Sparkpost kesinti geçmişi

1. 27 Ağustos 2026 16:51 UTCidentified

   23:00 UTC civarında 2026-08-26 başlayın, özel olarak alıcılara gönderilen mesajlar için sert bir artış gözlemliyoruz. Elmaid.com, Apple ile Sign tarafından kullanılan röle domain. Etkilenen mesajlar Apple'ın posta sunucuları tarafından SMTP yanıt 550 5.1.1 kullanıcı bulunamadı. Araştırmamız bu, alıcı posta kutusu sağlayıcısında değil platformumuzda ortaya çıkıyor. icloud.com, me.com ve mac.com dahil tüm diğer alanlara teslimat, etkilenmemiş ve normalde performans gösteriyor. Etkilenen adreslerin önemli bir payı son zamanlarda 2026-08-26 olarak teslim edildi, reddedilmelerin gerçek geçersiz alıcıları yansıtmadığını gösteriyor. Etkisi: Çünkü bunlar sert çürükler, etkilenen alıcı adresleri otomatik olarak baskı listenize eklenebilir, bu alıcılara alt konu çözüldikten sonra bile gönderir. Gerekli Eylem: Bu zamanda hiçbir şey. Sorun devam ederken manuel olarak temiz veya yeniden-import etkilenen baskı girişlerine denemenizi tavsiye ederiz. Doğrudan Apple ile bir kararda çalışıyoruz. Bir kez çözüldükten sonra, bu olay tarafından yaratılan girişleri kaldıracağız ve bir takip güncellemede kapsamı ve zamanlamayı onaylayacağız. Önümüzdeki güncellememizi 4 saat içinde ya da durum değişirse yayınlayacağız.

2. 27 Ağustos 2026 18:03 UTCidentified

   Yüksek 550 5.1.1 kullanıcı Apple özel rölesinden sert sıçramalar bulamadık. Sağlayıcının tarafında çözdükten sonra, bu olay tarafından yaratılan Apple özel baskı girişlerini otomatik olarak kaldıracağız.

3. 27 Ağustos 2026 19:10 UTCidentified

   Apple özel röle domaininin kurtarmasını görmeye başladık. Tam kurtarmayı doğrulamak için bir sonraki 60 dakika boyunca izlemeye devam edeceğiz. Ekibimiz, bu olay tarafından yaratılan herhangi bir baskıyı otomatik olarak kaldırmaya çalışmaktadır. Temizliğin 4-6PM EDT arasında tamamlanmasını bekliyoruz.

4. 27 Ağustos 2026 19:28 UTCmonitoring

   Apple özel röle domaininin önceden icat seviyelerini kurtarmasını gördük. Ekibimiz, bu olay tarafından yaratılan herhangi bir baskıyı otomatik olarak kaldırmaya çalışmaktadır. Temizliğin 6PM EDT tarafından tamamlanmasını bekliyoruz.

5. 27 Ağustos 2026 22:56 UTCresolved

   Apple, izleme aşamasımız sırasında önceden olay seviyelerini korudu. Kötü baskıların temizlenmeleri tamamlandı. Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 19 Ağustos 2026 18:52 UTCinvestigating

   Bazı uçlu mesajlar için geç saatlerde bir artış araştırıyoruz. (NOTE: Bu, ABD'de barındırılan müşterilerimizi etkilemez.)

2. 19 Ağustos 2026 19:44 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

3. 19 Ağustos 2026 19:58 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 24 Temmuz 2026 11:14 UTCinvestigating

   Devam eden bir AWS US West 2 bölgesi tarafından kaynaklanan teslimat sorunlarını araştırıyoruz. Müşteriler hizmetlerimize etkisini değerlendirirken gecikme yaşayabilirler. Durumu aktif olarak takip ediyoruz ve daha fazla bilgi mevcut olacak şekilde güncelleştirmeler sağlayacaktır.

2. 24 Temmuz 2026 11:53 UTCidentified

   Outbound email teslimat ABD Batı bölgemiz için engelleniyor. Satıcılarımızla birlikte çalışıyoruz sorunu çözdük. E-postaları kabul etmeye ve onları içsel olarak sıralamaya devam ediyoruz. Konu çözülürken mesajları yakında teslim edeceğiz.

3. 24 Temmuz 2026 12:08 UTCmonitoring

   ABD Batı Bölgesimizde postalar vermeye başlıyoruz. kuyruklanmış mesajlarla çalışıyoruz. Sorunu izlemeye devam ediyoruz ve e-postaları kabul etmeye devam ediyoruz.

4. 24 Temmuz 2026 13:16 UTCmonitoring

   Hala kuyruklanmış mesajlarla çalışıyoruz. Sorunu izlemeye devam ediyoruz ve e-postaları kabul etmeye devam ediyoruz.

5. 24 Temmuz 2026 17:29 UTCmonitoring

   AWS ağ kesintisi nedeniyle postanın önemli lüksünü işlemek için ek ayar uyguluyoruz ve teslimat oranlarında iyileşme görüyoruz. Önemli bir kurtarma görüyoruz ve önümüzdeki 30-35 dakika içinde tamamen teslim edilmelerini bekliyoruz. Tam iyileşme için tahmini zaman 80-90 dakikadır. Ek optimizasyonlar aramaya ve konuyu izlemeye devam ediyoruz.

