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    Udemy kesinti geçmişi

    55 Udemy incidents · Mayıs 2024 — official updates, affected components, duration and resolution details.

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    Checkout & Payment Issues

    Başlangıç 8 Eylül 2026 18:46 UTC · 1h 1m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 8 Eylül 2026 18:46 UTCinvestigating

      Şu anda Udemy'de kontrol ve ödeme işlemeyi etkileyen bir sorunu araştırıyoruz. Bazı kullanıcılar bir satın almayı denemeye çalışırken hata veya başarısızlık yaşayabilirler. Mühendislik ekibimiz konuyu belirledi ve aktif olarak bir karar üzerinde çalışıyor. Mevcut oldukları gibi güncellemeler vereceğiz. Etkisi: Müşteriler kontrol etmeye veya satın alma yapmaya çalışan müşteriler hatalarla karşılaşabilir. Durum: Yatırım - mühendislik takımları meşgul. Bu rahatsızlıktan özür dileriz ve sabrınızı takdir ediyoruz. Acil yardıma ihtiyacınız varsa lütfen destek ekibimizle iletişime geçin. 8 Eylül 2026 | 12:31 PM MT

    2. 8 Eylül 2026 19:08 UTCidentified

      I Update - Idenated Şu anda Udemy ve Udemy Business Team Planlarında kontrol etmeyi etkileyen ödeme işleme hatalarının kök nedenini tespit ettik. Mühendislik ve altyapı takımlarımız bir düzeltme uygulamak için aktif olarak çalışıyorlar. Etkisi: Müşteriler satın almaya çalışır, aboneliklere kaydolur veya Team Plan koltukları çek sırasında hataları veya zaman aralıkları yaşamaya devam edebilir. Sonraki Güncelleme: 30 dakika içinde başka bir güncelleme sağlayacağız ya da hizmet restore edilirse er. Bozukluk için özür dileriz ve devam eden sabrınızı takdir ediyoruz. 8 Eylül 2026 | 1:06 PM MT

    3. 8 Eylül 2026 19:25 UTCmonitoring

      Udemy ve Udemy Business Team Planları üzerinde ödeme işlemeyi etkileyen konu için ek bir düzeltme uyguluyoruz ve tam iyileşmeyi doğrulamak için aktif olarak izliyoruz. Bazı kullanıcılar hala checkout'ta fırsat hataları yaşayabilir. Eğer bu olursa lütfen birkaç dakika içinde tekrar deneyin. Sonraki Güncelleme: 30 dakika içinde veya bir kez tam bir karar onaylandı. Sabrınızı takdir ederiz ve rahatsızlıktan özür dileriz. 8 Eylül 2026 | 1:25 PM MT

    4. 8 Eylül 2026 19:47 UTCresolved

      Udemy ve Udemy Business Team Planlarında ödeme işlemeyi etkileyen sorun çözüldü. Checkout ve ödeme işleme artık normalde çalışıyor. Daha önce checkout sırasında bir hatayla karşılaştıysanız, satın almayı tekrar deneyin. Herhangi bir sorun yaşamaya devam ederseniz lütfen destek ekibimizle yardım için iletişime geçin. Bozukluk için içtenlikle özür dileriz ve sabrınız için teşekkür ederiz. 8 Eylül 2026 | 1:47 PM MT

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Çözüldü - SSO Login Disruption

    Başlangıç 3 Eylül 2026 19:41 UTC · 33m

    Pending
    Etkilenen bileşenler
    Udemy Business
    1. 3 Eylül 2026 19:56 UTCinvestigating

      SSO giriş sorunlarının muhtemel bir nedenini daralttık ve son bir serbestlik olarak geri dönüyoruz. Yakın takip ediyoruz ve kısa bir süre bir güncelleme sağlayacaktır.

    2. 3 Eylül 2026 20:03 UTCmonitoring

      SSO giriş sorunlarına neden olan son sürümü geri aldık ve giriş hatalarının normal seviyelere geri döndüğünü görüyoruz. Sorunu doğrulamak için yakından izlemeye devam ediyoruz.

