Teamsupport kesinti geçmişi

1. 1 Eylül 2026 16:04 UTCinvestigating

   Şu anda Messaging & Live Chat'ı etkileyen bir hizmet kesintisini araştırıyoruz. Müşteriler giriş başarısızlıklarını deneyimleyebilir, Hub yükleme sorunlarını ve aralıklı sunucu hataları

2. 1 Eylül 2026 16:15 UTCidentified

   Messaging & Live Chat'ı etkileyen mevcut hizmet kesintisinin kök nedenini tespit ettik. Bu kesinti, Google Cloud Platform (GCP) ile aktif bir altyapı olayının sonucu, birden fazla müşteri arasında platform erişilebilirliğini etkiliyor. Müşteriler giriş başarısızlıklarını deneyimleyebilir, Hub yükleme sorunları, intermittent sunucu hataları ve sohbet hataları. Google sorunu çözmek için aktif olarak çalışıyor. Durumda canlı güncellemeleri izleyebilirsin.cloud.google.com. Durum ilerledikçe güncelleştirmeler sunmaya devam edeceğiz ve müşterilere bir kez hizmet restore edilmiş olacak.

3. 1 Eylül 2026 19:25 UTCresolved

   Messaging & Live Chat'ı etkileyen hizmet kesintisinin tamamen çözülebildiğini doğrulamaktan mutluluk duyuyoruz. Tüm hizmetler tamamen operasyoneldir. Kök nedeni, mühendislik ekibi tarafından remedikten beri olan Google Cloud Platform altyapı konusu olarak tespit edildi. Bozukluk için içtenlikle özür dileriz ve sabrınız için teşekkür ederiz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 7 Ağustos 2026 19:21 UTCidentified

   Şu anda Messaging & Live Chat platformunu etkileyen bir kesinti yaşıyoruz. Müşteriler başvuruya erişemez veya "yere çıkılamaz" bir hata alabilir. Mühendislik ekibimiz aktif olarak bir karar üzerinde çalışıyor ve acilen güncellemeler sağlayacaktır.

2. 7 Ağustos 2026 19:45 UTCidentified

   Our team is actively working to resolve an issue affecting access to the Messaging & Live Chat platform. The application is operational; however, users are currently unable to access the platform due to a domain issue. An estimated restoration time is not available at this time. We will continue to provide updates as information becomes available.

3. 7 Ağustos 2026 20:01 UTCresolved

   This incident has been resolved.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 30 Mart 2026 16:47 UTCinvestigating

   We’re currently investigating an issue impacting multiple areas of the TeamSupport application, including attachments, API performance, automations, and overall system latency. Our team is actively working to identify the root cause and restore full performance as quickly as possible. We’ll continue to share updates as more information becomes available.

2. 30 Mart 2026 16:50 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 Mart 2026 22:36 UTCresolved

   This incident has been resolved.

1. 3 Kasım 2025 14:53 UTCinvestigating

   We’re aware some customers may be experiencing slowness or degraded performance in TeamSupport. Our engineering team is actively investigating and working to identify the root cause. We’ll share an update as soon as we have more information. Thank you for your patience.

2. 3 Kasım 2025 15:08 UTCresolved

   Update – November 3, 2025 Performance across TeamSupport has now returned to normal, and systems are operating as expected. Our engineering team is continuing to investigate the root cause, which appears to be related to an upstream dependency, though this has not yet been fully confirmed. We’ll share a final update once our investigation is complete. Thank you for your patience while we worked through this issue.

1. 20 Ekim 2025 09:52 UTCmonitoring

   our service providers OUTAGE appears to be resolving itself. AI functionality Ticket creation Attachment uploads were affected.

2. 20 Ekim 2025 09:55 UTCresolved

   This incident has been resolved.

1. 12 Haziran 2025 18:27 UTCidentified

   We're currently experiencing a disruption to Messaging & Live Chat due to a broader outage with Google Cloud services. Our team is actively monitoring the situation and will provide updates as they become available.

2. 12 Haziran 2025 19:20 UTCidentified

   We are continuing to work on a fix for this issue.

3. 12 Haziran 2025 19:22 UTCmonitoring

   Messaging and Live Chat remain impacted due to a broader Google Cloud outage. Google has confirmed partial recovery in some regions, but there is no ETA for full resolution. We are actively monitoring and will share updates as they become available.

4. 12 Haziran 2025 19:51 UTCmonitoring

   Google has identified the root cause and applied mitigations. Most services are recovering, though some users may still see intermittent impact depending on the Google Cloud products in use. We’re monitoring closely and will share further updates as available.

5. 12 Haziran 2025 20:31 UTCmonitoring

   Google has applied mitigations and most services are recovering. Some customers may still experience intermittent issues as full recovery is still in progress. We’re continuing to monitor and will share updates as available.

6. 12 Haziran 2025 20:31 UTCmonitoring

   We are continuing to monitor for any further issues.

7. 12 Haziran 2025 21:30 UTCmonitoring

   Google Cloud has confirmed improvements across regions, and full resolution is expected soon. We’ll share updates as we learn more.

8. 12 Haziran 2025 23:47 UTCresolved

   All Messaging and Live Chat services impacted by the recent Google Cloud outage have been fully restored and are now operating normally

1. 4 Ekim 2023 20:19 UTCinvestigating

   When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

2. 4 Ekim 2023 20:19 UTCidentified

   As you continue to work through the incident, update your customers frequently.

3. 4 Ekim 2023 20:19 UTCmonitoring

   Let your users know once a fix is in place, and keep communication clear and precise.

4. 4 Ekim 2023 20:19 UTCresolved

   Empathize with those affected and let them know everything is operating as normal.