Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Secureframe kesinti geçmişi

    49 Secureframe incidents · Temmuz 2022 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Elevated errors with third party vendor

    Başlangıç 10 Temmuz 2026 17:25 UTC · 1h 32m

    OutageKritik olay
    Etkilenen bileşenler
    Web ApplicationAPITrust
    1. 10 Temmuz 2026 17:25 UTCmonitoring

      We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.

    2. 10 Temmuz 2026 17:27 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 10 Temmuz 2026 18:29 UTCmonitoring

      Affected services are coming back online and error rates are returning to normal levels. Our team is continuing to monitor the recovery to ensure stability. We'll post another update shortly / once the incident is fully resolved. Thank you for your patience.

    4. 10 Temmuz 2026 18:37 UTCmonitoring

      Affected services are coming back online and error rates are returning to normal. We're continuing to monitor the recovery to ensure stability.

    5. 10 Temmuz 2026 18:57 UTCresolved

      The third-party service has recovered and all affected services are fully operational. We've confirmed normal performance. Thank you for your patience.

    Secureframe Agent devices missing from inventory

    Başlangıç 9 Haziran 2026 18:39 UTC · 7h 32m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Secureframe Agent
    1. 9 Haziran 2026 18:39 UTCidentified

      We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.

    2. 10 Haziran 2026 02:11 UTCresolved

      This incident has been resolved.

    Sign in issues with "Sign in with Microsoft"

    Başlangıç 27 Mayıs 2026 19:12 UTC · 33m

    Pending
    Etkilenen bileşenler
    Web Application
    1. 27 Mayıs 2026 19:12 UTCinvestigating

      We are aware of issues with using the "Sign in with Microsoft" login to the Secureframe application. We have identified a cause and we are starting mitigation

    2. 27 Mayıs 2026 19:21 UTCidentified

      The issue is identified, and we are also seeing Microsoft Intune syncs failing due to a similar issue. Both fixes are forthcoming shortly.

    3. 27 Mayıs 2026 19:23 UTCidentified

      Azure Devops syncs are similarly affected, with the same fix planned.

    4. 27 Mayıs 2026 19:39 UTCmonitoring

      A fix has been implemented and we are monitoring.

    5. 27 Mayıs 2026 19:44 UTCresolved

      This incident has been resolved.

    Cloud Sync Failures - Secureframe Platform

    Başlangıç 1 Nisan 2026 16:11 UTC · 25m

    Pending
    Etkilenen bileşenler
    Web Application
    1. 1 Nisan 2026 16:11 UTCidentified

      We have identified an issue where Cloud Syncs failed overnight, and may have incorrectly updated Cloud Test statuses.

    2. 1 Nisan 2026 16:24 UTCidentified

      We have started remediation to resync these connections across the plaform.

    3. 1 Nisan 2026 16:36 UTCresolved

      This incident has been resolved, and tests should now show the correct values.

    Secureframe Agent - UK - syncs are not working

    Başlangıç 23 Şubat 2026 19:03 UTC · 3h 16m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Secureframe Agent
    1. 23 Şubat 2026 19:03 UTCidentified

      We have identified the issue and are working on a remediation now.

    2. 23 Şubat 2026 21:17 UTCidentified

      We are continuing to work on the fix for this issue.

    3. 23 Şubat 2026 22:19 UTCresolved

      This incident has been resolved.

    Issues with Google Workspace connections

    Başlangıç 20 Ocak 2026 16:59 UTC · 7h 1m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 20 Ocak 2026 16:59 UTCidentified

      We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.

    2. 20 Ocak 2026 20:27 UTCidentified

      We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.

    3. 20 Ocak 2026 23:49 UTCmonitoring

      A fix has been implemented and is rolling out to all affected customers.

    4. 21 Ocak 2026 00:00 UTCresolved

      This incident has been resolved.

