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    Sequoia kesinti geçmişi

    15 Sequoia incidents · Nisan 2022 — official updates, affected components, duration and resolution details.

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    Sequoia OS Partial Service Degradasyon

    Başlangıç 23 Temmuz 2026 16:37 UTC · 2h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    px.sequoia.comadmin.sequoia.com
    1. 23 Temmuz 2026 16:37 UTCidentified

      Satıcı/partner hizmetlerimizden birini erişilebilirlik sorunlarına sahip olarak, bazı müşterilerimiz platformumuza girişte sorunlarla karşı karşıya kalacaklardı. Aktif olarak remediasyon olasılıkları üzerinde çalışıyoruz ve bağlı satıcı / ortak hizmetlere tam çalışma durumuna ulaşmak için çalışıyoruz. Bu konuda aktif bir iletişim kuracağız.

    2. 23 Temmuz 2026 17:43 UTCmonitoring

      Depdent satıcı/partner hizmetleri geri döndükçe, giriş başarısızlıklarında azalma görüyoruz. Ancak hala bazı spor sorunları gözlemleniyor. Tam iyileşme elde ettiğimize kadar eyalette ilerlemeye devam edeceğiz

    3. 23 Temmuz 2026 18:59 UTCresolved

      Servislerimizin bağımlılık yaptığı satıcı/partner hizmetlerinin istikrarını onayladıktan sonra, platformumuzdaki giriş hatalarının azaltılmasıyla korelasyon edebildik. Tekrarlanan hataların aşağı eğilimi ayrıntılı gözlemden sonra doğrulanır. Bu, hizmetlerimizin normale geri döndük

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Sequoia OS Platform ve Ürünler Degradasyon

    Başlangıç 16 Temmuz 2026 08:00 UTC · 1h 27m

    OutageKritik olay
    Etkilenen bileşenler
    px.sequoia.comadmin.sequoia.com
    1. 16 Temmuz 2026 08:53 UTCinvestigating

      Partner satıcılarımızdan biri ürünlerinde öngörülemeyenler yüzünden, Sequoia OS plaform şu anda giriş sorunlarıyla karşı karşıya. Teknoloji ekibimiz olayın farkındadır ve platformumuzu online olarak getirmek için aktif olarak çalışmaktadır. Progres'te aktif bir güncelleştirme tutacağız

    2. 16 Temmuz 2026 08:55 UTCidentified

      Sorunun kök nedeni tespit edildi ve yakın zamanda online olarak geri almak için ortağımızla aktif olarak ilgileniyoruz

    3. 16 Temmuz 2026 09:27 UTCresolved

      Bu olay içsel çözümümüzle çözülebilir. Tüm hizmetler normale geri döndü. Yakında normal duruma ulaşmak için satıcı-partner ile takip edeceğiz. Ancak tüm hizmetlerimiz normale geri döndü

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Service Disruption

    Başlangıç 20 Kasım 2025 22:20 UTC · 38m

    Pending
    Etkilenen bileşenler
    px.sequoia.comadmin.sequoia.com
    1. 20 Kasım 2025 22:20 UTCinvestigating

      Sequoia Technical Team is aware of the service disruption and is actively investigating the incident. We will keep the users updated as we resolve the incident.

    2. 20 Kasım 2025 22:56 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 Kasım 2025 22:58 UTCresolved

      Issues with service disruption have been resolved and all services are now operational.

    Sequoia OS Platform access Issue

    Başlangıç 29 Ekim 2025 16:18 UTC · 6h 9m

    Pending
    Etkilenen bileşenler
    px.sequoia.comadmin.sequoia.com
    1. 29 Ekim 2025 16:18 UTCinvestigating

      We have observed a login access issue in our platform and our users are bound to get impacted. Investigation is ongoing. We are working towards restoring the access as soon as possible.

    2. 29 Ekim 2025 16:32 UTCidentified

      We are aware that Microsoft Azure is experiencing a global outage which is causing users not to be able to login to Sequoia OS. We are monitoring the situation closely and will keep you posted on updates. To monitor Sequoia OS updates, you can subscribe to this page In addition, you can monitor Azure's status updates here: https://azure.status.microsoft/en-us/status

    3. 29 Ekim 2025 22:27 UTCresolved

      As the Microsoft Azure services recovered, subsequently our Sequoia OS platform login access has been restored. We will keep regular monitoring of the platform for any immediate follow-ups that may be required.

    Partial Login failure for sequoia client websites

    Başlangıç 30 Temmuz 2024 12:37 UTC · 3h 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    px.sequoia.comadmin.sequoia.com
    1. 30 Temmuz 2024 12:37 UTCinvestigating

      We are currently investigating the issue. preliminary analysis point to one of our vendor IDP. We will update the progress promptly

    2. 30 Temmuz 2024 13:34 UTCidentified

      We found the root cause of the issue which is due to the global outage of our identity provider service ( IDP ). We are exploring workarounds and at the same time closely monitoring the situation on the IDP side outage.

