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    Uphold kesinti geçmişi

    54 Uphold incidents · Ağustos 2024 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Hizmet Disruption: Uphold Card (US)

    Başlangıç 19 Ekim 2026 19:10 UTC · 2h 51m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Uphold Debit Card
    1. 19 Ekim 2026 19:10 UTCinvestigating

      Şu anda ABD Uphold Card sahipleri için kart işlemlerini etkileyen bir hizmet kesintisini araştırıyoruz. Bu sorun, üçüncü taraf kart işlemcisinde başarısız bir yetki artışından kaynaklanmaktadır. Takımlar, mühendislik ekibimizle işbirliği içinde nedenlerini aktif olarak araştırıyorlar. Sonuç olarak, bazı kart işlemleri satış noktasında reddedilebilir. Bunu çözmek için çalışırken mümkün olan alternatif bir ödeme yöntemi kullanmayı öneriyoruz. Durumu yakından takip etmeye ve mevcut oldukları gibi güncellemelere devam edeceğiz. Herhangi bir rahatsızlıktan özür dileriz ve anlayışınızı takdir ediyoruz.

    2. 19 Ekim 2026 22:01 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Hizmet kesintisi: Google Pay depozitoları mevcut değildir

    Başlangıç 16 Eylül 2026 16:36 UTC · 30m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Deposits & Withdrawals
    1. 16 Eylül 2026 16:36 UTCidentified

      Google Pay API ile devam eden bir olayın farkındayız - https://pay.google.com/status/. Bu yöntem aracılığıyla depolar bu anda mevcut değildir. Sistemimiz, olayın çözüleceği bir kez otomatik olarak geri dönecektir. Durumu aktif olarak izliyoruz ve mevcut oldukları gibi güncelleştirmeler sağlayacaktır. Herhangi bir rahatsızlıktan özür dileriz ve anlayışınızı takdir ediyoruz.

    2. 16 Eylül 2026 17:06 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Hizmet Disruption: İşlemler

    Başlangıç 23 Temmuz 2026 16:28 UTC · 2h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Deposits & Withdrawals
    1. 23 Temmuz 2026 16:28 UTCinvestigating

      Şu anda kripto yataklarını etkileyen bir hizmet kesintisi yaşıyoruz ve Uphold, Topper ve EasyBitcoin'i çekiyoruz. Ekibimiz durumu aktif olarak takip ediyor ve mevcut oldukları gibi güncelleştirmeler sağlayacağız. Herhangi bir rahatsızlıktan özür dileriz ve anlayışınızı takdir ediyoruz.

    2. 23 Temmuz 2026 16:42 UTCinvestigating

      Aşağıdaki depozito yöntemlerini etkileyen ek etki tespit ettik: Apple Pay ve Google Pay depozitoları Kredi kartı depozitoları Pix, PayPal ve Venmo yatakları Durumu izlemeye devam ediyoruz ve mevcut oldukları gibi daha fazla güncelleme sağlayacaktır. Herhangi bir rahatsızlıktan özür dileriz ve anlayışınızı takdir ediyoruz.

    3. 23 Temmuz 2026 18:19 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    4. 23 Temmuz 2026 18:51 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Hizmet kesintisi: Müşteri Kimlik Doğrulama ve İşlemler

    Başlangıç 14 Temmuz 2026 16:04 UTC · 16m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Enterprise APIAscentMobile WalletDeposits & WithdrawalseasyBitcoin.appWeb WalletTopper
    1. 14 Temmuz 2026 16:04 UTCinvestigating

      Üçüncü taraf sağlayıcıda devam eden bir kesinti nedeniyle, şu anda aşağıdakileri etkileyen bir hizmet kesintisi yaşıyoruz: - Yeni müşteri dolap - Mevcut müşteriler için kimlik doğrulamaları - Seyahat uyumluluk gerektiren işlemler Sistemimiz, sağlayıcımızın online olarak geri döndüğünü otomatik olarak kurtaracaktır. Durumu aktif olarak izliyoruz ve mevcut oldukları gibi güncelleştirmeler sağlayacaktır. Herhangi bir rahatsızlıktan özür dileriz ve anlayışınızı takdir ediyoruz.

