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    Squarespace kesinti geçmişi

    57 Squarespace incidents · Temmuz 2025 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Acuity Scheduling / Service geçici olarak kullanılamaz

    Başlangıç 21 Ekim 2026 02:30 UTC · 0m

    Pending
    1. 21 Ekim 2026 10:41 UTCresolved

      Acuity Scheduling hizmeti, 10:36-10:55pm ABD Doğu zamanında geçici olarak mevcut değildi.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Squarespace yükleme ve düzenleme konuları

    Başlangıç 28 Eylül 2026 13:17 UTC · 48m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Email CampaignsSite EditingCommerce
    1. 28 Eylül 2026 13:17 UTCidentified

      Şu anda Squarespace ile ilgili sorunları araştırıyoruz, özellikle E-posta kampanyalarına erişimle ilgili olarak, belirli prim özelliklerine başvurmak ve erişmekle ilgili.

    2. 28 Eylül 2026 13:35 UTCidentified

      Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

    3. 28 Eylül 2026 13:50 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    4. 28 Eylül 2026 14:06 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Acuity Scheduling Admin Mobile uygulaması, iOS 27 güncellemesinden sonra beklenmedik bir şekilde çarpıyor

    Başlangıç 18 Eylül 2026 20:35 UTC · 3d 22h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Acuity Scheduling
    1. 18 Eylül 2026 20:35 UTCinvestigating

      Bazı kullanıcılar, son iOS 27 güncellemesinden sonra uygulamayı başlatmaya çalışırken Acuity Admin Mobile uygulaması ile ilgili sorunlar yaşıyor. Şu anda konuyu araştırıyoruz.

    2. 18 Eylül 2026 20:46 UTCinvestigating

      Şu anda kullanıcıların iOS 26'da kalmasını ve bu konu çözülene kadar iOS 27'ye yükseltmelerini tavsiye ediyoruz. Bu tedbir, Acuity Admin Mobile uygulamasına kesintisiz erişim sağlayacaktır. Android kullanıcıları etkilenmez.

    3. 20 Eylül 2026 16:57 UTCidentified

      Sorun tespit edildi ve bir düzeltme üzerinde çalışıyoruz.

    4. 21 Eylül 2026 19:25 UTCidentified

      Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

    5. 22 Eylül 2026 19:25 UTCresolved

      Acuity Scheduling uygulamasına erişim, iOS 27'de kullanıcılar için restore edilmiştir. Kullanıcılar, düzeltmeyi kurmak için Apple App Store aracılığıyla Acuity Scheduling sürüm 98.0.0'a güncelleyebilir.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Acuity Scheduling / Müşteri Scheduling Page "SORRY" hatası gösteriyor

    Başlangıç 8 Eylül 2026 15:28 UTC · 0m

    OutageBüyük çaplı olay
    1. 9 Eylül 2026 15:26 UTCresolved

      Bazı müşteriler, Müşteri Planlama Sayfalarına eriştiğinde "SORRY" sayfasını görüyorlar.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Acuity Scheduling - Meta'a Bağlanamaz

    Başlangıç 20 Ağustos 2026 20:12 UTC · 17h 43m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Acuity Scheduling
    1. 20 Ağustos 2026 20:12 UTCidentified

      Şu anda Meta Hizmetlerine entegrasyon ile bir hizmet kesintisi yaşıyoruz. Mühendislik ekibimiz konuyu belirledi ve Meta ile bunu çözmek için çalışıyor. En kısa sürede bir güncelleme sağlayacağız.

    2. 20 Ağustos 2026 23:15 UTCidentified

      Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

    3. 21 Ağustos 2026 13:56 UTCresolved

      Etkisi gözden geçirdikten sonra, bu konunun kapsamıyla sınırlı olduğunu ve temel işlevselliği etkilemediğini doğruladık. Bu Uzaklığı güncellemesini kapatıyoruz. Sorunu deneyimlemeye devam eden müşteriler Destek ile iletişime geçmeli.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Acuity Scheduling / Gecikmiş Google Takvim senkronizasyonu

    Başlangıç 20 Ağustos 2026 12:26 UTC · 2h 4m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Acuity Scheduling
    1. 20 Ağustos 2026 12:26 UTCinvestigating

      Şu anda Google takviminin gecikmesine neden olan bir sorunu araştırıyoruz. Bu aynı zamanda randevular için Google Meet bağlantılarının oluşturulmasını da geciktirebilir.