    3. 30 Temmuz 2024 13:46 UTCmonitoring

      We applied a workaround to solve the issue for majority of our clients. Meanwhile the global outage with our IDP persists. We will keep updating the status as we get further progress

    4. 30 Temmuz 2024 16:06 UTCresolved

      The issue is resolved and all systems back to normal after extended period of validation. Apologies to our clients for the inconvenience caused

    Sequoia Website Down due to technical incident

    Başlangıç 6 Haziran 2024 11:28 UTC · 13m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    px.sequoia.comadmin.sequoia.com
    1. 6 Haziran 2024 11:28 UTCinvestigating

      Due to technical issues in our platform improvement activity, currently our HRX and PX portals are down. We are actively and urgently investigating the cause and working on a fix. We will keep prompt update on the progress.

    2. 6 Haziran 2024 11:41 UTCresolved

      The issue is found the issue and the fix is applied. The Websites are back to normal state.

    Payroll & Payroll Calendar feature performance impact

    Başlangıç 19 Eylül 2023 04:07 UTC · 0m

    Pending
    Etkilenen bileşenler
    px.sequoia.comadmin.sequoia.com
    1. 19 Eylül 2023 04:07 UTCresolved

      Due to AWS Operation issues, namely "Network services" breakdown since 11.45 PST Sep 19 2023, we were facing outage in our Payroll and Payroll Calendar features for our PX and HRX portals The root cause communicated from AWS is that their network service performance encountered high latencies due to high load issues in underlining systems. There were some partial impact to other services randomly if any new connections set up , as per the nature of the incident from AWS. Around 15:43 PST, AWS notified that there is a workaround being applied step-wise and sooner it would cover more broader systems that impacted our services. Around 19:15 PST, the fix from AWS restored the underlying services which resolved the related issues. All our systems tested fine and services restored.

    Service disruption

    Başlangıç 14 Haziran 2023 22:22 UTC · 15h 0m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    admin.sequoia.com
    1. 14 Haziran 2023 22:22 UTCinvestigating

      TPI Insights is currently unavailable.

    2. 14 Haziran 2023 23:50 UTCidentified

      The issue has been identified.

    3. 14 Haziran 2023 23:51 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 15 Haziran 2023 13:22 UTCresolved

      Access to TPI Isights has been restored and related services are now operational.

    Service Disruption

    Başlangıç 6 Nisan 2023 16:55 UTC · 55m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    admin.sequoia.com
    1. 6 Nisan 2023 16:55 UTCinvestigating

      Sequoia Technical Team is aware of the service disruption and is actively investigating the incident. We will keep the users updated as we resolve the incident. Components affected: S-Comp, TRS, Org Chart

    2. 6 Nisan 2023 16:56 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Nisan 2023 17:43 UTCmonitoring

      A fix has been implemented and all the components are functioning normally

    4. 6 Nisan 2023 17:49 UTCresolved

      This incident has been resolved.

    DB performance degradation

    Başlangıç 12 Aralık 2022 18:30 UTC · 0m

    IssuesKüçük çaplı olay
    1. 16 Aralık 2022 04:34 UTCresolved

      Issues with service disruption have been resolved and all services are now operational.

    Scheduled Maintenance Notice

    Başlangıç 18 Ağustos 2022 05:00 UTC · 0m

    Pending
    1. 16 Aralık 2022 01:13 UTCresolved

      Sequoia Technical team has successfully completed the scheduled maintenance. All services are now operating normally.

    PX Login services latency

    Başlangıç 26 Temmuz 2022 03:44 UTC · 0m

    IssuesKüçük çaplı olay
    1. 16 Aralık 2022 04:45 UTCresolved

      Issues with service disruption have been resolved and all services are now operational.

    Latency in certain Query operations

    Başlangıç 5 Temmuz 2022 21:00 UTC · 0m

    IssuesKüçük çaplı olay
    1. 16 Aralık 2022 04:37 UTCresolved

      Issues with service disruption have been resolved and all services are now operational.

    Scheduled Maintenance Notice

    Başlangıç 20 Nisan 2022 04:00 UTC · 0m

    Pending
    1. 16 Aralık 2022 01:06 UTCresolved

      Sequoia Technical team has successfully completed the scheduled maintenance. All services are now operating normally.

    PX Dashboard display slow

    Başlangıç 7 Nisan 2022 23:00 UTC · 0m

    IssuesKüçük çaplı olay
    1. 16 Aralık 2022 04:48 UTCresolved

      Issues with PX dashboard loading have been resolved and all services are now operational.