Vetspire kesinti geçmişi

1. 19 Ağustos 2026 14:12 UTCinvestigating

   Şu anda IDEXX WebPACS entegrasyonu ile ilgili bir sorunu araştırıyoruz, entegrasyon yoluyla görüntüleme siparişi şimdi beklenmedik bir şekilde seçilmiş veya giriş yapmadan önce belirli bir test gerektirir. Mühendislik ekibimiz, standart işlevselliği geri yükleme nedenine aktif olarak bakıyor. Güncellemeleri en kısa sürede daha fazla bilgi mevcut olacak.

2. 19 Ağustos 2026 16:26 UTCmonitoring

   Bu konu için bir düzeltme yayınladık ve Vetspire özelliklerinin performansını yakından takip etmeye devam ediyoruz.

3. 19 Ağustos 2026 18:55 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 29 Temmuz 2026 20:31 UTCinvestigating

   Bu sorunun tam etkisini tespit ettiğimizde bu sayfayı güncellemek için sınırlı veya mevcut olmayan erişim raporları araştırıyoruz.

2. 30 Temmuz 2026 11:21 UTCidentified

   Bu sorunun nedenini tespit ettik ve bir düzeltme uygulamak için çalışıyoruz.

3. 31 Temmuz 2026 14:28 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

4. 31 Temmuz 2026 17:24 UTCresolved

   Bu olay çözüldü.

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1. 24 Temmuz 2026 18:15 UTCinvestigating

   Şu anda kitabı erişimle ilgili sorunların raporlarını araştırıyoruz. Ekibimiz aktif olarak konuya bakıyor

2. 24 Temmuz 2026 20:23 UTCinvestigating

   Bu konuyu araştırmaya devam ediyoruz.

3. 24 Temmuz 2026 21:40 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz. Booking sitesi normal operasyonlara geri döndü.

4. 25 Temmuz 2026 01:09 UTCresolved

   Bu konu çözüldü.

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1. 17 Temmuz 2026 20:08 UTCinvestigating

   Freshworks şu anda, Vetspire dahil olmak üzere birkaç PIMS etkileyen sohbet özelliğini etkileyen bir kesinti yaşıyor.

2. 20 Temmuz 2026 13:36 UTCresolved

   Bu olay çözüldü.

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1. 16 Temmuz 2026 16:20 UTCinvestigating

   Bazı karşılaşmaların Intake bölümünde eksik düşüş alanlarının raporlarını araştırıyoruz

2. 17 Temmuz 2026 13:50 UTCidentified

   Sorun tespit edildi ve bir düzeltme uygulanır.

3. 21 Temmuz 2026 13:04 UTCresolved

   Bu olay çözüldü.

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1. 15 Temmuz 2026 20:02 UTCinvestigating

   Şu anda Investigating: Hata mesajı, "para faturaları" sırasında nakit ödeme yaparken görünür.

2. 16 Temmuz 2026 11:04 UTCidentified

   Bu sorunun nedenini tespit ettik ve bir düzeltme uygulamak için çalışıyoruz.

3. 17 Temmuz 2026 16:30 UTCresolved

   Bu olay çözüldü.

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1. 15 Haziran 2026 14:39 UTCinvestigating

   Antech is currently experiencing an outage that is affecting several PIMS, including Vetspire.

2. 16 Haziran 2026 12:01 UTCresolved

   This incident has been resolved.

1. 10 Haziran 2026 17:46 UTCinvestigating

   We are currently investigating two issues affecting medication refill logic: Refill Quantity Reduction: Processing a single refill updates and reduces the refill counts for all medication refills with the same RX number, rather than tracking each individual deduction independently. Invalid Refill Availability: If a medication status is set to Refilled, it incorrectly retains the "Refill RX" option in the actions menu (three dots)

2. 12 Haziran 2026 16:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 Haziran 2026 17:22 UTCidentified

   We are continuing to work on a fix for this issue.

4. 16 Haziran 2026 14:04 UTCresolved

   This incident has been resolved.

