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    Smart Recruiters kesinti geçmişi

    51 Smart Recruiters incidents · Kasım 2023 — official updates, affected components, duration and resolution details.

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    Hatalar Platform aracılığıyla Navigating

    Başlangıç 21 Temmuz 2026 22:18 UTC · 1h 25m

    OutageBüyük çaplı olay
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    Recruiter Apps
    1. 21 Temmuz 2026 22:18 UTCinvestigating

      Şu anda performansı etkileyen bir sorunu araştırıyoruz. Birden çok sayfa (İnsanlar sayfası, İş sayfası, Topluluklar) yükleri olarak bir hatayla karşılaşabilir. Bu konuya baktığımızda sabrınız için teşekkür ederiz. Datacentre: [DCEU: SmartRecruiters] Prod: [İnsanlar sayfası, İş sayfası, Topluluklar]

    2. 21 Temmuz 2026 22:57 UTCidentified

      Bazı kullanıcıları etkileyen yüklemeden çeşitli sayfaları etkileyen bir sorun tespit ettik. Şu anda bunu çözmek için çalışıyoruz ve sizi güncel tutacağız. Sabırını takdir ederiz! Datacentre: [DCEU: SmartRecruiters] Prod: [İnsanlar sayfası, İş sayfası, Topluluklar]

    3. 21 Temmuz 2026 23:31 UTCmonitoring

      Ekibimiz, sayfalarda ortaya çıkan hataları tespit etti ve bir düzeltme uyguladı. Şimdi sonuçları daha fazla performans sorunları için takip ediyoruz. [DCEU: SmartRecruiters] Prod: [İnsanlar sayfası, İş sayfası, Topluluklar]

    4. 21 Temmuz 2026 23:42 UTCresolved

      SmartRecruiters'i etkileyen performans sorunu çözüldü! Normalde platformu kullanmaya başlayabilirsiniz. Mutlu kiralama! [DCEU: SmartRecruiters] Prod: [İnsanlar sayfası, İş sayfası, Topluluklar]

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Jobs cannot be published

    Başlangıç 22 Haziran 2026 09:16 UTC · 3h 21m

    OutageKritik olay
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    Recruiter Apps
    1. 22 Haziran 2026 09:16 UTCinvestigating

      We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

    2. 22 Haziran 2026 10:15 UTCidentified

      We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

    3. 22 Haziran 2026 11:24 UTCmonitoring

      Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

    4. 22 Haziran 2026 12:37 UTCresolved

      The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

    Errors Occurring When Attempting to Access Candidate Data

    Başlangıç 6 Mayıs 2026 19:19 UTC · 1h 6m

    OutageKritik olay
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    Recruiter Apps
    1. 6 Mayıs 2026 19:19 UTCinvestigating

      We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

    2. 6 Mayıs 2026 19:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Mayıs 2026 19:54 UTCinvestigating

      We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

    4. 6 Mayıs 2026 20:09 UTCmonitoring

      Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

    5. 6 Mayıs 2026 20:25 UTCresolved

      The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

    Multiple pages do not load

    Başlangıç 22 Nisan 2026 13:36 UTC · 1h 53m

    OutageKritik olay
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    1. 22 Nisan 2026 13:36 UTCinvestigating

      We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

    2. 22 Nisan 2026 14:37 UTCidentified

      We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

    3. 22 Nisan 2026 14:50 UTCidentified

      We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

    4. 22 Nisan 2026 15:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 Nisan 2026 15:29 UTCresolved

      This incident has now been resolved. We apologise for the inconvenience caused during this period.

    People Page not loading

    Başlangıç 18 Şubat 2026 08:51 UTC · 1h 43m

    OutageBüyük çaplı olay
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    1. 18 Şubat 2026 08:51 UTCinvestigating

      We are currently investigating an issue causing the People page to appear blank.

    2. 18 Şubat 2026 09:52 UTCidentified

      We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

    3. 18 Şubat 2026 10:34 UTCresolved

      A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

    Global Cloudflare Issues Impacting SmartAttrax Career Sites

    Başlangıç 5 Aralık 2025 09:08 UTC · 10m

    OutageKritik olay
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    SmartAttrax - Career Sites
    1. 5 Aralık 2025 09:08 UTCinvestigating

      There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

    2. 5 Aralık 2025 09:18 UTCresolved

      This incident has been resolved.

    Global Cloudflare Issues impacting Smartrecruiters

    Başlangıç 5 Aralık 2025 08:59 UTC · 18m

    OutageKritik olay
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    Recruiter Apps
    1. 5 Aralık 2025 08:59 UTCinvestigating

      There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

    2. 5 Aralık 2025 09:16 UTCmonitoring

      Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

    3. 5 Aralık 2025 09:17 UTCresolved

      This incident has been resolved

    Microsoft Azure Downtime - SmartAttrax Career Sites Impacted

    Başlangıç 29 Ekim 2025 16:26 UTC · 18h 1m

    OutageBüyük çaplı olay
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    SmartAttrax - Career Sites
    1. 29 Ekim 2025 16:26 UTCidentified

      SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

    2. 29 Ekim 2025 16:30 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 29 Ekim 2025 16:50 UTCidentified

      Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

    4. 29 Ekim 2025 17:18 UTCidentified

      We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

    5. 29 Ekim 2025 18:17 UTCidentified

      Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

    6. 29 Ekim 2025 19:18 UTCidentified

      Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

    7. 29 Ekim 2025 21:17 UTCidentified

      SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

    8. 30 Ekim 2025 07:19 UTCmonitoring

      Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

    9. 30 Ekim 2025 08:56 UTCmonitoring

      The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

    10. 30 Ekim 2025 09:10 UTCmonitoring

      The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

    11. 30 Ekim 2025 10:27 UTCresolved

      This incident has been resolved.

