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    51 Stacker incidents · Temmuz 2021 — official updates, affected components, duration and resolution details.

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    Başarısız dağıtımdan Astra outage

    Başlangıç 10 Temmuz 2026 16:23 UTC · 9m

    OutageKritik olay
    Etkilenen bileşenler
    Stacker App
    1. 10 Temmuz 2026 16:23 UTCinvestigating

      Birkaç dakika önce yapılan bir güncelleme başarısız oldu, sayfayı yüklerken beyaz bir ekran görmek için Stacker Astra kullanıcılarına neden oldu. Başarısız dağıtımını yeniden yapıyoruz ve birkaç dakika içinde tekrar çalışan şeyleri umuyoruz.

    2. 10 Temmuz 2026 16:32 UTCresolved

      Suçluluk değişikliği geri alındı ve işler daha önce tekrar çalışıyor. Hala beyaz bir ekran sayfayı ferahlatıcı etmeye çalışırsanız. Eğer hala başka herhangi bir konu görürseniz lütfen ilk örneğin destek için dışarı çık. Bozukluk için özürler!

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Unscheduled database manitenance

    Başlangıç 26 Haziran 2026 14:42 UTC · 34m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Airtable Data SyncStacker APIStacker DataEvents ServiceStacker App
    1. 26 Haziran 2026 14:42 UTCidentified

      Bir performans değişikliğinin bir parçası olarak, Stacker Astra için uygulama verileri barındıran veritabanını yeniden başlatacağız. Bu önümüzdeki 10 dakika içinde başlayacak ve Astra uygulamaları için 5 dakikaya neden olacak. Bu kesintinin kısa farkları için özür dilerim. Stacker Classic ve Stacker.ai etkilenmeyecek.

    2. 26 Haziran 2026 15:16 UTCresolved

      Bu bakım tamamlandı. Her bir dakika altında üç kısa kesinti dönemi vardı. Sabrınız için tekrar teşekkürler. Eğer herkes hala herhangi bir sorun yaşıyorsa, lütfen ilk örnekte destek için ulaşır ve araştırabiliriz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Unable to access Stacker apps

    Başlangıç 20 Şubat 2026 19:58 UTC · 3h 20m

    OutageKritik olay
    Etkilenen bileşenler
    Stacker App
    1. 20 Şubat 2026 19:58 UTCinvestigating

      We are currently looking into an issue where Stacker apps are not loading and are not accessible to users.

    2. 20 Şubat 2026 23:18 UTCresolved

      This has now been resolved, thank you!

    Stacker Access Down

    Başlangıç 3 Şubat 2026 14:29 UTC · 5m

    OutageKritik olay
    Etkilenen bileşenler
    Stacker App
    1. 3 Şubat 2026 14:29 UTCidentified

      We have identified an issue preventing access to the Stacker website and Stacker workspaces via the Stacker domain. We will provide an update once a fix has been deployed. Thank you for your patience.

    2. 3 Şubat 2026 14:34 UTCresolved

      This incident has been resolved!

    Partial Downtime During Scheduled Maintenance

    Başlangıç 23 Temmuz 2025 13:15 UTC · 19m

    Pending
    1. 23 Temmuz 2025 13:52 UTCresolved

      During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 1:16 PM and 1:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.

    Stacker Classic Down

    Başlangıç 6 Haziran 2025 16:10 UTC · 8m

    OutageKritik olay
    Etkilenen bileşenler
    Stacker App
    1. 6 Haziran 2025 16:10 UTCinvestigating

      We're investigating an issue which is affecting all customers on Stacker Classic not using custom domains.

    2. 6 Haziran 2025 16:14 UTCinvestigating

      This issue has been resolved. Thanks for your patience.

    3. 6 Haziran 2025 19:18 UTCresolved

      This incident has been resolved.

    Stacker Classic Outage

    Başlangıç 7 Nisan 2025 09:52 UTC · 2h 13m

    OutageKritik olay
    Etkilenen bileşenler
    Stacker AppStacker API
    1. 7 Nisan 2025 09:52 UTCinvestigating

      We are currently urgently investigating an issue impacting Stacker Classic. This is causing Stacker apps to load slowly or to show loading spinners for long periods of time. Our engineers are engaged to resolve this issue as quickly as possible. We'll update here when we have an ETA for resolution.

