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    Simpletexting kesinti geçmişi

    40 Simpletexting incidents · Ocak 2020 — official updates, affected components, duration and resolution details.

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    Hesap Doğrulama - AT&T SMS

    Başlangıç 9 Eylül 2026 14:42 UTC · 5h 34m

    IssuesKüçük çaplı olay
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    1. 9 Eylül 2026 14:42 UTCinvestigating

      Şu anda müşterilerin raporlarının metin mesajlarını AT&T cihazlarına BasitTexting'e girmeye çalışırken iki-Factor Authentication'ın bir parçası olarak araştırmalarını araştırıyoruz. Bu zamanda, e-posta yoluyla doğrulama beklendiği gibi çalışıyor ve diğer taşıyıcıların etkileneceğine inanmıyoruz. Güncellemeleri daha kısa sürede daha fazla bilgi mevcut olacak. Bu süre boyunca sabrınız için teşekkür ederiz.

    2. 9 Eylül 2026 14:42 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 9 Eylül 2026 16:16 UTCinvestigating

      Ekibimiz bu sorunu çözmek için taşıyıcı ortakları ile çalışmaya devam ediyor ve onları aldığımız gibi güncellemeler yayınlayacağız. E-posta doğrulaması bu zamanda beklendiği gibi çalışıyor.

    4. 9 Eylül 2026 18:32 UTCidentified

      Sorun taşıyıcı ortaklarımızla tespit edildi ve ekibimiz aktif olarak bir karar üzerinde çalışıyor. Hesabınıza erişime ihtiyacınız varsa, 2FA mesajlarını hala alamazsanız lütfen [email protected]

    5. 9 Eylül 2026 19:52 UTCmonitoring

      Ekip bir düzeltmeye itti ve istikrar için izliyoruz. Hala 2FA kodları alan sorunlar yaşıyorsanız, lütfen destekle geçin!

    6. 9 Eylül 2026 20:16 UTCresolved

      2FA kodlarının beklendiği gibi teslim edildiğini bildirmekten mutluluk duyuyoruz ve bu konu tamamen çözülmüştür. Başka herhangi bir sorunuz veya sorun varsa lütfen destek ekibimize geçin!

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Canlı Sohbet Desteği - Bir Sohbet ve Yavaşlık başlatmak için güvenilmez

    Başlangıç 3 Ağustos 2026 14:31 UTC · 2h 58m

    Pending
    1. 3 Ağustos 2026 14:31 UTCinvestigating

      Intercom ile bir sorunu araştırıyoruz, bu bizi müşteri destek sohbetleri ve e-postaları almayı engelliyor. Bu sayfayı Intercom'dan daha fazla bilgi aldığımız için izlemeye ve güncellemeye devam edeceğiz. Bu arada, yardıma ihtiyacınız varsa lütfen 866) 259-1887'deki müşteri destek ekibimize geçin.

    2. 3 Ağustos 2026 16:30 UTCmonitoring

      Intercom bize bir düzeltme uyguladığını ve sonuçları takip ettiklerini bildirdi. Müşteriler artık BasitTexting takımları ile canlı sohbetleri başlatabileceklerini bildirdiler. Bu olayı izlemeye devam edeceğiz ve bir kez canlı sohbetlerin beklendiği gibi çalıştığını kapatacağız. Sabırınız için özür dileriz ve sabrınız için teşekkür ederiz.

    3. 3 Ağustos 2026 17:29 UTCresolved

      Intercom, tüm hizmetlerin normal olarak restore edildiğini doğruladı. Canlı sohbetler ve e-postalar şimdi beklendiği gibi çalışıyor. Lütfen müşteri destek ekibimizi (866) 259-1887'de daha fazla sorun görürseniz aramaktan çekinmeyin. Sabrınız için teşekkürler ve bu öğleden sonra anlayın!

