Vonage kesinti geçmişi

1. 4 Eylül 2026 09:21 UTCinvestigating

   EMEA bölgesinde 2FA doğrulama e-postalarını etkileyebilecek konuların farkındayız. Sorunu mümkün olduğunca çabuk çözmeye çalışıyoruz. 1 saat içinde daha fazla güncelleme sağlayacağız. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

2. 4 Eylül 2026 11:03 UTCidentified

   Sorunu tespit ettik ve ilk işlem adımlarını uyguladık. 2FA e-posta sorunlarıyla ilgili olabilecek sorunu çözmeye devam ediyoruz. Burada 2 saat içinde daha fazla güncelleme sunmaya devam edeceğiz. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

3. 4 Eylül 2026 12:31 UTCidentified

   EMEA ve NAM bölgelerinde 2FA doğrulama e-postalarını etkileyebilecek sorunu çözmeye devam ediyoruz. Burada 6 saat içinde daha fazla güncelleme sunmaya devam edeceğiz. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

4. 4 Eylül 2026 13:52 UTCmonitoring

   Vonage hizmetleri, bugün 2FA doğrulama e-postalarında kesintinin ardından kurtarma belirtileri göstermeye devam ediyor. Burada 6 saat içinde daha fazla güncelleme sunmaya devam edeceğiz ve bir kez tam hizmet restore edilmiştir. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri yüklemek için çalışıyoruz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

5. 4 Eylül 2026 14:25 UTCresolved

   Vonage hizmetleri, bugün 2026-09-04 08:01 UTC'de başlayan hizmet kesintisi sonrasında tamamen restore edilmiştir. Tam karar 2026-09-04 13:37 UTC'yi doğruladı. Etkilenen müşteriler resmi bir RFO alacak. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri almaya çalıştık. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 4 Eylül 2026 08:26 UTCinvestigating

   Tarihsel Analytics'inizi etkileyebilecek konuların farkındayız: Programlanmış Teslimler, Tarihsel Analytics panjurlar ve EMEA bölgesinde API sorguları. Sorunu mümkün olduğunca çabuk çözmeye çalışıyoruz. 1 saat içinde daha fazla güncelleme sağlayacağız. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

2. 4 Eylül 2026 09:25 UTCmonitoring

   Vonage hizmetleri bugün Tarihsel Analytics ve Stats API'sinde kesintinin ardından kurtarma belirtileri göstermeye devam ediyor. Burada 6 saat içinde daha fazla güncelleme sunmaya devam edeceğiz ve bir kez tam hizmet restore edilmiştir. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri yüklemek için çalışıyoruz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

3. 4 Eylül 2026 10:17 UTCresolved

   Vonage hizmetleri, bugün 2026-09-04 07:07 UTC'de başlayan hizmet kesintisi sonrasında tamamen restore edilmiştir. Tam karar 2026-09-04 10:14 UTC kadar etkili onaylanmıştır. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri almaya çalıştık. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 20 Ağustos 2026 09:23 UTCinvestigating

   WebRTC çağrılarınızı etkileyebilecek konuların farkındayız. Sorunu mümkün olduğunca çabuk çözmeye çalışıyoruz. 30 dakika içinde daha fazla güncelleme sağlayacağız. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa lütfen

2. 20 Ağustos 2026 09:31 UTCidentified

   WebRTC çağrılarınızı etkileyebilecek sorunu tespit ettik ve ilk mitigations yaptık. Vonage hizmetleri, bugün kesinti sonrası kurtarma belirtileri göstermeye devam ediyor 30 dakika içinde burada daha fazla güncelleme sunmaya devam edeceğiz ve bir kez tam hizmet restore edilmiştir. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri yüklemek için çalışıyoruz.