    2. 7 Nisan 2025 10:44 UTCmonitoring

      We have fixed the issue and we are investigating the underlying causes. We're monitoring the system while everything returns to normal.

    3. 7 Nisan 2025 12:05 UTCresolved

      This incident has now been resolved and everything is working as expected.

    Stacker stuck on the loading screen

    Başlangıç 25 Şubat 2025 19:03 UTC · 13m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Stacker App
    1. 25 Şubat 2025 19:03 UTCinvestigating

      This is impacting only Astra users. When opening Stacker it is stuck on the loading page, we are working on finding a fix for the issue. Thank you for your patience while we work through the issue.

    2. 25 Şubat 2025 19:15 UTCresolved

      This has been resolved, you should now be able to access your apps. Please let us know if you have any questions or remaining issues.

    Some users unable to login to Stacker (12:20UTC-13:40UTC)

    Başlangıç 22 Kasım 2024 12:00 UTC · 0m

    Pending
    1. 22 Kasım 2024 15:25 UTCresolved

      We experienced an issue that impacted some users' ability to log into Stacker between 12:20 UTC and 13:40 UTC. The issue has since been resolved. If you're still encountering any problems, please try refreshing your page. If the issue persists, feel free to reach out to us at [email protected], and we'll be happy to assist you. We apologize for any inconvenience this may have caused and are actively investigating the cause to prevent this from happening in the future. If you have any questions or concerns, please don’t hesitate to contact our support team. Thank you for your understanding.

    Short unplanned outages due to database maintenance

    Başlangıç 9 Eylül 2024 13:30 UTC · 0m

    Pending
    1. 12 Eylül 2024 10:02 UTCresolved

      Stacker V5 "Astra" had three short outage periods where all requests to the service failed on Monday between 12:30 and 14:00 UTC. Each of the three outage periods lasted 1-2 minutes. This was a result of some routine database changes causing an unforseen conflict which prevented normal queries from being processed. Because it was part of changes we were making manually we were able to identify and resolve the issue almost immediately. We apologies for the disrption this would have caused to any users online at the time. We're reviewing our processes which should have protected aginst thins kind of conflict.

    File uploads are not working

    Başlangıç 6 Ağustos 2024 09:08 UTC · 4h 39m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Stacker App
    1. 6 Ağustos 2024 09:08 UTCinvestigating

      Our file upload service is not working correctly. This prevents any files being uploaded into Stacker: in attachment fields, rich text fields, app or workspace logos, and so on. We're continuing to investigate the issue. This is affecting both our Classic (V4) and Astra (V5) versions.

    2. 6 Ağustos 2024 13:07 UTCmonitoring

      The issue seems to be resolved and uploads are now working. We will continue to monitor for any further issues. If you still have issues after a page refresh please reach out to support and we'll be able to help you out.

    3. 6 Ağustos 2024 13:47 UTCresolved

      This incident has been resolved.

    Admins are unable to preview as a user

    Başlangıç 30 Temmuz 2024 18:30 UTC · 18m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Stacker App
    1. 30 Temmuz 2024 18:30 UTCinvestigating

      We are currently investigating an issue where admins are unable to preview as a user in their apps.

    2. 30 Temmuz 2024 18:33 UTCidentified

      We have identified the issue and are working on a fix.

    3. 30 Temmuz 2024 18:48 UTCresolved

      We have released a fix for this issue! Please contact [email protected] if you have questions or continue to experience difficulties.

    File uploads not available

    Başlangıç 21 Aralık 2023 06:00 UTC · 0m

    OutageBüyük çaplı olay
    1. 21 Aralık 2023 08:04 UTCresolved

      Attachment fields in Stacker weren't able to add new files. This was caused by an issue with our file storage provider which we have now resolved.

    Airtable tables not appearing in some apps

    Başlangıç 18 Kasım 2023 11:57 UTC · 5h 34m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Stacker AppAirtable Schema Update
    1. 18 Kasım 2023 11:57 UTCinvestigating

      We are investigating reports that tables from Airtable are not appearing in some users' apps

    2. 18 Kasım 2023 14:31 UTCidentified

      We've identified the issue, and have taken Stacker offline in order to safely apply the necessary fix. We're working hard to get it back online as soon as possible.