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Yeni hesaplar yaratıyor

    Başlangıç 24 Haziran 2026 14:20 UTC · 1d 5h

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    1. 24 Haziran 2026 14:20 UTCinvestigating

      Kullanıcılar, yeni BasitTexting hesapları yaratarak ve daha önce serbest-trials oluşturduklarını bildirdiler. Şu anda bu konunun nedeni ve kapsamına bakıyoruz. Sistemin mümkün olduğunca kısa sürede tamamen operasyonel olmasını umuyoruz.

    2. 24 Haziran 2026 15:23 UTCidentified

      Mevcut free-trial hesaplarına ilişkin hesap oluşturma ve sorunları etkileyen sorun tespit edilmiştir. Bir düzeltme şu anda mühendislik ekibimiz tarafından uygulanmaktadır.

    3. 24 Haziran 2026 16:52 UTCmonitoring

      Yeni BasitTexting free-trial hesaplarının kaydının önlenmesi sorunu çözüldü. Biz hala var olan ücretsiz hesaplar üzerinde inbound ve outbound mesajlaşmayı etkileyen bir sorun yatırım yapıyoruz. Bu sorunu çözmek için ilerleme olarak bir güncelleme sağlayacağız. Sabrınız için teşekkür ederiz!

    4. 25 Haziran 2026 19:25 UTCresolved

      Mühendislik ekibimizi bildirmekten mutluluk duyuyoruz, özgür olmayan hesapları etkileyen tüm sorunları çözdük. Dün (6/24/26) kayıtlı bazı kullanıcılar, destek ekibimizin BasitTexting denemeye devam etmesi için yeni bir deneme hesabı oluşturmalarına yardımcı olabilir. Hesabınız etkileniyorsa, bu öğleden sonra bir e-posta alacaksınız. Bunun neden olduğu rahatsızlıktan özür dileriz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Link Shortener Issues

    Başlangıç 18 Mayıs 2026 14:08 UTC · 1h 10m

    OutageBüyük çaplı olay
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    OutgoingOutgoing
    1. 18 Mayıs 2026 14:08 UTCinvestigating

      We're aware of persistent errors with opening links created with SimpleTexting's link shortener. Our engineering team is investigating the issue now, and plain-URLs will still be able to be opened at this time. We will provide updates as soon as more information is available. We thank you for your patience during this time.

    2. 18 Mayıs 2026 14:11 UTCinvestigating

      Our developers have confirmed that links affected by this outage should be resolvable once the issue has been resolved. We appreciate your patience as we continue working towards a full resolution.

    3. 18 Mayıs 2026 14:51 UTCmonitoring

      A fix has been implemented and links are now resolving properly, we are continuing to monitor the situation to confirm stability. Any link sent using our link shortener during this outage should now work as expected.

    4. 18 Mayıs 2026 15:18 UTCresolved

      This incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account.

    Account Access Issues

    Başlangıç 25 Nisan 2026 14:14 UTC · 3h 8m

    OutageKritik olay
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    1. 25 Nisan 2026 14:14 UTCinvestigating

      We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

    2. 25 Nisan 2026 16:07 UTCidentified

      The issue has been identified and a fix is being implemented by our engineering team. We will post updates once that fix has been implemented while we monitor. Outgoing messaging is not impacted at this time.

    3. 25 Nisan 2026 16:42 UTCmonitoring

      The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

    4. 25 Nisan 2026 16:48 UTCmonitoring

      The issue was identified and the fix implemented appears to be working across the platform. Thanks for your patience as we investigate further and monitor to confirm the issue is resolved.

    5. 25 Nisan 2026 17:22 UTCresolved

      We are happy to report this incident has been resolved. You should now be able to access your account as expected.

    Outbound SMS & MMS - Message Review Delays

    Başlangıç 22 Ocak 2026 18:24 UTC · 3h 18m

    IssuesKüçük çaplı olay
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    1. 22 Ocak 2026 18:24 UTCinvestigating

      Due to a technical issue, messages held for review before sending are experiencing delays. Our Support Team is working swiftly to review and release these messages. We will continue working to identify and implement a fix, and we apologize for any inconvenience this may cause.