1. 9 Haziran 2026 19:15 UTCinvestigating

   We are currently investigating an issue where for some users the hospital chat feature becomes frozen or locked open on the screen.

2. 9 Haziran 2026 22:13 UTCidentified

   We believe we have identified the root cause of the issue. While we work on a permanent fix, affected users can bypass the frozen chat modal by manually updating their browser URL: Current URL: ...vetspire.com/schedule?view=day&openNav=Chat Updated URL: ...vetspire.com/schedule?view=day (simply remove &openNav=Chat from the end of the address bar) We are continuing to collaborate with impacted users to verify the solution and will provide another update as we progress toward a permanent resolution.

3. 11 Haziran 2026 11:10 UTCidentified

   The issue has been identified and a fix is currently being tested in our staging environment. We will provide further updates once testing is complete and the deployment is ready.

4. 12 Haziran 2026 17:21 UTCresolved

   This incident has been resolved.

1. 8 Haziran 2026 14:50 UTCinvestigating

   We are currently investigating an issue on the New Schedule where the current time indicator (orange bar) may intermittently regress to 12:00 AM after navigating away from the page and returning.

2. 10 Haziran 2026 20:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 Haziran 2026 11:07 UTCidentified

   The issue has been identified and a fix is currently being tested in our staging environment. We will provide further updates once testing is complete and the deployment is ready.

4. 11 Haziran 2026 12:02 UTCmonitoring

   We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features.

5. 11 Haziran 2026 14:07 UTCresolved

   This incident has been resolved.

1. 8 Haziran 2026 13:20 UTCinvestigating

   We are investigating reports of required providers when scheduling in the Daycare column.

2. 8 Haziran 2026 18:45 UTCidentified

   We have identified the cause of this issue and are working to implement a fix.

3. 9 Haziran 2026 11:45 UTCresolved

   This incident has been resolved.

1. 3 Haziran 2026 13:32 UTCinvestigating

   We are actively investigating an issue where scheduled times are displaying misaligned on the UI. Please note that this is purely a display issue and not a loss of functionality.

2. 3 Haziran 2026 21:38 UTCresolved

   A fix has been released for the schedule misalignment issue, and schedule functionality has returned to normal. This is now resolved.

1. 1 Haziran 2026 20:28 UTCidentified

   Vetspire has been experiencing increased latency due to higher than normal traffic. The development team will be making some adjustments and will be monitoring them overnight.

2. 2 Haziran 2026 15:23 UTCmonitoring

   A fix has been implemented, and performance has returned to normal.

3. 2 Haziran 2026 15:37 UTCresolved

   This incident has been resolved.

1. 26 Mayıs 2026 14:22 UTCmonitoring

   We were experiencing intermittent system performance issues that may have caused some users to be unexpectedly logged out. Our engineering team has identified and mitigated the issue. We are continuing to monitor the system to ensure stability.

2. 27 Mayıs 2026 11:41 UTCmonitoring

   We are continuing to monitor the system to ensure stability.

3. 27 Mayıs 2026 13:01 UTCresolved

   This incident has been resolved; however, we will continue to monitor the system to ensure stability.

1. 20 Mayıs 2026 18:04 UTCinvestigating

   We are investigating an issue where Expiration Dates are not displaying on RX labels. Our team is actively working on this issue.

2. 21 Mayıs 2026 11:06 UTCidentified

   We have identified the cause of this issue and are working to implement a fix.

3. 22 Mayıs 2026 13:40 UTCmonitoring

   We have released a fix for this issue and are continuing to closely monitor.

4. 26 Mayıs 2026 14:07 UTCresolved

   This incident has been resolved.

1. 20 Mayıs 2026 15:35 UTCinvestigating

   We are aware of and investigating an issue that when manually adding an expiration date on an RX label produces a Toast error.

2. 20 Mayıs 2026 15:36 UTCidentified

   We have identified the cause of this issue and are working to implement a fix.

3. 20 Mayıs 2026 15:36 UTCmonitoring

   We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features.

4. 20 Mayıs 2026 15:41 UTCresolved

   This incident has been resolved.