    3. 3 Eylül 2026 20:14 UTCresolved

      Son sürüm SSO giriş konularına neden oldu ve giriş işlevselliği normale döndü. Bu olay şimdi çözüldü. Bunun sebep olabileceği herhangi bir rahatsızlıktan özür dileriz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Web Giriş Uygulama Hatalarını Keşfedin

    Başlangıç 23 Ağustos 2026 17:02 UTC · 8h 23m

    Pending
    Etkilenen bileşenler
    Udemy.com (Marketplace)
    1. 23 Ağustos 2026 17:03 UTCinvestigating

      Bazı kullanıcıların Udemy'ye giremeyeceği raporları araştırıyoruz. Mühendislik ekibimiz aktif olarak bir düzeltme üzerinde çalışıyor. Güncellemeleri daha fazla bilgi olarak sunacağız.

    2. 24 Ağustos 2026 00:18 UTCinvestigating

      Şu anda kullanıcıların Udemy web login sayfasını yüklemede bir uygulama hatası ("client-side exception") ile karşılaştığı raporları araştırıyoruz. Çalışmak: Udemy Mobile App (iOS ve Android) bu konu tarafından tamamen operasyonel ve etkilenmez. Etkilenen öğrenciler ve eğitmenler, web erişimi için bir düzeltme üzerinde çalışırken mobil uygulama üzerinden oturum açmaları tavsiye edilir. Bunu mümkün olduğunca çabuk çözmek için mühendislikle aktif olarak çalışıyoruz. Bir sonraki saat içinde veya en kısa sürede yeni bilgiler mevcut olmaya devam edeceğiz.

    3. 24 Ağustos 2026 00:51 UTCidentified

      Sitemiz şu anda bir istikrar sorunu yaşıyor - mühendislik ekibimiz şu anda bunu çözmeye çalışıyor. Bu, Udemy.com öğrencilerini masaüstü web tarayıcıları aracılığıyla platforma erişmeyi etkileyebilir. Belirtiler, masaüstü tarayıcılara (Chrome, Firefox, Brave) ulaşmaya çalışırken giriş hataları ve müşteri odaklı uygulama hatalarıdır. Önerilen Work around: Mobil deneyim etkilenmez. Udemy Mobile App veya bir mobil web tarayıcısı kullanarak derslerinize erişmeye devam edebilirsiniz, ancak bir kararda çalışıyoruz. Ekibimiz kök nedenini tespit etti ve bir düzeltme şu anda gözden geçiriliyor. Önümüzdeki saat içinde daha fazla güncelleme sağlayacağız. Canlı durum güncellemeler için lütfen durum sayfamıza abone olun. Sabrınızı takdir ediyoruz.

    4. 24 Ağustos 2026 01:26 UTCresolved

      Mühendislik ekibimiz, Udemy.com'daki giriş öğrencilerini etkileyen sorunu çözdü. Kullanıcılar siteye masaüstü web tarayıcıları aracılığıyla eriştiğinde uygulama hataları deneyimliyorlardı. Bir düzeltme tamamen dağıtıldı ve konu artık gerçekleşmiyor. Sonunda hiçbir eylem gerekli değildir. Bozukluk için özür dileriz ve sabrınız için teşekkür ederiz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    SSO Login failures

    Başlangıç 5 Ağustos 2026 07:48 UTC · 14h 53m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Udemy Business
    1. 5 Ağustos 2026 07:48 UTCidentified

      We are seeing reports of SSO login failures of Udemy Business users. Our engineers have been aware of the issue and are now working to resolve it. Users may see the error message "We’re experiencing some issues with our website" while logging in via SSO.

    2. 5 Ağustos 2026 07:50 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 5 Ağustos 2026 18:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Ağustos 2026 22:42 UTCresolved

      Resolved – SSO Login Issues August 5, 2026 | 06:53 UTC – 08:44 UTC We have resolved an issue that affected SSO-based login for some Udemy Business users. During this window, a subset of users experienced login failures when attempting to authenticate via SSO. The issue was caused by a degradation in a third-party identity service and has been fully resolved. We apologize for the inconvenience and are taking steps to improve our detection and response for similar third-party disruptions in the future.