    2. 22 Ocak 2026 20:19 UTCidentified

      The issue has been identified and a fix is being implemented. While our team continues to release any pending messages as swiftly as possible, delays may still be occurring. Thank you for your patience while we work to get this issue resolved.

    3. 22 Ocak 2026 21:43 UTCresolved

      This incident has been resolved. We can confirm that messages needing further review are routing into our tool properly, and are now being reviewed as we receive them. No messages should have been lost during this time. Thank you for your understanding this afternoon!

    Live Chat Support - Unable to Initiate a Chat and Slowness

    Başlangıç 9 Ocak 2026 20:03 UTC · 2h 8m

    Pending
    1. 9 Ocak 2026 20:03 UTCinvestigating

      We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

    2. 9 Ocak 2026 21:00 UTCmonitoring

      Intercom has informed us they have implemented a fix and are monitoring the results. Customers have reported they are now able to initiate live chats with SimpleTexting teams. We'll continue monitoring and close this incident once we're confident live chats are working as expected. We apologize for the inconvenience!

    3. 9 Ocak 2026 22:11 UTCresolved

      Intercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further issues. Thanks for your patience and understanding this afternoon!

    Account Access Issues

    Başlangıç 12 Kasım 2025 00:49 UTC · 1h 45m

    OutageKritik olay
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    1. 12 Kasım 2025 00:49 UTCinvestigating

      We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

    2. 12 Kasım 2025 01:21 UTCidentified

      The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

    3. 12 Kasım 2025 01:54 UTCmonitoring

      We're continuing to monitor stability on the platform. We've confirmed that outbound messages sent between 7PM EST - 8PM EST were held by the system, and will need to be resent from your account. Additionally, inbound messages sent to your account during this time would not have been received by the system. We apologize for any inconvenience this may have caused.

    4. 12 Kasım 2025 02:34 UTCresolved

      We are happy to report this incident has been resolved. You should now be able to access your account as expected.

    Delivery Issues - 10DLC Numbers & Receiving Two-Factor Authentication Codes

    Başlangıç 23 Eylül 2025 15:38 UTC · 1h 21m

    OutageBüyük çaplı olay
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    IncomingLoginOutgoingIncomingOutgoing
    1. 23 Eylül 2025 15:38 UTCinvestigating

      Users with 10DLC local area code numbers are experiencing delivery issues for both inbound and outbound messages. At this time, users are also experiencing issues receiving two-factor authentication codes when logging into their accounts. Currently, both inbound and outbound messages on Toll-free numbers remain operational. We are investigating this issue as quickly as possible and will post updates as we work to get this resolved. We apologize for any inconvenience.

    2. 23 Eylül 2025 16:13 UTCmonitoring

      The issue was identified and a fix has been implemented. Both inbound and outbound messages sent during this time should now be delivering. Additionally, codes for Two-Factor Authentication should be received as expected. We will continue monitoring the results. Thanks for your patience as we work to confirm this is resolved.

    3. 23 Eylül 2025 16:59 UTCresolved

      This incident has been resolved. We can confirm messaging for 10DLC numbers and delivery of Two-Factor Authentication codes are working as expected. No messages should have been lost during this time.

    Login Errors

    Başlangıç 28 Nisan 2025 16:04 UTC · 1h 34m

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    1. 28 Nisan 2025 16:04 UTCinvestigating

      We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

    2. 28 Nisan 2025 16:36 UTCmonitoring

      A fix has been implemented and we are monitoring the status. Thank you again for your patience!

    3. 28 Nisan 2025 17:38 UTCresolved

      This issue has been resolved. Users should now be able to access their SimpleTexting accounts. We apologize for any inconvenience caused during this time.

    Account Verification - SMS

    Başlangıç 4 Şubat 2025 20:44 UTC · 1h 17m

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    1. 4 Şubat 2025 20:44 UTCinvestigating

      We are currently investigating reports of customers not receiving text messages as part of Two-Factor Authentication when attempting to log into SimpleTexting. At this time, verification via email is working as expected. We will provide updates as soon as more information is available. We thank you for your patience during this time.