6. 24 Temmuz 2026 18:44 UTCresolved

   This incident has been resolved.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 29 Haziran 2026 15:58 UTCinvestigating

   We are investigating the delay and the impact. We will post once we know more.

2. 29 Haziran 2026 16:05 UTCmonitoring

   There was a combination of events that caused a short period of slowdown. That slowdown has already recovered and we are monitoring to ensure we do not see it again.

3. 29 Haziran 2026 16:46 UTCresolved

   This incident has been resolved.

1. 12 Mayıs 2026 12:48 UTCidentified

   We’re currently investigating an issue that prevented some customers from updating their payment details. The root cause has been identified, and a fix is being implemented.

2. 12 Mayıs 2026 13:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 Mayıs 2026 13:38 UTCresolved

   This incident has been resolved.

1. 11 Mayıs 2026 18:55 UTCidentified

   We are experiencing an elevated level of errors and latency on the Suppression List API for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.

2. 11 Mayıs 2026 19:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Mayıs 2026 20:02 UTCresolved

   This incident has been resolved.

1. 9 Mayıs 2026 21:39 UTCinvestigating

   We are looking into why some messages are seeing delayed delivery.

2. 9 Mayıs 2026 21:50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 Mayıs 2026 22:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 Mayıs 2026 22:17 UTCresolved

   This incident has been resolved.

1. 7 Mayıs 2026 09:31 UTCinvestigating

   We are currently investigating this issue.

2. 7 Mayıs 2026 10:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 Mayıs 2026 11:31 UTCresolved

   This incident has been resolved.

1. 5 Nisan 2026 17:02 UTCinvestigating

   We are currently investigating reports of delayed or failed email deliveries to Apple-hosted domains. Messages to non-Apple domains are unaffected. We will provide updates as more information becomes available.

2. 5 Nisan 2026 17:58 UTCidentified

   The issue was caused by an Apple iCloud Mail outage (https://www.apple.com/support/systemstatus/), which Apple has since marked as resolved. Bounce rates and delivery delays to Apple domains have returned to normal levels. We are currently reviewing our suppression lists to identify and remove any recipients that may have been incorrectly added during the incident.

3. 5 Nisan 2026 18:27 UTCmonitoring

   Apple has implemented a fix and we are monitoring the results.

4. 5 Nisan 2026 19:01 UTCresolved

   Delivery rates to Apple domains have returned to normal with no further elevated delays or bounces. We will perform any necessary post-incident cleanup of suppression lists to ensure no recipients were incorrectly suppressed during the outage. NOTE: As of Monday April 5th at 9PM EDT the cleanup has been completed. All recipient addresses to Apple or Apple Private Relay domains that were suppressed during Apple's incident window were removed.

1. 12 Mart 2026 06:51 UTCinvestigating

   We are currently investigating issues with delivery of email impacting US region.

2. 12 Mart 2026 07:48 UTCmonitoring

   System is fully recovered and under monitoring.

3. 12 Mart 2026 08:00 UTCinvestigating

   Email delivery in US is impacted, experiencing elevated delays.

4. 12 Mart 2026 10:03 UTCmonitoring

   System functionality has been fully restored and all emails are being transmitted correctly without added latencies; we are actively monitoring.

5. 12 Mart 2026 11:25 UTCresolved

   This incident has been resolved.

1. 5 Mart 2026 00:51 UTCinvestigating

   We are investigating an increase in delivery latency for some outbound messages.

2. 5 Mart 2026 01:00 UTCmonitoring

   We are observing recovery in email delivery performance and are actively monitoring.

3. 5 Mart 2026 01:24 UTCresolved

   This incident has been resolved.

1. 26 Şubat 2026 17:55 UTCmonitoring

   We are currently seeing elevated temporary rejection rates for email delivered to Outlook.com, Hotmail, and other Microsoft-hosted addresses. Microsoft has acknowledged the issue and is actively investigating. This is a industry-wide issue and not isolated to any specific account. We will continue to monitor and update this page as we receive more information. Next update: When Microsoft posts a resolution or Bird observes delivery rates normalizing

2. 27 Şubat 2026 17:38 UTCresolved

   Microsoft has confirmed that they made additional changes the night of Thursday, Feb 26th that should have remediated most IP rate limiting and rejection issues. If you are still seeing impacts, please reach out via your normal support channels and our team can investigate and escalate with Microsoft.

1. 24 Şubat 2026 19:07 UTCinvestigating

   We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.

2. 24 Şubat 2026 19:07 UTCinvestigating

   We are continuing to investigate this issue.

3. 24 Şubat 2026 19:25 UTCinvestigating

   We are continuing to investigate this issue. We still see 5xx errors on mail injections and degradation.

4. 24 Şubat 2026 19:34 UTCidentified

   The team has identified the root cause. There is a core networking issue that has impacted sending across the clusters.

5. 24 Şubat 2026 19:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 24 Şubat 2026 19:41 UTCresolved

   This incident has been resolved.