    Media Processing Gecikiyor

    Başlangıç 24 Haziran 2026 18:46 UTC · 3h 43m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 24 Haziran 2026 18:46 UTCidentified

      Şu anda bazı video yüklemelerinin genişletilmiş işleme zamanlarını deneyimleyebileceği bir konudur. Minik videolar beklenenden daha uzun bir "Processing" durumunda kalabilir. Kim etkileniyor: Eğitmenler platformda video içeriğini yükler.

    2. 24 Haziran 2026 18:56 UTCidentified

      Şu anda bazı medya yüklerinin genişletilmiş işleme zamanlarını deneyimleyebileceği bir sorundan haberdarız. Videolar ve görüntüler dahil olmak üzere, beklenenden daha uzun bir “Processing” durumunda kalabilir.

    3. 24 Haziran 2026 22:28 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Issues with course and subscription purchases

    Başlangıç 27 Mayıs 2026 11:01 UTC · 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Udemy.com (Marketplace)
    1. 27 Mayıs 2026 11:01 UTCinvestigating

      Our site is experiencing an issue with purchasing courses and subscriptions - We're looking into this, and we'll report back as more information becomes available.

    2. 27 Mayıs 2026 11:30 UTCresolved

      We have resolved the issue on our site, and performance is back to normal. We appreciate your patience.

    Users Unable to Access Udemy.com

    Başlangıç 15 Mayıs 2026 19:35 UTC · 39m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 15 Mayıs 2026 19:35 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Mayıs 2026 20:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Mayıs 2026 20:15 UTCresolved

      This incident has been resolved.

    Service disruption

    Başlangıç 8 Mayıs 2026 01:19 UTC · 16h 38m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 8 Mayıs 2026 01:19 UTCinvestigating

      We are currently investigating an issue that may affect some logged-in users. Our engineering team is actively working to resolve it. We will provide updates as more information becomes available.

    2. 8 Mayıs 2026 01:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 Mayıs 2026 02:12 UTCidentified

      We are currently experiencing service disruptions due to a third-party infrastructure issue. Some users may experience degraded performance or intermittent errors. Current status: We have identified the root cause and are working with our infrastructure provider to restore full service. We are seeing signs of recovery and expect continued improvement. We apologize for the inconvenience and will provide updates as the situation progresses.

    4. 8 Mayıs 2026 03:30 UTCidentified

      Service disruption. We are currently stable but still open to impact from the AWS issues. AWS is currently trying to restore a cooling system that caused an overheating event within the datacenter. Next schedule update is around 10pm PT. You may see errors when trying to sign in or watch content. It's still ongoing, we will share more updates as they come in. Thank you for your patience.

    5. 8 Mayıs 2026 06:06 UTCmonitoring

      Amazon is starting to recover according to the latest updates, but we are seeing some elevated errors again. We are continuing to monitor.

    6. 8 Mayıs 2026 10:01 UTCmonitoring

      We are seeing recovery in all impacted areas of our site. We are continuing to monitor for any further issues.

    7. 8 Mayıs 2026 17:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 8 Mayıs 2026 17:57 UTCresolved

      The issue caused by a third-party infrastructure problem has been resolved. Systems are now back to normal, and services are running as expected. We’ll keep monitoring closely, but things are looking good on our side.

    Site is degraded

    Başlangıç 5 Mayıs 2026 12:23 UTC · 7h 7m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 5 Mayıs 2026 12:23 UTCinvestigating

      Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.

    2. 5 Mayıs 2026 17:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Mayıs 2026 19:27 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 Mayıs 2026 19:31 UTCresolved

      This incident has been resolved.

    Site is degraded

    Başlangıç 20 Nisan 2026 15:45 UTC · 40m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 20 Nisan 2026 15:45 UTCinvestigating

      Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.

    2. 20 Nisan 2026 16:03 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 Nisan 2026 16:14 UTCmonitoring

      We are seeing signs of recovery following earlier performance degradation across the platform. Users should experience improved load times, and services are stabilizing. Our engineering team continues to monitor closely to ensure full resolution. We will provide another update once monitoring is complete or if any changes occur.