1. 6 Mayıs 2026 12:17 UTCinvestigating

   We are currently investigating an issue within the Medication Modal where the Dose dropdown may not display the full list of available units of measurement. Note: This does not affect default units, which continue to display correctly when a product is ordered.

2. 7 Mayıs 2026 11:26 UTCidentified

   We have identified the cause of this issue and are working to implement a fix.

3. 7 Mayıs 2026 11:27 UTCidentified

   We are continuing to work on a fix for this issue.

4. 8 Mayıs 2026 11:20 UTCidentified

   A fix has been deployed to our testing environment and is currently being verified. We will provide a further update once it is ready to be released.

5. 11 Mayıs 2026 11:06 UTCresolved

   This issue has been resolved. If you continue to experience any issues, please log out and back into Vetspire.

1. 4 Mayıs 2026 15:08 UTCmonitoring

   We are aware of an issue involving delays in the UI. A fix has been released and we are monitoring.

2. 4 Mayıs 2026 15:47 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 4 Mayıs 2026 16:20 UTCresolved

   This incident has been resolved.

1. 7 Nisan 2026 14:19 UTCinvestigating

   We are investigating reports of limited or unavailable access to the listed Vetspire feature(s). We will update this page once we identify the full impact of this issue.

2. 7 Nisan 2026 14:45 UTCinvestigating

   We are continuing to investigate. We understand this impacts your workflow and are working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.

3. 7 Nisan 2026 14:55 UTCinvestigating

   We have implemented a fix to mitigate the impact and are currently seeing a significant reduction in error rates. We are remaining in an investigating state as we monitor the environment and continue to work toward a full resolution. We will provide further updates as we confirm complete stability.

4. 7 Nisan 2026 15:08 UTCmonitoring

   We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features. We will update this page when the issue is resolved.

5. 7 Nisan 2026 15:57 UTCresolved

   This incident has been resolved.

1. 30 Mart 2026 19:07 UTCinvestigating

   We are investigating reports of limited or unavailable access to Vetspire .

2. 30 Mart 2026 19:26 UTCmonitoring

   We are continuing to closely monitor performance of Vetspire features and will update this page when the issue is resolved.

3. 30 Mart 2026 20:54 UTCinvestigating

   We are continuing to investigating reports of limited or unavailable access to the Vetspire UI. We will update this page once we identify the full impact of this issue.

4. 30 Mart 2026 21:57 UTCinvestigating

   We are continuing to investigate this issue.

5. 30 Mart 2026 23:04 UTCinvestigating

   Our investigation into current reports regarding the Vetspire UI is ongoing. We are working to assess the situation fully and will share further information as it becomes available

6. 30 Mart 2026 23:59 UTCinvestigating

   We are still monitoring the situation involving the Vetspire UI. Efforts to determine the full scope of the reported behavior are in progress, and we will post additional details here as they are clarified.

7. 31 Mart 2026 01:05 UTCidentified

   Our technical teams have moved into the next phase of addressing the reported behavior within the Vetspire UI. We are now focused on implementing specific measures to resolve the situation and will provide further updates as progress is made.

8. 31 Mart 2026 01:57 UTCidentified

   Our teams continue to focus on implementing measures to resolve the situation. We will provide further updates as we have them.

9. 31 Mart 2026 13:11 UTCmonitoring

   The team continues to monitor the platform. Last night, multiple database infrastructure optimizations were implemented to improve the responsiveness of Vetspire. Our dedicated team is continuing to closely monitor the platform this morning. At this stage, the platform is stable. We will continue to provide updates throughout the day.

10. 31 Mart 2026 14:14 UTCmonitoring

    The team continues to monitor the platform. The platform remains stable. We will continue to provide updates throughout the day.

11. 31 Mart 2026 15:10 UTCmonitoring

    We are continuing to closely monitor the platform. The system remains stable. We will provide further updates throughout the day.

12. 31 Mart 2026 16:23 UTCmonitoring

    We are continuing to closely monitor the platform. We will provide further updates throughout the day.

13. 31 Mart 2026 17:53 UTCresolved

    This incident has been resolved.