    3. 18 Kasım 2023 17:31 UTCmonitoring

      We have resolved the issues with the Stacker apps, however you may need to repair your authorization with Airtable in order to continue to sync data. Please go to the data connection settings in each application and click "Repair". During the re-authorization process, you need to authorize every Base used in Stacker, across all of your Stacker apps. The simplest way to do this is to select the option labelled "All current and future bases in all current and future workspaces”.

    4. 18 Kasım 2023 17:31 UTCresolved

      We have emailed all customers who need to take action to re-authorize their Airtable connections.

    Schema sync from Airtable is not syncing or is slow

    Başlangıç 14 Kasım 2023 16:02 UTC · 1h 37m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Airtable Schema Update
    1. 14 Kasım 2023 16:02 UTCinvestigating

      We are currently investigation an issue where Airtable schema sync is not working or is slow. We will keep you updated as we continue to look into this.

    2. 14 Kasım 2023 16:25 UTCidentified

      We have identified the issue. The following features are experiencing issues: our data source schema syncs (Airtable, Gsheets, Postgres, Salesforce) and Stacker realtime data. Workaround: If you run a schema sync then close the schema sync pop up and refresh your app you should see your changes.

    3. 14 Kasım 2023 17:39 UTCresolved

      This incident has now been resolved! Thank you.

    Stacker navigation is hidden from app view

    Başlangıç 10 Kasım 2023 15:24 UTC · 2h 11m

    OutageKritik olay
    Etkilenen bileşenler
    Stacker App
    1. 10 Kasım 2023 15:24 UTCinvestigating

      We are currently investigating an issue where the navigation and tables appear to be hidden from the app view. We will update when we have more information. Thank you!

    2. 10 Kasım 2023 15:30 UTCidentified

      The issue has been identified and we are implementing a fix for the navigation being hidden.

    3. 10 Kasım 2023 17:18 UTCmonitoring

      A fix has been implemented and we are currently monitoring the fix.

    4. 10 Kasım 2023 17:35 UTCresolved

      The incident of the navigation being hidden has now been resolved.

    Apps are taking longer than normal to load

    Başlangıç 29 Ağustos 2023 17:27 UTC · 46m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Airtable Schema Update
    1. 29 Ağustos 2023 17:27 UTCinvestigating

      We are currently investigating an issue with apps taking longer than normal to load.

    2. 29 Ağustos 2023 17:50 UTCmonitoring

      A fix for the long load times in Stacker apps has been deployed and we are continuing to monitor.

    3. 29 Ağustos 2023 18:12 UTCresolved

      The incident with slow loading times has now been resolved.

    Schema Sync Intermittently Fails for Password-Protected Airtable Bases

    Başlangıç 28 Ağustos 2023 20:00 UTC · 13h 3m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Stacker APIAirtable Schema Update
    1. 28 Ağustos 2023 20:00 UTCinvestigating

      We're aware of an ongoing issue affecting schema syncing for Airtable bases with passwords. We'll be looking into this matter and will provide further updates as soon as possible. We apologize for the inconvenience and thank you for your patience.

    2. 29 Ağustos 2023 09:03 UTCresolved

      Schema sync should now work consistently for password-protected sharing links. There was an unexpected change in the schema sync responses we were getting from Airtable, and we needed some time to adapt. Thanks for your patience while we sorted this out.

    Attachments no longer working

    Başlangıç 16 Ağustos 2023 13:59 UTC · 3m

    Pending
    1. 16 Ağustos 2023 13:59 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Ağustos 2023 14:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 Ağustos 2023 14:02 UTCresolved

      This incident has been resolved.

    Errors when schema syncing an Airtable base

    Başlangıç 15 Ağustos 2023 19:48 UTC · 58m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Airtable Schema Update
    1. 15 Ağustos 2023 19:48 UTCinvestigating

      We are currently investigating an issue with schema syncing Airtable bases that have passwords or are using old sharing link types.

    2. 15 Ağustos 2023 20:38 UTCidentified

      The issue has been identified and we are implementing a fix.

    3. 15 Ağustos 2023 20:46 UTCresolved

      This incident has now been resolved.