    System Accessibiliy and Performance Issue

    Başlangıç 28 Ekim 2025 00:41 UTC · 3h 20m

    OutageKritik olay
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    Recruiter Apps
    1. 28 Ekim 2025 00:41 UTCinvestigating

      We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

    2. 28 Ekim 2025 02:23 UTCmonitoring

      A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

    3. 28 Ekim 2025 04:01 UTCresolved

      The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

    System down (bad getaway - error)

    Başlangıç 22 Ekim 2025 14:46 UTC · 50m

    OutageKritik olay
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    1. 22 Ekim 2025 14:46 UTCinvestigating

      Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

    2. 22 Ekim 2025 15:36 UTCresolved

      The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

    System down (bad getaway - error 502)

    Başlangıç 12 Ekim 2025 02:33 UTC · 16m

    OutageKritik olay
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    1. 12 Ekim 2025 02:33 UTCinvestigating

      The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

    2. 12 Ekim 2025 02:48 UTCresolved

      This incident has been resolved.

    Attrax Career Sites are down - 504 Gateway Time-out

    Başlangıç 16 Eylül 2025 13:01 UTC · 4h 12m

    OutageKritik olay
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    SmartAttrax - Career Sites
    1. 16 Eylül 2025 13:01 UTCinvestigating

      Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

    2. 16 Eylül 2025 13:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 Eylül 2025 13:07 UTCmonitoring

      Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

    4. 16 Eylül 2025 17:13 UTCresolved

      This incident has now been resolved. Our apologies for the inconvenience caused during this time.

    System slowness - issue with loading pages

    Başlangıç 22 Ağustos 2025 10:02 UTC · 3h 2m

    OutageKritik olay
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    Recruiter Apps
    1. 22 Ağustos 2025 10:02 UTCinvestigating

      We are currently investigating this issue.

    2. 22 Ağustos 2025 11:36 UTCidentified

      The issue has been identified. During the investigation, the SmartTips have been disabled.

    3. 22 Ağustos 2025 13:04 UTCresolved

      This incident has been resolved and SmartTips have been reactivated.

    System down (bad getaway - error 502)

    Başlangıç 19 Ağustos 2025 12:35 UTC · 2h 17m

    OutageKritik olay
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    Recruiter Apps
    1. 19 Ağustos 2025 12:35 UTCinvestigating

      The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

    2. 19 Ağustos 2025 13:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 Ağustos 2025 14:52 UTCresolved

      This incident has been resolved.

    Interview Scheduling

    Başlangıç 3 Haziran 2025 21:27 UTC · 1h 28m

    IssuesKüçük çaplı olay
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    1. 3 Haziran 2025 21:27 UTCinvestigating

      We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

    2. 3 Haziran 2025 22:03 UTCidentified

      We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

    3. 3 Haziran 2025 22:32 UTCmonitoring

      Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

    4. 3 Haziran 2025 22:55 UTCresolved

      The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

    System slowness

    Başlangıç 30 Mayıs 2025 13:58 UTC · 15m

    OutageBüyük çaplı olay
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    1. 30 Mayıs 2025 13:58 UTCinvestigating

      We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

    2. 30 Mayıs 2025 14:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Mayıs 2025 14:13 UTCresolved

      This incident has been resolved.

    System Performance issue

    Başlangıç 6 Mayıs 2025 12:42 UTC · 1h 54m

    OutageKritik olay
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    1. 6 Mayıs 2025 12:42 UTCinvestigating

      We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

    2. 6 Mayıs 2025 12:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Mayıs 2025 13:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 Mayıs 2025 14:36 UTCresolved

      This incident has been resolved.

    Newly created jobs issue

    Başlangıç 28 Nisan 2025 14:31 UTC · 2h 24m

    IssuesKüçük çaplı olay
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    1. 28 Nisan 2025 14:31 UTCidentified

      We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

    2. 28 Nisan 2025 16:55 UTCresolved

      The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

    Job creation/publication down

    Başlangıç 15 Nisan 2025 11:55 UTC · 51m

    OutageKritik olay
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    Customer API
    1. 15 Nisan 2025 11:55 UTCinvestigating

      We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

    2. 15 Nisan 2025 12:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Nisan 2025 12:46 UTCresolved

      This incident has been resolved.

    [Report builder] down - downloading Reports issue

    Başlangıç 26 Mart 2025 09:13 UTC · 22m

    OutageKritik olay
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    Mobile AppsMarketplace APIReferrals AppCustomer APICareer PagesCandidate AppMarketplace AppsSub-processor Page UpdatesRecruiter Apps
    1. 26 Mart 2025 09:13 UTCinvestigating

      We are currently investigating this issue.

    2. 26 Mart 2025 09:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 Mart 2025 09:35 UTCresolved

      This incident has been resolved.