3. 20 Ağustos 2026 10:11 UTCmonitoring

   Vonage hizmetleri, bugün WebRTC çağrılarında kesintinin ardından kurtarma belirtileri göstermeye devam ediyor. Daha fazla güncelleme sunmaya devam edeceğiz ve bir kez tam hizmet restore edilmiştir. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri yüklemek için çalışıyoruz. Herhangi bir sorunuz varsa, lütfen iletişime geçin [ https://www.vonage.com/support/]

4. 20 Ağustos 2026 10:49 UTCresolved

   Vonage hizmetleri, bugün 2026-08-20 08:14 UTC'de başlayan hizmet kesintisi tamamen restore edilmiştir. Tam karar 2026-08-20 08:49 UTC'yi doğruladı. Etkilenen müşteriler resmi bir RFO alacak. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri almaya çalıştık. Herhangi bir sorunuz varsa, lütfen iletişime geçin [ https://www.vonage.com/support/]

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 11 Ağustos 2026 00:26 UTCinvestigating

   We are currently investigating an issue that may be impacting customers in the APAC region experiencing dropped calls. Our team is actively investigating and working to identify the root cause. We will provide a further update within 2 hours. We apologies for any inconvenience caused.

2. 11 Ağustos 2026 00:27 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 Ağustos 2026 01:26 UTCinvestigating

   We are working to resolve the issue that may be impacting your voice interactions in the APAC region. We'll continue to provide further updates here within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/.

4. 11 Ağustos 2026 03:29 UTCinvestigating

   We are continuing to work to resolve the issue that may be impacting your voice interactions in the APAC region. We'll continue to provide further updates here within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/.

5. 11 Ağustos 2026 03:45 UTCmonitoring

   Vonage services continue to show signs of recovery following today's interruption in voice interactions. We'll continue to provide further updates here within 4 hour and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

6. 11 Ağustos 2026 03:47 UTCmonitoring

   We are continuing to monitor for any further issues.

7. 11 Ağustos 2026 08:06 UTCresolved

   Vonage services have been fully restored following today’s service interruption, which began at 2026-08-10 15:35 UTC. Full resolution has been confirmed effective 2026-08-11 3:15 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 7 Ağustos 2026 09:21 UTCinvestigating

   We are aware of issues that may be impacting your PCIPal payment sessions in the EMEA and APAC regions. We are working to resolve the issue as soon as possible. We’ll provide further updates within 30 min. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 7 Ağustos 2026 09:53 UTCinvestigating

   We are working to resolve the issue that may be impacting your PCIPal payment sessions in the EMEA and APAC regions. We'll continue to provide further updates here within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

3. 7 Ağustos 2026 10:54 UTCinvestigating

   We continue to work to resolve the issue impacting your PCIPal payment sessions in the EMEA and APAC regions. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

4. 7 Ağustos 2026 11:19 UTCmonitoring

   Vonage services continue to show signs of recovery following today's interruption in PCIPal payment sessions. We'll continue to provide further updates here within 48 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

5. 7 Ağustos 2026 12:40 UTCresolved

   Vonage services have been fully restored following the PCIPal payment sessions service outage, which began at 2026-08-07 7:57 UTC. Full resolution has been confirmed effective 2026-08-07 12:10 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 4 Ağustos 2026 12:36 UTCinvestigating

   We are aware of issues that may be impacting a subset of EMEA and NAM Historical Analytics scheduled PDF reports. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 4 Ağustos 2026 13:05 UTCresolved

   We have a confirmation that the issue with Historical Analytics is now resolved.

1. 29 Temmuz 2026 14:01 UTCinvestigating

   Sanal Asistanın kullanıldığı ses etkileşimlerini etkileyen konulardan haberdarız, Sanal Asistan girişi artık yakalanmadı. Sorunu mümkün olduğunca çabuk çözmeye çalışıyoruz. 1 saat içinde daha fazla güncelleme sağlayacağız. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, https://www.vonage.com/support/support/support

2. 29 Temmuz 2026 14:15 UTCinvestigating

   Bu konuyu araştırmaya devam ediyoruz.

