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    Servosity kesinti geçmişi

    14 Servosity incidents · Temmuz 2023 — official updates, affected components, duration and resolution details.

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    Classic Backup Server Maintenance

    Başlangıç 15 Ekim 2025 14:00 UTC · 5h 0m

    MaintenanceBakım olayı
    1. 15 Ekim 2025 19:00 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Classic Backup Server Maintenance

    Başlangıç 7 Ekim 2025 14:00 UTC · 2h 16m

    MaintenanceBakım olayı
    1. 7 Ekim 2025 16:16 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Classic Servers Offline

    Başlangıç 17 Şubat 2025 19:21 UTC · 6h 20m

    Pending
    1. 18 Şubat 2025 01:42 UTCresolved

      The affected hardware has been replaced and all servers are online again. Backups may take up to 24 hours to resume their schedules, but can be run manually any time, and restarting the Servosity service will resume their schedules with no delay. Please reach out to [email protected] with any remaining issues and we'll be glad to help.

    Outage for All Legacy Backup Accounts

    Başlangıç 4 Şubat 2025 12:07 UTC · 2h 22m

    OutageBüyük çaplı olay
    1. 4 Şubat 2025 14:28 UTCresolved

      The backup servers have been repaired and all backups will resume on schedule. We apologize for the inconvenience. Please reach out to [email protected] if you have any questions or any continuing issues.

    Problem with SMS MFA codes

    Başlangıç 27 Ocak 2025 20:57 UTC · 21m

    Pending
    1. 27 Ocak 2025 21:18 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    DNS Issue

    Başlangıç 10 Ocak 2025 13:45 UTC · 50m

    Pending
    1. 10 Ocak 2025 15:01 UTCresolved

      This morning, starting at around 8:45 AM Eastern time, we experienced an issue with one of our DNS providers, causing servosity.com and other domains to become unavailable. The issue was resolved at around 9:35 AM Eastern time. During this time, our portal at cp.servosity.com, as well as some of our backup servers, were inaccessible. Servosity One backups already in progress would have continued uploading data, but may not have completed a successful job. Any Servosity One backup job that was interrupted will automatically be reattempted. Servosity Classic backup jobs already in progress should retry and finish successfully. Any Servosity Classic backups that should have started during this window will need to be run manually. We apologize for the inconvenience.

    SVT12 emergency maintenance window

    Başlangıç 20 Kasım 2024 19:37 UTC · 25m

    MaintenanceBakım olayı
    1. 20 Kasım 2024 20:02 UTCresolved

      The SVT12 server is back online and the recovery is complete. Thank you for your understanding.

    Temporary SMTP Issues

    Başlangıç 15 Eylül 2024 23:00 UTC · 10h 45m

    Pending
    1. 16 Eylül 2024 13:26 UTCresolved

      Our SMTP provider had an issue from 7pm 9/15 - 6am 9/16 where it rejected all email because of an SSL certificate issue. The rejected messages will not be delivered. This means that our CheckCentral reporting will show that no messages were received last night and all checks will be overdue. The actual backups were not affected, and backup status information on the Servosity control panel is correct. This issue has been resolved and current emails are being delivered successfully.

    Servosity Control Panel Will Be Temporarily Unavailable

    Başlangıç 15 Mayıs 2024 19:20 UTC · 14m

    MaintenanceBakım olayı
    1. 15 Mayıs 2024 19:33 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Ticketing Platform Outage

    Başlangıç 12 Mart 2024 16:03 UTC · 6h 44m

    OutageBüyük çaplı olay
    1. 12 Mart 2024 22:47 UTCresolved

      The issue with our ticketing system is resolved.

    M365 and Google Workspace Reporting

    Başlangıç 26 Aralık 2023 14:54 UTC · 2d 0h

    Pending
    1. 28 Aralık 2023 15:02 UTCresolved

      We were able to repair the reporting issue yesterday, and as of this morning all reporting should be caught up. Please inform Servosity support of any remaining issues and we will troubleshoot those individually. Thanks for your patience.

    DR Server/Desktop potential issue with time change (Classic Only)

    Başlangıç 3 Kasım 2023 20:41 UTC · 3d 17h

    Pending
    1. 7 Kasım 2023 14:15 UTCresolved

      If you are still having issues with the SPX service not running, please reach out to our support team for assistance.

    Intermittent SMS Delivery Issues

    Başlangıç 3 Ağustos 2023 14:50 UTC · 11d 23h

    Pending
    1. 15 Ağustos 2023 14:06 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Reporting Issue

    Başlangıç 27 Temmuz 2023 20:51 UTC · 4d 16h

    Pending
    1. 1 Ağustos 2023 13:47 UTCresolved

      We've now resolved the incident. Reporting will resume normally. Please reach out to [email protected] with any issues.