    Issue with Evri service

    Başlangıç 29 Ekim 2025 12:48 UTC · 32m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 29 Ekim 2025 12:48 UTCinvestigating

      We have identified an issue with Evri services and have raised this with the Evri Service Desk. We do not currently have an ETA. We will keep you updated as we hear more from Evri. Please check back here for updates on this issue.

    2. 29 Ekim 2025 13:11 UTCmonitoring

      We have seen the recovery of the Evri services in the last 15 minutes. We are awaiting an update from Evri, and will continue to monitor performance.

    3. 29 Ekim 2025 13:19 UTCresolved

      Evri has confirmed that they have identified and resolved this issue. Please let us know if you experience any further issues.

    Issue with An Post services

    Başlangıç 9 Ekim 2025 08:29 UTC · 1d 1h

    Pending
    1. 9 Ekim 2025 08:29 UTCinvestigating

      We are aware of an issue this morning where a high number of An Post label requests are timing out. We are reaching out to An Post on this issue and will update here once we have more information. If you are experiancing issues please contact [email protected]

    2. 10 Ekim 2025 10:28 UTCresolved

      We can see that the issue experienced yesterday by An Post has been resolved and the carrier is performing as normal again.

    Issue with DPD services

    Başlangıç 22 Eylül 2025 14:31 UTC · 19h 18m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 22 Eylül 2025 14:31 UTCinvestigating

      We have identified an issue with DPD services and have raised this with DPD. They are currently investigating. We will update you as soon as we have futher information

    2. 22 Eylül 2025 15:08 UTCidentified

      DPD have identified the cause of the issue and is implementing a fix. ETA is within the next 30 minutes. We will update you again shortly.

    3. 22 Eylül 2025 16:31 UTCidentified

      DPD are continuing to work on a resolution. We will provide another update as soon as we have further information.

    4. 22 Eylül 2025 18:23 UTCmonitoring

      While we await an update from DPD to confirm the issue is resolved, our monitoring indicates that labels can be successfully generated again. We will continue to monitor and confirm full resolution as soon as we hear back from DPD.

    5. 23 Eylül 2025 09:49 UTCresolved

      DPD has resolved this incident. DPD confirmed that a change was implemented yesterday evening to resolve the issue, and full service has been restored.

    Issue with Evri label creation

    Başlangıç 28 Ağustos 2025 14:48 UTC · 17h 0m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 28 Ağustos 2025 14:48 UTCinvestigating

      We have identified an issue with Evri services where customers are having issues generating Evri labels. We have contacted the carrier to investigate and will continue to work to restore normal service. If you're having any difficulties with creating Evri labels please contact [email protected] Please check back here for updates on this issue.

    2. 28 Ağustos 2025 14:54 UTCinvestigating

      Evri have said that they are aware of the issue and are working to resolve it - once we have more detail we will add an update here.

    3. 29 Ağustos 2025 07:48 UTCresolved

      This issue has now been resolved and customers are able to successfully print Evri labels again.

    Issue with Scurri support phone line

    Başlangıç 5 Haziran 2025 08:39 UTC · 23h 51m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 5 Haziran 2025 08:39 UTCinvestigating

      We are currently experiencing issues with our support phone system. If you are trying to contact us about an urgent issue, please raise a ticket with urgent in the subject line, and we will act on it as a priority. Apologies for any inconvenience, but we hope to resolve this as soon as possible.

    2. 5 Haziran 2025 09:06 UTCmonitoring

      A change has been implemented, and our phone system is now back up and running. We will continue to monitor to make sure that there are no further issues. But if you experience any problems with contacting us via phone, please reach out to [email protected]

    3. 6 Haziran 2025 08:30 UTCresolved

      This incident has been resolved.

    Issue with DPD UK services

    Başlangıç 5 Şubat 2025 09:16 UTC · 1d 2h

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 5 Şubat 2025 09:16 UTCinvestigating

      We have identified an issue with DPD UK services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

    2. 5 Şubat 2025 09:56 UTCidentified

      DPD has confirmed that the issue with the service is on their end and is currently being looked into as a matter of urgency. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

    3. 5 Şubat 2025 13:58 UTCmonitoring

      It's been confirmed by DPD that they have resolved the issue, and labels are now generating successfully. We will continue to monitor over the next while to make sure that the issue does not occur again If you're still experiencing any issues, please contact [email protected]

    4. 6 Şubat 2025 11:35 UTCresolved

      We have monitored DPD and can confirm that the issue now looks to be resolved. If you are experiencing any issues, please contact [email protected]

    Amazon Shipping - Label Generation Issue

    Başlangıç 21 Ocak 2025 09:23 UTC · 3h 34m

    Pending
    Etkilenen bileşenler
    Scurri front-end
    1. 21 Ocak 2025 09:23 UTCinvestigating

      We are currently investigating an issue with Amazon Shipping where some customers are reporting that they are unable to produce an Amazon shipping label. Please monitor the Scurri status page for updates.

    2. 21 Ocak 2025 12:57 UTCresolved

      This issue has been resolved and Amazon Shipping is working as expected.

    Scurri Incident Identified

    Başlangıç 4 Aralık 2024 14:25 UTC · 46m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 4 Aralık 2024 14:25 UTCidentified

      We have identified an issue within the Scurri platform that may be service-affecting. We are currently investigating and will update this post with further information when available.

    2. 4 Aralık 2024 14:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Aralık 2024 15:10 UTCresolved

      This incident has been resolved.

    Issue with DPD Ireland service

    Başlangıç 20 Kasım 2024 09:33 UTC · 3h 30m

    Pending
    Etkilenen bileşenler
    Scurri Platform APIScurri front-end
    1. 20 Kasım 2024 09:33 UTCinvestigating

      We have been advised by DPD Ireland that they are currently experiencing technical issues with their API services which may affect your service. The DPD Ireland IT Team is aware and actively pursuing an immediate resolution Please check back here for updates on this issue.

    2. 20 Kasım 2024 13:02 UTCresolved

      DPD Ireland has confirmed that their systems are up and running and all the issues have been resolved. We will continue to monitor on our side and communicate with DPD if there are further issues If you are experiencing any issues, please contact [email protected]

    Issue with Evri services

    Başlangıç 19 Kasım 2024 08:47 UTC · 7h 26m

    Pending
    1. 19 Kasım 2024 08:47 UTCinvestigating

      We have identified an issue with Evri services and are currently investigating. Evri have acknowledged the issue and are working on a solution. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

    2. 19 Kasım 2024 11:20 UTCmonitoring

      Evri have implemented a fix and we are seeing successful label requests. We are now monitoring. If you continue to see issues on Evri please contact [email protected].

    3. 19 Kasım 2024 16:14 UTCresolved

      This incident has been resolved.