3. 29 Temmuz 2026 14:28 UTCmonitoring

   Vonage hizmetleri, bugün AI Studio Sanal Asistan'daki kesintiyi takip eden kurtarma işaretlerini göstermeye devam ediyor. 12 saat içinde daha fazla güncelleme sunmaya devam edeceğiz ve bir kez tam hizmet restore edilmiştir. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri yüklemek için çalışıyoruz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

4. 29 Temmuz 2026 20:49 UTCresolved

   Vonage hizmetleri, bugün 2026-07-29 13:40 UTC'de başlayan hizmet kesintisi sonrasında tamamen restore edilmiştir. Tam karar 2026-07-29 14:09 UTC'yi doğruladı. Resmi bir RFO alacaksınız. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri almaya çalıştık.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 24 Temmuz 2026 09:53 UTCinvestigating

   Sanal Asistanın nerede kullanıldığına dair bazı inbound aramaları etkileyebilecek sorunlardan haberdarız, Sanal Asistan çıkışında artık yakalanmadı. Sorunu mümkün olduğunca çabuk çözmeye çalışıyoruz. 1 saat içinde daha fazla güncelleme sağlayacağız. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, https://www.vonage.com/support/support/support

2. 24 Temmuz 2026 11:17 UTCmonitoring

   Vonage hizmetleri, bugün Sanal Asistan'da kesinti sonrasında kurtarma belirtileri göstermeye devam ediyor. Burada 4 saat içinde daha fazla güncelleme sunmaya devam edeceğiz ve bir kez tam hizmet restore edilmiştir. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri yüklemek için çalışıyoruz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

3. 24 Temmuz 2026 15:11 UTCresolved

   Vonage hizmetleri, bugün 2026-07-24 08:06 UTC'de başlayan hizmet kesintisi sonrasında tamamen restore edilmiştir. Tam karar 2026-07-24 09:17 UTC'yi doğruladı. Etkilenen müşteriler resmi bir RFO alacak. Sabrınız için teşekkür ederiz ve mümkün olduğunca çabuk hizmetleri geri almaya çalıştık. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 23 Temmuz 2026 11:49 UTCinvestigating

   GTT Session Border Controllers (SBCs) üzerinden çağrılarınızın bir kısmını üçüncü taraf kesintisi nedeniyle etkileyen konulardan haberdarız. Sorunu mümkün olduğunca çabuk çözmeye çalışıyoruz. 1 saat içinde daha fazla güncelleme sağlayacağız. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

2. 23 Temmuz 2026 13:02 UTCidentified

   GTT tarafından bildirilen bir kesintiden sonra, EMEA bölgesinde aramalarınızı etkileyebilecek bazı Vonage hizmetleri üzerindeki etkisini takip ediyoruz. sorunu çözmek için çalışırken GTT ile yakın çalışıyoruz. 6 saat içinde daha fazla güncelleme sunmaya devam edeceğiz. Sabrınız ve anlayışınız için teşekkür ederiz. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

3. 23 Temmuz 2026 16:58 UTCmonitoring

   GTT'nin bugün daha önce bildirdiği sabrınız için teşekkür ederiz, bu da çağrılarınızı GTT hizmetleri aracılığıyla etkileyebilir. GTT sorunu tespit etti ve ilk davaları uyguladı ve etkilenen hizmetlerde erken iyileşme belirtileri rapor etmeye devam etti. Onlarla iyileşme devam ettikçe çalışıyoruz. 24 saat içinde daha fazla güncelleme sağlayacağız ve bir kez tam hizmet restore edilir. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

4. 23 Temmuz 2026 17:56 UTCresolved

   Vonage hizmetleri, 2026-07-23 09:44:28 UTC'de başlayan GTT tarafından bildirilen servisi tamamen restore edilmiştir. Olayın tam çözümü GTT tarafından 2026-07-23 14:25 UTC tarafından onaylanmıştır. Etkilenen müşteriler resmi bir RFO alacak. GTT ile birlikte çalıştığımız sabrınız ve anlayışınız için teşekkür ederiz, hizmetleri mümkün olduğunca çabuk geri yüklemek için. Herhangi bir sorunuz varsa, lütfen https://www.vonage.com/support/support/support

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 9 Temmuz 2026 06:42 UTCinvestigating

