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51 Teamviewer incidents · Mart 2024 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We're currently experiencing issues with the TeamViewer Community platform, which is temporarily unavailable.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A subset of our users are currently experiencing issues with downloading custom modules. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
This incident has been resolved.
A subset of our users are currently experiencing technical issues with managed devices visibility. Our engineers are working on the issue. We will update our status page with new information as soon as possible.
We fixed the issue which caused the degraded performance and can see that it has stabilized. We are continuing to monitor the situation. We will update our status page with new information as soon as possible.
This incident has been resolved.
A subset of our clients are currently experiencing a connectivity issue when accessing our DEX services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
We have identified the cause of the issue and applied a fix. Client connections are now restored, and we are closely monitoring to ensure stability.
We are continuing to monitor for any further issues.
The issue with the Switches and DEX client connections for UK South 1 has been resolved.
We are currently investigating an issue that causes managed devices to be missing from the device list.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to an ongoing issue, there is an issue displaying the Managed device list currently.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
We fixed the issue with the license validation and we are monitoring the results. Affected users should restart the TeamViewer Service and try again. We will update our status page with new information as soon as possible.
We fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.
We are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are investigating an issue which is causing client disconnections from the West Europe 1 switch infrastructure. Clients will reconnect automatically. We will keep you updated with the status of this issue.
A fix has been implemented and we are monitoring the results.
This incident has now been resolved. No further connectivity issues have been observed.
We are currently investigating an issue affecting a subset of our users, resulting in slowness of TeamViewer services.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A subset of our users can experience a delay in product e-mail delivery.
We fixed the issue which caused the degraded performance and we are monitoring the results.
We fixed the degraded performance and all our systems are back online and functional.
We are currently investigating an issue with Device groups not loading.
A fix has been implemented and we are monitoring the results.
We fixed the issue and all our systems are back and functional.
We are currently investigating an issue with Device groups not loading.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with devices not loading within the device groups.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We see very high load at the affected service. Both services, Management Console and Web.teamviewer.com are affected.
We see very high load at the affected service. As a workaround, please use WebUI (web.teamviewer.com)
Update - We see very high load at the affected service for login.teamviewer.com As a workaround, please use WebUI (web.teamviewer.com)
We are continuing to investigate this issue.
Our team have implemented new mitigation measures, and the Management Console is gradually coming back online. Please note that full access for all customers may take some time.
We are currently investigating issues with our WebUI (web.teamviewer.com) and our TeamViewer Remote Client. As a temporary workaround, please use our Management Console (login.teamviewer.com) or the Classic TeamViewer Client.
We are currently investigating issues for MCO and WebUI (web.teamviewer.com).
A fix has been implemented and we are monitoring the results.
Service Disruption in the Management Console Due to High Server Load https://www.teamviewer.com/en/insights/service-disruption-console-high-load-20251121/
This incident has been resolved.
Push notifications for the TFA for connections may be not received. We will update our status page with new information as soon as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with our Partnerlist.
This incident has been resolved.
We are currently having issues with license activation on some instances. We´re currently investigating this issue.
This incident has been resolved.