    Personnel Page Crashing for US/UK users

    Başlangıç 12 Aralık 2025 18:51 UTC · 2h 21m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 12 Aralık 2025 18:51 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Aralık 2025 19:57 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Aralık 2025 20:13 UTCidentified

      The issue has been identified and we are implementing a fix.

    4. 12 Aralık 2025 20:30 UTCidentified

      We have validated a fix for this issue, and will be deploying this fix to our Production code and all regions shortly.

    5. 12 Aralık 2025 21:12 UTCresolved

      This incident has been resolved.

    Increased error rates with login

    Başlangıç 5 Aralık 2025 09:22 UTC · 14m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 5 Aralık 2025 09:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 5 Aralık 2025 09:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Aralık 2025 09:36 UTCresolved

      This incident has been resolved.

    Secureframe US and UK appplications unavailable

    Başlangıç 18 Kasım 2025 12:11 UTC · 2h 34m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 18 Kasım 2025 12:11 UTCidentified

      Cloudflare, which serves all Secureframe application services, is experiencing a global connectivity issue. You may experience errors while attempting to use the Secureframe application. We are monitoring this situation.

    2. 18 Kasım 2025 12:13 UTCidentified

      Cloudflare is working on this issue, this status will be updated as the Cloudflare status impacts the Secureframe application. You may experience intermittent issues using the Secureframe application. See https://www.cloudflarestatus.com/ for more information.

    3. 18 Kasım 2025 12:24 UTCidentified

      Cloudflare is still investigating the issue. For more information, see https://www.cloudflarestatus.com/

    4. 18 Kasım 2025 12:29 UTCidentified

      Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts. For more information, see https://www.cloudflarestatus.com/

    5. 18 Kasım 2025 12:39 UTCidentified

      The Secureframe application should be generally available in the US and UK regions. For more information, see https://www.cloudflarestatus.com/

    6. 18 Kasım 2025 13:22 UTCmonitoring

      Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

    7. 18 Kasım 2025 13:41 UTCmonitoring

      The Secureframe application continues to be affected by the widespread Cloudflare outage. We are monitoring the situation at this time. The Secureframe app in the US and UK regions is currently unavailable.

    8. 18 Kasım 2025 14:45 UTCresolved

      Cloudflare has implemented a fix to their service. The Secureframe app is functioning normally at this time.

    Company Tests/Test Library May Show Incomplete Results

    Başlangıç 6 Şubat 2025 15:41 UTC · 4h 39m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 6 Şubat 2025 15:41 UTCidentified

      Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.

    2. 6 Şubat 2025 16:21 UTCidentified

      We are continuing to work on this issue.

    3. 6 Şubat 2025 16:41 UTCmonitoring

      We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.

    4. 6 Şubat 2025 17:29 UTCmonitoring

      Remediation is still in progress. Overall the application is operational.

    5. 6 Şubat 2025 18:51 UTCmonitoring

      Most data has been restored at this time, and we estimate full restoration within the next 2 hours.

    6. 6 Şubat 2025 19:48 UTCmonitoring

      The remediation is nearing completion. This status will be updated when complete.

    7. 6 Şubat 2025 20:20 UTCresolved

      This incident has been resolved.

    Degraded Web Application

    Başlangıç 23 Ocak 2025 23:53 UTC · 40m

    Pending
    Etkilenen bileşenler
    Web Application
    1. 23 Ocak 2025 23:53 UTCinvestigating

      We are currently investigating this issue

    2. 24 Ocak 2025 00:33 UTCresolved

      This incident has been resolved.

    Dashboard: Tests and Frameworks showing 0 findings

    Başlangıç 2 Ekim 2024 12:05 UTC · 3h 47m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 2 Ekim 2024 12:05 UTCinvestigating

      We are currently investigating this issue. Other parts of the application are functioning normally.

    2. 2 Ekim 2024 12:22 UTCidentified

      We are investigating a possible remediation to this issue.