1. 24 Şubat 2026 15:01 UTCinvestigating

   We are currently investigating this issue. No messages are lost.

2. 24 Şubat 2026 17:19 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 Şubat 2026 17:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 Şubat 2026 18:17 UTCresolved

   This incident has been resolved.

1. 20 Şubat 2026 16:06 UTCinvestigating

   We are currently investigating this issue.

2. 20 Şubat 2026 16:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 Şubat 2026 16:15 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 20 Şubat 2026 16:33 UTCresolved

   This incident has been resolved.

1. 18 Şubat 2026 14:51 UTCinvestigating

   We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

2. 18 Şubat 2026 15:02 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 Şubat 2026 15:15 UTCidentified

   We have begun to see improvements to outbound mail delivery delays. We anticipate full recovery in the next 30 minutes.

4. 18 Şubat 2026 15:59 UTCmonitoring

   We continue to see strong recovery of the mail queues and message delivery. We expect all remaining delayed messages to be delivered in the next 5 minutes.

5. 18 Şubat 2026 16:15 UTCmonitoring

   We have seen recovery. We will continue monitoring for the next 60 minutes to ensure message queues stay stable.

6. 18 Şubat 2026 17:06 UTCresolved

   This incident has been resolved.

1. 27 Ocak 2026 16:39 UTCidentified

   We have identified an issue affecting Single Sign-On (SSO) logins. Users authenticating via SSO are unable to access their accounts. A fix has been deployed and we expect the issue to be resolved within the next few minutes. We apologize for the inconvenience and will provide an update shortly.

2. 27 Ocak 2026 16:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5 Şubat 2026 12:22 UTCresolved

   This incident has been resolved.

1. 15 Ocak 2026 10:24 UTCinvestigating

   We are currently investing reported delays when sending emails towards Microsoft email domains

2. 15 Ocak 2026 11:06 UTCinvestigating

   Impact is currently scoped to EU region only. Investigation ongoing; tickets raised to Microsoft to further investigation.

3. 15 Ocak 2026 11:13 UTCinvestigating

   We continue to work with Microsoft on full mitigation. They are currently experiencing infrastructure issues that is causing them to incorrectly block legitimate traffic from multiple Bird IP ranges. Our sending infrastructure and email traffic are operating normally. All other mailbox providers are receiving mail without issue. Microsoft is aware of the issue and is actively investigating. We are in contact with their team and monitoring for resolution. We expect this to be resolved once Microsoft completes their fix. Messages will retry automatically - no action needed from you

4. 15 Ocak 2026 11:50 UTCinvestigating

   Microsoft continues to investigate the issue. We are actively in contact with their team.

5. 15 Ocak 2026 13:25 UTCidentified

   We continue to work with Microsoft on these delays. We are in active contact with their delivery team and working towards full resolution.

6. 15 Ocak 2026 13:49 UTCidentified

   We have started to receive reports from Microsoft that they are implementing mitigations within their environment. We continue to monitor and coordinate with them for full resolution.

7. 16 Ocak 2026 16:03 UTCidentified

   We continue to see some delays at Microsoft domains and are working with Microsoft to remediate. At this time, Microsoft is aware and continues to investigate.

8. 17 Ocak 2026 23:30 UTCmonitoring

   We have seen stabilization, but are still seeing Microsoft delays in rare cases. Our team is mitigating with Microsoft as those occur. We are going to keep the status page in Monitoring state through the weekend as we continue to monitor for a full recovery at Microsoft.

9. 19 Ocak 2026 18:18 UTCmonitoring

   We continue to see improvement with Microsoft delivery, though isolated cases of delays persist. Microsoft's mitigations are largely effective, but we're still working with their team to address edge cases as they arise. We will continue to maintain heightened monitoring through the week to ensure complete stabilization. No action is required from senders - any affected messages will continue to retry automatically.

10. 23 Ocak 2026 05:11 UTCmonitoring

    We continue to receive reports of outages at Microsoft, as well as delayed mail sending to Microsoft and their related properties. If you are experiencing delays or IP blocks in sending to Microsoft related properties, please open a ticket with your Technical Account Manager or email [email protected] (or your dedicated support channel if applicable). For detals around the Microsoft 365 please reference Microsoft's Status Page at: https://status.cloud.microsoft/m365

11. 27 Ocak 2026 16:33 UTCresolved

    We continue to receive sporadic reports of outages at Microsoft, as well as delayed mail sending to Microsoft and their related properties. But have seen recovery for most senders. If you are experiencing delays or IP blocks in sending to Microsoft related properties, please open a ticket with your Technical Account Manager or email [email protected] (or your dedicated support channel if applicable).

1. 14 Ocak 2026 16:27 UTCresolved

   We've experienced processing delays of up to 1h30min for sending emails to yahoo.com domain in the EU and US regions.

1. 11 Aralık 2025 18:36 UTCinvestigating

   There is a delay in our events pipeline. This is causing metrics, events and webhooks to be delayed for a portion of data. Message sending is not effected.

2. 11 Aralık 2025 22:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Aralık 2025 22:28 UTCresolved

   This incident has been resolved.