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    Signrequest kesinti geçmişi

    50 Signrequest incidents · Şubat 2019 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Delayed email processing

    Başlangıç 17 Ekim 2025 07:23 UTC · 5h 58m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIWeb app
    1. 17 Ekim 2025 07:23 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Ekim 2025 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Ekim 2025 13:21 UTCresolved

      This incident has been resolved.

    Processing delays

    Başlangıç 14 Kasım 2024 16:24 UTC · 1h 49m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIWeb appWorkers
    1. 14 Kasım 2024 16:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 14 Kasım 2024 18:13 UTCresolved

      This incident has been resolved.

    Performance Issues

    Başlangıç 12 Kasım 2024 15:37 UTC · 3h 44m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIWeb appWorkers
    1. 12 Kasım 2024 15:37 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Kasım 2024 17:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Kasım 2024 19:21 UTCresolved

      This incident has been resolved.

    Performance Issues

    Başlangıç 8 Kasım 2024 14:15 UTC · 5h 30m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    APIWeb appWorkers
    1. 8 Kasım 2024 14:15 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Kasım 2024 17:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Kasım 2024 19:46 UTCresolved

      This incident has been resolved.

    Delayed document processing

    Başlangıç 28 Ekim 2024 19:14 UTC · 1h 42m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIWeb app
    1. 28 Ekim 2024 19:14 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Ekim 2024 20:56 UTCresolved

      This incident has been resolved.

    Conversion Issues

    Başlangıç 23 Ekim 2024 16:15 UTC · 3h 30m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIWeb app
    1. 23 Ekim 2024 16:15 UTCinvestigating

      We are currently investigating this issue.

    2. 23 Ekim 2024 17:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 Ekim 2024 19:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 Ekim 2024 19:45 UTCresolved

      This incident has been resolved.

    Document Conversion Issues

    Başlangıç 6 Haziran 2024 15:36 UTC · 2h 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    APIWeb app
    1. 6 Haziran 2024 15:36 UTCinvestigating

      We are currently investigating intermittent issues with the document conversion process!

    2. 6 Haziran 2024 16:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 Haziran 2024 18:05 UTCresolved

      This incident has been resolved.

    SignRequest unavailable

    Başlangıç 17 Temmuz 2023 09:59 UTC · 20h 18m

    OutageKritik olay
    Etkilenen bileşenler
    APIWeb app
    1. 17 Temmuz 2023 09:59 UTCidentified

      The issue has been identified and we're working on a fix!

    2. 17 Temmuz 2023 10:00 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 Temmuz 2023 15:41 UTCidentified

      We are continuing to work on a fix for this issue and will provide additional information as it becomes available.

    4. 17 Temmuz 2023 20:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18 Temmuz 2023 06:17 UTCresolved

      This incident has been resolved.

    SignRequest reminders not delivered

    Başlangıç 16 Mayıs 2022 22:00 UTC · 0m

    Pending
    1. 25 Mayıs 2022 16:30 UTCresolved

      Due to an email delivery system incident some SignRequest reminder emails have not been delivered in the last week. This does not apply to scheduled emails in the future, they will be emailed correctly in the future from now on. If you depend on this reminder, you can still manually trigger one from your account. We're sorry for the inconvenience this might have caused.

    Delayed document processing

    Başlangıç 1 Mayıs 2022 14:11 UTC · 25m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Workers
    1. 1 Mayıs 2022 14:11 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Mayıs 2022 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 Mayıs 2022 14:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1 Mayıs 2022 14:36 UTCresolved

      This incident has been resolved.

    Long waiting times when a new document is uploaded on signrequest.com

    Başlangıç 4 Şubat 2022 11:50 UTC · 5d 22h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Web app
    1. 4 Şubat 2022 11:50 UTCinvestigating

      We are currently investigating this issue

    2. 4 Şubat 2022 16:45 UTCmonitoring

      We are having performance issues: converting documents and other similar actions take a longer time than usual at peak times. We increased server capacity and we are monitoring the situation to see the effects on processing times.

    3. 8 Şubat 2022 11:29 UTCmonitoring

      We have tracked down another potential issue to the performance of the application. We mitigated that issue and we are now monitoring the results.