    2. 4 Şubat 2025 21:08 UTCmonitoring

      A fix has been implemented and SMS messages containing verification codes for Two-Factor Authentication are now sending as expected. We will continue to update as we monitor the results of this fix.

    3. 4 Şubat 2025 22:01 UTCresolved

      We are happy to report that this issue has been fully resolved.

    Login Errors

    Başlangıç 28 Ocak 2025 20:56 UTC · 1h 37m

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    1. 28 Ocak 2025 20:56 UTCinvestigating

      We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

    2. 28 Ocak 2025 21:30 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 Ocak 2025 22:02 UTCmonitoring

      A fix has been implemented and we are monitoring the status. Thank you again for your patience!

    4. 28 Ocak 2025 22:33 UTCresolved

      This issue has been resolved. Users should now be able to access their SimpleTexting accounts. Thanks for your patience!

    Live Chat - Unable to Initiate a Chat and Slowness

    Başlangıç 29 Mayıs 2024 16:24 UTC · 2h 5m

    Pending
    1. 29 Mayıs 2024 16:24 UTCinvestigating

      We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

    2. 29 Mayıs 2024 17:12 UTCidentified

      The issue has been identified by Intercom and a fix is being worked on. We apologize for any inconvenience when trying to reach us by live chat.

    3. 29 Mayıs 2024 18:29 UTCresolved

      A fix has been implemented to Intercom and live chats are now working as expected. Thank you for your patience when trying to contact us today via chats.

    Delivery Issues - AT&T

    Başlangıç 22 Şubat 2024 14:41 UTC · 6h 14m

    OutageKritik olay
    Etkilenen bileşenler
    IncomingOutgoingIncomingOutgoing
    1. 22 Şubat 2024 14:41 UTCinvestigating

      We’re investigating an AT&T outage that is causing delivery issues to contacts using their wireless service. We’ll continue to monitor and update this page as we receive more information from AT&T.

    2. 22 Şubat 2024 16:14 UTCinvestigating

      We are continuing to investigate an AT&T outage. We’ll continue to monitor and provide an update once we receive more information from AT&T.

    3. 22 Şubat 2024 18:16 UTCmonitoring

      We've received word from AT&T that a fix has been implemented. Subscribers have reported receiving messages and messages are delivering as expected. We'll provide an update once AT&T has confirmed this issue is fully resolved.

    4. 22 Şubat 2024 20:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 22 Şubat 2024 20:55 UTCresolved

      We've received confirmation from AT&T that this issue has been resolved. Any messages affected during this time have been delivered.

    Message Delivery Issue - Outgoing Messages from 10DLC to Canadian Recipients

    Başlangıç 19 Nisan 2023 21:43 UTC · 3h 21m

    OutageBüyük çaplı olay
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    1. 19 Nisan 2023 21:43 UTCinvestigating

      Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers. We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.

    2. 19 Nisan 2023 22:37 UTCmonitoring

      The issue was identified by our downstream provider. They've implemented a fix and are monitoring the results. Canadian subscribers have reported receiving messages. Thanks for your patience as we work to confirm this is resolved.

    3. 20 Nisan 2023 01:04 UTCresolved

      This incident has been resolved and we can confirm messages are delivering as expected. No messages should have been lost during this time.

    Inbound Message Delays - Toll-free numbers

    Başlangıç 3 Ekim 2022 20:15 UTC · 2h 25m

    IssuesKüçük çaplı olay
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    1. 3 Ekim 2022 20:15 UTCinvestigating

      Some of our users on Toll-free numbers are experiencing delays with inbound messages. We are investigating this issue and will continue to post updates as we get this resolved.

    2. 3 Ekim 2022 21:43 UTCmonitoring

      A fix has been implemented and we’re monitoring the results. Your incoming messages have not been lost. They will be received shortly according to their current position in the queue. Thanks for your patience.