    2. 20 Ağustos 2026 15:54 UTCresolved

      Sorun çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Acuity Scheduling Service Disruption

    Başlangıç 12 Ağustos 2026 22:55 UTC · 17m

    OutageKritik olay
    Etkilenen bileşenler
    Acuity Scheduling
    1. 12 Ağustos 2026 22:55 UTCidentified

      We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

    2. 12 Ağustos 2026 23:12 UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Başlangıç 29 Temmuz 2026 18:20 UTC · 1h 27m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Acuity SchedulingSite EditingAccounts & BillingSite Loading
    1. 29 Temmuz 2026 18:20 UTCinvestigating

      Şu anda Squarespace siteleri ve hesap panoları ile bağlantı sorunlarını araştırıyoruz.

    2. 29 Temmuz 2026 18:43 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 29 Temmuz 2026 19:02 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    4. 29 Temmuz 2026 19:47 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Acuity Scheduling Elevated Errors

    Başlangıç 4 Haziran 2026 18:58 UTC · 32m

    OutageKritik olay
    Etkilenen bileşenler
    Accounts & Billing
    1. 4 Haziran 2026 18:58 UTCinvestigating

      We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

    2. 4 Haziran 2026 19:17 UTCinvestigating

      We're investigating issues with Acuity Scheduling elevated errors.

    3. 4 Haziran 2026 19:19 UTCidentified

      We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

    4. 4 Haziran 2026 19:27 UTCmonitoring

      A fix has been implemented and we are monitoring results.

    5. 4 Haziran 2026 19:30 UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Başlangıç 20 Mayıs 2026 17:45 UTC · 29m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Site EditingSite Loading
    1. 20 Mayıs 2026 17:45 UTCinvestigating

      We are currently investigating connectivity issues and 503 errors for Squarespace sites.

    2. 20 Mayıs 2026 18:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Mayıs 2026 18:15 UTCresolved

      This incident has been resolved.

    Acuity Scheduling Service Disruption

    Başlangıç 19 Mayıs 2026 17:06 UTC · 30m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Acuity Scheduling
    1. 19 Mayıs 2026 17:06 UTCinvestigating

      We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

    2. 19 Mayıs 2026 17:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 Mayıs 2026 17:35 UTCresolved

      This incident has been resolved.

    Unable to create new sites and purchase or modify non-website subscriptions

    Başlangıç 28 Nisan 2026 10:17 UTC · 1h 31m

    OutageKritik olay
    Etkilenen bileşenler
    Site Editing
    1. 28 Nisan 2026 10:17 UTCinvestigating

      This might include: - Not being able to create a new website using template store / blank template. - Not being able to register a new domain name. - Not being able to purchase or modify subscriptions.

    2. 28 Nisan 2026 11:31 UTCidentified

      The issue has been identified and a fix has been implemented.

    3. 28 Nisan 2026 11:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Nisan 2026 11:48 UTCresolved

      This incident has been resolved.

    Website subscriptions are not activated

    Başlangıç 27 Nisan 2026 17:12 UTC · 36m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Accounts & BillingSite Loading
    1. 27 Nisan 2026 17:12 UTCinvestigating

      We are currently investigating an issue with website subscriptions not being activated.

    2. 27 Nisan 2026 17:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 Nisan 2026 17:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Nisan 2026 17:48 UTCresolved

      This incident has been resolved.

    Site Loading and Editing Issues

    Başlangıç 27 Nisan 2026 16:09 UTC · 6h 11m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Site EditingSite Loading
    1. 27 Nisan 2026 16:09 UTCinvestigating

      We are currently investigating issues with editing and loading sites.

    2. 27 Nisan 2026 16:25 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 Nisan 2026 16:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Nisan 2026 18:16 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 Nisan 2026 18:26 UTCidentified

      The issue has been identified and a fix is being implemented.

    6. 27 Nisan 2026 22:01 UTCidentified

      We are continuing to work on a fix for this issue.

    7. 27 Nisan 2026 22:20 UTCresolved

      This incident has been resolved.

    New Payment Methods Cannot Be Saved

    Başlangıç 21 Nisan 2026 17:21 UTC · 1h 21m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Accounts & Billing
    1. 21 Nisan 2026 17:21 UTCinvestigating

      We’re investigating issues with new payment details being saved.