    4. 20 Nisan 2026 16:25 UTCresolved

      This incident has been resolved. Performance has returned to normal across the platform. Our engineering team has confirmed stability and will continue to monitor as a precaution. Thank you for your patience while we worked to address this.

    Video player: some users see a blank screen instead of course videos

    Başlangıç 16 Nisan 2026 01:09 UTC · 49m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 16 Nisan 2026 01:09 UTCinvestigating

      We’re currently investigating an issue where some users see a blank area instead of the video player when trying to watch Udemy courses in a web browser. Our engineering team is working to identify the cause and restore normal video playback. Workaround: Some users may be able to access and watch their courses by: – Using the Udemy mobile app (iOS or Android), or – Trying a different browser or device. We’ll share another update here as soon as we have more information.

    2. 16 Nisan 2026 01:34 UTCmonitoring

      Fix deployed for blank video player issue We’ve deployed a change intended to fix the issue where some users saw a blank area instead of the course video player when watching Udemy courses in a web browser. Initial checks indicate that video playback is working as expected again, but we are continuing to monitor error rates and user feedback to ensure the issue is fully resolved. If you still see a blank area instead of the video player, please refresh your browser. If the issue persists, contact Udemy Support so we can investigate further.

    3. 16 Nisan 2026 01:59 UTCresolved

      Our engineering team has implemented a fix, and course access is now functioning as expected.

    The Udemy.com site is degraded

    Başlangıç 13 Nisan 2026 13:30 UTC · 1h 39m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 13 Nisan 2026 13:30 UTCinvestigating

      Our Udemy.com site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.

    2. 13 Nisan 2026 15:09 UTCresolved

      This incident has been resolved.

    Unexpected Email Notifications.

    Başlangıç 12 Nisan 2026 16:36 UTC · 23h 51m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 12 Nisan 2026 16:36 UTCinvestigating

      We are currently investigating an issue where some learners may be receiving an usually high number of email notification from the platform. Our engineering team is actively working to identify the root cause and mitigate the impact. We understand this may be disruptive and appreciate your patience while we resolve the issue.

    2. 13 Nisan 2026 16:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 Nisan 2026 16:27 UTCresolved

      This incident has been resolved.

    Site is degraded

    Başlangıç 9 Nisan 2026 09:48 UTC · 47m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 9 Nisan 2026 09:48 UTCinvestigating

      Our site is experiencing a stability issue. Symptoms are blank pages and slowness on the site. We're looking into this, and we'll report back as more information becomes available.

    2. 9 Nisan 2026 09:54 UTCmonitoring

      Current Status: Recovery in Progress We’re starting to see positive signs of recovery on the site. Our engineering team will continue monitoring to ensure full restoration. Thank you for your continued patience.

    3. 9 Nisan 2026 10:36 UTCresolved

      We have resolved the stability issue on our site, and performance is back to normal. We appreciate your patience.

    CLP issues

    Başlangıç 6 Nisan 2026 17:18 UTC · 5h 35m

    Pending
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 6 Nisan 2026 17:18 UTCidentified

      Non-cached course landing pages may fail to load for users, resulting in errors when accessing course content.

    2. 6 Nisan 2026 17:44 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 6 Nisan 2026 17:50 UTCidentified

      Some course pages may not load and instead show an error, preventing learners from accessing the course content.

    4. 6 Nisan 2026 18:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 Nisan 2026 22:53 UTCresolved

      This incident has been resolved.

    Course completion ratio is not updated

    Başlangıç 30 Mart 2026 10:07 UTC · 3d 8h

    Pending
    Etkilenen bileşenler
    Udemy Business
    1. 30 Mart 2026 10:07 UTCinvestigating

      We are investigating an issue where learner course progress appears as less than 100% in reports and dashboards, despite the fact that they have already received completion certificates. Our engineering team is currently working to resolve it.

    2. 30 Mart 2026 16:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Mart 2026 23:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1 Nisan 2026 10:04 UTCmonitoring

      We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.

    5. 2 Nisan 2026 18:19 UTCresolved

      This incident has been resolved.