    3. 3 Ekim 2022 22:40 UTCresolved

      This incident has been resolved. Any incoming messages affected during this time have been delivered. We apologize for any inconvenience this may have caused.

    Access Issues with Safari browser on iOS and macOS

    Başlangıç 26 Ağustos 2022 13:24 UTC · 1h 45m

    OutageBüyük çaplı olay
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    1. 26 Ağustos 2022 13:24 UTCinvestigating

      Users have reported issues accessing their accounts using Safari on some iOS and macOS devices. We are currently investigating this issue. Our service is still operational and can be accessed by using an alternative browser such as Chrome or Firefox.

    2. 26 Ağustos 2022 14:11 UTCmonitoring

      The cause of this issue has been identified and a fix has been implemented. We will continue to monitor this issue for users accessing the site or mobile app from iOS or macOS devices. We apologize for any inconvenience this may have caused.

    3. 26 Ağustos 2022 15:09 UTCresolved

      This issue has been resolved. Users should now be able to access SimpleTexting from their iOS and macOS devices. Thanks for your patience!

    Account Issues and Messaging Delays

    Başlangıç 24 Ağustos 2022 14:54 UTC · 2h 22m

    OutageKritik olay
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    IncomingLoginOutgoingIncomingOutgoing
    1. 24 Ağustos 2022 14:54 UTCinvestigating

      We're aware that users may be experiencing slow or unresponsive pages, which may include error messages or the inability to log in. Additionally, we're aware this issue may be causing delays for both inbound and outbound messages on all number types. Our engineers are investigating and we will continue to post updates as we get this resolved. We sincerely apologize for any inconvenience.

    2. 24 Ağustos 2022 15:31 UTCmonitoring

      A fix has been implemented and we’re monitoring the results. During this time, you may still experience pages loading slowly and delays with outgoing and incoming messages. We can confirm no messages have been lost. Any pending messages will start sending shortly according to their position in our queues. Thanks for your patience!

    3. 24 Ağustos 2022 17:16 UTCresolved

      We are happy to report all issues related to this incident have been resolved. Pages should be loading at normal speeds and any messages experiencing delays should now be received or delivered. Thanks again for your patience!

    MMS & SMS Campaigns Sending Slowly

    Başlangıç 31 Mart 2022 18:07 UTC · 8h 17m

    OutageBüyük çaplı olay
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    OutgoingOutgoing
    1. 31 Mart 2022 18:07 UTCinvestigating

      Our engineers are currently investigating an issue with MMS campaigns sending slowly. We apologize for the inconvenience and will keep you updated as we learn more.

    2. 31 Mart 2022 18:24 UTCinvestigating

      Our engineers are looking into slow sending speeds for both SMS and MMS campaigns. We are investigating and will post updates as we work to get this resolved. We apologize for the inconvenience and appreciate your patience.

    3. 31 Mart 2022 19:43 UTCmonitoring

      A fix has been implemented and campaigns are starting to send normally now. We're monitoring the situation. Thank you for your patience while we worked on this.

    4. 1 Nisan 2022 02:25 UTCresolved

      This incident has been resolved. Thank you for your patience while we worked through it.

    Message Delivery Issues

    Başlangıç 25 Mart 2022 21:22 UTC · 18h 2m

    OutageBüyük çaplı olay
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    IncomingOutgoing
    1. 25 Mart 2022 21:22 UTCinvestigating

      Some of our users are experiencing delayed inbound messages as well as delayed outgoing Campaigns. We are investigating this issue and will post updates as we get this resolved. We apologize for any inconvenience.

    2. 25 Mart 2022 22:05 UTCidentified

      Incoming messages are now being delivered, but outgoing Campaigns are still experiencing delays. We will continue to monitor the situation and post updates as we work to resolve it.

    3. 26 Mart 2022 02:18 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 26 Mart 2022 15:24 UTCresolved

      Campaigns are sending normally now. Thank you for your patience while we resolved this!