    2. 21 Nisan 2026 17:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 Nisan 2026 18:13 UTCmonitoring

      Issue has been mitigated and we are monitoring the fix.

    4. 21 Nisan 2026 18:41 UTCresolved

      This incident has been resolved.

    Customers will see delays with domain transfers.

    Başlangıç 9 Nisan 2026 10:02 UTC · 1h 20m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Domains
    1. 9 Nisan 2026 10:02 UTCinvestigating

      We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.

    2. 9 Nisan 2026 10:04 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 Nisan 2026 10:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 9 Nisan 2026 11:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 9 Nisan 2026 11:22 UTCresolved

      This incident has been resolved.

    Connectivity issues

    Başlangıç 2 Nisan 2026 19:11 UTC · 18m

    Pending
    Etkilenen bileşenler
    Site EditingCommerceSite LoadingDomainsSquarespace Help
    1. 2 Nisan 2026 19:11 UTCinvestigating

      We're investigating issues with loading sites.

    2. 2 Nisan 2026 19:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 Nisan 2026 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 Nisan 2026 19:29 UTCresolved

      This incident has been resolved.

    Connectivity issues

    Başlangıç 31 Mart 2026 21:06 UTC · 55m

    OutageBüyük çaplı olay
    1. 31 Mart 2026 21:26 UTCinvestigating

      We're investigating errors while connecting to some Squarespace sites.

    2. 31 Mart 2026 21:45 UTCmonitoring

      We're investigating errors while connecting to some Squarespace sites.

    3. 31 Mart 2026 21:49 UTCmonitoring

      Issue has been mitigated as of 5:36pm EDT. We are continuing to monitor for any further issues.

    4. 31 Mart 2026 22:01 UTCresolved

      This incident has been resolved.

    5. 7 Nisan 2026 17:41 UTCpostmortem

      On Tuesday, March 31st, 2026, many Squarespace websites experienced unavailability for an aggregate of 53 minutes, between 4:43 PM and 5:36 PM EDT. During this incident, we failed to serve approximately 28% of customer requests. Site visitors saw slow loads or “Service Unavailable” errors impacting site loading, login, site editing, Campaigns, Domains, and our Commerce platform. At 4:43 PM EDT we performed a network configuration change in one of our points of presence \(PoP\). This change impacted critical networking equipment within that region. Our teams were notified immediately via automated alerts, internal reports, and additional customer reports. At 4:48 PM EDT our system automatically routed traffic off of this PoP. This action should have contained the impact. However, another region was already offline due to planned maintenance. As a result, the majority of our traffic was ultimately routed to a single PoP. In aggregate, this increased load overwhelmed our website lookup infrastructure in this region, severely impacting visitor requests. At 5:08 PM EDT, our teams resolved the original network configuration issue. We continued to see customer impact, so at 5:20 PM EDT we cleared the website lookup cache in the active region. This exacerbated the issue due to an additional misconfiguration within the lookup infrastructure.  At 5:35 PM EDT we successfully routed traffic back onto the original PoP, which had fully recovered. By 5:36 PM EDT our systems were serving all customer requests normally. We deeply apologize for this incident. Ensuring Squarespace sites remain up and available is of the utmost importance to us. Our team has prioritized improvements to the mitigation of similar issues and scaling our edge capacity as necessary. Thank you for your patience.

    Acuity Scheduling - Clients of businesses may not be able to update card...

    Başlangıç 31 Mart 2026 17:40 UTC · 57m

    IssuesKüçük çaplı olay
    1. 31 Mart 2026 17:40 UTCinvestigating

      We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

    2. 31 Mart 2026 18:00 UTCidentified

      We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

    3. 31 Mart 2026 18:26 UTCidentified

      We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.

    4. 31 Mart 2026 18:37 UTCresolved

      Acuity Scheduling is now fully operational.

    Site Loading Issues

    Başlangıç 18 Mart 2026 15:38 UTC · 1h 18m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Site Loading
    1. 18 Mart 2026 15:38 UTCinvestigating

      We are currently investigating issues with sites not loading properly due to errors and delays.

    2. 18 Mart 2026 16:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 Mart 2026 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 Mart 2026 16:56 UTCresolved

      This incident has been resolved.