   We are aware of issues that may be impacting your inbound calls to some VCC US lines in the NAM region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 9 Temmuz 2026 07:22 UTCmonitoring

   We have identified the issue that may be impacting your inbound calls and is seeing early signs of recovery. We'll continue to provide further updates here within 8 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

3. 9 Temmuz 2026 11:51 UTCresolved

   Vonage services have been fully restored following today’s service outage, which began at 2026-07-09 03:33 AM UTC. Full resolution has been confirmed effective 2026-07-09 07:20 AM UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 6 Temmuz 2026 14:28 UTCinvestigating

   We are aware of issues that may be impacting some of your inbound calls due to a third-party outage that is affecting Swedish lines in the EMEA region. We’ll provide further updates within 2h30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 6 Temmuz 2026 14:59 UTCmonitoring

   Thank you for your patience following our third party's reported outage earlier today, which may have impacted your inbound calls services. Our third party has identified the issue and applied initial mitigations and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 2 hours and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/

3. 6 Temmuz 2026 16:35 UTCresolved

   Vonage services have been fully restored following today's service outage reported by our third party, which began at 2026-07-06 11:06 UTC. Full resolution of the incident has been confirmed by third party effective 2026-07-06 14:42 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 2 Temmuz 2026 10:56 UTCinvestigating

   We are aware of issues that may be impacting some of your inbound calls due to a third-party outage that is affecting UK lines in the EMEA region. We’ll provide further updates within 2h30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 2 Temmuz 2026 16:29 UTCmonitoring

   Thank you for your patience following our third party's reported outage earlier today, which may have impacted your inbound calls to UK lines in the EMEA region. Our third party has identified the issue and applied initial mitigations and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 24 hours and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/

3. 3 Temmuz 2026 11:12 UTCresolved

   Vonage services have been fully restored following today's service outage reported by our third party, which began at 2026-07-02 08:51 UTC. Full resolution of the incident has been confirmed by third party effective 2026-07-02 15:45 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 2 Temmuz 2026 05:11 UTCinvestigating

   We are aware of issues that may be impacting your WebRTC calls when entering DTMF tones. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 2 Temmuz 2026 06:59 UTCmonitoring

   Vonage services continue to show signs of recovery following today's interruption in your WebRTC calls when entering DTMF tones. We'll continue to provide further updates here within 2h and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

3. 2 Temmuz 2026 09:27 UTCresolved

   Vonage services have been fully restored following today’s service interruption, which began at 2026-07-01 10:45 UTC. Full resolution has been confirmed effective 2026-07-02 06:52 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 1 Temmuz 2026 16:00 UTCinvestigating

   We are aware of issues that may be impacting some of your inbound calls due to a third-party outage that is affecting UK lines in the EMEA region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 1 Temmuz 2026 16:58 UTCmonitoring

   Thank you for your patience following our third party's reported outage earlier today, which may have impacted your inbound calls to UK lines in the EMEA region. Our third party has identified the issue and applied initial mitigations and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 24 hours and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/

3. 1 Temmuz 2026 19:25 UTCresolved

   Vonage services have been fully restored following today’s service outage reported by our third party carrier, which began around 2026-07-01 9:00 AM UTC. Full resolution of the incident has been confirmed effective 2026-07-01 14:45 PM UTC. Thank you for your patience and understanding as we worked with the carrier to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 30 Haziran 2026 18:35 UTCinvestigating

   We are aware of issues that may be impacting your Intelligent Workspace digital interactions creation. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 30 Haziran 2026 19:37 UTCmonitoring

   Vonage services continue to show signs of recovery following today's interruption in Intelligent Workspace digital interactions creation in the EMEA and APAC regions. We'll continue to provide further updates here within 12 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

3. 1 Temmuz 2026 12:22 UTCresolved

   Vonage services have been fully restored following today’s service interruption, which began at 2026-06-30 19:56 UTC. Full resolution has been confirmed effective 2026-06-30 20:15 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 26 Haziran 2026 12:54 UTCinvestigating