    2. 14 Temmuz 2026 16:15 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 14 Temmuz 2026 16:20 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Temporary Base Network unavailable

    Başlangıç 25 Haziran 2026 17:30 UTC · 16h 42m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Deposits & WithdrawalsTopper
    1. 25 Haziran 2026 17:30 UTCinvestigating

      Base mainnet is having issues that are temporarily affecting certain services such as BASE deposits and withdrawals, Instant Credit, Earn and Exa Card We’ll post regular updates here as more information becomes available: https://status.base.org/incidents/5c4gm1wzbjs4 Thanks for your understanding.

    2. 26 Haziran 2026 10:12 UTCresolved

      This incident has been resolved.

    Service Disruption: DAG & COQ

    Başlangıç 29 Mayıs 2026 08:43 UTC · 3d 1h

    Pending
    Etkilenen bileşenler
    AscentTopper
    1. 29 Mayıs 2026 08:43 UTCinvestigating

      We are currently experiencing delays with Constellation (DAG) and Coq Inu (COQ) transactions affecting trading. Our team is actively working to resolve the situation. This issue impacts Uphold, Ascent, and Topper. We apologize for any inconvenience and will provide updates as the situation progresses.

    2. 29 Mayıs 2026 09:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 Haziran 2026 10:00 UTCresolved

      This incident has been resolved.

    Service Disruption: Uphold Card

    Başlangıç 19 Mayıs 2026 13:04 UTC · 1h 9m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Uphold Debit Card
    1. 19 Mayıs 2026 13:04 UTCidentified

      We are aware of an ongoing incident at Mastercard that may be affecting some Uphold Card users in the UK. The following features may be intermittently impacted for some UK Uphold Card users: - Viewing card details and PIN - Card freezing - Online payments requiring 3DS authentication Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed. Mastercard is actively working to resolve this issue and we are monitoring. We will provide updates as they become available. We apologise for any inconvenience and appreciate your understanding.

    2. 19 Mayıs 2026 14:13 UTCresolved

      This incident has been resolved.

    Service Disruption: Uphold Card

    Başlangıç 24 Nisan 2026 08:27 UTC · 6d 0h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Uphold Debit Card
    1. 24 Nisan 2026 08:27 UTCinvestigating

      We are currently investigating a service disruption affecting the Uphold Card. US Uphold Card: Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be reversed automatically. UK Uphold Card: Some Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be refunded once the issue is resolved. In the meantime, we recommend using an alternative payment method where possible. Our team is actively working to resolve this issue and will provide updates as they become available. We apologise for the inconvenience and appreciate your understanding.

    2. 27 Nisan 2026 17:23 UTCmonitoring

      Thank you for your patience while our team has been working to resolve this issue. Several improvements have been implemented today to address the performance issues affecting the Uphold Card and reduce failed transaction. We are now monitoring the results closely. US Uphold Card: Card transactions should now be processing normally. Any amounts that were debited from your Uphold balance for transactions previously declined at the merchant will be reversed automatically. UK Uphold Card: Card transactions should now be processing normally. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be refunded once we have fully confirmed resolution. We expect to provide a final update tomorrow once we have reviewed the numbers and confirmed full stabilisation. We apologise for the inconvenience and appreciate your continued patience.

    3. 30 Nisan 2026 09:20 UTCresolved

      This incident has been resolved.

    Service Disruption: Ethereum Network

    Başlangıç 26 Mart 2026 23:41 UTC · 1h 18m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    AscentDeposits & WithdrawalsTopper
    1. 26 Mart 2026 23:41 UTCidentified

      We are currently experiencing delays with Ethereum (ETH) network transactions, affecting both deposits and withdrawals. The issue has been identified and originates from a third-party service provider. We are actively monitoring the situation and will resume normal operations as soon as the issue is resolved. Impact: Uphold, Ascent, and Topper We apologize for any inconvenience and will provide updates as the situation progresses.

    2. 27 Mart 2026 00:24 UTCmonitoring

      The issue affecting Ethereum (ETH) transactions has been resolved. A fix has been implemented and operations should be back to normal. We continue to monitor for any outlier situations.

    3. 27 Mart 2026 00:59 UTCresolved

      This incident has been resolved.