    3. 2 Ekim 2024 13:51 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2 Ekim 2024 14:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 Ekim 2024 15:52 UTCresolved

      This incident has been resolved.

    New integration connections are not showing up in the UI

    Başlangıç 1 Ekim 2024 17:43 UTC · 1h 16m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web ApplicationAPI
    1. 1 Ekim 2024 17:43 UTCidentified

      We have had reports of integration connections not showing up in the UI. The engineering team has identified the issue and is working on a fix.

    2. 1 Ekim 2024 18:59 UTCresolved

      This incident has been resolved.

    Office365: Some user logins and some integration syncs failing

    Başlangıç 20 Ağustos 2024 15:00 UTC · 1h 25m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 20 Ağustos 2024 15:00 UTCinvestigating

      We are currently investigating this error.

    2. 20 Ağustos 2024 15:02 UTCidentified

      The issue has been identified and we are working on a resolution.

    3. 20 Ağustos 2024 16:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 Ağustos 2024 16:25 UTCresolved

      This incident has been resolved.

    A subset of customers have incorrect tests showing up in Secureframe

    Başlangıç 7 Ağustos 2024 14:07 UTC · 3h 7m

    Pending
    Etkilenen bileşenler
    Web ApplicationAPI
    1. 7 Ağustos 2024 14:07 UTCinvestigating

      We are currently investigating this issue

    2. 7 Ağustos 2024 14:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 Ağustos 2024 14:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Ağustos 2024 17:14 UTCresolved

      This incident has been resolved.

    Performance Degradation of Test Refreshes

    Başlangıç 6 Ağustos 2024 17:53 UTC · 4h 9m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 6 Ağustos 2024 17:53 UTCidentified

      The issue has been identified and we are working on a resolution.

    2. 6 Ağustos 2024 19:08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 6 Ağustos 2024 20:42 UTCidentified

      We are deploying a fix for this issue.

    4. 6 Ağustos 2024 21:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 Ağustos 2024 22:02 UTCresolved

      This incident has been resolved.

    Trust Center pages not fully loading

    Başlangıç 24 Mayıs 2024 22:36 UTC · 16m

    OutageKritik olay
    Etkilenen bileşenler
    Trust
    1. 24 Mayıs 2024 22:36 UTCinvestigating

      We are currently investigating this issue.

    2. 24 Mayıs 2024 22:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Mayıs 2024 22:52 UTCresolved

      This incident has been resolved

    Application intermittently unresponsive

    Başlangıç 14 Mayıs 2024 13:30 UTC · 3h 26m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 14 Mayıs 2024 13:30 UTCinvestigating

      We are investigating an issue where the application may be unresponsive or unavailable for short periods.

    2. 14 Mayıs 2024 14:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Mayıs 2024 15:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Mayıs 2024 16:57 UTCresolved

      This incident has been resolved.

    Secureframe Web Application in degraded state

    Başlangıç 13 Mayıs 2024 14:43 UTC · 2h 26m

    Pending
    Etkilenen bileşenler
    Web Application
    1. 13 Mayıs 2024 14:43 UTCinvestigating

      We are currently investigating this issue

    2. 13 Mayıs 2024 14:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 Mayıs 2024 17:09 UTCresolved

      This incident has been resolved and all services are operating normally.

    Controls page in degraded state

    Başlangıç 6 Mayıs 2024 19:27 UTC · 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web Application
    1. 6 Mayıs 2024 19:27 UTCinvestigating

      We are currently seeing the Controls page load on multiple company instances, but produces an infinite spinner.

    2. 6 Mayıs 2024 19:42 UTCidentified

      We have identified the issue, and are rolling out a fix.

    3. 6 Mayıs 2024 19:50 UTCmonitoring

      A fix has been implemented and we are monitoring to confirm the fix holds.

    4. 6 Mayıs 2024 20:01 UTCresolved

      This incident has been resolved.