   We are aware of issues that may be impacting some Vonage customers' Omnichannel connection to a third-party outage that is affecting multiple regions. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. If you have any questions, please contact https://www.vonage.com/support/

2. 26 Haziran 2026 13:08 UTCmonitoring

   Thank you for your patience following our third party's service interruption earlier today, which may have impacted your Omnichannel services. Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 8h and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/

3. 26 Haziran 2026 19:31 UTCidentified

   Following a service interruption reported by our third party, we continue to monitor the impact to some Vonage services, which may have impacted your Omnichannel services. Our third party has identified the issue and applied initial mitigations, and we remain closely engaged with them as they work to resolve the issue. We'll provide further updates within 8h and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

4. 29 Haziran 2026 05:11 UTCresolved

   Vonage services have been fully restored following today’s service interruption reported by our third party, which began at 2026-06-26 3:14 UTC. Full resolution of the incident has been confirmed by our third party effective 2026-06-27 00:08 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/ UPDATE: Salesforce team has now published more information relating to the incident on their platform. For full transparency, we encourage you to review the official incident details and timeline, which are available on the Salesforce Trust Status page: Incident Reference: https://status.salesforce.com/incidents/20004168 This page contains all publicly available information regarding the incident, including status updates and resolution details. Should you have any further questions or require additional clarification, please do not hesitate to reach out — we are happy to assist. We appreciate your understanding and continued partnership.

1. 19 Haziran 2026 12:08 UTCinvestigating

   We are aware of issues that may be impacting some Vonage customers' calling Czech Republic destinations due to a third party interruption that is affecting multiple service providers. We’ll provide further updates within 2h 30 minutes. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 19 Haziran 2026 14:51 UTCinvestigating

   Following a service interruption reported by the affected carriers, we continue to monitor the impact on some Vonage services, which may affect your inbound and outbound calls to the Czech Republic. We are closely engaged with our third-party carriers as they work to resolve the issue. We'll continue to provide further updates within 6 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

3. 19 Haziran 2026 19:54 UTCresolved

   Vonage services have been fully restored following today’s service interruption reported by our third-party carrier, which began at 2026-06-19 11:27 UTC. Full resolution of the incident has been confirmed effective 2026-06-19 18:37 UTC. Thank you for your patience and understanding as we worked with the carriers to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 16 Haziran 2026 17:02 UTCinvestigating

   We are aware of issues that may be affecting the transfer of Virtual Assistant data to VCC. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 16 Haziran 2026 17:46 UTCmonitoring

   Vonage services continue to show signs of recovery following today's interruption in AI Studio Virtual Assistant. We'll continue to provide further updates here within 12 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

3. 16 Haziran 2026 18:19 UTCresolved

   Vonage services have been fully restored following today’s service [outage/interruption], which began at 2026-06-14 12:30 UTC. Full resolution has been confirmed effective 2026-06-14 17:06 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 12 Haziran 2026 15:51 UTCinvestigating

   We continue to work to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We apologize for the earlier incorrect resolution notice — our investigation has revealed the service has not been fully restored. Our engineering team is actively investigating the root cause. We'll continue to provide further updates here within 24 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 15 Haziran 2026 17:30 UTCmonitoring

   Vonage services continue to show signs of recovery following Thursday's interruption in AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 24 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

3. 16 Haziran 2026 15:27 UTCresolved

   Vonage services have been fully restored following Thursday’s AI Studio service interruption, which began at 2026-05-19 18:24 UTC. Full resolution has been confirmed effective 2026-06-15 10:07 UTC. You will receive a formal RFO within 5 business days. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

1. 9 Haziran 2026 16:29 UTCinvestigating

   We are aware of issues that may be impacting your AI Studio. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

2. 9 Haziran 2026 18:13 UTCinvestigating

   We are working to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

3. 10 Haziran 2026 19:08 UTCinvestigating

   We continue to work to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 24 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

4. 11 Haziran 2026 17:39 UTCmonitoring

   Vonage services have been fully restored following the AI Studio service interruption. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

5. 11 Haziran 2026 20:40 UTCresolved

   This incident has been resolved.