    4. 10 Şubat 2022 10:32 UTCresolved

      This incident has been resolved

    Long waiting times when a new document is uploaded on signrequest.com

    Başlangıç 3 Şubat 2022 16:15 UTC · 3h 27m

    OutageKritik olay
    Etkilenen bileşenler
    Web app
    1. 3 Şubat 2022 16:15 UTCinvestigating

      We are currently investigating an issue related to long waiting times when a new document is uploaded on signrequest.com

    2. 3 Şubat 2022 16:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 Şubat 2022 18:00 UTCinvestigating

      We have identified an issue for which we need to do emergency maintenance.

    4. 3 Şubat 2022 18:38 UTCinvestigating

      Emergency maintenance in progress

    5. 3 Şubat 2022 18:52 UTCinvestigating

      Emergency maintenance done, monitoring.

    6. 3 Şubat 2022 19:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. 3 Şubat 2022 19:42 UTCresolved

      This incident has been resolved.

    SignRequest affected by AWS downtime

    Başlangıç 15 Aralık 2021 16:02 UTC · 1h 32m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    APIWeb appWorkers
    1. 15 Aralık 2021 16:02 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Aralık 2021 16:22 UTCmonitoring

      AWS connectivity is coming back

    3. 15 Aralık 2021 17:34 UTCresolved

      This incident has been resolved.

    Service intermittently unavailable

    Başlangıç 23 Kasım 2021 19:56 UTC · 45m

    Pending
    Etkilenen bileşenler
    Web app
    1. 23 Kasım 2021 19:56 UTCidentified

      We've identified an issue affecting our web application. We're currently working on a fix.

    2. 23 Kasım 2021 20:40 UTCresolved

      We deployed a fix and we are monitoring the results.

    Service intermittently unavailable

    Başlangıç 23 Kasım 2021 14:12 UTC · 3h 2m

    Pending
    Etkilenen bileşenler
    APIWeb app
    1. 23 Kasım 2021 14:12 UTCinvestigating

      We are currently investigating the systems to understand why some of the requests are failing.

    2. 23 Kasım 2021 14:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 Kasım 2021 17:14 UTCresolved

      This incident was resolved and the applications are available.

    Service unavailable

    Başlangıç 26 Ağustos 2021 23:38 UTC · 2h 35m

    OutageKritik olay
    Etkilenen bileşenler
    Web app
    1. 26 Ağustos 2021 23:38 UTCidentified

      We are under a DDOS attack. We are working to restore the service.

    2. 27 Ağustos 2021 02:13 UTCresolved

      We alleviated the impact and all systems are now available.

    Service unavailable

    Başlangıç 26 Ağustos 2021 20:01 UTC · 46m

    OutageKritik olay
    Etkilenen bileşenler
    APIWeb app
    1. 26 Ağustos 2021 20:01 UTCinvestigating

      We are currently investigating this issue.

    2. 26 Ağustos 2021 20:46 UTCresolved

      This incident has been resolved

    Service unavailable

    Başlangıç 18 Temmuz 2021 01:14 UTC · 47m

    OutageKritik olay
    Etkilenen bileşenler
    APIWorkers
    1. 18 Temmuz 2021 01:14 UTCinvestigating

      We are currently investigating the issue

    2. 18 Temmuz 2021 01:17 UTCinvestigating

      Sending sign requests is not working. Email sending is stopped. We continue to investigate.

    3. 18 Temmuz 2021 01:30 UTCidentified

      The issue has been identified and we are currently deploying the system with the fix.

    4. 18 Temmuz 2021 01:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18 Temmuz 2021 02:01 UTCresolved

      The incident has been resolved.

    signrequest.com unreachable

    Başlangıç 6 Temmuz 2021 13:08 UTC · 0m

    OutageKritik olay
    1. 6 Temmuz 2021 14:03 UTCresolved

      The application at signrequest.com did not load after a regular release deployment.

    API requests that specify the signer language fail with a validation error

    Başlangıç 8 Haziran 2021 08:47 UTC · 1h 20m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    API
    1. 8 Haziran 2021 08:47 UTCidentified

      The issue has been identified and we are working on a fix.

    2. 8 Haziran 2021 09:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Haziran 2021 10:07 UTCresolved

      This incident has been resolved.