    Some coding exercises showing “Something is wrong in our systems” error

    Başlangıç 20 Mart 2026 15:37 UTC · 1h 23m

    Pending
    Etkilenen bileşenler
    Udemy Business
    1. 20 Mart 2026 15:37 UTCinvestigating

      We are investigating an issue where some learners are unable to complete coding exercises. After running or modifying the base code and clicking Run tests, the execution hangs for 1–2 minutes and then returns the error message “Something is wrong in our systems.”

    2. 20 Mart 2026 16:26 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Mart 2026 17:00 UTCresolved

      This incident has been resolved.

    Udemy Business MCP authentication issues

    Başlangıç 12 Mart 2026 16:15 UTC · 2h 43m

    Pending
    Etkilenen bileşenler
    Udemy Business
    1. 12 Mart 2026 16:15 UTCinvestigating

      We are currently investigating an issue affecting Single Sign-On (SSO) for some users following a recent authentication service migration. At this time, most existing users can log in via SSO but may have experienced failures earlier. New users attempting to sign up via SSO are still impacted. They may see a generic error message or be redirected back to the login page after attempting SSO. We will provide updates here as we make progress. As a temporary workaround, where available in your organization, users may log in using a non‑SSO method (e.g., email and password) while we complete our SSO remediation.

    2. 12 Mart 2026 16:35 UTCinvestigating

      SSO login has been restored. We are now focused on a remaining issue where some users cannot authenticate to the Udemy Business MCP Server for AI tool integrations. Our team is investigating and deploying fixes.

    3. 12 Mart 2026 18:57 UTCresolved

      All SSO login/sign-up issues and Udemy Business MCP authentication issues have been resolved. Both standard SSO access and MCP-based AI tool integrations are now working normally.

    Lectures are unable to be marked as completed

    Başlangıç 11 Mart 2026 02:12 UTC · 1d 0h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Udemy BusinessUdemy.com (Marketplace)
    1. 11 Mart 2026 02:12 UTCinvestigating

      We are aware of an issue with the Course Progress where lectures are not being marked as complete. Our team is actively investigating and working to restore normal performance as quickly as possible. Further updates will be posted here.

    2. 11 Mart 2026 02:39 UTCidentified

      The course-taking feature on our site is currently experiencing stability issues - our engineering team is currently working to resolve it. This impacts both Udemy Business and Udemy.com. Symptoms are lectures are not able to be marked as complete, even after watching the content fully.

    3. 11 Mart 2026 08:24 UTCmonitoring

      [Update] - Course completion seems to be fixed for new lectures consumed. Our engineering teams are now working on backfilling the data for the impacted interval. We truly appreciate your patience and understanding.

    4. 12 Mart 2026 02:45 UTCresolved

      We have resolved the issue with the Course completion feature on our site, but some users who watched the full course content during the incident may still see the lectures not being marked as completed. We appreciate your patience. [Action needed] Udemy is working to fix this issue automatically as part of the cleanup tasks from this incident, but it may take more time. If you urgently need this to be resolved, please contact support who can support you further.

    UB Pro Users are unable to launch labs in Practice mode

    Başlangıç 5 Mart 2026 11:27 UTC · 4h 47m

    Pending
    Etkilenen bileşenler
    Udemy Business
    1. 5 Mart 2026 11:27 UTCinvestigating

      The Labs feature on our UB site is currently experiencing stability issues - our engineering team is currently working to resolve it.

    2. 5 Mart 2026 15:14 UTCmonitoring

      [Monitoring] Stability Issues: Jupyter Notebook Lab Our investigation confirmed that stability issues were isolated to Jupyter Notebook Labs. The root cause has been addressed, and we are now in a monitoring phase while the system returns to normal operating parameters.

    3. 5 Mart 2026 16:14 UTCresolved

      Resolved: Stability Issues - Jupyter Notebook Labs Status Update Message Resolved - The stability issues affecting Jupyter Notebook Labs have been fully resolved. After a period of monitoring, we have confirmed that the system is stable and operating at normal parameters. We apologize for any disruption this may have caused.