    Temporary Service Issue

    Başlangıç 3 Şubat 2026 16:50 UTC · 24m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Mobile WalletDeposits & WithdrawalsWeb WalletTopper
    1. 3 Şubat 2026 16:50 UTCinvestigating

      Temporary Service Issue We’re addressing a technical issue that’s temporarily affecting certain services on Uphold and Topper We expect to restore service shortly. Areas affected: - Trading - Deposits and Withdrawals We’ll post regular updates here as more information becomes available. Thanks for your understanding.

    2. 3 Şubat 2026 17:14 UTCresolved

      This incident has been resolved.

    Temporary Service Issue

    Başlangıç 3 Şubat 2026 16:01 UTC · 1h 14m

    OutageKritik olay
    Etkilenen bileşenler
    Mobile WalletWeb WalletTopper
    1. 3 Şubat 2026 16:01 UTCinvestigating

      We’re addressing a technical issue that’s temporarily affecting services on Uphold. We’ll post regular updates here as more information becomes available. We expect to restore service shortly.

    2. 3 Şubat 2026 16:46 UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 Şubat 2026 17:14 UTCresolved

      This incident has been resolved.

    Temporary Service Issue

    Başlangıç 18 Aralık 2025 22:21 UTC · 1h 6m

    Pending
    Etkilenen bileşenler
    Enterprise APIMobile WalletWeb WalletTopper
    1. 18 Aralık 2025 22:21 UTCinvestigating

      We’re addressing a technical issue that’s temporarily affecting certain services on Uphold. We expect to restore service shortly. Areas affected: - Trading of XRP We’ll post regular updates here as more information becomes available. Thanks for your understanding.

    2. 18 Aralık 2025 22:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 Aralık 2025 23:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 Aralık 2025 23:27 UTCresolved

      This incident has been resolved.

    Service Disruption: XRPL Network

    Başlangıç 18 Aralık 2025 17:31 UTC · 1h 41m

    Pending
    Etkilenen bileşenler
    Deposits & WithdrawalsTopper
    1. 18 Aralık 2025 17:31 UTCinvestigating

      We're experiencing issues processing Deposits and Withdrawals on the XRPL Network. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. Products Affected: - Uphold - Topper We’ll continue to provide updates as new information becomes available. Thank you for your understanding.

    2. 18 Aralık 2025 19:11 UTCresolved

      This incident has been resolved.

    Temporary Service Disruption

    Başlangıç 6 Aralık 2025 12:23 UTC · 5h 30m

    Pending
    Etkilenen bileşenler
    AscentUphold Debit CardMobile WalletDeposits & WithdrawalseasyBitcoin.appWeb WalletTopper
    1. 6 Aralık 2025 12:23 UTCinvestigating

      We’re currently experiencing an issue that is affecting some of our services. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

    2. 6 Aralık 2025 12:31 UTCidentified

      We’ve identified the root cause of the issue and are actively working to implement a fix and restore normal operations as quickly as possible. Areas Affected: - Deposits - Withdrawals - Trading Products Affected: - Uphold - Topper - easyBitcoing.app - Enterprise API We’ll continue to provide updates as new information becomes available. Thank you for your understanding.

    3. 6 Aralık 2025 13:34 UTCmonitoring

      The issue impacting our services has been resolved, and systems are now operating normally. We’ll continue to monitor performance, but no further impact is expected. Thank you for your patience while we worked to restore service.

    4. 6 Aralık 2025 13:36 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 6 Aralık 2025 17:53 UTCresolved

      This incident has been resolved.

    Service Disruption

    Başlangıç 18 Kasım 2025 12:04 UTC · 3h 33m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    AscentMobile WalletDeposits & WithdrawalseasyBitcoin.appWeb WalletTopper
    1. 18 Kasım 2025 12:04 UTCinvestigating

      We’re currently experiencing an issue, caused by a third-party provider, that is impacting the normal use of our platforms. The incident affects multiple functionalities, including login, transactions, and other related services. This issue impacts Uphold, Topper, easyBitcoin.app, Enterprise, and Ascent. Our team is actively investigating, and we’ll provide updates as soon as they become available.

    2. 18 Kasım 2025 12:19 UTCmonitoring

      We’re seeing systems beginning to recover, and our teams are closely monitoring performance to ensure full stability. We’ll continue to provide updates as they become available.

    3. 18 Kasım 2025 13:53 UTCmonitoring

      We've identified that it's again affecting login and transactions, we'll continue monitoring. This is related with Cloudflare systems, you can read more here - https://www.cloudflarestatus.com/ We'll continue providing updates as they become available.

    4. 18 Kasım 2025 14:45 UTCmonitoring

      Systems are recovering, and services should be fully operational shortly. Our teams are actively monitoring performance to ensure complete stability. We’ll continue to share updates as more information becomes available.

    5. 18 Kasım 2025 15:37 UTCresolved

      This incident has been resolved.

    Service Disruption: Solana withdrawals

    Başlangıç 7 Kasım 2025 15:00 UTC · 2h 59m

    Pending
    Etkilenen bileşenler
    Deposits & WithdrawalsTopper
    1. 7 Kasım 2025 15:00 UTCinvestigating

      We're experiencing delays processing Solana withdrawals affecting Uphold and Topper. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

    2. 7 Kasım 2025 17:59 UTCresolved

      This incident has been resolved.

    Delayed Crypto Transactions

    Başlangıç 26 Ekim 2025 02:39 UTC · 1d 7h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Deposits & WithdrawalsTopperAPI
    1. 26 Ekim 2025 02:39 UTCinvestigating

      We’re addressing a technical issue that’s temporarily affecting crypto withdrawals on Uphold {and Topper}. We're on it and expect to restore full service shortly. We’ll post regular updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience.

    2. 26 Ekim 2025 03:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 Ekim 2025 10:31 UTCresolved

      This incident has been resolved.

    Amazon Web Services (AWS) Disruption.

    Başlangıç 20 Ekim 2025 09:50 UTC · 13h 13m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Mobile WalletDeposits & WithdrawalsWeb WalletTopperAPI
    1. 20 Ekim 2025 09:50 UTCinvestigating

      A major service disruption at Amazon Web Services (AWS) is causing widespread internet outages, affecting multiple apps and online services across the industry. As a result, SMS login codes for Uphold may be delayed or temporarily unavailable for some users. This issue originates outside of Uphold. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team is monitoring the situation closely and will provide updates as AWS restores normal service.

    2. 20 Ekim 2025 09:55 UTCmonitoring

      AWS have identified the issue and are reporting "significant signs of recovery". https://health.aws.amazon.com/health/status We continue to monitor the situation. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure.

    3. 20 Ekim 2025 16:46 UTCmonitoring

      Amazon Web Services (AWS) continues to experience intermittent issues affecting multiple apps and online services across the industry. As a result, some Uphold customers may experience delays when processing transactions or receiving SMS login codes. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team continues to monitor the situation closely and will provide updates until AWS restores normal service.

    4. 20 Ekim 2025 16:50 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 20 Ekim 2025 18:41 UTCmonitoring

      Update: The latest guidance from Amazon Web Services (AWS) indicates that services are once again improving. AWS currently estimates that full service will be restored within approximately two hours. We’ll continue to monitor progress and share further updates as more information becomes available.

    6. 20 Ekim 2025 23:03 UTCresolved

      Amazon Web Services (AWS) has reported that their issues are now resolved. All Uphold systems remain fully operational. We’ll continue to monitor the situation to ensure stability.

    Service Disruption

    Başlangıç 10 Ekim 2025 22:11 UTC · 1h 13m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Deposits & WithdrawalsTopper
    1. 10 Ekim 2025 22:11 UTCinvestigating

      We’re experiencing temporary issues affecting some transactions on both Uphold and Topper. Our team is working hard to resolve things and we expect to resume normal service shortly Thanks for your understanding.

    2. 10 Ekim 2025 23:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Ekim 2025 23:07 UTCmonitoring

      Systems are returning to normal. Some transactions may take a little longer than normal to complete. We will continue to monitor and update on the situation.

    4. 10 Ekim 2025 23:24 UTCresolved

      This incident has been resolved.

    Service Disruption | Deposits on TON network

    Başlangıç 7 Ekim 2025 09:52 UTC · 3h 33m

    Pending
    Etkilenen bileşenler
    Deposits & WithdrawalsTopper
    1. 7 Ekim 2025 09:52 UTCinvestigating

      We’re currently experiencing issues with the TON (The Open Network) network, which are affecting deposits on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

    2. 7 Ekim 2025 13:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Ekim 2025 13:25 UTCresolved

      This incident has been resolved.